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Recording Studio & Operations Manager Location: London (Zone 1) & Remote (Hybrid) Contract Type: Contractor (Trial period leading to Full-Time) Compensation: Negotiable based on experience + Performance-based increases & Sales Bonuses £1000.00 + Sales and performance Bonuses The Role We are looking for a strong communicator who is tech-forward and a multilateral thinker to join our team in a dynamic hybrid role. Sitting at the intersection of high-end music production, property management, and creative construction, this is not a standard 9-to-5 desk job. You will be responsible for the operational management of a recording studio and 30+ independent units. You will handle everything from short-notice hourly sessions to prolonged, high-demand complex bookings, while simultaneously assisting in the end-to-end delivery of creative construction projects locally and soon to be, internationally. This role requires a candidate who can manage high-volume data entry with precision while acting as the primary point of contact for high-profile clients and executives—all without hand-holding. Multi tasking is paramount. Key Responsibilities Studio & Property Management (30+ Units) • Complex Booking Management: Manage a high-volume diary involving a complex mix of bookings, ranging from short hourly slots to prolonged, demanding multi-week lockouts., • Tenant & Occupant Relations: Serve as the primary liaison for occupants across 30+ independent units, efficiently managing requests, maintenance issues, and property requirements., • Client Liaison: manage relationships with high-profile clientele, music executives, and artists, ensuring a discreet and premium service regardless of the request complexity., • Supplier Coordination: Manage third-party suppliers and contractors to ensure all units and studio spaces remain fully operational. Operations, Data & Systems • Precision Data Entry: Maintain accurate, up-to-the-minute records of bookings, tenant data, and inventory. High attention to detail is mandatory., • System Creation: Proactively identify operational bottlenecks across the property portfolio and build new systems or delegate tasks to resolve them., • Financial Admin: Issue invoicing, handle account management, negotiate with third parties, and produce reporting for management. Construction Project Support • Project Delivery: Assist the team across the full lifecycle of building creative spaces—from conception to delivery—locally, nationally, and internationally., • Research: Conduct market and logistical research to support project feasibility. Requirements: Essential Skills • Communication: Flawless verbal and written English is mandatory. You must be able to write compelling emails, create professional presentations, and negotiate confidently., • Tech-Forward: Proficiency with modern AI tools and LLMs is required—specifically Manus, Claude, and GenSpark—to optimize workflows, automate data handling, and conduct research., • Documentation: Proficiency in creating high-level spreadsheets, slide decks, and professional correspondence. Attributes • Independent: You are a self-starter who sets your own targets, who is well presented both offline and in person. You must be able to think multilaterally and switch between "high-level" negotiation and approachable “ground-level" entry level humble team member instantly., • Resilient: Willingness to work unsociable hours is required to accommodate complex client schedules and international project time zones. The Perks • Performance Pay: Immediate pay increases available based strictly on performance, hitting targets, and the ability to execute independently., • Incentives: Lucrative sales bonuses and incentive structures offered., • Location: Access to a central Zone 1 office combined with work-from-home flexibility., • Exposure: Direct access to high-level industry networks in music, property, and construction.

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Maitre d'? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Maitre d': • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen -- be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!, • Experience in SevenRooms and Open Table are essential. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Receptionist – Fundamental Hospitality London Fundamental Hospitality is a global lifestyle hospitality group renowned for creating exceptional dining and social experiences, with iconic brands including GAIA, La Maison Ani, and Shanghai Me. As we continue to expand our London presence, we are looking for a confident and charismatic Receptionist to join our team. About the Role As a Receptionist, you will be the face of Fundamental Hospitality, offering a warm welcome and a seamless guest experience from arrival to departure. The Receptionist will play a vital role in ensuring that every guest interaction reflects our values of excellence, elegance, and attention to detail. Key Responsibilities • As Receptionist, greet and engage guests with professionalism and genuine hospitality, • Manage reservations efficiently, maximising bookings and maintaining accuracy, • Communicate effectively with management, hosts, and service teams to ensure smooth coordination, • Handle guest queries and feedback with discretion and care, • Maintain a polished and inviting reception area that reflects the group’s luxury standards What We’re Looking For • Previous experience as a Receptionist in a fine dining restaurant, hotel, or luxury hospitality environment, • Exceptional communication and interpersonal skills, • Strong organisational abilities and meticulous attention to detail, • A genuine passion for hospitality and creating memorable experiences, • Fluent English; additional languages are a plus Why Join Us At Fundamental Hospitality, you’ll join an international team that values creativity, integrity, and growth. We offer: • A dynamic, supportive work culture, • Opportunities for progression across our global portfolio, • Competitive salary and benefits package, • The chance to represent leading hospitality brands like GAIA, La Maison Ani, and Shanghai Me If you’re an ambitious Receptionist ready to deliver world-class guest experiences in one of London’s most exciting hospitality groups, we’d love to hear from you. Apply now to become a Receptionist at Fundamental Hospitality and be part of our growing story.

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up

Coordinating the engineers from Job to Job organising calendar logging in incoming work Admin work Book keeping for the accounts working from home laptop and phone will be provided

Join our dynamic team as a Group Reservations Agent specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions) and Events. You will manage group bookings and ensure seamless coordination for events hosted at our hotel. • Use the SAP (TMS4Meetings) system to manage reservations., • Communicate with the Reservations Manager and Sales Manager regarding group confirmations or cancellations., • Handle client requests via email and phone., • Quote events and accommodation groups., • Generate contracts and request payments for groups., • Organize events and coordinate with relevant departments like F&B and Kitchen., • Create Banquet Event Orders to inform all departments about the event details., • Assist clients with any requirements during events., • Bill events/groups and send invoices to clients., • Send satisfaction surveys to clients after events., • Provide support for individual reservations when needed. Join us in creating memorable experiences for our guests and become a valued member of our team.

Discusses customer needs and advises on the capabilities and limitations of travel services, tour packages, and occasional mobile phone products. Prepares quotes including prices, credit terms, booking dates, and payment arrangements. Coordinates travel bookings, confirmations, and related service arrangements as required. Makes follow-up calls or communications to ensure satisfaction and encourage repeat business. Keeps up to date with destination trends, service updates, and developments; suggests improvements. Maintains accurate sales records and account information. Handles customer complaints professionally to support high service standards.

We are seeking an experienced and highly organised Assistant Reservations Manager to support the efficient operation of our reservations department at Cipriani London. The ideal candidate will have a strong background in hospitality or restaurant operations, excellent leadership abilities, and a commitment to delivering exceptional guest service. This role includes overseeing the reservations process, supporting and supervising the reservations team, managing guest communications, and working closely with senior management to optimise guest experience, table allocation, and operational efficiency. Duties Oversee and manage the daily reservations process, ensuring accuracy and timely handling of all guest bookings. Respond professionally to guest enquiries via telephone, email, and online booking platforms. Maintain a comprehensive understanding of the restaurant’s service standards, menu offering, seating arrangements, and operational requirements. Assist with training, developing, and supervising reservations team members to ensure consistent service excellence. Monitor booking patterns and guest preferences to maximise table utilisation and revenue opportunities. Ensure all reservation procedures comply with company policies, health and safety standards, and data protection requirements. Collaborate with the Restaurant Manager and senior management to enhance guest experience, streamline workflows, and support service objectives. Prepare reports and provide insights on booking trends, no-shows, VIP guests, and special requests. Support the smooth coordination between the reservations team and front-of-house operations. Requirements Proven experience in a luxury hospitality environment, ideally within restaurant or hotel reservations. Previous supervisory or team-lead experience with strong leadership and coaching abilities. Excellent organisational and time-management skills, with the ability to manage multiple priorities effectively. Exceptional communication skills in British English, both written and verbal. Strong knowledge of restaurant operations; familiarity with culinary and service workflows is advantageous. Proficiency with reservations and CRM systems (e.g., SevenRooms, OpenTable, ResDiary, or similar). High level of professionalism, discretion, and guest-focused service. Ability to lead by example and maintain Cipriani’s high standards of hospitality at all times. Job Type: Full-time Benefits: Health & wellbeing programme Private medical insurance Work Location: In person

Join the Team at Nest, Bishopsgate - Host Opportunity Are you ready to experience something different? Urban Pubs and Bars is seeking an experienced Host for our stunning venue, Nest in Bishopsgate. We’re looking for a proactive, driven individual with a bubbly personality and a knack for sales. Key Responsibilities: Reservations Management: Handle bookings, process payments, and manage pre-orders with efficiency and accuracy. Table Planning: Arrange the seating plan and provide clear, concise briefings to the team to ensure smooth service. Guest Reception: Offer a warm and welcoming experience by greeting guests upon arrival and assisting with any inquiries. Sales Initiatives: Take the lead on proactive sales efforts to maximize reservations and enhance the guest experience. Business Development: Establish and cultivate new business connections to drive venue growth and community engagement. Social Media Support: Assist in managing social media channels to boost the venue's online presence and attract new clientele. If you have a passion for hospitality, love creating memorable experiences, and have a flair for building connections, we want to hear from you!

Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

Job Title: Concierge - Student Accommodation Location: Wembley Reports To: Accommodation Manager / Operations Manager Position Type: Full-time / Part-time (Available) About Us: Here in our establishments we provide a vibrant, welcoming community for students from around the world. Our mission is to offer a safe, comfortable, and engaging living experience that supports academic success, personal growth, and social connection. We are seeking a dynamic and personable individual to join our team as a Concierge, responsible for delivering exceptional service and creating a positive environment for our residents. Key Responsibilities: • Greet and assist residents and visitors in a friendly and professional manner., • Provide information on local amenities, events, transportation, and services available to students., • Address and resolve resident inquiries, complaints, and maintenance requests in a timely manner., • Manage booking and check-in/check-out processes for visitors or temporary residents., • Maintain accurate records of resident requests and communication., • Assist in organizing events, activities, and social programs to foster community engagement., • Ensure the building is well-maintained and report any maintenance or safety issues., • Enforce the accommodation’s policies and procedures while maintaining a positive atmosphere., • Provide emergency assistance when needed, ensuring student safety and well-being., • Monitor and secure the premises, maintaining a high standard of security and safety for all residents., • Perform general administrative tasks as needed, including answering phones, managing emails, and coordinating with the management team.

Job Title: Executive Assistant We are hiring a highly professional Executive Assistant to support the Director. ⭐ Responsibilities: • Client communication (calls, WhatsApp, email, etc., • Daily operational and administrative support, • Preparing reports, presentations, and summaries, • Handling VIP and corporate bookings, • Supporting daily business operations and coordination 🎯 Requirements – Must have: • Fluent English (high level), • Fluent Arabic (high level), • Excellent communication & interpersonal skills, • Professional attitude and elegant presentation, • Strong organisation and attention to detail, • Ability to work under pressure and take initiative, • Experience in customer service or admin roles (preferred) 💎 We strongly encourage applications from candidates with excellent communication skills and a polished, customer-facing presentation. Salary: £25,000 – £30,000 + performance bonuses 📩 To Apply: Please send the following: • Your CV, • A short English voice note introducing yourself, • A short Arabic voice note, • Your expected salary, • Your availability, • “Applicants are encouraged to attach a short English and Arabic voice message (MP3 or M4A) along with their CV.”

Job description Company Description RBK London is an independent label dedicated to bridging the gap between able and disabled artists through events, publications, and artist development. Founded in 2012 by N Alexander, a disabled businessman and creative visionary, the company aims to create equal opportunities for artists in the music industry. RBK London is committed to empowerment, offering a platform where disabled individuals can develop their unique brands and thrive. With initiatives spanning music, fashion, live events, and an online magazine, RBK London positions itself as the "Paralympics of the music industry." The organisation ensures diverse artists are empowered to reach their full potential and gain recognition. Role Description The PA & Fundraiser will be responsible for providing executive and administrative support, managing diaries, coordinating schedules, and assisting with clerical tasks. As part of the role, the individual will also contribute to the development and execution of fundraising plans, build relationships with potential donors, and support event organisation. The role will involve close collaboration with the CEO and other team members to align activities with RBK London’s mission. Duties will include but not limited to; • Researching & applying for funding applications, • Writing official letters & communications, • Filling out Funding applications, • Admin Duties & diary management, • Assisting with crowd funding.writing to arts charities/ organisation, • Answering telephone calls in a timely and professional manner, • Participate in office-based fundraising activities and meetings., • Contribute to the planning and implementation of fundraising events or initiatives., • Maintain accurate records of contacts and fundraising efforts., • Pursuing funding connections with guaranteeing source of funding the label can access long term, • Running the booking line studio sessions, • Ability to perform Diary Management and strong Clerical Skills, • Interest in or experience with fundraising and event coordination, • Ability to work independently and collaboratively in a dynamic environment, • Prior experience in a nonprofit or arts-related organisation is a plus Please only apply for this if you live within a short or commutable distance of Richmond for required present Candidates must be able to commit to South West London Richmond for office periods Job Type: Part-time Pay (Weekly) : £146.72 a Week Benefits: Company events Schedule: Part time Remote Hybrid In office hours • with 2 fixes in office days in South West London Richmond Two fixed present office days Wednesdays - 12pm to 8pm Thursdays - 12pm to 8pm This is a Self employed position Please ensure your registered self employed before applying for this position. Richmond, Greater London: reliably commute or plan to relocate before starting work

Location: Bromley Job Type: Full-Time / Part-Time About Us: We are a small, dedicated and busy law firm specializing in criminal defence. We pride ourselves on providing personalized, high-quality legal services to our clients. We are a close-knit team looking for a proactive and organized professional to become the backbone of our daily operations. Position Overview: We are seeking a highly organized and reliable Legal Secretary / Administrative Assistant to ensure the smooth running of our office. This is a pivotal role that combines traditional administrative duties with key legal support tasks. The ideal candidate will be the first point of contact for our clients and will play a crucial role in managing schedules, documents, and communications with both clients and the court. Key Responsibilities: Client and Communication Management: · Professionally answer, screen, and direct all incoming telephone calls. · Greet clients and visitors in a warm and professional manner. · Manage general email inquiries and correspondence. · Serve as a liaison between the lawyers, clients, and chambers. Administrative and Legal Support: · Diarising & Scheduling: Manage and maintain attorney calendars, including scheduling appointments, client meetings, and court hearings. Send timely reminders. · Document Preparation: Draft, format, proofread, and finalize correspondence, emails, and basic legal documents (e.g., letters, simple pleadings, affidavits of service). · File Management: Open, organize, and maintain both physical and electronic client files, ensuring they are up-to-date and confidential. · Court & Deadline Coordination: Assist with loading (filing) documents with the court (chambers) electronically and in-person as required. Monitor and track critical deadlines. · Booking Legal Visits: Coordinate and schedule any necessary legal visits, such as court reporters, process servers, or interpreters. Additional Duties: · Perform general office management tasks, including ordering supplies, managing mail, and ensuring common areas are tidy. · Provide billing support by tracking time and preparing pre-bills for review. · Assist with other ad-hoc tasks and projects to support the legal team. Required Qualifications & Experience: · Mandatory: prior experience in a secretarial or administrative role. · Exceptional verbal and written communication skills. · Superior organizational skills and a keen attention to detail. · Proficiency in Microsoft Office Suite (Word, Outlook, Excel). · Ability to handle sensitive and confidential information with discretion. · Proven ability to multitask, prioritize workload, and work effectively in a fast-paced environment. · Professional demeanor and a strong client-service orientation. Preferred Qualifications: · Previous experience as a legal secretary or administrative assistant within a law firm or other legal environment. · Familiarity with legal terminology, documents, and procedures. · Experience with legal practice management software (e.g., Leap, Clio, PracticePanther, MyCase).

Join our team as a receptionist and administrator, where you'll play a key role in ensuring the smooth operation of our beauty salon. Your responsibilities will include: • Greeting and welcoming clients with a friendly and professional demeanor., • Managing the appointment schedule and coordinating bookings to ensure efficient salon operations., • Handling phone calls, emails, and in-person inquiries, providing customers with information and assistance as needed., • Assisting with administrative tasks such as maintaining client records and processing payments., • Collaborating with the salon team to ensure a high standard of customer service and satisfaction. Ideal candidates will have excellent communication skills, strong organisational abilities, and a passion for delivering exceptional customer service. Previous experience in a similar role is desirable but not essential. If you are enthusiastic about the beauty industry and enjoy working in a dynamic environment, we would love to hear from you.

Join the Adventure: Full-Time Events Sales & Management Role at GO Action Forest Are you a confident communicator with a passion for people, sales, and outdoor experiences? Do you thrive in a fast-paced, fun, and supportive environment? Then we want to hear from you! GO Action Forest is South London & Surrey’s ultimate outdoor action venue, proudly home to GO Paintball London and GO Laser Tag London. Set across an epic 50-acre purpose-built forest in Whyteleafe, we run the UK’s leading Paintball and Forest Laser Tag events, led by the former UK #1 Paintball Player. We’re now looking for an enthusiastic, sales-driven team player to join our growing Events management team as an Events Organiser - helping customers organise unforgettable experiences and making the magic happen out in the forest. The Role: Sales & Events Organiser This full-time role splits your time between our friendly Warlingham office and our stunning Forest venue in Whyteleafe. You’ll play a vital role in the customer journey - from first enquiry to final mission. Your Responsibilities Include: • Speaking to warm leads – friendly phone calls, WhatsApp messages, and emails to help customers plan epic birthdays, stag dos, or group adventures, • Using your sales skills to convert enquiries into bookings and upsell fun event upgrades, • Supporting event days from the hub of the forest as an Events Manager - including sign-ins, check-ins, face-to-face sales, team briefings, and group management, • Building strong rapport with customers, guiding them from “we’re thinking of booking…” to “that was the best day ever!” You’ll receive full training across all aspects of the role, with opportunities to grow in sales, logistics, customer service, event support, marketing, partnerships and team leadership. Who We're Looking For: No prior experience? No problem - full training is provided. However, the following experience or traits would be a strong advantage: • Experience in sales or telesales, • A background in events or outdoor activity environments, • Confidence in outbound calling and following up warm leads, • Comfortable working towards targets and achieving results, • Excellent communication and interpersonal skills, • A positive, team-first attitude and willingness to get stuck in, • Leadership qualities to motivate both customers and teammates, • Comfortable using CRM systems, WhatsApp, and digital communication tools Location & Hours: • Full-time, based between our Warlingham office and Whyteleafe forest venue, • Salary: £24,400 - £26,000 OTE, depending on experience and performance What We Offer: • A fun, supportive and motivated team of 50+ outdoor event staff, • 1-on-1 training and ongoing e-learning support, • Real variety - working both in the office and at our forest One of the most unique and exciting things about our culture at GO Action Forest is that every team member plays a key role in shaping our future. Your input will be valued across the board - whether it’s improving existing processes, pitching fresh ideas, helping develop future activities and projects, or even contributing to decisions around new business ventures and acquisitions. We believe the best ideas come from within the team, and we’re always evolving together. How to Apply: Please send your CV along with a Cover Letter (without using AI), to explain: • Why you’re a great fit for this role, • How you’d bring energy, drive and customer care to our team If your application is successful, we’ll reach out via WhatsApp to arrange the next steps. Please ensure your mobile number (linked to WhatsApp) is included and correct on your CV. We can’t wait to meet our next team legend. Join us and help make amazing adventures happen! Kind regards, The GO Action Forest Team Whyteleafe, Surrey | Warlingham, South London

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

What You’ll Do: -Welcome and assist clients with warmth and professionalism -Manage bookings and patient records (experience with Pabau is a plus) -Support our doctors, nurses, and management team with daily admin tasks -Handle payments, invoices, and stock coordination -Help maintain our clinic’s elegant and relaxing atmosphere