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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £12.70 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 completing 8 hour shifts. This is subject to change at anytime and you will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £12.26 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.23 Sunday Evening Premium £2.46 Overtime rate Monday to Saturday (Day Shift) £15.33 Overtime rate Monday to Saturday (Evening Shift) £16.73 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

• £40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates), • Uncapped bonus scheme, including Overtime & Call-out rates, • Mobile role – Van, Tools & PPE provided Key duties include: • Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover – roadside & in depot, • Provide an exceptional customer service experience Benefits Include: • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • REACT Licence to work safely at the roadside, • Possess a full, current driving licence, • RTRT and/or LCTT licences or equivalent, • Minimum 1 year experience as a Commercial Tyre Technician or similar

Your new company Join a cutting-edge manufacturing business at the forefront of high-performance engineering. With a strong focus on innovation, sustainability, and continuous improvement, this company is rapidly expanding and investing in its people, processes, and technology. Your new role As a Maintenance Technician, working across a continental shift pattern, you'll be essential to keeping production running smoothly. You'll carry out planned maintenance, respond to breakdowns, and support equipment upgrades. Working across mechanical, electrical, pneumatic, and hydraulic systems, you'll help improve efficiency and reliability across the site.Key duties include: • Planned maintenance and reactive repairs, • Equipment installation and modifications, • Fault-finding and problem resolution, • Record-keeping and inventory management, • 4 days on, 4 off (6am-6pm), • NVQ, ONC, or City & Guilds qualification with a completed apprenticeship, • Minimum 1 year post-apprenticeship experience in a maintenance role, • Strong technical knowledge of mechanical, electrical, pneumatic, and hydraulic systems, • Effective communication and time management, • £50,000 salary (including shift allowance), • 21 days holiday + bank holidays, • Extra day off for your birthday, • Company uniform, • Confidential employee support service Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company Join a forward-thinking, high-performance manufacturing business that's driving innovation in advanced engineering. With a strong commitment to sustainability, continuous improvement, and investing in its people, this company offers a dynamic environment where leadership and technical expertise are truly valued. Your new role As a Multi-Skilled Maintenance Engineer, you'll be responsible for maintaining and improving a wide range of production equipment. You'll work across mechanical, electrical, pneumatic, and hydraulic systems-responding to breakdowns, performing planned maintenance, and supporting upgrades and installations.Key responsibilities include: • Conducting planned and reactive maintenance across various systems, • Diagnosing faults and implementing effective solutions, • Supporting equipment installations, relocations, and modifications, • Maintaining accurate records and inventory, • Ensuring compliance with safety standards and promoting 5S principles, • 4 days on, 4 off (6am-6pm), • 4 nights on, 4 off (6pm-6am) What you'll need to succeed • NVQ, ONC, or City & Guilds qualification with a completed apprenticeship, • Minimum 1 year post-apprenticeship experience in a maintenance role, • Strong technical knowledge of mechanical, electrical, pneumatic, and hydraulic systems, • Effective communication and time management, • Up to £55,000 salary (including shift allowance), • 21 days holiday + bank holidays, • Extra day off for your birthday, • Company uniform, • Confidential employee support service, • Internal promotion opportunities Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role offers on- target earnings (OTE) of up to £60,000. At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic fire & security, our 200-strong team across the UK delivers exceptional service to top blue-chip companies while driving £24 million annual revenue. We're value-driven, people-first, and Gold Investors in People accredited- on our journey to Platinum. We're Looking for a skilled Service Engineer responsible for inspecting, maintaining, and installing a wide range of security systems, including intruder alarms, fire alarms, CCTV, and access control systems. This is an exciting opportunity to work in a fast-paced, dynamic environment with the chance to make a real impact on system reliability and customer satisfaction. We are also looking for Service Engineers in Scotland and Newcastle. What you'll do: • Inspect, maintain, and install intruder alarms, fire alarms, CCTV, and access control systems to ensure optimal performance and security., • Manage your own workload efficiently, prioritising tasks to meet service and installation deadlines., • Diagnose faults, repair issues, and replace components as necessary to ensure systems operate reliably and efficiently., • Provide exceptional customer service, offering expert advice and support while maintaining a professional, approachable demeanour., • Actively participate in the standby and call-out rota, responding quickly and effectively to urgent service requests. What we're looking for: • At least 5 years of experience in the security or electrical industry, with a strong focus on the installation, maintenance, and servicing of access control, CCTV, and fire alarm systems., • Proven experience in a service environment, particularly in security systems., • Relevant qualification or equivalent experience in the electrical or security industry., • Experience with IDS – Galaxy, IP CCTV, and other security technologies is highly preferred., • Excellent problem-solving skills and the ability to work independently., • Exceptional communication and interpersonal skills., • Full, current driving license. Why Pointer? • Competitive salary with an annual review, • Career Progression, mentoring, and training, • Pension & employee referral scheme, • Flexible working & generous holidays, • Life assurance, private GP access, flu jab, • Employee discounts & company car (eligible roles) Join a team where your expertise, drive, and passion for growth are valued. At Pointer, you'll not just deliver results- You'll make a real impact. Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.

adi Automation Electrical Design Engineer Location – Birmingham About the Role As a Design Engineer, you will be responsible for delivering detailed electrical designs, including calculations, specifications, and comprehensive drawings, using EPlan and AutoCAD software. Specifically, your key responsibilities will include: • Liaise with clients and interpret their requirements to provide engineering solutions and costed, documented proposals; produce design specifications as required., • Provide electrical engineering support by critically reviewing design submissions to ensure technical standards are met., • Ensure projects are fit for purpose and adhere to budget and schedule constraints., • Ensure all relevant safety objectives and legal requirements are observed, particularly for Control & LV Electrical Switchgear Panels and Cabling Installations., • Manage electrical engineering designs and provide supporting technical and commissioning services. About you We would like to hear from you if you have: • Proven experience in electrical design for automation and control systems., • Proficiency in EPLAN, AutoCAD Electrical, or similar electrical CAD software., • Strong knowledge of PLCs (e.g., Siemens, Allen-Bradley), HMIs, SCADA, and motor control systems., • Excellent problem-solving skills and attention to detail. The Benefits • The adi Pit Stop – savings and discounts portal with Reward Gateway, • Healthcare cash plan, • 24/7 GP helpline including private electronic prescription service, • Enhanced Employee assistance programme, • Cycle to work scheme, • Employee referral bonus of £500 for every successful new employee, • Generous holiday allowance, • Celebration days, • Company-wide Christmas party for employees and partners, • Annual employee awards, • Long service awards, • Free workwear The company Find out more about adi – ___ Find out more about adi – Other organisations may call this role an Electrical Engineer, Electrical Systems Engineer, Electrical Project Engineer, Electrical Development Engineer or Electrical Engineering Designer. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as an EPLAN Design Engineer, please apply via the button shown.

Join our friendly and expanding Podiatry team in Jersey, where your skills will make a real difference to patients’ independence, mobility and quality of life. With a varied caseload spanning diabetes, MSK, biomechanics and general podiatric care, no two days are the same. Applications are welcome from experienced podiatrists and those newly qualified with 6–12 months’ clinical experience. To find out more about our Podiatry team and to hear from those who have moved to Jersey to be a Podiatrist: ___ To find out more about our Podiatry team and to hear from those who have moved to Jersey to be a Podiatrist: Relocating? We offer a comprehensive support package including relocation expenses, a £5,000 payment and practical help to settle into island life. Click here to find out more about relocating to Jersey: ___ Relocating? We offer a comprehensive support package including relocation expenses, a £5,000 payment and practical help to settle into island life. Click here to find out more about relocating to Jersey: For an information Discussion contact Viviene Gray or call 07797 939266 Person specification: Essential: • Degree level - BSC Podiatry., • Required to be registered through Health and Care Professions Council (HCPC) and a member of Royal College of Podiatry., • Ability to undertake specialist diagnostic assessments including Gait analysis, for suitability for nail surgery and undertaking lower limb risk classification ., • Good interpersonal skills to work well as part of the team., • Ability to communicate effectively with a broad spectrum of the general public and health care professionals. Main duties of the job: • To provide podiatric care that is evidence based and follows patient-centred principles. This will include assessing, planning, implementing and evaluating the outcome of interventions, documenting all stages of the process. • Interventions may be carried out in hospital, community settings or during home visits., • To participate effectively as a full member of the multidisciplinary team., • To assess, diagnose and manage patients referred to the Podiatry Service the majority of whom will be considered ‘’ at risk’’., • To keep up-to-date paper and electronic clinical records which are stored securely in accordance with HCS policies, • To maintain a professional portfolio for continuing professional development in accordance with Health Professions Council Standards of Practice that records learning outcomes through work activities and participation in internal and external development opportunities • To plan, evaluate and audit practice, clinical pathways and protocols in conjunction with senior staff and as required by the service and Royal College of Podiatry., • Work across multiple locations as required by the service, including, Jersey General Hospital, Diabetic Foot Clinic based at Enid Quenault Health & Wellbeing Centre. Treat as necessary Inpatients on General & Acute wards, Elderly & Rehabilitation wards, Mental Health facilities over several sites. Provide a domiciliary service, as required., • To comply with HCS policies for infection control such as hand hygiene, decontamination Policy, uniform and workwear code and standard precautions Policy to reduce the spread of healthcare associated infections (HCAIs). • To employ coping strategies in the workplace and make use of the available support structures, policies and procedures whilst maintaining professional integrity., • To comply with policies for infection control and hand hygiene such as hand hygiene, decontamination policy, uniform and workwear code and standard precautions policy to reduce the spread of healthcare-associated infections (HCAIs)., • Employees with clinical responsibilities must incorporate into their clinical activities up-to-date evidence that supports safe infection control practices and procedures., • To support the organisation in ensuring service users are protected from abuse, or the risk of abuse and their human rights are respected and upheld., • To contribute to the induction, training and education of podiatry students, staff, volunteers, and visitors as required., • To participate in and contribute to the planning and provision of podiatry in-service training as appropriate, • To actively participate in a Personal Development review (appraisal) and the development and implementation of a personal development plan., • To take responsibility for their own professional development ensuring professional standards are maintained and statutory and mandatory training is in date. About us Health care professionals in Jersey enjoy more autonomy and the opportunity to shape the public health service in a small island on a development journey. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name: Health and Community Services Address Jersey General Hospital St. Helier Jersey Channel Islands JE1 3QS Employer's website:

Commercial Gas Engineer Job description MJ Quinn is a contractor for the provision of Mechanical, Electrical and Telecommunications services. We currently have an exciting new opportunity for Commercial Gas Engineer’s to work within our Mechanical, Electrical & Building Maintenance Division on a permanent basis based in the North- West area travelling to required sites. Who is MJ Quinn MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. Responsibilities • Reporting to the contracts Manager and Project Manager within the MEB Maintenance Division. Works would be predominantly maintenance driven with Planned Preventative Maintenance and Re-Active calls and contracts that we deliver in the North-West within numerous establishments for the National Health Service and the Reserve Forces Association amongst other established clients., • Gas and Plumbing Installation works, however the focus is on Re-active and Planned Maintenance., • Testing & Inspection of Mechanical Services within the client buildings, general day to day repairs of Heating, Hot water, and Ventilation systems. Key Skills/ Requirements • Technical knowledge and competence, • A logical and practical mind, • Good oral and written communication skills, • The ability to build lasting relationships with clients and colleagues., • Negotiation, presentation, and report writing skills., • The ability to analyse problems to identify solutions., • Commercial awareness and the ability to ensure that you are adding maximum value to clients' businesses., • The ability to take on high levels of responsibility with enthusiasm and motivation., • Computer Literate, • Work to strict deadlines with no loss of accuracy., • The Candidate must be flexible and able to accommodate being on an out of hours call rota from time to time. A company vehicle and mobile phone will be provided along with the necessary work wear., • We are Looking for a Team player who is customer focused, quality orientated, methodical, flexible, energetic, and enthusiastic., • As a requirement an enhanced DBS will need to be completed, due to the client sites visited., • A driving licence is required (a driver check will be carried out). Qualifications/ Experience • Experience working on commercial sites., • Domestic Gas: CCN1 Core Domestic safety, • CENWAT Boilers, • CKR1 Gas Cookers, • HYR1 Wall Heaters and Gas Fires, • Commercial Gas: CDGA1, • Direct Fired Heating Appliances, • CIGA1 indirect Fired Gas Appliances, • CORT1 Gas Fired Radiant Tube and Plaque Heaters, • TPCP1 or 1A Testing and Purging, • Commercial Catering experience would be advantageous (not essential), • LPG Would be advantageous., • F Gas Would be advantageous Benefits • Company Van, • 33 days holiday, • Employee Bonus Scheme, • Healthcare Cashback Plan, • Employee Assistance Programme, • Cycle to Work Scheme, • Company Contribution Pension Scheme, • Parental Leave and Pay, • Employee Reward and Recognition, • Learning and Development Opportunities, • Gym & Retail Discounts., • Life Assurance Benefit Diversity Statement At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken French & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

My client is a market-leading PBSA provider, renowned for creating safe, inclusive, and vibrant student communities across the UK. They are now seeking a passionate Student Experience Manager to lead operations across their Liverpool cluster. This is a unique opportunity to shape the student journey, build thriving communities, and lead a high-performing team in delivering exceptional service and unforgettable experiences. If you're a people-first leader who thrives in a fast-paced, purpose-driven environment, this is your chance to make a real impact in the student living sector! Your Responsibilities: • Lead, inspire, and develop a team across multiple properties., • Be a culture champion in order to deliver a world-class student experience., • Ensure every student feels safe, supported, and at home through responsive service and community engagement., • Drive commercial performance, manage budgets, and support local sales initiatives including summer occupancy., • Collaborate with the site and central teams to deliver seamless operations., • Promote sustainability, inclusivity, and continuous improvement across all touchpoints. Your Profile: • A confident, people-centred leader with experience managing teams in PBSA, BTR, hospitality, or residential sectors., • Proven ability to drive performance, lead change, and foster inclusive environments., • Commercially astute with a track record of delivering operational and financial targets., • Skilled in handling feedback, resolving issues, and creating solutions that elevate the student experience., • Passionate about community building, diversity, and making a difference in students’ lives. Pease call me on 07478217743 or visit me on LinkedIn (Johan Keutcha) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have. We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.

Our client has international coverage and a long-established reputation in the built environment. They are a leading independent organisation in cost management and quantity surveying, project management and advisory services. They continue this successful legacy with dedication to the value, quality and sustainability of the built environment. Due to continued growth, they are currently recruiting a Chartered Building Surveyor to join their client-focused team on various projects. It is based in Liverpool with hybrid working. This is an exciting opportunity for a dedicated candidate to join and strengthen the team, providing all core surveying services on a number of interesting areas of property. Role Responsibilities • Client relationship management and reporting to Partners, • Professional and Project Management work, • Working across a mix of sectors in public and private sectors including local government, bluelight, education, commercial, retail, developers, defence etc., • Comply with established procurement/commercial/contractual strategies, • Take personal accountability for complying with Environmental, Health, Safety, Security and Quality Standards, • Management and preparation of key stage reports from feasibility through to completion and post-handover, • Ensuring business objectives of delivering value for money in all circumstances, • Preparation of various programmes, surveys and reports, • Managing multiple projects on 'LIVE' operational sites, • Assistance with the preparation of contract documents, • Management of multi-disciplinary project teams, • Administering building contracts, • Managing the design, H&S and commercial process, • Full ownership from project brief to final completion and occupation, • Undertaking asset management surveys and planned maintenance inspections Qualifications • Degree qualified in Building Surveying or similar technical discipline, • Strong technical delivery experience, • Ability to successfully manage complex projects in a proactive and diligent manner, • Excellent specification writing skills, • Good knowledge of JCT Contracts, • Track record in project management of projects from inception to completion, • Evidence of working with multiple stakeholders, • Client facing, ensuring a high standard of technical delivery, • Able to build long-term relationships, • Previously employed by a consultancy, • Recognised as a client-focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn, • Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results Benefits • Well-Rewarded - A competitive salary up to £50,000 depending on experience, • Car / allowance, • Generous holiday entitlement. As well as the opportunity to purchase up to five extra days., • Focus On Wellbeing - offer a number of health and wellness options, including gym membership and cycle to work schemes., • Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers., • Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes., • Additional Benefits - wide range of benefits including a season ticket loan and professional membership subscriptions., • Exceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions., • Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Call Centre Advisor.Salary: £23,000 (Full-Time, Permanent, 35 hours).Location: Liverpool City Centre (Office based).Shifts: Flexibility to work between the hours of 9am and 8pm.Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring

Position Overview Banquo Limited is seeking a dedicated and experienced Registered Manager (CQC) to join our team and oversee the delivery of high-quality domiciliary care services for children, young people, and adults across Liverpool and Manchester. The successful candidate will ensure the highest standards of care and compliance with Care Quality Commission (CQC) regulations, supporting our mission to be the provider of choice and make a difference in the lives of those we support. Main Responsibilities • Lead, manage, and inspire the domiciliary care team to deliver person-centred services to children, young people, and adults., • Ensure full compliance with CQC regulations and all relevant statutory and contractual requirements., • Oversee service provision across Liverpool and Manchester, including recruitment, training, and supervision of staff., • Develop and implement policies, procedures, and best practices to maintain and improve service quality., • Promote safeguarding and ensure that the wellbeing and safety of service users is central to all activities., • Establish and maintain positive relationships with service users, families, commissioners, and external agencies., • Monitor and evaluate care standards, identifying areas for continuous improvement., • Manage budgets, resources, and rotas efficiently and effectively., • Respond to any concerns, complaints, or incidents in a timely and professional manner., • Participate in on-call management as required. Essential Requirements • Registered Manager qualification (Level 5 Diploma in Leadership for Health and Social Care Services – Children and Young People’s/Adults’ Management or equivalent)., • Current registration with the Care Quality Commission (CQC) or eligibility to register., • Significant experience in a managerial role within domiciliary care, supporting children, young people, and adults., • In-depth knowledge of CQC regulations, safeguarding, and best practice in home care services., • Excellent leadership, communication, and organisational skills., • Ability to build rapport with service users, families, staff, and external stakeholders., • Strong problem-solving and decision-making abilities., • Full driving licence and willingness to travel across Liverpool and Manchester as required., • Right to work in the UK. Desirable Attributes • Previous registration with CQC., • Experience in multi-site service management., • Up-to-date training in child and adult safeguarding., • Experience supporting individuals with complex needs, including physical disabilities, mental health conditions, Learning Disabilities, and Autism. Benefits • Competitive salary and benefits package., • Ongoing professional development and career progression opportunities., • Supportive and inclusive working environment., • Contribution to the delivery of crucial care services within the community. Application Process To apply, please submit your CV and a covering letter outlining your suitability for the role. Successful candidates will be subject to enhanced DBS checks and reference checks in line with CQC requirements. Join Banquo Limited and play a vital role in shaping outstanding domiciliary care across Liverpool and Manchester.

Are you Scheduler with a background in the Highways or Utilities sector looking for a new challenge? Procter Street is partnering with a well-established Civil Engineering Company looking to expand their Team. This is a new role due to increased workload, and you would become a valuable member of a welcoming and energetic team. As a Scheduler, you will play an instrumental part in the coordination and planning of Highway Maintenance schemes, communicating effectively with Inspectors reporting the defects, and the Maintenance Team who delivery and complete the workload. Responsibilities: • Answer phone and emails enquiries from customers and Inspectors, • Efficiently schedule Supervisors to respond to Corrective and Preventative Maintenance calls, • Efficiently schedule accepted quoted works and revisits., • Liaise with/schedule works for subcontractors., • Obtain permits and supply Risk Assessment Method Statements (RAMS) where necessary., • Record costings agreed with customers clearly in service management system., • Analyse systems fault reports and book call-outs accordingly., • Communicate with Supervisors to ensure schedules are being followed and address any issues or delays. What are we looking for? Ideally working experience in either Highways or Utilities sectors. As well as: • Ability to work in a fast-paced environment and perform well under pressure., • Proficiency in using Microsoft Office Suite, including Outlook, Word, Excel., • Excellent organizational and time management abilities., • Effective communication skills, both verbal and written., • Attention to detail and strong administration skills., • Happy to be Office based

Our Client is the North West’s largest Mental Health and Learning Disability charity. With a strong track record over 30 years, they work locally in the community and through our Treatment and Recovery Centres to provide a wide range of innovative and bespoke care services. They have a vision to create a world where people control their lives. They pride themselves on helping the people they support to design, develop and ‘own’ the support they receive by planning this with them; they support people to make informed choices and increase their own independence; and they support people to maintain their own health, wellbeing and living environment. These principles are really important to them. As a ‘values based’ employer, the people that work for them genuinely care about the people they support, and they are seeking likeminded people to join their family. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people they support then they would love to hear from you. Our client also recognises the contribution and value that their staff make. They would not be able to provide the life changing support that they do without people like you! In return for your contribution they will support you throughout your career and they provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with them. Director of Quality Improvement Reports to: Chief Quality Officer Responsible for: Quality Improvement Manager, Investigations and Compliance Manager Job Purpose Our Client has an ambition to be a sector leader in quality, value and personal outcomes over the next 3 years. The Director of Quality Improvement will lead on the realisation of this ambition by developing the necessary strategies, policies, processes and procedures to deliver: • A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and wellbeing., • CQC ratings of Good or Outstanding in all services. The Director of Quality Improvement will drive the agenda across the entire organisation to develop the quality matters culture in every person, including the people they support. Thus, improving personal outcomes, user experience and organisational effectiveness. Dimensions • Overall responsibility for a corporate quality team consisting of 5 individuals but with 2 direct reports., • Overall responsibility for a corporate budget for quality team salaries and non-pay items. Principal Accountabilities Quality Assurance • Lead an integrated and cohesive approach to the design and implementation of quality assurance activities across the organisation to maintain and improve regulatory compliance and evidence-based practice., • Prepare the organisation for the introduction of CQC’s new single assessment framework to ensure the group maintains and improves current CQC ratings., • Lead and direct effective and appropriate audit and inspection activity across the group to provide ongoing and robust scrutiny of the provision of health and social care in all., • Lead and direct the effective and efficient operation of the Quality Team, developing strategies, resources and capability and oversight of corporate and operational activities to deliver the objectives of the group., • Work closely with the Directors of Operations to build a joined-up approach to assurance which identifies opportunities for improvement along the journey of support. This will include formal accreditation processes and systems to evidence the quality of their service design and delivery., • Ensure effective and efficient use of resources to deliver a well-motivated workforce and the, • Lead on the identification and introduction of a formal Quality Improvement methodology across the organisation and a framework for identifying, planning, implementing and evaluating specific improvement projects., • Provide strong and effective leadership in undertaking major reviews and investigations, ensuring a robust and independent approach to the inspection and scrutiny of the quality of care, to transparently identify good practice and areas for improvement., • Lead the establishment and fostering of strategic alliances with other bodies across the health and social care sector, focused on sharing good practice, skills and expertise and benchmarking the group with their peers., • ·Unlock the potential within this organisation to enable the people they support, our staff and other stakeholders to co-produce new ways of thinking and working for the organisation., • ·Develop and implement a co-production strategy so that the group’s services and support models work better for the people that use them., • Support the design and implementation of the organisation’s new digital care management system., • Support the Chief Quality Officer on the design and implementation of an annual quality and safety strategy., • Support the Chief Quality Officer and the wider Executive team in the development and delivery of the annual business plan., • Ensure the integrity and accuracy of quality and safety data provided to the organisation for the purpose of compliance and decision making., • ·Responsible for the day-to-day effective management of the Quality Team personnel and activity to maximise resource effectiveness and prioritisation., • Support the Chief Quality Officer in the Nominated Individual role to maintain regulatory compliance, oversight and assurance at all times., • Ensure that the group produces an Annual Safeguarding Report for Board scrutiny., • Ensure that the group produces an Annual Health & Safety Report for Board scrutiny., • Ensure Quality Team staff are led and supported by just and compassionate leadership., • Responsible for dealing with disciplinary and capability concerns, including acting in a professional advisory capacity for organisation-wide disciplinary/capability hearings/investigations., • Chair the monthly Quality & Compliance Committee., • Make a monthly quality and safety report to ERAM. Experience: • At least 5 years’ senior leadership experience working in an adult health or social care field., • Demonstrable experience of developing or implementing a quality assurance framework including service and compliance audit strategy and tools,, • Demonstrable experience of using and promoting the skills, knowledge and experience of the people they support, and their families, in improving user experience, outcomes, service delivery and design., • Experience of strategic risk management and reporting., • Experience in the preparation of both statutory and non-statutory returns (e.g. MHSDS returns, annual Quality Account submissions, etc.)., • Demonstrable experience of leading and developing multi-disciplinary teams., • Experience of managing in organisations undertaking significant change, whether as a consequence of market disruption or organisational re-engineering., • Excellent problem solver., • Highly resilient and able to work at a pace and manage competing priorities., • Highly numerate and excellent analytical skills., • Excellent communication skills (both verbal and written) to both financial and non-financial individuals., • High degree of IT literacy., • Ability to influence senior stakeholders., • Ability to both adapt existing and develop new quality, operational and financial models., • An understanding of all relevant health and social care legislation and regulatory frameworks, • Commitment to Public Service values (the Nolan Principals) and principles and the values of Our Client, • Passion for making a positive difference in the lives of others, • Commitment to the vision for social care as set out by Social Care Future and the Making It Real Framework from Think Local Act Personal., • A professional qualification in a relevant field e.g. health, social care, regulations, operations,, • Registration member of a relevant professional body., • Car driver with full license., • Ability to travel across the North West and wider., • Expectation to be in services at least 2 days per week., • Participate in Level 3 on-call rota

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Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. All coll

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Building and maintaining warm, trusting relationships with service users is essential.

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With multiple locations across London, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achiev

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