Call centre customer service jobs in London - Page 10Create job alerts

Full time - 40+ hours per week £14-15 p/h We are looking for experienced bartenders to join the team of this new opening in Kensington/Notting Hill Have proven ability to work in a fast-paced setting. Exceptional organisational, communication, and customer service skills Great knowledge of cask ales/kegs as well as wine and spirits etc. Provide friendly and professional service. Work as a team member supporting all colleagues to ensure team efficiency and professionalism.

As a Receptionist, you will play a crucial role in ensuring the smooth operation of the front office. You will be responsible for providing excellent customer service, handling administrative tasks, and contributing to a positive and welcoming environment for our guests. Key Responsibilities: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere. Handle guest inquiries and requests promptly and efficiently. Check guests in and out, ensuring accurate and timely processing. Manage reservations, cancellations, and modifications. Answer and direct phone calls, providing clear and helpful information. Coordinate with other departments (e.g., housekeeping, maintenance) to address guest requests. Assist with general administrative tasks, such as data entry, filing, and report generation. Ensure the cleanliness and organization of the reception area. Qualifications: Previous experience in a hotel reception role is a must. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficient in using computer systems, including property management software. Ability to work effectively under pressure and maintain a positive attitude. A passion for providing exceptional customer service.

Full time - 40+ hours per week £14-15 p/h We are looking for experienced waiters to join the team of this new opening in Kensington/Notting Hill Have proven ability to work in a fast-paced setting. Exceptional organisational, communication, and customer service skills Provide friendly and professional service. Work as a team member supporting all colleagues to ensure team efficiency and professionalism.

Join our exceptional team at Bodean's Tower Hill and embark on an exciting career as a passionate waiter. We seek enthusiastic individuals eager to grow professionally while delivering outstanding customer service. At Bodean's, we strive to create a vibrant and enjoyable work atmosphere. We provide extensive training, staff meals, exclusive discounts, and abundant personal and career development opportunities. Don't miss this incredible opportunity to take the first step towards joining our team. Apply now and kick-start your journey with us!

For a Pasta and Pizza Bar, We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

- Job Title: Experienced Hair Stylist (5 years of experience minimum) - Location: Southgate, North London (free parking is available) - Job Type: Full-time or Part-time (freelance) - Salary: Competitive salary (negotiable based on experience) About Us: We are a well-established, vibrant salon located in North London. We are known for our exceptional service and loyal client base. Our salon offers a wide range of hair services, including cutting, colouring, styling and treatments to a diverse clientele. As we continue to grow, we are looking for an experienced and creative Experienced Hair Stylist to join our growing and dynamic team. Job Description: You will be responsible for providing high-quality hair-care services for our clients and have the opportunity to showcase your expertise in providing exceptional styling services. You will have a strong passion for this industry and showcase this through your work. About you: Minimum of 5 years of experience working as a stylist. NVQ level 2 in hairdressing, other private qualifications will also be considered. Must have excellent communication and customer service skills e.g. friendly, good with people. Be ready to showcase a portfolio of your previous work, demonstrating your creativity, technical skills, and versatility in different styles and services. 1-2 years experience in beauty is a bonus but not necessary. Key Responsibilities: - Proficiency in a wide range of hairdressing techniques, including cutting, colouring, blow-dries and advanced styling. - Able to perform consultations with clients and deliver tailored results. - Handle client inquiries, manage client appointments and payment related requests. - Ability to work well under pressure and manage a busy schedule in a fast-paced environment. - Ensure a clean, organised, and welcoming salon environment. - What We Offer: - Competitive salary and flexible working arrangements. - Opportunity to contribute to a rapidly expanding business. - A friendly, creative, and supportive team. - A loyal and growing client base.

We have a part-time 30-35 hour per week position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHAT WE OFFER: - Training and development within a positive dedicated team. - Work / life balance - Growing Independent business with potential for career progression - Quality product and company values - Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: - Is a good communicator, polite and enjoys customer service - Has a love of food and an understanding of quality. - Fast on their feet and energetic. - Is skilled and quick at food preparation - Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. - An great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 9am and the latest shifts end by 11:30pm. THE ROLE: - You will be handling very busy, quick paced services in a small space. - Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. - We are a small team and you will be trained to work in all areas - kitchen, front of house, food preparation and service. - Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £12 per hour. This rate increases quickly with training to a maximum of £13.5

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours Responsibilities: - Greeting customers with a warm and friendly demeanour as they enter the store - Assisting customers in selecting desserts and providing recommendations as needed - Processing customer orders accurately and efficiently using the point-of-sale system - Handling cash and card transactions, and ensuring the correct change is given - Packaging desserts neatly and securely for customers to take away - Maintaining cleanliness and organization of the counter area Requirements: - Previous experience in a customer service or sales role is preferred but not required - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work effectively in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £13.00-£14.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

Experienced BarBack Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: - Stocking: Ensure that the bar is fully stocked with essential supplies such as liquor, beer, wine, mixers, glassware, garnishes, and ice. - Cleaning: Maintain cleanliness behind the bar, including wiping down surfaces, removing trash, cleaning glassware, and ensuring proper sanitation. - Replenishing Supplies: Monitor stock levels during shifts and replenish items as needed, such as ice, napkins, straws, and garnishes. - Assisting Bartenders: Help bartenders prepare for service by cutting garnishes, refilling ice bins, and ensuring quick access to ingredients and tools. - Customer Interaction: Although the Bar Back typically works behind the scenes, they may occasionally engage with customers by answering questions or clearing empty glasses from tables. - Glassware & Dish Management: Ensure dirty glassware is promptly cleaned and returned to the bar. Maintain a steady flow of clean glassware for bartenders. - Restocking Inventory: Assist with restocking inventory after shifts or at the start of the day, ensuring items are stored correctly and organized for efficient service. - Maintaining Kegs: Change beer kegs as needed and ensure that draft systems are working properly. - Safety & Compliance: Follow all safety guidelines, including responsible alcohol service, food safety, and handling of cleaning chemicals. - Other Duties: Perform additional tasks as required by the bartenders or bar manager to ensure smooth bar operation. Requirements: - Experience: Must have previous barback experience, preferably in a high-volume or upscale bar. - Proactive: Ability to anticipate needs and take initiative to improve service and efficiency. - Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure. - Customer-Focused: A passion for delivering exceptional customer service with a positive attitude. - Team Player: Excellent communication skills and a cooperative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips and service. - Opportunities for professional development and career progression. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 13.5-14/hour Vacancies: 2 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements: - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

Experienced Bartender Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: - Prepare and serve a wide range of beverages, including cocktails, spirits, wines, and beers, to the highest standards. - Engage with customers, providing friendly and attentive service to ensure a memorable experience. - Maintain a clean and organised bar area, ensuring all health and safety regulations are adhered to. - Work efficiently under pressure, especially during peak hours, while maintaining a proactive approach to service. - Collaborate with the team to create a positive and energetic environment, supporting colleagues as needed. - Manage stock levels, including ordering supplies and monitoring inventory. Requirements: - Experience: Must have previous bartending experience, preferably in a high-volume or upscale bar. - Proactive: Ability to anticipate needs and take initiative to improve service and efficiency. - Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure. - Customer-Focused: A passion for delivering exceptional customer service with a positive attitude. - Team Player: Excellent communication skills and a cooperative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips and service. - Opportunities for professional development and career progression. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job description Job Title: Waiter/Waitress Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking experienced and passionate individuals to join our team as Waiters/Waitresses at our London branch. The ideal candidates will have a strong dedication to customer service, excellent communication skills, and the ability to thrive in a fast-paced environment. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting and seating customers in a friendly and timely manner - Taking and serving customer orders accurately and efficiently - Providing recommendations and answering any customer inquiries - Ensuring customer satisfaction by addressing any concerns or issues promptly - Collaborating with kitchen staff to ensure timely delivery of orders - Maintaining cleanliness and organization of the dining area Requirements: - Previous experience in a similar role is preferred - Excellent communication and interpersonal skills - Ability to work effectively in a team environment - Strong attention to detail and multitasking abilities - Flexibility to work evenings, weekends, and holidays as needed - Turkish knowledge is considered an advantage Benefits: - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs - Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Expected hours: 45 per week Benefits: Discounted or free food Employee discount Tips Performance Bonus Hospitality: 1 year (preferred) Work Location: In person

We are looking for a talented Pastry Chef de Partie to join our team here at Zuma. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Zuma Chefs are confident working at a fast pace whilst maintaining zuma’s high standards. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements - Previous experience in a similar high-end restaurant as a Pastry Chef de Partie - Ability to multitask - Excellent communication skills - Great team player - A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service award to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan - Family meals on shift - Staff Discount across zuma, ROKA, oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.

We are looking for a talented Demi Chef de Partie to join our team here at ROKA. Our Demi Chefs De Partie are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements Previous experience in a similar high-end restaurant as a Demi chef  Ability to multitask Excellent communication skills Great team player Previous experience in Asian cuisine (preferred but not required) A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service award to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, ROKA, oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.

We are looking for an enthusiastic Receptionist to join our team here at ROKA Charlotte Street. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements - A passion for delivering an exceptional guest experience, hunger to learn and - Previous experience in a similar high-end restaurant and work with Seven Rooms & Open Tables - Ability to multitask - Excellent communication skills - Great team player To be successful with us, bring the energy and the right attitude…. the rest we can teach. The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meals on shift - Staff Discount across Zuma, ROKA, oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today.

We are looking for a talented waiter/waitress to join our team here at INKO NITO. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining INKO NITO’s high standards. Life at INKO NITO INKO NITO is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. all the rest we can teach. The requirements • A passion for delivering an exceptional guest experience and a hunger to learn  • Previous experience working in a restaurant  • Ability to multitask  • Strong communication skills  • Great team player  • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best  • Life works – make great savings on things like shopping, restaurants, travel and health services • Long service award to show that we love having you around!  • Exciting In-house incentives  • Season ticket loan  • Opportunity to travel the world with our five incredible worldwide brands  • Family meals on shift   • Staff Discount across ZUMA, ROKA, Oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today.

We are looking for a talented Pastry Chef de Partie to join our team here at ROKA. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA'S high standards. Life at ROKA ROKA is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements • Previous experience in a similar high-end restaurant as a Pastry Chef de Partie • Ability to multitask • Excellent communication skills • Great team player • A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Opportunity to travel the world with our five incredible worldwide brands • Long service award to show that we love having you around! • Exciting In-house incentives • Travel season ticket loan • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.

We are a dynamic and creative salon located in the heart of Parsons Green,50m away from the train station , known for delivering high-quality, personalized services to our clients. Our team is passionate about the latest trends, exceptional customer service, and creating a warm and welcoming environment. We are seeking an experienced and talented Senior Stylist to join our growing team. The ideal candidate will be creative, professional, and have a keen eye for current styles and trends. You will lead consultations, deliver top-notch hair services, and help with everyday tasks. - Provide exceptional hair styling, cutting, and coloring services to clients - Lead client consultations to understand their needs and recommend suitable styles - Keep up-to-date with the latest trends and techniques in hairdressing - Ensure high levels of customer satisfaction and maintain lasting client relationships - Contribute to a positive and collaborative salon environment Requirements: - Minimum of 5 years of experience as a hairstylist - Proven expertise in cutting, coloring, and styling - Excellent communication and customer service skills - Passionate about the latest trends and industry techniques - Ability to work well in a team environment What We Offer: - Competitive salary with commission opportunities or work self employed with percentage . - Ongoing training and development opportunities - A creative, friendly, and supportive working If that is you, please us for this fantastic opportunity.

We are looking for a talented Senior Pastry Chef de Parties to join our team here at ROKA. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA'S high standards. Life at ROKA ROKA is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements • Previous experience in a similar high-end restaurant as a Pastry Chef de Partie • Ability to multitask • Excellent communication skills • Great team player • A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Opportunity to travel the world with our five incredible worldwide brands • Long service award to show that we love having you around! • Exciting In-house incentives • Travel season ticket loan • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.

We’re looking for an enthusiastic team member, who is passionate about coffee & cake while delivering great customer service. Experience needed ! Some of our GREAT perks whilst being part of the team……. 70% staff discount Free drinks on shift Early Morning shifts (6:30-11:30) and (17:30-20:30)

Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person

Looking for a waitress who is enthusiastic about customer service and also someone who enjoys kitchen work. Two different positions

The Role As the Site Officer, you'll be the face of Stef & Philips to our vulnerable tenants. From their initial check-in to our properties, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. ** Main Duties & Responsibilities** - Provide a professional and friendly reception service, greeting and signing in and out all visitors to the building. - Conduct hourly patrols around the building to ensure there are no issues that need addressing. - Deal with residents queries and requests confidently, with a positive “can do” attitude and log requests or queries so that all staff are aware of issues. - Answer telephone calls in a polite and friendly manner and log all queries. - To ensure that any repairs or maintenance issues are logged and report to your manager to maintain the safety and security of the building. - Familiarise yourself with fire exit doors and assembly point. - Check the Fire panel for faults and report to your manager. - Maintain building security by following safety procedures. - Ensure Tenants are informed of their tenancy obligations. - Supporting tenants to manage and sustain their tenancies and signposting where extra support is needed. - Ensure all complaints are recorded, reported and addressed accordingly. - Ensuring periodic inspections are completed and recorded on forms and sent weekly to Allocation Team. - Support other departments with Health and Safety inspections. - Conduct check-in and check-out inspections. - Reporting any anti-social behavior, investigating causes and liaising with 3rd party agents if needed. - Assessing tenants’ suitability for properties while liaising with the allocations team. - Liaising with maintenance team in inspecting external contractor works. - Maintain a safe working environment. - Report all incidents or potential hazards. - When lone working adhere to the Service Level Guideline at all times, ensuring any concerns are raised as appropriate. - Ensure relevant policies and standards are followed at all times and maintained. - Attendance at staff briefings. - Maintain a professional attitude of service acting as a role model for all staff. - Act in a non-discriminatory, non-judgmental manner. - Respect people’s right to privacy and always maintain confidentiality. - On occasion you will be required to complete ad hoc responsibilities as authorised by your Line Manager and Leadership team. ** Skills & Knowledge** - Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries. - Ability to prioritise workload and work effectively in a high-pressured environment. - Close attention to detail. - A proficiency in the use of MS Office including Outlook and Word. - Strong administrative skills. - Previous experience in a similar position. - Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels. - Working on own initiative without close supervision and as part of a team. - Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes. Ideal but not Essential - Experience of using Salesforce or other CRM System. - Knowledge & experience working in customer Service or complaints resolution within temporary & emergency accommodation. - Knowledge of temporary accommodation government legislation. - Experience working with or for a local authority, housing association or housing provider.