Import Manager - Multi Modal
21 hours ago
Farnborough
Job Title: Senior Import Manager - Multi-Modal Location: Farnborough Salary: Up to £55,000 per annum Type: Full-time About the Role: We are seeking an experienced and proactive Multi Modal Import Manager to join our growing freight-forwarding team. This is a leadership role with responsibility for managing all aspects of import operations across multiple modes , including air, sea, and road. The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills. Key Responsibilities: Operational Oversight: Manage end-to-end import processes including booking, customs clearance, transportation, warehousing, and final delivery. Coordinate with global offices, overseas agents, carriers, and port authorities to ensure smooth operations. Customs & Regulatory Compliance: Ensure full compliance with customs regulations, trade laws, and government requirements. Oversee accurate documentation (BL, COO, invoices, packing lists, HS codes) and resolve customs queries or inspections. Customer Relationship Management: Act as the primary point of contact for key import clients, providing updates, resolving issues, and advising on trade regulations, routing, and cost-effective solutions. Supplier & Carrier Management: Negotiate rates with shipping lines, airlines, and trucking companies. Select optimal carriers and routes, monitor vendor performance, and maintain strong supplier relationships. Financial & Documentation Control: Approve freight invoices, verify charges, track profitability, and ensure accurate customer billing and statutory paperwork. Team Leadership & Training: Supervise import coordinators, documentation staff, and customs brokers. Train the team in procedures, compliance, and systems, while allocating tasks and monitoring performance. Skills & Experience Required: Strong knowledge of international shipping, customs rules, Incoterms , and multi-modal transport. Proven leadership and team management experience. Vendor negotiation and contract management expertise. Familiarity with TMS, customs software, and freight ERP systems . Experience driving operational efficiency and process improvement initiatives. Why Join Us? This is an exciting opportunity to take ownership of a key part of our global logistics operations. You'll lead a skilled team, influence operational strategies, and play a central role in delivering exceptional service to our clients. Salary is up to £55,000 per annum , reflecting the seniority and responsibility of the role. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ