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Department: Finance Location: London, Greenford Type of Contract: Permanent (On-Site) Our Vision: Changing lives through education. Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals. What You’ll Be Doing • Leading the strategic development of tuition fee policies and payment plans, • Overseeing student billing, income collection, and debt recovery processes, • Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.), • Collaborating across departments to enhance the student journey, • Managing a high-performing team with a focus on service excellence, • Proven experience in student finance within higher education or a similar environment, • Strong knowledge of UK tuition fee structures and funding models, • Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills., • Exceptional communication skills and stakeholder engagement abilities., • Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals., • Experience in managing debt recovery processes and improving income collection efficiency., • Proficiency in data analysis and income forecasting to support financial planning. ✔ Experience in private higher education ✔ Professional finance qualifications (e.g., ACCA, CIMA) Your Impact • Drive accurate income forecasting and reporting, • Improve billing efficiency and debt recovery outcomes, • Enhance student satisfaction through clear, responsive fee management, • Support institutional financial health and strategic planning What We Offer • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee)

Department: Finance Location: London, Greenford Type of Contract: Permanent (On-Site) Our Vision: Changing lives through education. Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals. What You’ll Be Doing • Leading the strategic development of tuition fee policies and payment plans, • Overseeing student billing, income collection, and debt recovery processes, • Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.), • Collaborating across departments to enhance the student journey, • Managing a high-performing team with a focus on service excellence, • Proven experience in student finance within higher education or a similar environment, • Strong knowledge of UK tuition fee structures and funding models, • Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills., • Exceptional communication skills and stakeholder engagement abilities., • Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals., • Experience in managing debt recovery processes and improving income collection efficiency., • Proficiency in data analysis and income forecasting to support financial planning. ✔ Experience in private higher education ✔ Professional finance qualifications (e.g., ACCA, CIMA) Your Impact • Drive accurate income forecasting and reporting, • Improve billing efficiency and debt recovery outcomes, • Enhance student satisfaction through clear, responsive fee management, • Support institutional financial health and strategic planning What We Offer • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee)

Department: Finance Location: London, Greenford Type of Contract: Permanent (On-Site) Our Vision: Changing lives through education. Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution. In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals. What You’ll Be Doing • Leading the strategic development of tuition fee policies and payment plans, • Overseeing student billing, income collection, and debt recovery processes, • Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.), • Collaborating across departments to enhance the student journey, • Managing a high-performing team with a focus on service excellence, • Proven experience in student finance within higher education or a similar environment, • Strong knowledge of UK tuition fee structures and funding models, • Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills., • Exceptional communication skills and stakeholder engagement abilities., • Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals., • Experience in managing debt recovery processes and improving income collection efficiency., • Proficiency in data analysis and income forecasting to support financial planning. ✔ Experience in private higher education ✔ Professional finance qualifications (e.g., ACCA, CIMA) Your Impact • Drive accurate income forecasting and reporting, • Improve billing efficiency and debt recovery outcomes, • Enhance student satisfaction through clear, responsive fee management, • Support institutional financial health and strategic planning What We Offer • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee)

Job Description Rivers Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient services in England. Located on the Herts & Essex border, Rivers Hospital is passionate about delivering high-quality care throughout the facility. As part of Ramsay’s network, staff benefit from a supportive environment focused on clinical excellence, professional development, and patient-centred care. To provide highly specialised, complex, evidence-based pharmacy care to haematology/oncology patients within Rivers Hospital. To support healthcare professionals in the safe and effective management of Systemic Anti-Cancer Therapies (SACT). • Collaborate with Consultants to produce and review new SACT protocols, working alongside the Lead Cancer Pharmacist and peers from other hospitals., • Verify prescriptions for SACT and supportive treatments., • Oversee the ordering, storage, supply, and billing of SACT; support staff training and accreditation; review and develop related procedures., • Provide specialist input into patient information and communication regarding SACT treatment., • Support and train staff in the use of the hospital’s SACT EPMA system., • Assist in implementing corporate SACT policies, procedures, and training programmes within the hospital., • Contribute to the development of cancer pharmacy services and staff., • Review SACT audits, incidents, and usage data to ensure safe and cost-effective treatment., • Collaborate with cancer services pharmacists across hospitals and represent Rivers Hospital on the SACT Committee., • Provide pharmacist cover outside of cancer services when required., • Clinical pharmacy services in haematology/oncology within secondary care., • Appraisal of new medicines., • Delivery of training to pharmacy staff., • Experience in audit and incident review., • Training delivery to cancer services pharmacy staff., • Appraisal of new SACT., • Familiarity with EPMA systems., • Peer review experience in cancer pharmacy services., • Practising as an Independent Prescriber (IP)., • MPharm or equivalent., • GPhC registered pharmacist., • Postgraduate qualification in clinical pharmacy (e.g. Certificate or Diploma)., • Awareness of resources supporting SACT services., • Understanding of cancer standards relevant to pharmacy., • BOPA SACT Verification Passport., • IP qualification (or working towards it)., • Member of BOPA., • 25 Days Leave + Bank Holidays, • Buy & Sell Flexi Leave Options, • Private Pension (up to 5% matched after qualifying period), • Flexible shift patterns (where possible), • Enhanced Parental Leave Policies, • Private Healthcare (includes online GP), • Life Assurance, • Free Training & Development via Ramsay Academy, • Free On-site Parking (where possible), • Subsidised Staff Restaurant (where possible), • Over 8,000 discounts via benefits portal, • Discounted cinema tickets via dedicated portal We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. Please feel free to reach out to Amy on ___ to ask any questions before submitting a formal application. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

Overseeing student billing, income collection, and debt recovery processes. Collaborating across departments to enhance the student journey. Proven experience in student finance within higher education or a similar environment.