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We are looking for an Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. Key responsibilities - Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team. Look for improvements to our customer service processes to ensure we continue to provide an exceptional and user-friendly patient experience. - Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors. Identify opportunities to improve our service delivery processes to increase efficiency and patient satisfaction. - Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members. - Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you - Customer service experience: Have prior experience communicating with patients or customers across mediums. - Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. - Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel. What’s in it for you? - Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business - Help people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world) - Great team: You will be joining an experienced, friendly and extremely talented team. - Benefits: Alongside a competitive remuneration package and flexible hours, you receive fresh fruit, social events… and many other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you. *successful applicant(s) will require a clear DBS check.
We are seeking motivated and detail-oriented Student Consultants to join our team. The ideal candidates will assist students in identifying suitable academic programs, navigating the admissions process, and securing successful placements in their desired institutions. This role requires excellent communication skills, a student-first mindset, and a passion for education.
We're looking for a mission-driven, passionate, and overall superhero teacher to support the team at our health-focused nursery. At MEplace, we are on a mission to raise awareness about the importance of mental and physical health in the early years. We do this in two ways: knowledge and practice. While we empower parents around the world with the knowledge app to navigate the complex world of child development. At our family-oriented nursery, we practice what we preach, caring for our teachers and enabling their abilities through technology, organic food, and a feedback-led culture. We have developed an extensive program to guide and support children to connect with their inner self, care for the environment, collaborate with others, and understand their emotions, all while having fun. We want to prepare our children for the modern world by providing them with the freedom to embrace their individuality, alongside the secure attachment, love, and attention they need. So, where would you fit in? Within our nursery, you will be involved in the majority of our day-to-day operations. You’ll contribute to our collective, long-term goal of collaborating with parents to raise healthy, happy, and emotionally empowered children. Working alongside other nursery team members, you'll perform an active role in building meaningful relationships with children, parents, and colleagues. We are looking for someone who...: - Has love for children - Has experience working or studying within Early Years - Holds a relevant qualification or studying towards an early years qualification - Is a great team player with a positive outlook - Has strong emotional intelligence and communication skills - Is resourceful and conscious of avoidable waste - Is a reliable individual, capable of adapting quickly to changing environments and the needs of children, parents, and colleagues - Values the importance of patience and mindfulness