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Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at ___. Who do we need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales Representative will interact with prospective clients via telephone, email and other technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. Another important role of the Associate Mid Market Sales Rep is to support the field Account Managers with complex quotes, creation of contractual paperwork and other administrative tasks, while helping existing clients (some high profile, large brands and agencies) with any queries they may have and spotting opportunities to turn some of these queries in to future sales. What you’ll be doing: • Review, contact, and qualify marketing-generated leads and deliver qualified opportunities to field Account managers as appropriate., • Manage inbound sales requests received via web, email, and phone., • Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up., • Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage., • Support field Account Managers with contracts and other administrative tasks., • Answer existing customer queries and spot opportunities for future sales., • Set up and deliver sales presentations, product/service demonstrations and other sales engagements., • Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes., • Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive qualified leads., • Collaborate with supervisor and sales teams to determine sales strategies and approaches., • Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services., • Maintain and update internal Customer Relationship Management (CRM) system to accurately track all relative customer data, business insights, and record of interactions., • Ensure follow-up and management of database of prospective and current customers., • Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members., • Understand and present product/services features, quote prices, credit terms and sales order process., • Assist and create quotes and RFP responses to potential clients., • Continuously develop knowledge and skills. What we’re looking for: • Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals., • Fluent in French and English, • Excellent listening, verbal and written communication skills., • Strong problem identification and objection resolution ability., • Ability to engage customers and build strong relationships., • Strong data analytics ability with attention to detail., • Self-motivated with high energy and drive to succeed., • Ability to work individually and within a team., • Experience with customer relationship management software and knowledge of marketing automation software., • Ability to embrace change and learn quickly., • Interest or experience in design preferred. What’s in it for you • Hybrid work arrangements and competitive paid time off programs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

About Us: VML HEALTH VML HEALTH is a leading global healthcare agency that partners with clients to build connected experiences across the healthcare ecosystem. A deep understanding of individual needs and behaviour, and how they are connected, allows us to create seamless experiences. And when these experiences are personalized, unique and relevant at every touchpoint, their power is all the more profound. We power connections beyond science into human behaviour. We believe that science can change the world and that changing the world starts with a single person behaving differently. Overcoming beliefs and barriers to make life better for patients and healthcare communities is second nature to us. Within VML HEALTH is the Global Strategy Team (GST), home to a diverse set of strategic thinkers. It represents the highest levels of strategic competency under an agile business model, working independently with clients or as part of an integrated agency team. The GST brings together four key disciplines to build brands and shape the healthcare environment from as early as pipeline development through to loss of exclusivity: Medical Strategy, Engagement Strategy, Brand Strategy, and Medical Consulting. This role sits with the Engagement Strategy team and our European Hub. About the Position Title: Strategy Director (Digital) Reports to: Head of Engagement Strategy Location: Can be based either in our London or Manchester office (hybrid) This role requires someone with experience either working within a dedicated heath agency or managing pharma clients. Where you shine As Strategy Director, you will quarterback a human-centered approach to translating human empathy and an understanding of the world into meaningful and impactful experiences. We work to anticipate emerging opportunities at the intersection of people, culture, technology and business, identifying where to play and how to win for our clients. As Senior Engagement Strategist, you will lead by understanding the root of client business challenges, framing problems in unexpected ways, and providing inspiration and clarity through thought leadership. Engagement strategy is core to the VML Health strategy capability, providing leadership across strategy, and innovation in customer engagement practices. The Strategy Director operates independently, leveraging a team of junior engagement strategists to help drive projects, organic growth and new business. The Senior Engagement Strategist is expected to manage the discovery, synthesis, development and business impact of engagement strategies. Like all strategists on our team, you’ll be expected to inspire change through innate curiosity, a drive for impact, and an orientation that puts strategy into immediate action. What your success will look like Your Day-to-Day Impact: • Develop a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey, • Oversee the development and orchestration of engagement and omnichannel strategy – connection of strategic goals to engagement priorities to channel specific strategies (e.g. social, CRM, website, paid media, apps, rep-delivered and more) This includes building connected ecosystems and enabling personalization at scale to maximize customer impact and drive business results., • Sets expectations for how the segment/audience profile fits into the project and how it helps set the stage, • Strong understanding of various analytical frameworks and methodologies, and the ability to analyze and translate data into a concise story, • Lead workshop planning and proposals, development of measurement strategy and analytics approaches, execution of engagement planning and tactical exercises, and content generation and presentation strategies Your role with clients: • Oversees strategic development on at least one major client and/or oversee multiple clients, • Engages with and helps manage senior client relationships as a key strategic and business partner, • Lead and support engagement strategy development on new business pitches, • Constantly seeks to improve client work and actively analyzes client’s challenges and opportunities, • Provides key support and partnership in leading key strategy deliverables by guiding the strategic direction in relation to our clients’ brand development and marketing approach Your Role in Team Growth: • Provide guidance and support to Junior and Mid Engagement strategists in strategy development, • Recognize how to motivate junior strategists – what they need to learn and where they can contribute, • Challenges team to uncover innovative tools and ideas, and to pursue growth opportunities, • Demonstrates and inspires team to take risks and challenge convention, • Collaborate effectively with other strategists, Client Engagement, Medical, and Creative disciplines on business, brand and communications strategies Who you are and what you bring • 7-13 years of experience in overall research and strategic planning experience, • HCP and DTC marketing agency experience, • Critical and analytical thinker, innovator and visionary that inspires creativity, • Demonstrates passion, familiarity, and curiosity with the practice, • Deep understading of Global, Regional and local communication context, and strong experience in developing communication plans across these levels., • A genuine passion for driving innovation within engagement strategy practices, • Excellent collaboration skills across various business functions, from tech enablement, data, and digital and hybrid production., • Able to develop strong client relationships and trust based on deep immersion in the client’s business, • Highly collaborative and able to work effectively across internal and external stakeholders, • Excellent written and verbal communication skills, • Minimum of a bachelor’s degree and a multidisciplinary background, including developing business strategy, marketing strategy, consumer insight, and/or account planning #LI-EMEA #LI-HYRBID

The Store Operations Associate will be able to take the initiative in thinking about what the business needs and successfully support to implement projects, supporting the retail function, ensuring that store locations are maintained to the highest levels and that the brand image is consistently rep