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  • Guest Experience Manager
    Guest Experience Manager
    3 days ago
    Full-time
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Supervisor
    Supervisor
    4 days ago
    £13–£17 hourly
    Full-time
    Ealing Broadway, Ealing

    We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Assistant Bar Manager
    Assistant Bar Manager
    4 days ago
    £15–£17.5 hourly
    Full-time
    London

    The Queens Head has been pouring pints since 1738 and still serves as Soho's cosy and proudly independent local. We're a wet-led pub - no kitchen, just great beer, great atmosphere, and great people. We champion quality beer, support independent breweries, host live music every Sunday, and pride ourselves on being an inclusive, welcoming space for all. We're looking for an experienced and passionate Assistant Pub Manager to help lead our team and keep the Queens Head running at its very best. Reporting to: Bar Manager, Head Office team Responsible for: Bar Staff, Supervisors, and Door Staff Job Summary • Take full responsibility for your shifts, ensuring the pub is well-managed and operating at its best from open to close, • Manage, lead, and motivate the team to deliver exceptional results, • Set the tone for a fun, welcoming atmosphere that keeps both customers and staff happy, • Make sure every guest leaves having had a brilliant experience with great products and service to match, • Get to know your regulars, build real relationships, and play an active role in growing the business, • Keep on top of compliance - you know the rules and make sure the team does too, • Hold high cleanliness standards and make sure checklists are followed correctly, • Oversee stock and cellar management, including regular line cleans, • Manage customer flow effectively - making smart use of space, balancing walk-ins and bookings, and keeping an eye on capacity to maximise turnover without ever compromising on customer experience or compliance Why Work With Us? • You'll be based in the heart of Soho - one of London's most exciting neighbourhoods, on the doorstep of world-class theatres, restaurants, and bars, • We've got something a lot of Soho venues don't - a genuine community feel with a loyal, friendly crowd who keep coming back, • We're independently run with a hardworking, fun, and inclusive team in a proudly LGBTQIA+ friendly environment, • 40 hours a week with a fair and considerate rota, plus overtime opportunities, • Weekly pay, • 28 days paid holiday a year, • A weekly drinks tab - you earn £1 for every hour you work, • 20% discount for you, your friends, and family, • Paid external training courses and career development opportunities, • Staff days out, brewery tours, and supplier visits throughout the year, • Christmas and summer parties Who Are You? • Someone who leads by example, takes pride in being professional, and knows that a great team starts with a great attitude at the top, • A team player who keeps communication strong and brings positive energy to those around them, • Hospitable by nature, with the ability to make customers and staff feel welcome and at ease, • Passionate about hospitality and pubs, with a genuine interest in industry trends and product knowledge, • Cool, calm, and collected when things get busy. But doesn't switch off when it quietens down - you use the slower periods to keep standards high, the team engaged, and the pub in great shape for when it picks back up., • Presentable and confident when talking to customers and representing the venue, • Aware of health and safety responsibilities and takes them seriously Must Haves: • You've managed a team before and know how to get the best out of people, • Reliable - great timekeeping and attendance matter to us, • Solid knowledge of draught dispense, beer, wine, and spirits, • A Personal Licence holder, • Confident handling of conflict calmly and professionally, • Fluent in English, written and spoken, • Computer literacy is a must Desirables: • Experience with stock and cellar management, • Cask ale knowledge and experience in cleaning lines, • Used to putting together rotas and staff schedules, • Events and bookings management, • Professional social media management, • Happy to roll your sleeves up for basic maintenance when needed, • Worked alongside security before Pay: • Up to £17.50/h Think you're the right fit? We'd love to hear from you. Get in contact and tell us a little about yourself and why The Queens Head feels like the next step for you.

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  • Supervisor
    Supervisor
    5 days ago
    £14.5–£16 hourly
    Full-time
    London

    We’re on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Residential Support Worker - OFSTED Children's Home
    Residential Support Worker - OFSTED Children's Home
    12 days ago
    £13.85–£14 hourly
    Full-time
    London

    Background: Inspire Hope have an exciting opportunity for Residential Support Workers to join a new Children’s Residential Home caring for children aged 8 - 17 years in Norbury, South West London. Inspire Hope provides a specialist and comprehensive 24-hour/52-week placement for vulnerable young people who require Residential Care, which offers a child-centered and individualised approach that is bespoke to each young person, within a homely environment in South West London. We are a children’s home provider in Norbury, London, SW16. About the Role: Inspire Hope are currently looking to recruit Residential Support Workers for a 3 bedded Children’s home in Norbury (EBD). As a Residential Support Worker, you will be a major part of a dedicated team, providing care and support to young people with the aim of helping them develop the skills and resilience needed to become confident, capable adults, and achieve their full potential in life. You will play a key role in ensuring that each young person in your care is supported emotionally, socially, and practically as they work towards their personal goals. Your responsibilities will include assisting with day-to-day activities, helping children navigate their education, and supporting them in building life skills for independence. You will foster a safe, nurturing environment where each individual can grow at their own pace. Collaborating with other professionals, you will assist in implementing and reviewing personalised care plans, ensuring the young people’s needs are met with compassion and respect. You will also help manage and resolve challenging behaviours in a calm and constructive way, promoting positive outcomes for the young people in your care. Your role will involve regular record-keeping and report-writing to ensure accurate documentation of each child’s progress. Key Responsibilities: • Provide day-to-day care and emotional and social support to children and young people. Building meaningful relationships with the children and encouraging their interaction with peers and adults within the community., • Assist with emotional, educational, and social development., • Promote and maintain a safe, secure, and welcoming environment. Assisting the children with their daily living needs in accordance with their care plans., • Support children in managing their behaviour, addressing any emotional or behavioural difficulties., • Work collaboratively with colleagues, families, and other professionals to create and implement care plans., • Attend regular training and development opportunities to enhance your skills., • Ensure all administrative tasks, such as record-keeping and reports, are completed to a high standard, such as Maintaining meticulous records of events, observations, progress, child protection matters, and health and safety checks., • Be flexible and prepared to take on additional hours as needed to meet the needs of the children., • Domestic duties: Conducting household tasks and involving the children when appropriate, including planning, shopping, and preparing meals to ensure a varied and balanced diet. Essential Requirements: • Experience in residential childcare or a similar care setting (required)., • Enhanced Disclosure and Barring Service check – or willingness to obtain one (required), • A compassionate, patient, and proactive approach to care., • Strong communication skills and the ability to build effective relationships with children and colleagues., • Ability to manage challenging situations with confidence and professionalism., • Good knowledge around Children’s Homes Regulations including the quality standards., • An understanding and knowledge of relevant legislation and Ofsted regulation., • Driving licence (preferable)

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  • Rosslyn Park Netball Coach
    Rosslyn Park Netball Coach
    19 days ago
    Part-time
    London

    Immediate start (now - end of 2026 season) with long-term potential Rosslyn Park Netball Club are looking for a passionate, committed Head Coach to join us for the remainder of the 2025/26 season and beyond. Halfway into our seventh season, RPNC has grown rapidly from two to four adult squads, supported by a strong group of training partners. This season has been a standout one, with three squads promoted and all teams currently pushing for promotion or play-offs in the second half of the season. We are a friendly, hardworking and highly coachable club, balancing competitive ambition with a strong social and community culture. We are excited to welcome a coach who can build on our momentum and support our continued development. Squads - 2025/26 Season • Surrey Gold – Surrey County League, • Surrey Green – Surrey Division 4 (promotion secured to Surrey Div 3), • Kingston Red – Kingston Division 3 (promotion secured to Kingston Div 2), • Kingston Blue – Kingston Division 7, • Training Partners Training + Fixtures • Training: Wednesdays, 7:30 - 9:00pm at the University of Roehampton, • Matches: Saturdays across Surrey + Kingston (home games at Roehampton), • From the 2026/27 season, winter training (Nov - Jan) will be held at an indoor venue, • We are proud to be part of Rosslyn Park RFC, a National 1 rugby club based in Roehampton The Role The Head Coach will: • Plan and deliver engaging, progressive training sessions, • Attend weekly training and Saturday matches, • Support development across squads and training partners, • Work closely with players, the club committee, and the wider Rosslyn Park RFC community Requirements: • Level 2 coaching qualification preferred, • We welcome applications from coaches who may not meet this requirement but have relevant experience - please do still get in touch Rate: • Competitive and negotiable, dependent on experience Benefits: • Full membership to Rosslyn Park Rugby Club (including free entry to all 1st XV games), • Access to club events and community, • 10% bar discount at Rosslyn Park home ground, • Pre-booked physio access (September–April each season), • Access to gym equipment and pitch for strength & conditioning sessions

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  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.21 hourly
    Full-time
    London

    W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Showcase Expertise: Present our curated food and beverage offerings with confidence, ensuring every recommendation enhances the guest experience., • Engage with Elegance: Interact with guests warmly and professionally, anticipating their needs and creating personalized moments that make their stay unforgettable., • Attention to Detail: Ensure every table setting, dish presentation, and service touchpoint meets the highest standards of luxury hospitality., • Collaborate Seamlessly: Work closely with the restaurant and kitchen teams to guarantee smooth service and timely delivery of dishes., • Maintain Excellence: Keep your section immaculate and well-prepared, because flawless service begins with meticulous preparation., • Precision in Transactions: Handle billing and payments accurately and discreetly, ensuring a seamless experience from first greeting to final farewell., • Whatever/Whenever Service: Embody our signature service philosophy by going above and beyond to personalize every interaction and create lasting memories., • Team Spirit: Be flexible and ready to support other departments when needed — because in a luxury hotel, every role contributes to the guest’s overall experience. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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  • School Handyman/Handywoman
    School Handyman/Handywoman
    2 months ago
    Full-time
    Kingston upon Thames

    School Handyman/Handywoman Start Date: ASAP Contract: Permanent, full‑time (37.5 hours per week). Job‑share (2–3 days per week) considered Salary: Competitive (based on experience and skills) Surbiton High School spans over 11 sites, including the main Senior School, a purpose built Sixth Form, the Girls’ and Boys’ Prep Schools, Surbiton Assembly Rooms, Mary Bennett House, Charles Burney House, two large Sports Grounds (Hinchley Wood and Oaken Lane), the Boat House at Trowlock Way, and the Staff House. This wide variety of buildings and outdoor spaces means no two days are ever the same, offering a hands-on and varied working environment. The successful candidate will join our Maintenance Team, a close‑knit group of six skilled professionals who take pride in keeping all School sites safe, secure and looking their best. From day‑to‑day repairs and planned maintenance to supporting school activities and ensuring facilities are ready for use, the team plays a vital role in keeping the School running smoothly. With a strong focus on practical skills, health and safety, and efficient working, the team works together to maintain buildings, equipment and grounds to a high standard. As part of the School community, the Maintenance Team makes a real difference to the experience of pupils, staff and visitors across all sites. What You Will do • Carry out general repairs, maintenance and minor refurbishment work, • Support heating, lighting and safety systems, • Keep grounds tidy and pathways safe, • Assist with security, opening/closing and emergency call‑outs (keyholder duties), • Carry out or support PAT testing, • Set up for School events and transport items between sites, • Drive School minibuses as required (training available) What We’re Looking For • Strong practical/DIY skills and experience in building or site maintenance, • Clean driving licence preferred; D1 minibus licence a bonus, • Good problem-solving skills and ability to work independently, • Flexible, reliable, proactive and a strong team player, • Committed to maintaining high standards across all School sites You’ll be joining a skilled, supportive team who take pride in keeping our School running smoothly. No two days are the same in this varied, hands-on role. Surbiton High School is culturally diverse and fully committed to celebrating and respecting inclusion and diversity throughout our community. Surbiton High School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service and online/social media searches. Please note that the School reserves the right to appoint at any stage during the recruitment process.

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