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  • Door Host / Hostess
    Door Host / Hostess
    hace 2 días
    £17 por hora
    Jornada completa
    London

    Your Role: We are looking for an experienced and vigilant Door Host to join the host team. The Door Host is the first and last point of contact our guests face when visiting our venue. This role requires someone who is incredibly dynamic and who leaves a great first and last impression on every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host of who is arriving, and ensuring the operation runs smoothly. The ideal candidate will be responsible for maintaining a secure and safe environment for both staff and guests. This role requires excellent observational skills, the ability to handle conflict, and a commitment to upholding safety protocols. The Door Host will play a crucial role in ensuring our guests' satisfaction. Your Rewards: As a Door Host, we don’t just give you a job you love; we like to reward you for all your commitment and dedication at work. These benefits include: • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 days’ holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host, we would love you to have: • Experience working in a fast-paced environment, • Previous experience as a Host in a similar venue, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Riyadh, Doha, Bahrain & Singapore.

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  • Welfare Officer - The Palm House
    Welfare Officer - The Palm House
    hace 2 días
    £15 por hora
    Jornada parcial
    London

    Part Time Welfare Officer - 16 hours per week The Welfare Officer's role is to work closely with the Management Team, on peak shifts, ensuring all guests and team are safe. This includes ensuring any vulnerable guests are looked after and supported, any intoxicated guests are safely escorted from the venue, identifying and reporting drug use, supporting the team with refusal of service, ensuring there is water for guests to drink and reporting on all Safety Security and Licensing activities. Welfare Officers are a licensed condition and must be on duty Friday evenieng and Saturday afternoon to closing time. They must be clearly identifiable and work to support both the SIA Door Supervisors and the Venue Management where guests may be considered vulnerable. What you'll be getting up to: • Monitor all guests within the venue, identifying any guest who may show signs of vulnerability through: o Intoxication (slurred speech, unsteady on their feet, sleeping, vomiting etc) o Unwanted attention o Being left alone by friends/ colleagues o Limited access to phones/ internet to book transport o Showing signs of distress • Approach guests who appear vulnerable in a friendly and open manner, asking if they need any help or support. They should maintain good communication with the Manager on duty and SIA Door Team on any concerns throughout the shift • Support the Bar Team after refusal of alcohol sales are made and / or guests are asked to leave by SIA Door Supervisors. Ensure the guest involved is: o Taken to the nominated welfare space, away from loud music and crowds o Reunited with friends or colleagues o Offered water o Offered support in getting home (i.e. by booking a taxi, escorting them to local transport links etc) o Able to leave the venue without risk of personal injury • Support the Duty Manager, SIA Door Supervisors and at times Canary Wharf Private Security during the dispersal period, monitoring guests as they leave the premises and offering support to guests as required • Log all interventions of welfare in the 'Welfare Log' at the close of business. This must include the time, details of the support offered and the resolution. These must be checked by the duty manager and cross referenced against all refusal of alcohol sales You lead by example, turning up to work with good personal hygiene, in uniform, on time and ready to proactively contribute to your shift. Who You Will Be: • Caring and empathetic, • A great communicator, • Have a calm head in what can be overwhelming situations, • Someone with experience within late night bars/ venues as either an operator or security, • Strong spatial awareness, • Friendly, approachable and helpful, • Able to multi task, • Be extremely reliable, trustworthy and integral You must be: • First-aid trained, • Conflict Management Trained We will provide: • Radio and ear piece, • High Visibility vest with 'Welfare Officer' on the reverse, • Map of Canary Wharf and awareness of local transport links, • Access to a fully stocked first aid kit in the 'welfare space', • Access to PET water bottles in the 'welfare space', • Access to site phone to support ordering Taxis, • Access to local taxi contact numbers, • Welfare Log Book BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Assistant Manager
    Assistant Manager
    hace 2 días
    £40000–£45000 anual
    Jornada completa
    London

    LaCage is looking for a passionate, commercially minded and people-focused Assistant Manager to support the day-to-day leadership and operation of a busy hospitality venue. Working closely with the senior management team, you will take ownership of shifts, lead the team and help deliver consistently excellent guest experiences across restaurant, bar and private event operations. Key responsibilities • Act as Manager on Duty, overseeing service, opening and closing procedures, security, cash handling and operational checks., • Coordinate front-of-house, bar, kitchen and reservations teams to ensure smooth and efficient service., • Manage bookings, table allocations and guest flow using SevenRooms., • Lead, motivate, coach and develop the team through briefings, training and performance conversations., • Support recruitment, onboarding, rota planning and effective labour deployment., • Handle guest feedback and complaints professionally, ensuring appropriate service recovery., • Support sales, profitability and operational targets by monitoring performance, labour costs, stock and key business KPIs., • Assist with ordering, inventory counts, supplier relationships, cash reconciliation and end-of-day reporting., • Ensure compliance with food safety, health and safety, fire safety, licensing and responsible alcohol service requirements., • Use Lightspeed, SevenRooms and other operational systems accurately., • Complete management reports, shift handovers, compliance records and maintenance follow-ups. What we’re looking for • Previous management or supervisory experience in a busy restaurant, bar or premium hospitality environment., • Strong leadership, communication, organisation and problem-solving skills., • A genuine passion for hospitality and outstanding guest service., • Commercial awareness, including experience with sales, labour and stock control., • Confidence managing busy shifts and making effective operational decisions., • A proactive, hands-on approach and the ability to take ownership., • Flexibility to work evenings, weekends and major sporting events. Experience in high-volume or premium casual dining, private events, staff training, recruitment and performance management is desirable. Knowledge of Lightspeed, SevenRooms, UK licensing requirements and food safety legislation would also be beneficial. A Personal Licence, or willingness to obtain one, is advantageous. Success in this role means building a confident and engaged team, delivering excellent guest experiences, maintaining high operational and compliance standards, and contributing to sales growth and the continued development of the business. LaCage values personality, kindness, integrity, teamwork and ambition. This is an opportunity to grow with an expanding hospitality group and contribute to an exciting new venue.

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  • Head Host/ Hostess
    Head Host/ Hostess
    hace 3 días
    £17–£19 por hora
    Jornada parcial
    London

    U9 London is a luxury private karaoke and cocktail lounge in the heart of the West End. We are looking for an experienced, confident and welcoming Head Host to own our front door and deliver an exceptional first impression. You will be the first point of contact for our guests, overseeing arrivals and bookings for our private karaoke rooms and Space Lounge tables. This is a hands-on role for someone who can keep the entrance organized, manage busy services and make every guest feel looked after. Your responsibilities • Take ownership of the front door, reception and guest arrival experience., • Manage room and lounge table bookings, walk-ins, waiting lists and guest queues., • Confirm booking details, deposits, minimum spends and session timings, communicating these clearly to guests., • Allocate rooms and tables efficiently, coordinating with reservations, floor, bar and security teams., • Keep track of room readiness, session changeovers and table availability to minimise waiting times., • Recognise VIPs, regular guests and special occasions, providing a personal welcome., • Handle booking issues, delays and guest concerns professionally, escalating where necessary., • Support appropriate ID checks and scanning, admission procedures and compliance with the venue’s license conditions., • Brief and guide the hosting team, maintaining consistent presentation and service standards., • Keep booking records, guest notes and shift handovers accurate., • Identify opportunities to maximise bookings and upgrades while protecting the guest experience. What we’re looking for • A valid Personal License is essential., • Basic knowledge of Westminster licensing requirements, with the ability to understand and follow U9’s premises licence conditions., • Previous hosting or reception experience in a busy premium bar, restaurant, nightclub or hospitality venue, ideally at supervisory level., • Confident use of booking systems; SevenRooms and DesignMyNight experience is an advantage., • Excellent communication, organisation and guest service skills., • A calm, assertive approach to managing queues, competing demands and difficult situations., • Professional presentation, attention to detail and a strong sense of ownership., • Availability ideally across Friday, Saturday and Sunday, including late finishes. What we offer • £17 - £19 per hour, depending on experience., • A key guest-facing role at a luxury West End venue., • The opportunity to lead the front-door experience and help shape our hosting standards. To apply, send your CV, availability and a brief introduction explaining your relevant experience.

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  • Sous Chef
    Sous Chef
    hace 3 días
    $38000 anual
    Jornada parcial
    Bushwood, London

    We are looking for an outstanding and talented Sous Chef to join our the team at the Only 20 minutes from the city, The Red Lion is an eclectic, warm, and welcoming public house which has been serving locals since around 1870. Our 10 bedroom boutique hotel places an emphasis on vintage glamour with decorative wallpapers, antique furniture and luxurious fabric to guarantee an enjoyable stay with us. Our gorgeous antique ballroom provides a perfect setting for weddings, birthdays or big parties, while our secret beer garden is great for soaking up the sunshine and enjoying a selection of dishes from our kitchen ranging from pub classics to a banging Sunday roast. A pub at the heart of the community. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we'll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Supervisor
    Supervisor
    hace 4 días
    £14–£16 por hora
    Jornada parcial
    London

    The Three Johns - Supervisor - London Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? A gorgeous newly refurbed Three Johns located a stones throw away from the affluent area of Angel Islington. In the heart of North London, The Three Johns is a rustic and charming destination for sourdough pizzas, premium drinks and cocktails. Authentic, raw and boasting a dash of contemporary flair, it is the ideal location to settle down for a pint in Angel thanks to their cool interiors, raw brickwork, vintage table set-ups and booming back bar. What's it all about: • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality, • Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience, • Able to deal with customer queries quickly and professionally, • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas, • Able to support the Management team to deliver set goals, • Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: • Competitive rate per hour + tronc, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • End-of-Year Annual Staff Party & Prize draws! Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

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  • Supervisor
    Supervisor
    hace 5 días
    £14.5–£16 por hora
    Jornada completa
    London

    We’re on the hunt for experienced Supervisors to join our teams. Open from late morning to late evening, offering a dining menu to suit all occasions with dishes such as our infamous Burgers, delightful small plates and our tasty Traditional Pub Food. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Access to Stream to draw wages as needed Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Sous Chef
    Sous Chef
    hace 4 días
    £36000 anual
    Jornada completa
    London

    We are looking for an outstanding and talented Sous Chef to join our the team at the Duke of York in Haggerston. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we’ll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Night Manager
    Night Manager
    hace 6 días
    Jornada completa
    London

    Firmdale Hotels is a collection of award-winning luxury hotels, renowned for their vibrant design, exceptional service, and welcoming atmosphere. With properties in London and New York, we pride ourselves on creating unique experiences for our guests and fostering a supportive, dynamic work environment for our team members. At Firmdale, we believe in investing in our people and providing opportunities for growth and development. We are thrilled to offer an exciting opportunity for a dedicated Night Manager to join our prestigious team at the Haymarket Hotel. As a Night Manager, you will play a crucial role in ensuring the smooth and efficient overnight operation of the hotel. This position requires a versatile individual who can adapt to various scenarios across multiple departments, including Events, Food & Beverage, Front Office, Housekeeping, and the Kitchen. Responsibilities: • Manage the hotel's overnight activities, ensuring all departments operate seamlessly., • Serve as the primary point of contact between guests, the General Manager, and the operational team., • Continuously monitor and uphold our high service standards, ensuring every guest enjoys an exceptional experience., • Ensure the safety and security of the hotel and its guests during the night., • Conduct regular health and safety inspections to maintain compliance and safety standards., • Respond promptly and effectively to any incidents or accidents involving guests or staff members., • Deliver and sustain outstanding levels of customer service, addressing guest needs and concerns with professionalism., • Provide operational support across all departments as needed, ensuring cohesive and efficient operations., • Execute the night audit process and generate nightly reports for senior management review. What you Need: • Previous experience as a Night Manager or Head of Department in a 5-star hotel environment., • Excellent communication skills, with the ability to interact effectively with guests and staff., • Exceptional attention to detail, driven by a commitment to delivering high standards., • Strong leadership and motivational abilities, capable of inspiring and guiding the team., • Resilient and proactive, with a strong drive to get things right the first time., • Familiarity with Micros and Opera systems is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Corporate Sales Manager
    Corporate Sales Manager
    hace 23 días
    Jornada completa
    London

    Are you a commercially driven Sales professional with a passion for luxury hospitality and corporate travel? We are looking for a proactive Sales Manager - Corporate Transient & Luxury TMC’s to drive revenue growth across our Lifestyle Hotels UK portfolio by developing strategic partnerships, winning new business, and managing key corporate and luxury travel accounts. ​ Working closely with the Director of Sales and Commercial teams, you will focus on increasing market share within the Corporate Transient, Luxury TMC, Consortia and Agency segments while positioning our 3 Lifestyle Hotels as preferred partners within the travel industry. Key Sales Manager Responsibilities: • Develop and deliver a focused sales strategy targeting Corporate Transient, Luxury TMC, Consortia and Agency markets., • Drive room revenue, ADR and market share growth through proactive business development and strategic account management., • Identify, secure and grow new business opportunities through prospecting, networking and market intelligence., • Manage a portfolio of key corporate and luxury travel accounts, creating tailored account plans and growth strategies., • Negotiate corporate agreements, preferred partnerships and commercial opportunities to maximise revenue., • Build and maintain strong relationships with travel buyers, procurement teams, executive assistants, travel arrangers, luxury travel advisors and agency partners., • Grow Groups and Meetings & Events business from managed accounts and identify cross-selling opportunities across the wider PPHE portfolio., • Represent the Lifestyle Hotels UK cluster at client events, trade shows, networking functions, site inspections and familiarisation trips., • Collaborate closely with Revenue, Marketing, Reservations and Operations teams to deliver commercial objectives and ensure exceptional client experiences., • Monitor market trends, competitor activity and emerging opportunities, turning insights into revenue-generating strategies., • Maintain accurate account records, sales activity and reporting within CRM systems and commercial platforms. Benefits: • 30 days of holiday per year – incl. bank holidays, increasing with years of service, • Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan, Ride to Work Scheme About You: • Proven experience in hotel sales, with a strong background in Corporate Transient, Luxury Travel Management Companies (TMCs), Consortia or Agency segments., • Excellent relationship-building, negotiation and influencing skills., • Highly commercial with the ability to identify market opportunities and deliver measurable results., • Confident presenting to senior stakeholders., • Happy to travel nationally and internationally when required. Join us and play a key role in building long-term partnerships and delivering sustainable revenue growth across some of London's most exciting hospitality brands.

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  • Bartender
    Bartender
    hace 24 días
    £12.71–£13 por hora
    Jornada completa
    London

    As a Bartender at Pahli Hill, you will be responsible for preparing and serving high-quality alcoholic and non-alcoholic beverages while delivering warm, attentive, and efficient hospitality. You will maintain a clean, organised, and well-stocked bar, follow standard recipes, and support the wider front-of-house team to ensure a smooth and memorable guest experience. Key Responsibilities • Prepare alcoholic and non-alcoholic beverages accurately and consistently, following house recipes and presentation standards., • Deliver friendly, efficient service to bar guests and engage with them to create a welcoming atmosphere., • Maintain bar cleanliness, organisation, and hygiene throughout the shift., • Prepare garnishes, glassware, ingredients, and other mise en place before and during service., • Monitor stock levels, manage inventory, and communicate replenishment needs promptly., • Handle cash, process payments, and maintain accurate transactions., • Follow standard drink recipes, portion controls, and beverage presentation guidelines., • Recommend drinks, suggest pairings, and promote premium offerings where appropriate., • Follow health, safety, and food hygiene procedures., • Serve alcohol responsibly, check identification when required, recognise signs of intoxication, and refuse service when appropriate., • Collaborate with the kitchen and front-of-house teams during busy service periods., • Assist with opening and closing duties, including restocking, cleaning, and securing bar equipment. Key Skills and Competencies • Beverage preparation and cocktail-making skills., • Strong customer service and communication., • Attention to detail and consistency., • Organisation, time management, and stock control., • Cash handling and payment processing., • Teamwork and the ability to perform under pressure., • Commercial awareness and confident upselling., • Knowledge of responsible alcohol service and relevant licensing requirements.

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  • Sales Development Representative
    Sales Development Representative
    hace 1 mes
    Jornada parcial
    London

    On-Trade Sales Representative (Freelance), East London Novel Whisky | Thiago Tequila Location: East London (field-based) Type: Freelance / self-employed contractor, 2–3 days per week Rate: Competitive rate plus commission on new listings About the role We're Novel Whisky and Thiago Tequila, two challenger brands on a mission to put flavour back at the heart of spirits. Now we need a partner in crime: someone who knows East London's bar scene like the back of their hand, can charm a head bartender in under five minutes, and gets genuinely excited about what's in the glass.We're two independent spirits brands looking for a driven, well-connected on-trade sales rep to represent our ranges across East London's best independent bars and restaurants. This is a shared role. It suits someone who knows the East London scene, enjoys building relationships face to face, and wants the flexibility of freelance work alongside other non-competing projects. Where you'll be working Shoreditch, Hackney, Dalston, Bethnal Green, Victoria Park, Walthamstow and Stratford, focusing on: • Independent cocktail bars and wine bars., • Independent restaurants (mid-market and above)., • Small local groups (2–6 sites)., • Hotel bars and members' clubs where the fit is right. What you'll do • Open new accounts and secure listings, including menu and back-bar placement, • Build and maintain relationships with buyers, GMs and bar managers, • Take and process orders, working with each brand's distributor, • Run staff trainings and tastings alongside the founders to drive rate of sale, • Share market insight on pricing, competitor activity and venue trends, • Report weekly on calls, new listings and pipeline through a shared CRM or tracker What we're looking for • On-trade sales experience in London, ideally with spirits or premium drinks, • An existing network across East London's independent bar and restaurant scene, • Confidence running tastings and staff trainings, • Self-motivated and organised, comfortable working independently and reporting clearly, • Genuine passion for craft spirits and hospitality What we offer • Competitive day rate across 2–3 days per week, with fixed days agreed together, • Commission on new account revenue, • Travel and sample expenses reimbursed, • Direct access to both founders, including local support for initial induction period., • Freedom to take on other non-competing freelance work, • A 4–8 week trial, with the opportunity to grow the role as demand increases

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  • Host / Hostess
    Host / Hostess
    hace 1 mes
    £12–£13 por hora
    Jornada parcial
    London

    Love meeting people, creating great first impressions, and thriving in a busy nightlife environment? Then Sway London wants to hear from you! We’re looking for confident, friendly and professional Front Door Hosts to join our team at one of London’s exciting nightlife and events venues. From after-work drinks and corporate events to live sports, private parties and unforgettable weekend nights, no two shifts at Sway are ever the same. ⭐ WHAT YOU'LL BE DOING • Welcoming guests with a warm, friendly and professional attitude., • Creating an excellent first impression for everyone arriving at Sway., • Managing guest arrivals and supporting a smooth entrance experience., • Checking guest lists, bookings, tickets and event information., • Assisting with queues and maintaining an organised entrance area., • Providing guests with information about the venue, rooms, events and offers., • Working closely with security, management and the wider team., • Handling guest queries professionally and confidently., • Helping create a welcoming, safe and energetic atmosphere from the moment guests arrive., • Following all venue, licensing and safety procedures. 🔥 WHAT WE'RE LOOKING FOR • A confident, friendly and approachable personality., • Excellent communication and customer service skills., • A professional appearance and positive attitude., • Someone who remains calm and professional during busy periods., • The ability to deal with different types of guests confidently and respectfully., • A team player who enjoys working in a fast-paced nightlife environment., • Flexible availability, including evenings, weekends and event nights., • Previous hospitality, front-of-house, events or nightlife experience is preferred, but personality, confidence and the right attitude matter just as much. 💫 WHY JOIN SWAY? • Ongoing training and development opportunities., • Flexible working hours., • Tips & service charge., • A fun, social and energetic workplace., • Opportunities to work some of London's biggest sporting events, parties and private functions., • The chance to build your career within a busy London hospitality and events venue., • A team environment where your personality, professionalism and hard work are recognised. 🥂 READY TO SWAY? If you're confident, welcoming and love working with people, we want to meet you! Apply today and become the face of Sway London. 🚪 Sway London – Great People. Great Nights. Great First Impressions.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    hace 2 meses
    £35000–£40000 anual
    Jornada completa
    London

    Bar Manager – Mimosa, 64 Clapham High Street, London SW4 7UL We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management • Recruit, hire, and train bar staff, • Create and manage staff schedules to ensure adequate coverage, • Conduct performance evaluations and provide constructive feedback, • Foster a positive, collaborative team environment Customer Service • Ensure a consistently high standard of customer satisfaction, • Promptly and professionally address customer complaints and inquiries, • Implement and train staff on customer service protocols and standards Operational Oversight • Oversee day-to-day operations, including menu planning and inventory management, • Ensure compliance with health and safety regulations and company policies, • Monitor product quality and presentation standards Financial Management • Prepare and manage the bar's budget, including revenue and expenses, • Analyse financial reports and implement strategies to boost profitability, • Manage payroll and maintain accurate bookkeeping Marketing & Promotion • Develop and implement marketing strategies to attract new customers and build the venue's profile, • Plan and coordinate promotional events and special offerings Vendor Management • Build and maintain strong relationships with suppliers, • Negotiate contracts to secure the best pricing on goods and services Compliance & Reporting • Maintain accurate records and report on performance to senior management, • Ensure full compliance with local and national laws on food/drink service and employment Strategic Planning • Work with senior management to develop long-term goals and growth strategies, • Stay current on industry trends and the competitive landscape Requirements • Level 3 Health & Safety First Aid Certificate (essential), • Proven experience in bar or hospitality management, • Strong leadership, financial, and organisational skills

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  • Retail Store Manager
    Retail Store Manager
    hace 2 meses
    Jornada completa
    London

    Please contact us on IG gulfperfumery Retail store manager Location: Walthamstow, East LondonJob type: Part-timeWorking days: Wednesday to SundayWorking hours: 12:00pm–7:00pm/ 11am-8pm Pay: tbd About gulf perfumery Gulf Perfumery is an independent Arabian fragrance boutique offering a carefully selected collection of perfumes in a calm and welcoming retail environment. We are looking for a dependable and confident Retail Store Manager to take responsibility for the day-to-day running of the shop. The Role You will be trusted to manage the store independently, deliver friendly and knowledgeable customer service, maintain accurate stock records and ensure the shop remains organised, secure and presentable throughout the day.This is a hands-on position suited to someone who is comfortable approaching customers, recommending fragrances and taking ownership of the store while the business owner is away. Main Responsibilities • Opening and closing the store securely, • Welcoming customers and understanding their fragrance preferences, • Recommending suitable perfumes and confidently closing sales, • Managing perfume testing and ensuring testers are used responsibly, • Operating the till, card terminal and receipt system, • Accurately processing cash and card transactions, • Completing opening and closing cash checks, • Monitoring stock levels and reporting low-stock products, • Receiving, checking and organising deliveries, • Keeping shelves, testers and displays clean and well presented, • Maintaining the cleanliness and overall appearance of the store, • Handling customer questions, complaints and returns professionally, • Following store policies, security procedures and loss-prevention measures, • Preparing and serving the store’s iced coffee and matcha drinks when required, • Providing the owner with clear updates on sales, stock and any issues during the day The ideal candidate will be: • Reliable, punctual and trustworthy, • Confident working independently, • Friendly and approachable without being overly pushy, • Comfortable setting polite boundaries with customers, • Organised and attentive to detail, • Confident handling cash, stock and store keys, • Able to communicate clearly and recommend products, • Genuinely interested in fragrance, beauty or luxury retail, • Comfortable learning about Arabian perfume brands and scent profiles Previous retail, fragrance, beauty or supervisory experience is preferred. Training on our products and store procedures will be provided. • A responsible position within a growing independent business, • Product and fragrance training, • A calm and distinctive working environment, • The opportunity to contribute ideas and grow with the business, • Staff discount

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  • Childcare Assistant
    Childcare Assistant
    hace 2 meses
    £12.71 por hora
    Jornada parcial
    New Malden

    Role Overview & Purpose • Job Title: Childminding Assistant, • Responsible To: The registered childminder, • Purpose of the Role: To support the lead childminder in delivering high-quality care, implementing the Early Years Foundation Stage (EYFS) framework, and maintaining a secure, clean, and organized home-based childcare environment. [1, 3] Key Responsibilities & Duties • Childcare and Supervision: Assist with daily routines, including welcoming children, engaging in play-based learning, and supervising indoor and outdoor activities. [2], • Personal Care: Help with feeding, preparing nutritious snacks/meals, changing nappies, and managing toilet training where applicable. [4], • Outings and School Runs: Accompany the childminder on local walks, park visits, and school/nursery pick-ups and drop-offs., • Environment Maintenance: Keep play areas, equipment, and dining spaces clean, tidy, and compliant with health and safety standards. [5], • Documentation and Communication: Assist in recording daily activities, observations, and incident logs (such as minor bumps or accidents) while maintaining strict confidentiality. [4, 5] Essential Requirements & Qualifications • Safeguarding & Welfare: A solid understanding of child protection policies and willingness to undergo required safeguarding training., • DBS Check: An Enhanced DBS check with barred lists, registered on the update service., • First Aid: A valid 12-hour Paediatric First Aid certificate (mandatory if left in sole charge of children for short periods)., • Personal Attributes: Patience, reliability, physical fitness for active outdoor play, and a warm, positive attitude.

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  • Shift Manager
    Shift Manager
    hace 2 meses
    £16 por hora
    Jornada completa
    Elephant and Castle, London

    Shift Manager — Friday & Saturday Nights Bar, Floor, VIP & Pool Lounge Salary: Competitive, based on experience Hours: Friday & Saturday nights (core), with flexibility for extra shifts The Role Friday and Saturday nights are where the magic happens — and we need someone who can run them like a pro. We're on the hunt for a Shift Manager to take charge of our busiest, highest-energy shifts, leading the team across the bar, floor, VIP area and pool lounge, and making sure every single guest has a night to remember. As the senior manager on duty, the room is yours. You'll call the shots, keep the energy high, and turn a packed house into a smooth, profitable, brilliantly-run night out. Why You'll Love It Here ● Real ownership. You're the senior manager on shift — trusted to make the calls that keep the night running. ● No two nights the same. Fast-paced, high-energy, always something new. ● Direct impact. Shape the guest experience and drive results through smart upselling and great service. ● Backup when you need it. A supportive GM/Ops Manager team has your back on the bigger calls. ● A genuine path forward. This role is a proving ground for future venue leadership. What You'll Be Doing ● Owning opening and closing procedures, and running bar, floor, VIP and pool lounge operations to a high standard. ● Managing door security alongside our SIA team to keep everyone safe. ● Handling any guest issues calmly and quickly — protecting the vibe, whatever happens. ● Building rotas, allocating duties, and getting the best out of your team on the busiest nights. ● Spotting the moments to upsell and drive revenue — and coaching your team to do the same. ● Keeping cash-ups accurate, stock in check, and shift reports on point. ● Staying on top of licensing conditions, Challenge 25, and Working Time Regulations. What We're Looking For ● Proven experience running a shift in a bar, club or late-night venue. ● A commercial head — you know how to spot an upsell and grow the numbers. ● Confidence managing door security and working with SIA teams. ● Sharp cash handling and stock management skills. ● A natural leader who brings the best out of a team, even at full capacity. ● A real passion for guest experience — you want people to leave buzzing. ● Calm, decisive, and solutions-focused when things get lively. Your Authority You'll manage staff, rotas, holidays and on-shift operational decisions — real responsibility, real trust, backed by senior management when you need it. Sound like you? If you thrive on pressure, love a packed room, and want to lead the nights that matter most, we want to hear from you. Apply now and bring your energy to Bola Ocho.

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  • Fragrance Consultant
    Fragrance Consultant
    hace 2 meses
    £12000–£16000 anual
    Jornada parcial
    London

    PART-TIME FRAGRANCE SALES ASSISTANT Gulf Perfumery is an independent Arabian perfume boutique based in Walthamstow, East London. We are looking for a confident, reliable and trustworthy Sales Assistant to join our growing business. Working hours: • Wednesday to Friday, • 12:00pm–7:00pm, • 21 hours per week, • £13 per hour The role includes: • Welcoming customers and helping them discover suitable fragrances, • Explaining scent notes and demonstrating perfumes, • Managing perfume testers and maintaining an organised testing experience, • Preparing iced coffee and matcha drinks, • Processing card and cash payments, • Monitoring stock levels, • Keeping the shop clean, presentable and secure, • Opening and closing the store when required, • Creating occasional social-media content during quieter periods We are looking for someone who: • Is confident, friendly and comfortable approaching customers, • Has strong sales and customer-service skills, • Is responsible, punctual and trustworthy, • Can work independently without constant supervision, • Maintains professional boundaries with customers, • Is genuinely interested in perfume, beauty or luxury retail, • Is comfortable appearing in occasional social-media content, • Has previous retail or sales experience Knowledge of Arabian fragrances is helpful but not essential, as product training will be provided. To apply, please send your CV along with a short introduction explaining why you would be suitable for the role. Location: Walthamstow, East London Pay: £13 per hour Job type: Part-time

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  • Night Porter
    Night Porter
    hace 2 meses
    £12.71 por hora
    Jornada parcial
    Romford

    NIGHT PORTER Starting Salary: £12.71 per hour We're looking for a reliable and responsible Night Porter to join our friendly hotel team. You'll be the face of the hotel overnight, making sure our guests are welcomed, looked after and able to enjoy a safe, peaceful night's sleep. Towards the end of your shift, you'll help get breakfast ready so our morning team can start serving as soon as they arrive. Hours: This is a waking night role, 2–3 nights per week on a rotation covering Tuesday, Wednesday, Thursday and Sunday. • Tuesday to Thursday: 10:00pm – 6:30am, • Sunday: 10:00pm – 7:00am Key duties: • Check in late-arriving guests and handle their payments, • Serve drinks from the bar to guests, • Carry out regular security checks of the building to keep guests and property safe, • Deal with guest requests and queries during the night, • Respond calmly to any issues or emergencies, following hotel procedures, • Light cleaning of the bar, kitchen and reception areas, • Breakfast help: set up the breakfast tables, lay out cereals, milk, juices and bread, and start preparing the sausages and bacon ready for the breakfast team, • Hand over to the morning team at the end of your shift What we're looking for: ✅ Reliable, trustworthy and honest ✅ Comfortable working alone and staying alert through the night ✅ Friendly, polite and professional with guests ✅ Confident handling cash and card payments ✅ Calm and sensible under pressure ✅ Happy to help with breakfast preparation and follow good kitchen hygiene ✅ Food hygiene certificate an advantage (training can be provided) ✅ Previous hotel, reception, bar or security experience preferred but not essential ✅ Must be 18 or over and have the right to work in the UK Benefits: ✔ Free on-site parking ✔ Casual dress ✔ Supportive team environment ✔ Immediate start available

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