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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. Due to the nature of the UK Government projects this role supports, this position is classified as a Reserved Post. In accordance with the Civil Service Nationality Rules, paragraph 1 of Schedule 23 and paragraph 5 of Schedule 22 of the Equality Act 2010, we can only accept applications from persons with UK residency (at least five years). Successful candidates must undergo National Security Vetting (NSV). This role requires Security Check SC level clearance as a minimum. Any offer of employment is strictly conditional upon the candidate successfully obtaining and maintaining this clearance. To meet the vetting criteria, you will be required to have been resident in the UK for a minimum of 5 years immediately prior to your application. Failure to obtain clearance or a lapse in residency history may result in the withdrawal of the employment offer, and you will not be entitled to any compensation from Saviynt as a result. In line with the Immigration, Asylum and Nationality Act 2006, all shortlisted candidates will be required to provide original documentation verifying their Right to Work in the UK and their British Citizenship during the initial interview stage. We conduct thorough Baseline Personnel Security Standard (BPSS) checks as a precursor to all higher-level clearances. • Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions, • Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA), • Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs), • Identify, debug, and troubleshoot break-fix issues through to full resolution, • Respond to and resolve issues within agreed service-level agreements (SLAs), • Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings, • Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency, • Strong domain expertise in Identity and Access Management (IAM), • Hands-on experience configuring and deploying one or more IAM tools such as Saviynt, SailPoint, Oracle Identity Manager (OIM), or IBM ISIM, • Experience invoking REST/SOAP web services using tools like Postman, • Database experience, including SQL and database operations, • Strong hands-on scripting experience (e.g., Shell, JavaScript, Python, Groovy), • Working knowledge of operating systems such as Linux, Unix, and Windows, • Prior experience with integrations, and provisioning workflows across enterprise target system, • Experience working with global customers and a strong customer-first mindset, • Excellent written and verbal communication skills, • Keywords: Cloud, Java, Scripting, Linux, SQL, • Minimum 2 years of experience implementing or supporting IAM / IGA or related solutionsIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Rivermere Care Home in Kent. Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. • Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times., • Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and elevate any identified risks in a timely manner., • Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident., • Practicing safe systems of work across the range of task. To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: • Have the ability to communicate effectively both verbally and in writing., • Demonstrate initiative and be respectful towards the residents and other people in the home., • Be an efficient worker who can carry reasonable instructions from other team members., • Be able to be adaptive and flexible to cover a range of responsibilities at short notice. At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. #J-18808-Ljbffr

Bromcom Computers Plc is the UK's fastest-growing cloud-native school Management Information System (MIS) provider, serving thousands of schools across three UK countries. The DevOps Team Manager leads a team of 3-4 engineers and is accountable for the reliable, secure and controlled operation of Bromcom's Azure-first SaaS platform. This is a hands‑on DevOps engineering leadership role with an expected balance of 70% hands‑on DevOps engineering and 30% people and team management. The manager works closely with the engineers, contributes directly to delivery and operations, and owns completion and ongoing maintenance of the agreed DevOps operational control improvements. The role requires a credible engineering background. The successful candidate is expected to work directly across Azure platform engineering, CI/CD, Bicep/ARM, automation, incident response and operational controls, while leading the team and setting standards. They must be able to challenge technical decisions, understand operational risk and failure modes, and ensure agreed processes are implemented, followed, evidenced and continually improved. A control is not complete simply because a policy or tool exists; it must work consistently in practice. • Lead, line-manage and develop a team of 3-4 DevOps engineers, including at least one senior engineer; own recruitment, onboarding, objectives, appraisals and performance management., • Set clear role boundaries, decision rights and escalation routes; ensure high-risk activities are performed or approved only by people with the required competence and authority., • Own team capacity, priorities and the out-of-hours on-call rota. The manager is expected to take a fair share of scheduled rota cover alongside the engineers and respond to production incidents and urgent operational issues during that cover, including evenings, weekends and bank holidays where required. Ensure rota coverage, handovers, escalation routes and recovery time are planned and sustainable, while protecting time for reliability, control improvement, technical debt, training and documentation., • Build an accountable coaching culture in which engineers raise risk early, follow agreed standards, maintain evidence and learn from incidents and control failures., • Provide hands‑on engineering leadership for Bromcom's Azure-hosted, multi‑tenant SaaS platform. Work closely with engineers to design, build, review, troubleshoot and improve platform services, pipelines, Infrastructure-as-Code, automation and operational tooling. The manager remains accountable for technical quality while enabling engineers to own their work., • Set and maintain engineering standards for Azure architecture, Azure DevOps, Bicep/ARM, deployment patterns, observability, resilience, security and operational support., • Challenge designs and changes using risk, maintainability, failure‑mode, rollback and supportability thinking; involve senior engineers and technical leadership where specialist authority is required., • Own platform SLAs/SLOs, service health, major‑incident command, root‑cause analysis, disaster recovery, business continuity testing and continuous service improvement., • Take day‑to‑day ownership within the DevOps team for implementing the agreed operational control improvement plan, driving actions to completion and then maintaining the controls as part of normal team operation., • Implement and enforce an end‑to‑end change lifecycle covering request, design, risk assessment, peer or senior review, testing, approval, implementation, post‑change verification and formal closure., • Ensure policies, standard operating procedures, runbooks, RACI and ownership arrangements, approval thresholds and evidence requirements remain current, practical and aligned across Azure DevOps, SysAid and other operational systems., • Ensure production and customer‑impacting changes, including emergency changes and customer‑specific change notices, have proportionate risk classification, segregation of duties, pre‑production evidence, approval, rollback plans and traceable outcomes., • Maintain audit‑ready evidence for changes, deployments, access, incidents, disaster‑recovery tests, vulnerabilities, exceptions and corrective actions, aligned with Bromcom's security, quality, service‑management, UK GDPR and customer obligations., • Confirm controls are operating effectively, not simply documented or configured. Track exceptions, overdue actions and repeat failures to closure, with clear corrective actions and independent assurance where required., • Provide weekly control reporting and elevate material risk, blocked actions or insufficient capacity promptly. Work with QA, Compliance, Security and technical leads to translate procedural controls into automated technical gates where practical., • Work directly with engineers to design, build, review and continually improve Azure DevOps CI/CD pipelines and Bicep/ARM Infrastructure-as‑Code, including automated approvals, testing, security checks, evidence capture and post‑deployment verification., • Reduce manual toil and unsafe variation through automation, reusable platform patterns and clear service ownership; ensure manual exceptions are visible, justified, time‑bound and reviewed., • Set the strategy and guardrails for AI‑assisted and agentic DevOps delivery across CI/CD, Infrastructure‑as‑Code generation, incident triage, log analysis, runbook automation and documentation., • Use and govern AI engineering tools such as Claude, GitHub Copilot or Codex, with clear quality, security, data‑protection and human accountability controls. Apply them practically to increase delivery speed, quality and reliability, while ensuring an engineer remains accountable for every output and change., • Own platform identity, privileged‑access and secrets‑management controls, including Entra ID, Key Vault, OAuth, certificate automation, WAF and network security across VNets, App Gateway, S2S VPN and DNS., • Ensure access follows least‑privilege principles, is reviewed regularly and is supported by effective joiner‑mover‑leaver, break‑glass and segregation‑of‑duties controls., • Own observability standards across Azure Monitor and Grafana, security and vulnerability follow‑up, and cloud cost and FinOps accountability for the Azure estate., • Act as the accountable management and technical escalation point across Software Engineering, CloudOps, IT and Security, QA and Compliance, and external partners, working with senior engineers on design‑authority decisions., • Provide concise, conclusions‑first reporting to the CTO and Executive Team on service health, delivery, control effectiveness, risks, exceptions and improvement progress., • Contribute to Bromcom's software delivery transformation programme and align the DevOps operating model and controls with AIDP and wider software‑engineering standards., • Proven line‑management experience leading a DevOps, CloudOps or platform team, with accountability for recruitment, objectives, appraisals, development and performance management., • Current hands‑on experience in DevOps, cloud or platform engineering, with the ability to contribute directly to architecture, Azure platform work, pipelines, Bicep/ARM Infrastructure-as‑Code, automation, troubleshooting, security and resilience. Candidates should expect approximately 70% of the role to involve hands‑on engineering delivery., • Evidence of implementing and maintaining operational controls, processes and procedures in a DevOps or CloudOps environment, including ownership of improvement actions, exceptions, corrective actions and audit evidence., • Practical command of end‑to‑end change and release governance, including risk classification, peer or senior review, testing, approvals, segregation of duties, rollback, emergency change, post‑change verification and closure., • Deep Azure platform expertise across Entra ID, App Services, Key Vault, App Gateway, VNets, Azure SQL or MySQL, WAF and DNS., • Strong CI/CD and Infrastructure-as-code knowledge across Azure DevOps pipelines and Bicep/ARM for Windows and Linux workloads, with the ability to govern standards and technical gates., • A track record of operating production, multi‑tenant SaaS at scale, including SLA/SLO ownership, major‑incident command, root‑cause analysis, disaster recovery and service improvement. Willingness and ability to participate personally in the out‑of‑hours on‑call rota, including scheduled evening, weekend and bank‑holiday cover where required., • Experience working with security, compliance and audit teams in a regulated or data‑sensitive environment, with the ability to turn policies into workable controls and demonstrate that they operate effectively., • Demonstrable practical use of Claude, GitHub Copilot or Codex as engineering delivery tools, with sound governance, secure use and accountable human review., • Clear senior‑level communication and reporting, with the discipline to assign owners, manage risks and dependencies, challenge weak evidence and pursue actions through to verified closure., • Experience leading an operational‑control improvement or remediation programme in an ISO 27001 or similarly controlled environment., • Containerisation and orchestration experience across AKS or Kubernetes and Docker for multi‑tenant workloads., • Knowledge of ITIL or service‑management controls and practical use of service desk or work‑management platforms such as SysAid., • Experience in education, public sector, health, finance or another data‑sensitive sector, including familiarity with UK GDPR and customer‑specific change controls., • Relevant certification, such as Azure Solutions Architect Expert or DevOps Engineer Expert #J-18808-Ljbffr

This is your opportunity to take ownership of two thriving clinics in sought-after South London locations - one in Bromley and one in Petts Wood and shape them into spaces where exceptional patient care and genuine client relationships come first. This is more than a career move - it's your opportunity to build something meaningful, with the freedom of ownership and the support to help your practice thrive. As a Medivet Partner, you'll become a co-owner of your practice, combining clinical leadership with the opportunity to shape the future of your business. You'll continue doing what you do best - caring for patients, leading your team, and serving your local community - while Medivet provides the commercial, operational, and strategic support needed to help your practice succeed. This is a genuine partnership, where both you and Medivet are invested in achieving long-term success together. With a 10% buy-in starting from just £10,000 and a 10-year deferred payment option, becoming a practice owner is more accessible than ever. There's no need for a bank loan or to put your personal assets at risk. Benefit directly from the success of your practice through profit share and equity growth, giving you genuine uncapped earning potential. You'll have access to dedicated commercial, operational, and strategic support teams, helping you grow and develop your practice— with no management fees. Our partnership model includes a guaranteed exit opportunity every two years and clearly defined equity buy-back arrangements, giving you the confidence and flexibility to plan for the future on your terms. We are excited to offer a Partnership opportunity at Medivet Bromley and Medivet Petts Wood. South London living with everything on your doorstep: Fast connections into central London Green spaces perfect for dog walks and downtime Vibrant, pet-loving communities This is an area where your clinics can become a trusted part of local life - supporting healthier, happier pets every day. Two practices. One shared vision for better pet care. Bromley - a busy, well-established clinic with the added benefit of an on-site apartment, ideal for relocation or for friends or a couple looking to build something together Petts Wood - a loyal, community-focused client base where continuity of care really matters Together, these clinics offer the opportunity to create a trusted, compassionate service that pets and their owners rely on at every stage of life. We're looking for a vet who is passionate about leading their own local practice while benefiting from the support, expertise, and resources of the wider Medivet network. This means you can focus on what matters most: your patients, your team, and delivering exceptional clinical care. You'll be someone who genuinely cares about the difference you make and is excited by the opportunity to build a thriving practice. • Passionate about delivering outstanding, compassionate veterinary care., • Committed to creating exceptional experiences for pets and their owners., • Excited by the prospect of building something of your own - whether independently or in partnership with a colleague or friend., • Motivated to develop and grow a successful, sustainable practice., • Eager to inspire, support, and develop a high-performing team. Previous leadership experience is not essential. What matters most is your ambition, mindset, and desire to make a difference. We'll provide the training, development, and ongoing support to help you become the leader you aspire to be. If you've ever dreamed of owning a practice, leading your own team, and shaping the future of veterinary care in your community - without going it alone - this could be the opportunity you've been waiting for. #J-18808-Ljbffr

Bromcom Computers Plc is the UK's fastest-growing cloud-native school Management Information System (MIS) provider, serving thousands of schools across three UK countries. The DevOps Team Manager leads a team of 3-4 engineers and is accountable for the reliable, secure and controlled operation of Bromcom's Azure-first SaaS platform. This is a hands-on DevOps engineering leadership role with an expected balance of 70% hands-on DevOps engineering and 30% people and team management. The manager works closely with the engineers, contributes directly to delivery and operations, and owns completion and ongoing maintenance of the agreed DevOps operational control improvements. The role requires a credible engineering background. The successful candidate is expected to work directly across Azure platform engineering, CI/CD, Bicep/ARM, automation, incident response and operational controls, while leading the team and setting standards. They must be able to challenge technical decisions, understand operational risk and failure modes, and ensure agreed processes are implemented, followed, evidenced and continually improved. A control is not complete simply because a policy or tool exists; it must work consistently in practice. Key Responsibilities People & Team Leadership Lead, line-manage and develop a team of 3-4 DevOps engineers, including at least one senior engineer; own recruitment, onboarding, objectives, appraisals and performance management. Set clear role boundaries, decision rights and escalation routes; ensure high-risk activities are performed or approved only by people with the required competence and authority. Own team capacity, priorities and the out-of-hours on-call rota. The manager is expected to take a fair share of scheduled rota cover alongside the engineers and respond to production incidents and urgent operational issues during that cover, including evenings, weekends and bank holidays where required. Ensure rota coverage, handovers, escalation routes and recovery time are planned and sustainable, while protecting time for reliability, control improvement, technical debt, training and documentation. Build an accountable coaching culture in which engineers raise risk early, follow agreed standards, maintain evidence and learn from incidents and control failures. Engineering & Platform Leadership Provide hands-on engineering leadership for Bromcom's Azure-hosted, multi-tenant SaaS platform. Work closely with engineers to design, build, review, troubleshoot and improve platform services, pipelines, Infrastructure-as-Code, automation and operational tooling. The manager remains accountable for technical quality while enabling engineers to own their work. Set and maintain engineering standards for Azure architecture, Azure DevOps, Bicep/ARM, deployment patterns, observability, resilience, security and operational support. Challenge designs and changes using risk, maintainability, failure-mode, rollback and supportability thinking; involve senior engineers and technical leadership where specialist authority is required. Own platform SLAs/SLOs, service health, major-incident command, root-cause analysis, disaster recovery, business continuity testing and continuous service improvement. Operational Controls, Standards & Compliance Take day-to-day ownership within the DevOps team for implementing the agreed operational control improvement plan, driving actions to completion and then maintaining the controls as part of normal team operation. Implement and enforce an end-to-end change lifecycle covering request, design, risk assessment, peer or senior review, testing, approval, implementation, post-change verification and formal closure. Ensure policies, standard operating procedures, runbooks, RACI and ownership arrangements, approval thresholds and evidence requirements remain current, practical and aligned across Azure DevOps, SysAid and other operational systems. Ensure production and customer-impacting changes, including emergency changes and customer-specific change notices, have proportionate risk classification, segregation of duties, pre-production evidence, approval, rollback plans and traceable outcomes. Maintain audit-ready evidence for changes, deployments, access, incidents, disaster-recovery tests, vulnerabilities, exceptions and corrective actions, aligned with Bromcom's security, quality, service-management, UK GDPR and customer obligations. Confirm controls are operating effectively, not simply documented or configured. Track exceptions, overdue actions and repeat failures to closure, with clear corrective actions and independent assurance where required. Provide weekly control reporting and escalate material risk, blocked actions or insufficient capacity promptly. Work with QA, Compliance, Security and technical leads to translate procedural controls into automated technical gates where practical. Delivery, Automation & AI Work directly with engineers to design, build, review and continually improve Azure DevOps CI/CD pipelines and Bicep/ARM Infrastructure-as-Code, including automated approvals, testing, security checks, evidence capture and post-deployment verification. Reduce manual toil and unsafe variation through automation, reusable platform patterns and clear service ownership; ensure manual exceptions are visible, justified, time-bound and reviewed. Set the strategy and guardrails for AI-assisted and agentic DevOps delivery across CI/CD, Infrastructure-as-Code generation, incident triage, log analysis, runbook automation and documentation. Use and govern AI engineering tools such as Claude, GitHub Copilot or Codex, with clear quality, security, data-protection and human accountability controls. Apply them practically to increase delivery speed, quality and reliability, while ensuring an engineer remains accountable for every output and change. Security, Identity & FinOps Own platform identity, privileged-access and secrets-management controls, including Entra ID, Key Vault, OAuth, certificate automation, WAF and network security across VNets, App Gateway, S2S VPN and DNS. Ensure access follows least-privilege principles, is reviewed regularly and is supported by effective joiner-mover-leaver, break-glass and segregation-of-duties controls. Own observability standards across Azure Monitor and Grafana, security and vulnerability follow-up, and cloud cost and FinOps accountability for the Azure estate. Stakeholder & Cross-Team Influence Act as the accountable management and technical escalation point across Software Engineering, CloudOps, IT and Security, QA and Compliance, and external partners, working with senior engineers on design-authority decisions. Provide concise, conclusions-first reporting to the CTO and Executive Team on service health, delivery, control effectiveness, risks, exceptions and improvement progress. Contribute to Bromcom's software delivery transformation programme and align the DevOps operating model and controls with AIDP and wider software-engineering standards. Person Specification Essential Proven line-management experience leading a DevOps, CloudOps or platform team, with accountability for recruitment, objectives, appraisals, development and performance management. Current hands-on experience in DevOps, cloud or platform engineering, with the ability to contribute directly to architecture, Azure platform work, pipelines, Bicep/ARM Infrastructure-as-Code, automation, troubleshooting, security and resilience. Candidates should expect approximately 70% of the role to involve hands-on engineering delivery. Evidence of implementing and maintaining operational controls, processes and procedures in a DevOps or CloudOps environment, including ownership of improvement actions, exceptions, corrective actions and audit evidence. Practical command of end-to-end change and release governance, including risk classification, peer or senior review, testing, approvals, segregation of duties, rollback, emergency change, post-change verification and closure. Deep Azure platform expertise across Entra ID, App Services, Key Vault, App Gateway, VNets, Azure SQL or MySQL, WAF and DNS. Strong CI/CD and Infrastructure-as-Code knowledge across Azure DevOps pipelines and Bicep/ARM for Windows and Linux workloads, with the ability to govern standards and technical gates. A track record of operating production, multi-tenant SaaS at scale, including SLA/SLO ownership, major-incident command, root-cause analysis, disaster recovery and service improvement. Willingness and ability to participate personally in the out-of-hours on-call rota, including scheduled evening, weekend and bank-holiday cover where required. Experience working with security, compliance and audit teams in a regulated or data-sensitive environment, with the ability to turn policies into workable controls and demonstrate that they operate effectively. Demonstrable practical use of Claude, GitHub Copilot or Codex as engineering delivery tools, with sound governance, secure use and accountable human review. Clear senior-level communication and reporting, with the discipline to assign owners, manage risks and dependencies, challenge weak evidence and pursue actions through to verified closure. Desirable Experience leading an operational-control improvement or remediation programme in an ISO 27001 or similarly controlled environment. Containerisation and orchestration experience across AKS or Kubernetes and Docker for multi-tenant workloads. Knowledge of ITIL or service-management controls and practical use of service desk or work-management platforms such as SysAid. Experience in education, public sector, health, finance or another data-sensitive sector, including familiarity with UK GDPR and customer-specific change controls. Relevant certification, such as Azure Solutions Architect Expert or DevOps Engineer Expert. TPBN1_UKTJ

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ASOS is seeking a hands-on Business Continuity & Insurance Manager to strengthen how we prepare for, respond to and recover from disruption.

Tokio Marine Kiln in London seeks a permanent Business Continuity & Testing Coordinator to join the Facilities Management & Workplace Services team. Reporting to the TPRM & Operational Resilience Manager, you will work with business units, technology, procurement and risk to maintain testing schedul

Marex Group plc in London is seeking a Business Resilience Analyst to help maintain and enhance the organisation's resilience programs, ensuring continuity and regulatory alignment across global operations.

Reporting to the TPRM & Operational Resilience Manager, you will support the ongoing development and coordination of TMK's Business Continuity Management Framework, helping to ensure the business is prepared to respond effectively to disruptions and maintain critical operations. Ongoing maintenance

Lead the day-to-day delivery of the Council’s business continuity programme, supporting services to develop, review, and test continuity plans that meet statutory and organisational requirements. Experience in emergency planning, business continuity, or a related discipline would be beneficial, bu

Lead the day-to-day delivery of the Council's business continuity programme, supporting services to develop, review, and test continuity plans that meet statutory and organisational requirements. We are looking for an enthusiastic and proactive Emergency Planning and Business Continuity Officer to j

This is a hands‑on role working alongside business stakeholders to complete Business Impact Analyses (BIAs), develop and maintain continuity documentation, and support the adoption of consistent BCM processes. Practical experience supporting or completing Business Impact Analyses and/or business c

Sompo has a unique opportunity for a Business Continuity Analyst in our Business Continuity team. Sompo has a unique opportunity for a Business Continuity Analyst in our Business Continuity team. Assist in the development, execution and maintenance of business continuity documents including business

The Insolvency Service, in partnership with Inspire People, is seeking a Head of Digital Resilience and Business Continuity (BCDR) with expertise in Azure Site Recovery (ASR), cloud disaster recovery, business continuity, cyber resilience and governance. Protect the resilience of critical public ser

We are seeking an experienced and strategically minded Head of Business Continuity & Resili.

The Insolvency Service, in partnership with Inspire People, is seeking a Head of Digital Resilience and Business Continuity (BCDR) with expertise in Azure Site Recovery (ASR), cloud disaster recovery, business continuity, cyber resilience and governance. As a Head of Digital Resilience and Business

Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background.The school currently has 12 primary classes and a nursery class.The school has a long-established and fully supportive and active Parent Staff Council as we

Support Worker - Waltham Forest, London.We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in ev

Support Worker Job in Livingston, West Lothian (EH54).Full time and part time available.Newcross Healthcare is recruiting experienced Support Workers in Livingston to work in residential homes, supported living services and community care settings.If you have at least six months of paid UK care expe

Specialist Support Worker - Tower Hamlets, London.We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets.No experience or personal care required, just the right values.Fixed Term Contract for 1 year.Annual leave increasi

Role Description Join Our Team as a Casual Support Worker Location :Didcot and Abingdon, Oxfordshire Salary: £13.Contract: Zero Hours, Bank Driving Requirement: A valid full UK manual driving license is essential Right to Work: Applicants must already be authorised to work in the United Kingdom; Se

Support Worker - Redbridge, London.We're looking for a compassionate and resilient Support Worker to join our Mental Health service located in Redbridge.Want to feel in control of your career? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we o

Senior Residential Support Worker ?? Location: Derbyshire ?? £30k + Sleep-In Payments £7.Full-Time | Shift Based Including Days, Nights, Weekends & Bank Holidays Are you passionate about making a real difference in the lives of children and young people? We are looking for an experienced and d

Support Worker - Ealing, London.We're looking for a kind, compassionate and resilient Support Worker to join our Young People Social Care Service in Ealing.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That'

Offshore Holiday Destination | Free Travel & Accommodation | Outside IR35 | Overtime Pay Secure Unit Support Worker | Channel Islands Are you looking for a change of scene, but what to continue to make a difference to the lives of vulnerable children and families? We are currently recruiting for

Location: Dorset Job Types: Full-time | Part-time | Temporary (Ongoing) MedGen Healthcare is seeking compassionate, resilient, and dedicated Support Workers to provide high-quality care and support to children and young people with complex mental health needs.This role involves supporting children a

SEN School Support Worker Location: Gloucestershire Salary: £93 - £110 per day Hours: Monday to Friday, 8:30am - 3:30pm Contract: Term Time Only Start Date: ASAP About the Role: At Accademic we are recruiting for a passionate SEN support worker on behalf of a school setting in Gloucester.We a

Location: Wiltshire Job Types: Full-time | Part-time | Temporary (Ongoing) MedGen Healthcare is seeking compassionate, resilient, and dedicated Support Workers to provide high-quality care and support to children and young people with complex mental health needs.This role involves supporting childre

We are seeking warm, reliable, and motivated individuals to join our friendly team as Support Workers at our supported living services in Scunthorpe.In this role, you will use your ability to recognise nonverbal forms of communication and inspire residents to participate in a variety of engaging act

Sleep in Shifts at £50 per night with average of 9 per month & approx.Location – Rhondda Cynon Taff Full time and part time opportunities available We have an opportunity for Senior Residential Support Workers to join our dynamic team within our children's home in Tonyrefail & Rhigos areas , supp

Facilitate the implementation, support, and hands-on configuration of Vertex O Series integration with SAP S/4 HANA, including tax procedures, condition tables, tax codes, jurisdiction codes, and reporting structures Design and support tax integration across end-to-end business cycles including Orde

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.

Job Title: Behaviour Support Worker - Lunchtime Location: Plumstead, South East London Salary: Scale 3 £7,140 per annum (Actual gross salary) Job Type: Part Time, Permanent Hours : 10 hours per week: 12:15pm - 2:15pm, term time only (38 weeks per year) Closing Date: Monday 19th October at midda

Role Description Female Support Worker – Make Everyday Matter Location: Redhill, Surrey Salary: £13.Contract: Permanent Driving Licence: Full UK manual licence essential Visa Sponsorships: Not available Looking for a Role That Really Means Something? Do you want a job where your patience, consist

Job Description Support Worker Salary: £12.Working Hours: Up to 30 hours per week, including weekends Service: Affinity Supporting People East – Huncoat, Lancashire.About National Care Group National Care Group is one of the UK's leading providers of adult social care, supporting people with lear

We are looking for passionate Childrens Support Workers who are available to work on a flexible basis.As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.You recognise that the role is to help

Job Title: Behaviour Support Worker Location: Plumstead, South East London Salary: Scale 3 £25,659 per annum (Actual gross salary) Job Type: Full Time, Permanent Hours : 35 hours per week, term time only plus 1 week (39 weeks per year) Closing Date: Monday 19th October at midday Plumstead Manor

Supporting the child's engagement with education/training/employment Promoting good relationships with neighbours and the wider community Facilitating engagement with broader support services and health appointments (where these are specified within the child's care plan) Facilitating access to the

Sleep in Shifts at £50 per night with average of 9 per month & approx.Location – Rhondda Cynon Taff Full time and part time opportunities available We have opportunities for Residential Support Workers to join our dynamic teams within our semi-rural children's homes in the Tonyrefail & Rhigos are