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Company GC Biosciences Ltd Location Primarily office-based (UK) - Northants Area, Kettering Hybrid working: up to 1 day per week remote Working Pattern and Pay Part-time: 6 hours per day, 5 days per week (30 hours total) Pay: £13.00 per hour Annual equivalent: £20,280 per annum (30 hours/week) Reviews: Role scope, hours, and pay reviewed every 3 months based on performance and company growth As GC Biosciences scales, high-performing coordinators can expect increased responsibility, hours, and pay over time. Role Overview GC Biosciences is seeking a reliable, detail-oriented Operations and Client Experience Coordinator to support and execute the day-to-day operational workflows of the business. This role acts as the central communications and coordination hub, ensuring clients receive timely, professional, premium-standard communication and that operational steps including lead handling, scheduling, test kit logistics, laboratory coordination, documentation, and invoicing support are completed accurately and consistently. You will work closely with directors, consultants, laboratories, clinicians, and suppliers to ensure workflows run smoothly, nothing is missed, and records remain organised and compliant. This is a hands-on execution role with clear ownership of tasks and processes, rather than a strategic management position. Core Responsibilities 1. Client Journey Coordination and Communications · Coordinate the client journey from enquiry to follow-up, including: o lead handling and follow-up o booking and appointment confirmations o test kit dispatch and tracking o sample status monitoring o results chasing o consultation scheduling o post-consultation follow-up communications · Maintain a clear, professional, and consistent communication standard with clients. · Ensure no leads or clients are lost due to delayed or missed follow-up. · Keep client records and pipeline status accurate and up to date. 2. Scheduling and Internal Coordination · Coordinate consultant and director diaries, including consultations, testing sessions, and internal meetings. · Maintain clear internal tracking systems so directors and consultants can easily see client and task status. · Reduce missed appointments, rebookings, and last-minute escalations through disciplined process execution. 3. Diagnostics, Laboratories and External Partners · Liaise with laboratories and suppliers regarding: o test kits and consumables o turnaround times o result availability o issue resolution · Track samples and results proactively, chasing where timelines slip. · Ensure clinical and operational documentation is complete, correctly filed, and accessible. 4. Finance and Administration Support · Support accurate client invoicing by ensuring services delivered align with invoices issued. · Check laboratory and supplier invoices against services provided and agreed pricing; flag discrepancies to directors. · Maintain organised records for invoices, payments, and supplier documentation in line with existing finance processes. 5. Process, Compliance and Continuous Improvement · Follow established SOPs and support keeping them up to date as processes evolve. · Handle client and clinical data in line with GDPR and confidentiality requirements. · Identify recurring operational issues or inefficiencies and raise practical improvement suggestions to leadership. KPIs / Measures of Success · Client journey completion: clients progress through booking → kit → sample → results → consultation → follow-up without avoidable delays. · Responsiveness: timely handling of enquiries, follow-ups, and internal requests. · Scheduling accuracy: low missed-appointment and rebooking rates. · Operational reliability: minimal dropped tasks or last-minute escalations. · Invoicing accuracy: reduced corrections and early identification of discrepancies. · Record quality: documentation complete, consistent, and audit-ready. Skills and Experience Essential · Experience in an administrative, coordination, or operations support role within a high-touch service environment (e.g. healthcare, diagnostics, private clinic, professional services, executive support). · Strong organisational skills with high attention to detail. · Clear, professional written and verbal communication. · Comfortable handling confidential and sensitive information. · Competent using digital admin systems, CRMs, and structured documentation tools. Desirable · Experience in regulated environments (healthcare or diagnostics). · Familiarity with SOP-driven workflows. · Exposure to invoicing or finance administration support. · Experience supporting senior staff or leadership teams. Why Join GC Biosciences · A trusted operational role within a growing premium health and longevity business. · Clear performance-based progression as the company scales. · Opportunity to build experience in healthcare operations, client management, and regulated workflows. • Close working relationship with founders and senior consultants in a scaling organisation.

As an Academic Publication Trainer and Consultant, you will work closely with the training team and be involved in delivering high-quality training programs to researchers from various disciplines which may on occasions include reviewing manuscripts of researchers and offering on-site, one-on-one gu

We’re looking for a Senior Consultant to join our Retirement Communications team and lead the way in delivering exceptional client service, strategic direction, and innovative communication solutions. If you have a passion for retirement communications or pensions and want to make a real impact, t

As an Academic Publication Trainer and Consultant, you will work closely with the training team and be involved in delivering high-quality training programs to researchers from various disciplines which may on occasions include reviewing manuscripts of researchers and offering on-site, one-on-one gu

A leading communications consultancy is searching for a Communications Consultant to join its London team. This hybrid role requires 3-5 years of communications experience, as you'll be managing client projects and delivering engaging strategies for employee communications.

A global advisory firm in the UK is looking for a motivated Senior Consultant to join its Valuation Advisory Services practice.

A healthcare agency based in London is seeking a Senior Strategy Consultant to lead strategic thinking across multiple clients and drive successful marketing and communication initiatives.

A leading marketing firm is hiring a Senior Consultant for Data & Analytics in London.

Training & Communications Consultant (Energy Client Experience Required). We are looking for a Salesforce Training & Communications Consultant to support a Salesforce implementation within the Energy sector. Strong background in training delivery and communications.

A global consulting powerhouse in Greater London is seeking a Senior Consultant to join their dynamic team focused on Energy and Natural Resources.

We are looking for a Senior Communications Consultant to join an award-winning Communications team that specialises in employee and financial communications in the workplace. As a Senior Communications Consultant, you will:. Establishing clear briefs with the Communications Consultant (Strategic) an

Marketing Communications Consultant. As our Marketing Communications Consultant, you’ll support the development of content that powers global marketing campaigns across both the Cat and Perkins brands. This role is perfect for a proactive self‑starter who thrives in a fast‑paced, relationship�

Experience in an in-house communications role or at a communications consulting firm. Strategic communications plans. We are looking for an enthusiastic self-starter who wants to join our market leading consulting team which provides strategic communications to global companies within the Energy and

A communications consultancy in London seeks a Consultant to manage client relationships and deliver high-quality services. Ideal candidates should have at least 3 years of corporate communications experience and a strong understanding of the UAE media landscape.

A corporate reporting agency in Greater London is seeking a Corporate Reporting/Investor Communications Consultant. Responsibilities include shaping corporate reporting suites, providing strategic advice on corporate and ESG communications, and conducting research to assess clients' communications s

The Strategic Communications practice of FTI Consulting is one of the world’s most highly regarded communications consultancies. Job Family/Level: Op Level 1 - Consultant. You would be joining a fast-paced team which delivers both financial and corporate communications support and advice to its cl

Mercer is looking for a Communications Consultant to join our employee communications agency, Impact. The Communications Consultant is a client-facing role delivering our services to a portfolio of clients. Deliver and support multiple client communications projects simultaneously.

The companies we support range from fast-growing venture capital-backed start-ups to multinationals, while our work touches all of their communications needs, whether developing corporate communications programmes for global businesses, supporting a company’s capital market communications needs, d

A leading provider of safe and innovative piping solutions is seeking a Technical Specification Consultant to drive demands and secure specifications across major UK construction projects.

This is a unique opportunity for a motivated Senior Consultant from a valuation team within the Big 4 or a leading advisory firm to join the fast growing Valuation Advisory Services practice at Teneo, the global CEO advisory firm. Our full range of advisory services includes strategic communications

We are now seeking the services of a skilled communications strategist to help us further refine our messaging, make strategic use of key communications materials and support cross-regional communications campaigns to more firmly cement VAC in schools as a global priority. The Coalition for Good Sch

Assisting with day-to-day management of engagements, including taking responsibility for preparation of information and client communications. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, p

Mercer is looking for a Communications Consultant to join our employee communications agency, Impact. The Communications Consultant is a client-facing role delivering our services to a portfolio of clients. Deliver and support multiple client communications projects simultaneously.

Senior Consultant, Value Communications. Senior Consultant, Value Communications. Get notified about new Communications Consultant jobs in.

As a Consultant at Hanover, you will play a key role in delivering high‑quality communications services to clients across the region. At least 3 years’ experience in corporate communications, ideally within an agency (those with no prior corporate communications experience will not be considered

A leading global consulting firm in London is seeking a communications professional to join their Strategic Communications team. In this role, you will engage with media, deliver high-quality communications programmes, and assist with client mandates in the Financial Services sector. Ideal candidate

A consulting firm in the United Kingdom is looking for a Marketing Coordinator to prepare written materials and develop marketing strategies.The role requires strong data analysis skills and client consultation capabilities.Ideal candidates should have a college education and experience in a related

Digital Communications Consultant – Global Strategic Communications Firm. Approximately three to five years’ experience in digital communications.

A global communications consultancy in the Greater London area is seeking a Consultant to manage client activities and deliver high-quality communications services. The ideal candidate should have at least 3 years of corporate communications experience, particularly within an agency, and possess str

A leading technology consultancy in the UK is seeking a Senior Technical Architect / Lead Consultant to oversee the design and technical assurance of mobile communication systems. Candidates must have senior-level experience in mission-critical communications and relevant technologies, and be willin

Hanover is looking for a dynamic and talented communications professional to join our Corporate team as a Senior Consultant (Senior Account Manager). Prior experience within a consultancy or in-house PR/communications team, preferably within financial services, food & drink, FMCG or TMT. Hanover is

As a Senior Consultant, knowledge/experience in the following tools is key:.

The companies we support range from fast-growing venture capital-backed start-ups to multinationals, while our work touches all of their communications needs, whether developing corporate communications programmes for global businesses, supporting a company’s capital market communications needs, d

A leading construction solutions provider in the UK is seeking a Technical Specification Consultant to drive demand for their pipe and fittings solutions.

A leading global expert firm is seeking a Consultant to join their Life Sciences and Healthcare team. This role involves advising clients on strategic communications, developing advocacy strategies, and engaging with key stakeholders.

We are looking for a Senior Account Executive or Consultant to join our Strategy and Corporate Communications - Financial Services team in London. The role offers significant exposure to media relations, investor communications, thought leadership and advisory led storytelling. Currently work in a c

A leading, global CEO advisory and strategic communications firm is seeking a Digital Communications Director in London to join its high-performing team. Candidate Profile: Senior Digital Communications Consultant or Director. Our expertise lies in building successful ventures worldwide through our

Senior Consultant | Energy and Natural Resources | Strategic Communications at FTI Consulting. Experience in an in-house communications role or at a communications consulting firm. We are looking for an enthusiastic self-starter to join our market-leading consulting team providing strategic communic

A global advisory firm is seeking a qualified accountant to join their Financial Advisory team in London.The role involves providing lead financial advisory services for M&A and restructuring.Candidates should have strong experience in professional services, specifically in M&A and corporate finance

As a Consultant at Hanover, you will play a key role in delivering high‑quality communications services to clients across the region. At least 3 years’ experience in corporate communications, ideally within an agency (those with no prior corporate communications experience will not be considered

They are looking to hire a Corporate Reporting/Investor Communications Consultant to help companies navigate the regulatory landscape from the new Corporate Governance Code to latest trends in integrated and digital-first reporting. Conducting deep dive research into the corporate communications of

A leading communications consultancy in London seeks a Senior Consultant to advise clients and mentor junior staff.

A global training organization seeks an Academic Publication Trainer and Consultant to deliver training to researchers and academics.

A leading global consultancy firm is seeking a Communications Consultant to join their client-facing team. The ideal candidate should have 3-5 years of experience in a communications role, strong time management skills, and a proactive mindset.

As you win business, you will become the primary day‑to‑day lead on a range of client projects and retainers, most of which will be communications mandates delivered as part of a larger ERM programme of work. Be the point‑person for the ERM Account Manager (Partner‑level) and for the client,

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