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Aarav Properties Ltd
Office Administrator
2 months ago
£10.5–£12 hourly
Full-time
Ealing Broadway, Ealing
Job Description: Aarav Properties Ltd [Aarav] is a leading West London-based fast-growing real estate letting company. We manage many 250+ clients using numerous HMO properties across West London (Ealing, Southall, Greenford, Hayes & Hounslow). The job requires a person with multitasking skills, organisation skills, & good verbal & written English skills to work in our office based to take calls, answer queries & do property acquisition & Bookkeeping. The applicant must have good interpersonal & organisational skills, be confident to handle clients of different nature and be able to demonstrate good telephone conversation flow & mannerisms even in stressful scenarios. This role would require for an applicant to take customer calls on a daily basis to log them and assign them to a relevant staff with a resolution date. Every raised case (or query) needs to be scheduled and set to be resolved within one hour (if emergency) or 4 hrs, 8hrs or 24hrs or 48hrs or a few days or a week subject to priority. Any additional Asian language skills like Hindi, Urdu, Arabic would be an added advantage but not essential. The applicant must have basic computer skills like MS Word, Excel & other skills like Bookkeeping, VAT, Google search & email would be useful. If the applicant satisfies the above criteria, is available & interested to take up the job then please apply with a CV & UK working visa status
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