Pizza Assistant – Join the Al Forno Wimbledon Team! Are you passionate about pizza and eager to grow in a fast-paced kitchen environment? We’re looking for an enthusiastic and hardworking Pizza Assistant to join our lively team at Al Forno Wimbledon. If you love food (especially pizza!) and enjoy working with others, this could be the perfect role for you. Key Responsibilities • Assist with pizza dough preparation: mixing, proofing, and rolling., • Add toppings according to house recipes and customer preferences with care and attention to detail., • Operate the pizza oven, ensuring perfect cooking and delicious results every time., • Maintain a clean and organised work area, following all health and safety guidelines., • Help manage stock of pizza ingredients, checking for freshness and availability., • Support the kitchen team in creating new pizza ideas and improving current recipes., • Occasionally support with other kitchen tasks and menu items as needed., • Provide excellent customer service when needed, handling questions or feedback on our pizzas. What We’re Looking For: • Previous kitchen experience is a plus, but not essential—we value passion and a willingness to learn., • A genuine love for cooking, especially pizza!, • Ability to stay focused and efficient in a busy kitchen environment., • Good communication skills and a team-oriented attitude., • Flexibility to work evenings, weekends, and holidays. What We Offer: • A friendly and supportive work environment., • Full training and opportunities for career development., • Competitive pay and staff benefits. Perks include: • One staff meal per shift (from the staff menu), • One soft drink and one hot drink per shift, • Discount on other menu items outside the staff meal
We're looking for an enthusiastic new souschef to join our team here at the greyhound sydenham As a Sous chef you will assist the Head Chef in preparing and cooking meals and be able to work independently when Head Chef is away. You will adhere to strict health and safety procedures and ensure a clean and safe workspace. By becoming a part of the team you will be joining a reputable and growing hospitality chain. There will be plenty of opportunities for growth as the business expands plus loads of incentives and discounts across all our venues and TRONC schemes.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
We're looking for an enthusiastic new chef to join our team here at the greyhound sydenham As a Chef de Partie you will assist the Head Chef in preparing and cooking meals and be able to work independently when Head Chef is away. You will adhere to strict health and safety procedures and ensure a clean and safe workspace. By becoming a part of the team you will be joining a reputable and growing hospitality chain. There will be plenty of opportunities for growth as the business expands plus loads of incentives and discounts across all our venues and TRONC schemes.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
Commis Chef Position We are looking for a talented and dedicated Commis Chef to join our team. This is an opportunity to learn and grow with experienced chefs, participating in all areas of a dynamic, high-quality kitchen. Responsibilities: • Assist Chefs de Partie and other team members in food preparation and cooking., • Keep the workstation clean and organised, following hygiene and food safety standards., • Assist in receiving and storing ingredients., • Collaborate with the team to ensure that all dishes are prepared to the highest quality standards., • Learn and execute the techniques and recipes of our kitchen. Requirements: • Previous experience in a professional kitchen, even if limited., • Passion for gastronomy and willingness to learn., • Ability to work in a team and under pressure in a fast-paced environment., • Commitment to excellence and attention to detail., • Availability to work flexible hours, including evenings, weekends and holidays. What we offer: • A collaborative and supportive work environment., • Training and professional development opportunities., • Staff meals., • Discounts of up to 25% on menu items Speaking Portuguese is a plus
We are seeking a skilled and dedicated Vehicle Technician to join our team. The ideal candidate will possess a strong mechanical knowledge and be proficient in using both hand tools and power tools. As a Vehicle Technician, you will play a crucial role in ensuring the safety and functionality of vehicles through thorough inspections, repairs, and maintenance. Duties:- Conduct comprehensive inspections of vehicles to identify issues and determine necessary repairs. Perform routine maintenance tasks, including oil changes, brake checks, and tyre rotations. Utilise hand tools and power tools effectively to carry out repairs and replacements. Diagnose mechanical problems using diagnostic equipment and recommend appropriate solutions. Maintain accurate records of work performed on each vehicle. Ensure compliance with safety regulations and maintain a clean working environment. Collaborate with team members to enhance service efficiency and customer satisfaction. Experience:- Level 3/City & Guilds or NVQ/IMI with proven experience as a Vehicle Technician or similar role is preferred. Working to a dealership/specialist standard. Strong mechanical knowledge with the ability to troubleshoot various vehicle systems. Proficiency in using hand tools and power tools safely and effectively. Excellent problem-solving skills and attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. To take pride and care with customers' vehicles. If you are passionate about vehicles and possess the necessary skills, we encourage you to apply for this exciting opportunity to contribute to our team as a Vehicle Technician.
We are seeking a motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in helping customers find the right products or services, answering inquiries, and ensuring a smooth and positive sales experience. Key Responsibilities: Greet and assist customers with a friendly and professional attitude Understand customer needs and recommend suitable products or services Explain product features, benefits, pricing, and promotions Meet or exceed sales targets and performance metrics Maintain a clean, organized, and well-stocked sales area Handle customer questions, complaints, and returns professionally Process sales transactions accurately using the POS system Build and maintain strong customer relationships to encourage repeat business Stay up-to-date on product knowledge and company offerings Requirements: Previous experience in sales or customer service is a plus Strong communication and interpersonal skills Ability to work in a fast-paced, target-driven environment Basic math and computer skills High school diploma or equivalent (preferred) Positive attitude, reliability, and teamwork
Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products
Location: Sutton, covering South West London and surrounding areas Start Time: 7:00 AM Pay: £180 per day Job Type: Full-time, Self-employed Payment: Weekly (every Friday, two weeks in arrears) Additional Work: Optional extra driving opportunities available About the Role KC Courier Express Ltd is hiring experienced multi-drop delivery drivers to join our team, delivering parcels for one of the UK’s leading courier brands. We are looking for individuals with previous multi-drop experience, a strong work ethic, and a positive attitude. Whether you are an owner-driver or prefer to rent a van through us, we welcome your application. Driver Responsibilities Complete 60–80 stops per day (additional stops paid) Deliver in South West London and areas surrounding Sutton (routes may vary) Maintain high standards of customer service Cover your own fuel and vehicle maintenance (if using your own van) andidate Requirements Must have held a full driving licence for over 5 years Ideally have a clean licence Must have no criminal record (mandatory) Must have previous parcel delivery and multi-drop experience (3 years preferred) Ability to deliver over 100 stops per day is a plus Strong organisational and time management skills Comfortable using handheld devices or basic technology Good verbal communication and customer service skills
Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products
We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.
Critical skills needed for the job - -Has the ability to speak clearly and listen attentively to guests and other team members. -Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasksFront-of-house cleaning duties are essential for maintaining a clean, welcoming, and professional environment for guests. These duties typically include: Daily Cleaning Duties Sweep and mop hard floors. Spot-clean spills and stains immediately. Dust and wipe tables, chairs, counters, and shelves. Polish glass and mirrors. Arrange furniture neatly after use. 3. Entrance and Reception: Clean door handles, glass doors, and windows. Clean sinks, mirrors, and countertops. Refill soap, paper towels, and other supplies. Sanitize toilet areas and mop Empty trash bins regularly. Replace liners and ensure bins are clean and odor-free. Dust and clean decorations like artwork, plants Clean behind and under furniture. Disinfect high-touch areas, including railings and electronic Set and clean dining tables promptly between guests. Sanitize menus and other guest touchpoints. Health & Safety Considerations Use appropriate cleaning agents for each surface. Wear gloves and follow safety protocols. Display “Wet Floor” signs during and after mopping. Maintaining these tasks consistently ensures a pleasant and professional environment for guests. -Exhibit a cheerful and helpful attitude ,and provides excellent guest care -Can demonstrate a complete understanding of the menu -Be able to follow instructions to achieve brand standards -Maintain the ability to be cross-trained in all areas • Believe in exceptional guest service
Full-Time & Part-Time Chef Required – Croydon We are a small, independent food shop in Croydon looking for a reliable and experienced breakfast chef to join our team. About the Role: This is a one-person kitchen, so you must be capable of managing everything on your own. You’ll be responsible for food preparation, cooking, cleaning, and ensuring quality control. We’re looking for both full-time and part-time positions. Requirements: Proven experience as a chef or cook. Ability to run a kitchen independently. Good time management and organisational skills. Reliability and a strong work ethic. exp in English breakfasts etc If you’re passionate about food and confident running a kitchen solo, we’d love to hear from you.
The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. - Assist the kitchen with packing and managing Deliveroo orders. - Demonstrate strong knowledge of our menu and represent the Made in Puglia brand. - Support the management team by handling guest feedback professionally. What We’re Looking For - Previous front of house experience is a plus, but not essential — we value the right attitude above all. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.
We are seeking a Production Operator / Production Assistant to join our team. This role involves assisting in various aspects of production, including preparing fillings, assembling empanadas, making dough, and producing empanada discs using a Rondo machine. Responsibilities: Assist in preparing fillings and assembling empanadas. Ensure product quality and consistency. Conduct quality control checks on the products and make necessary adjustments. Maintain a safe and clean working environment. Make dough and prepare empanada discs. Requirements: Previous experience in food production (preferred). Ability to work well within a team and strong attention to detail. Proactive and responsible attitude. Must be available to work on Saturdays. If you are interested, please apply now!
We are looking for an experienced and reliable Chef to join our kitchen team. You’ll be responsible for preparing and cooking our menu to a high standard, maintaining a clean and organised kitchen, and ensuring consistency in every dish served. Key Responsibilities • Prepare and cook all menu items including brunch dishes and lunch offerings., • Carry out daily prep to ensure efficient service during busy periods., • Assist with managing stock levels, rotating stock to minimise waste., • Maintain excellent food hygiene and kitchen cleanliness in line with health & safety standards., • Work closely with the front of house team to ensure smooth service., • Contribute ideas for menu development and specials. About You • Experience in a café, coffee shop, or similar kitchen environment., • Confident cooking eggs and brunch-style dishes to order., • Strong prep skills and an organised approach to kitchen work., • Knowledge of food safety and hygiene regulations (Level 2 Food Hygiene Certificate is preferred)., • Positive, can-do attitude and a team player., • Ability to work under pressure during busy periods., • Must be able to work weekends. What We Offer • Competitive pay based on experience., • 28 days paid holiday., • Daytime hours – no late nights., • A supportive and friendly work environment., • Opportunity to contribute to menu development., • Staff meals and discounts., • Service Charge + Tips
We are looking for experienced pizza chef with at least 2 years experience with wood fired oven for our Italian pizzeria The ideal candidate needs to have proven experience with Italian pizzas (and pinzas) both gas and wood fire oven. We offer excellent salary between £16 and £17 plus cash tips per hour, pension, 43-45hours per week, paid holiday and weekends off on rotation. Part time also available (Friday, Saturday and Sunday) The Ideal candidate is organized, clean, responsible and a team player.
We are seeking a detail-oriented, dependable Dry Cleaner to join our garment care team. The ideal candidate will be responsible for professionally cleaning, finishing, and inspecting garments and textiles according to our standards. This role also includes stain treatment, and exceptional customer service. salary pay based on experiences. Prior experience in dry cleaning or laundry operations (preferred) but training will be provided if necessary
Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand
We are looking for a reliable and organised Canteen Assistant to join our cafe/canteen team. This role involves preparing food items such as sandwiches, paninis, wraps, and jacket potatoes, maintaining cleanliness and hygiene, and supporting the smooth daily operation of the canteen. Prepare and serve a variety of fresh food items (e.g. sandwiches, paninis, wraps, jacket potatoes) Maintain a clean and tidy work area Clean up after food prep and service, following hygiene and safety standards Restock ingredients and ensure supplies are properly stored Support the team with general kitchen and front-of-house duties as needed
Job Title: Handyman (Full-Time) Location: London (Mobile Across Managed Properties) About the Role: We are a property management company looking for a reliable, skilled Handyman to join our team. This is a hands-on, full-time position focused on supporting our day-to-day maintenance operations across our managed properties. Your work will be central to reducing our reliance on external contractors, helping us streamline costs while ensuring high-quality maintenance for our tenants and landlords. There is strong potential for career progression, including promotion and expansion into a full in-house maintenance team leadership role based on performance and cost savings delivered. Key Responsibilities: Carry out general repairs and maintenance (e.g., plumbing, minor electrical, carpentry, painting, etc.) Respond to reactive maintenance issues across multiple properties Perform regular inspections and preventative maintenance checks Liaise with the property management team to prioritise jobs and update on task completion Maintain tools, equipment, and a clean working environment Provide excellent customer service to tenants when on-site Accurately document work completed and materials used Help identify recurring issues or areas for efficiency improvements Key Requirements: Proven experience in general property maintenance Broad skill set across trades: plumbing, electrical, painting, joinery, basic tiling, etc. Ability to work independently and manage time efficiently Strong problem-solving skills and attention to detail UK driving licence preferred Must have own basic tools (van or tool storage an advantage) Good communication and a proactive, “can-do” attitude What We Offer: Competitive salary based on experience Regular, reliable work across a growing portfolio Opportunity for promotion and long-term career development Supportive management team and a positive working environment