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What You'll Do Security Continuous Monitoring Oversight • Establish and lead BCG’s first enterprise-wide Cybersecurity Continuous Monitoring (CSCM) program, ensuring continuous visibility into system, endpoint, network, and cloud activity., • Define and implement governance models, including ownership of monitoring metrics (e.g., MTTD, MTTR, false positive rate, coverage completeness)., • Stand up monitoring processes and integrate telemetry sources across SIEM, EDR, identity, network, and cloud platforms., • Design and implement a continuous monitoring reference architecture, leveraging SIEM, SOAR, UEBA, and threat intelligence., • Establish enterprise logging standards covering log coverage, retention, encryption, access, and integrity requirements., • Drive automation of monitoring workflows and correlation logic to reduce dwell time and improve detection accuracy., • Build the CCM capability from the ground up, defining the operating model, reporting cadence, and engagement with SOC, risk, and compliance., • Develop and track KPIs, ensuring CCM effectiveness is measurable and communicated to senior stakeholders., • Prioritize creation of top 5–10 operational dashboards and reports that provide critical enterprise visibility., • Serve as the founding leader for the CCM function, creating the strategy, roadmap, and tactical build plan., • Partner with enterprise stakeholders across IT, Risk, and Security to align monitoring with business risk tolerance and resilience objectives., • Influence senior leaders by translating technical telemetry insights into business-relevant intelligence., • Build, inspire, and retain a high-performing team of analysts and engineers over time, leveraging both full-time staff and contractors., • Advise senior leadership (via SecOPS) on monitoring-driven insights, risks, and mitigation recommendations. What You'll Bring • Bachelor’s degree (or equivalent). Master’s preferred., • 10+ years in cybersecurity operations, with at least 5 years in security monitoring, SOC leadership, or equivalent detection & response functions., • Proven track record of building or maturing monitoring capabilities (SIEM, SOAR, telemetry pipelines, UEBA, threat intel integration)., • Knowledge of log ingestion, normalization, correlation, and enrichment processes., • Familiarity with leading monitoring technologies: Splunk, DataDog, Microsoft Defender, CrowdStrike Falcon, Azure/AWS/GCP telemetry, threat intelligence platforms., • Expertise in metrics-driven monitoring: defining, tracking, and reporting MTTD, MTTR, false positive rates, and coverage completeness., • Familiarity with frameworks like NIST CSF, MITRE ATT&CK, and ISO 27001, with experience applying these to monitoring., • Experience in threat hunting, anomaly detection, and behavioral analytics., • Strong leadership skills: able to recruit, mentor, and develop a high-performing team in a newly established function., • Executive presence: able to present complex monitoring data and risks to senior leadership in clear, concise business terms. Additional info COMPETENCIES: Director, Cybersecurity Continuous Monitoring Leads a critical security function with measurable business impact. Establishes foundational capabilities, manages delivery, and develops a growing team to support BCG’s enterprise security posture. Technical & Functional Expertise • Develops and executes the continuous monitoring strategy, aligned to enterprise security goals and SecOPS direction., • Demonstrates deep technical expertise in telemetry ingestion, SIEM/SOAR integration, log management, and threat intelligence enrichment., • Serves as a recognized expert in monitoring and detection, providing guidance to peers and influencing related security domains., • Codifies monitoring practices and standards into repeatable processes and playbooks, reducing reliance on ad hoc approaches., • Frames monitoring and detection challenges in business-relevant terms (risk, resilience, compliance)., • Uses data-driven methods (metrics such as MTTD, MTTR, false positives) to identify control gaps and inform improvements., • Translates complex monitoring outputs into actionable insights for stakeholders across IT, Risk, and Security., • Innovates in detection methodologies, leveraging behavioral analytics, anomaly detection, and adversary simulations., • Leads the build-out of the CCM function from the ground up, establishing governance, processes, and reporting., • Structures, plans, and executes monitoring programs and initiatives, balancing near-term needs with long-term maturity goals., • Delivers measurable outcomes (visibility, faster detection, reduced dwell time) that directly enhance business resilience., • Proactively manages resources, balancing full-time staff and contractors to deliver capability within deadlines., • Operates with integrity, safeguarding BCG and client data through responsible monitoring practices., • Promotes a culture of transparency, accountability, and data-driven decision-making in the team., • Demonstrates perseverance and adaptability in building a new function with high visibility and expectations., • Creates an inclusive working environment that values diverse technical and analytical perspectives., • Develops and delivers clear dashboards, reports, and executive communications on monitoring outputs., • Shapes perspectives by translating technical monitoring metrics into risk- and business-relevant insights., • Communicates effectively across technical and non-technical audiences, ensuring alignment with IT and business leaders., • Leads conversations in operational reviews, incident post-mortems, and governance forums., • Builds strong partnerships with SOC, Offensive Security, IT Operations, and Security Architecture teams., • Develops productive relationships across regions and business units to expand telemetry coverage., • Works collaboratively with compliance, risk, and audit to align monitoring with enterprise governance., • Anticipates and manages conflicts in data ownership, tool coverage, and priorities, resolving them constructively., • Defines the vision and purpose of the CCM function, instilling clarity and purpose for the team., • Coaches and mentors analysts, engineers, and contractors to expand monitoring expertise., • Provides stretch opportunities for team members to develop technical and leadership skills., • Balances empowerment and oversight — ensuring autonomy in monitoring activities while maintaining governance discipline., • Leads quality team meetings, defines clear objectives, and ensures alignment to SecOPS priorities., • Provides frequent developmental feedback, fostering a culture of continuous learning and improvement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Overall Role Purpose To work with a Senior Product Manager to continually improve The client's digital proposition, which could include product ownership of the newly introduced 'My The client' platform and commercial B2B API portal. 'My The client' enables The client passengers to have a single login which is used to access bookings and self-serve their The client Rewards account (loyalty programme); both on The client.com and our mobile application. The focus of this product roadmap is to increase revenue generation, foster loyalty and improve user experience. Primary Focus of the Role We expect the successful candidate to: Input into and support The client's Digital Strategy. Manage 2-3 Product Backlogs that are aligned with and are prioritised to deliver on The client's Digital Strategy. Lead Delivery Teams (including Delivery Managers, Designers, Developers, Business Analysts and Testers) as they deliver a prioritised backlog, whilst also, continually working with the team to optimise that delivery process. Deliver innovative digital experiences to a global audience to improve conversion, revenue and third-party developers using the commercial B2B API portal. Communicate with and influence 3rd Party Stakeholders and the wider The client business to maintain strategic alignment of the products being developed. Grade Factors Functional Expertise Demonstrates strong expertise in Agile methodologies and the delivery of digital products in fast-paced environments. Possesses hands-on experience with My Account capabilities, including Customer Identity and Access Management (CIAM). Understands web technologies and how they can be applied to enhance both business outcomes and customer experiences. Applies knowledge of APIs and web platforms to deliver seamless, integrated digital experiences. Has a deep understanding of customer experience principles and how to translate them into product features. Familiar with a broad range of digital concepts including SEO, analytics, content strategy, digital marketing, personalisation, usability, and compliance. Maintains a strong interest in emerging digital trends and technologies, applying relevant innovations to product development. Problem Solving Operates with calm and confidence in dynamic environments, adapting priorities while maintaining focus on the Product Vision. Balances pragmatism with innovation to solve complex business challenges without compromising long-term goals. Challenges the status quo to identify new, cost-effective, and scalable solutions. Uses data and insights to inform decision-making and drive continuous product improvement. Nature & Area of Impact Delivers high-quality digital experiences that enhance The client's reputation and positively impact millions of global passengers annually. Contributes directly to The client's strategic objectives through the delivery of impactful digital products. Personal Skills Possesses excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organisation and with external partners. Works effectively in cross-functional teams, fostering a collaborative and inclusive culture. Balances quality and speed of delivery, demonstrating sound judgment under pressure. Brings a flexible, decisive, and creative mindset to problem-solving and product leadership. Qualifications and Experience Qualifications Educated to degree level or equivalent work experience Additional certifications as a Product Manager, Product Owner, Scrum Master or other digitally relevant roles would be an advantage Experience A strong background (minimum of 5 years) in a digital, customer-facing, environment. A minimum of 3 years as a Product Owner. Experience in loyalty, my account or post purchase is an advantage. Experience in Salesforce SaaS Applications is an advantage. API product experience will be a further advantage. Demonstrable experience of working with Agile teams. Practical experience with Agile tools such as Azure Devops or JIRA/Confluence. Technical expertise A thorough understanding of how to develop a digital platform. An understanding of delivering responsive design, SEO, web analytics, APIs, digital CMS and use of associated publishing tools. Thorough understanding of API development along with demonstrable experience of launching and maintaining B2B portals. Good working knowledge of web standards, user experience design, accessibility and responsive web design Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ