Restaurant Operations Manager (Hourly Manager)
2 days ago
Kingston upon Thames
Join Our Team at Raising Cane’s Chicken Fingers®!\n At Raising Cane’s, we’re all about serving up the most craveable chicken finger meals – it’s our One Love! With a fantastic Crew and a vibrant Culture, we embody a Work Hard. Have Fun. philosophy. As the fastest-growing chicken concept in the U.S., we’re on track to become a Top 10 Restaurant Brand. Every Crewmember plays a vital role in our success, and now is your chance to join us and Raise The Bar! Why You’ll Love Working Here\n Benefits for Full-time Restaurant Managers: \n\n • Comprehensive Medical Coverage\n, • Competitive Pension Plan\n, • Access to Financial Advisors for Budget and Retirement Planning\n, • Crewmember Assistance Program\n\n Perks & Rewards: \n\n • Bi-Weekly Pay\n, • Competitive Salary + Monthly Bonus\n, • 28 Paid Holidays a Year**\n, • Early Closure for Company Events\n, • Casual Work Attire\n, • Employee Discount Programs\nYour Role at Raising Cane’s\n As an Operations Manager (OM), you’ll be instrumental in supporting the Restaurant Leader to ensure operational excellence and uphold Raising Cane’s standards and culture across all areas of the restaurant. Your Impact and Responsibilities\n\n • Key Responsibilities:\n \n, • Execute restaurant operations functions\n, • Act as the manager on duty, opening and closing the restaurant\n, • Manage cash handling and ensure accountability\n \n, • General Duties:\n \n, • Enforce Raising Cane’s policies and standards\n, • Manage shifts while meeting operational and safety standards\n, • Utilize tools and logs to support shift execution and document results\n, • Deploy Crewmembers effectively during shifts\n, • Provide exemplary customer service\n, • Utilize the reward and recognition program for Crewmembers\n, • Authorize employee functions requiring manager approval\n, • Ensure cleanliness and good working order of the restaurant\n, • Complete other duties as assigned\n \nEssential Functions\n\n, • Accurately take orders, process payments, and communicate clearly\n, • Work safely around hot cooking equipment and cleaning supplies\n, • Maintain a clean and safe restaurant while following food safety procedures\n, • Lead by example and uphold Raising Cane’s standards at all times\n, • Demonstrate a ‘can do’ approach and coach others to perform their best\nQualifications\n Required Qualifications: \n\n • Must be 18 years of age or older\n, • GCSEs or equivalent required\n, • 3+ years of restaurant or retail management experience\n, • Completion of all required Raising Cane’s training programs\n, • Able to work various shifts, including days, evenings, and weekends\n, • Detail-oriented, organized, and able to manage multiple priorities\n, • Self-driven, flexible, and energetic with strong communication skills\n, • Able to recognize and analyze problems, set goals, and create actionable plans\n, • Proficient in Microsoft Office (Excel, Word, Outlook) and quick to learn new systems\nAdditional Information\n Career Privacy Notice: \n Please note that this role is not eligible for visa sponsorship at this time. You must hold a valid Right to Work in the UK when applying.