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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations Investigator About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We’re looking for an AR Investigator to investigate all types of employment complaints and provide proactive recommendations to HR business partners and business leaders on employee relations issues. What you’ll do * Investigate and resolve all types of employment complaints or conduct, including harassment, discrimination, retaliation, policy and process disputes, appeals, etc. * Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution * Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner * Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues * Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk * Thoroughly investigate complaints, while using good judgment to analyse evidence and make recommendations * Act as role model and champion for Capital One Values * Participate in internal projects that improve investigative processes * Maintain procedural documentation, templates and guidance to ensure consistent and efficient processes can be maintained. What we’re looking for * Strong employee relations experience specifically in managing investigations, managing ER cases investigation and case management experience whether in a generalist or specialist role * Solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues (and relevant HR Qualifications such as CIPD Level 5 or above) * Experience with dealing with ACAS / Employment Tribunals * Consultation experience / worked in a unionised environment (desirable) * You’ll have project and/or change management experience, and use your continuous improvement mindset to challenge how we work * You’ll have excellent attention to detail, showing ability to break down complex problems and artfully push towards a solution * Experience of partnering with and influencing senior stakeholders, whilst being able to to present complex topics in a clear, concise, and compelling manner * Impeccable judgment and ability to balance the needs of the organization, leaders and associates. Know when to push and when to move on. * Strong sense of when to operate independently and when to seek support on an issue, adopting an appetite for learning in a fast-paced, ever-changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Product Manager - Technical Aftermarket We are seeking a commercially driven and detail-oriented Product Manager to manage and develop assigned automotive product ranges within a fast-paced aftermarket environment. This role requires strong analytical capability, excellent communication skills, and the ability to balance commercial strategy with technical accuracy. You will work cross-functionally with Purchasing, Sales, Customer Services and Senior Management to optimise pricing, maximise margin, introduce new parts, and support overall sales growth. The successful candidate will be self-motivated, highly organised, and confident working independently or as part of a team. Strong IT skills (including Excel) and experience with product data systems are essential. An automotive background and experience managing multiple product ranges are advantageous. Location - Nottingham / Nottinghamshire (Hybrid Role) Salary: Circa £40K - 25 days Hols(plus BH 32 total) - Pension - Employee Assistance Program - Hybrid Role Key Responsibilities: Manage assigned product ranges to ensure competitive, market-aligned pricing through competitor analysis and manufacturer retail comparisons Provide cost price feedback to Purchasing and identify margin optimisation opportunities Introduce new part numbers using proactive gap analysis and lost sales reporting Maintain accurate catalogue data, including application details, OE and competitor cross-references, technical information, and product imagery Develop product ranges in line with brand guidelines Create engaging customer and internal communications, including new product launches, features & benefits, and technical updates Support UK and European field sales teams with cross-references, applications, pricing, and stock pack information Provide technical assistance via the helpline Monitor sales performance and produce reports for senior management Plan and implement seasonal and ad hoc promotional activity to drive sales growth Work to tight deadlines while maintaining a high level of accuracy and attention to detailTo apply / register your interest: Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd - or call Rob on (phone number removed). Please note: We cannot accept overseas applications for this role or offer sponsorship at this time. JOB REF: 4325RC Product Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

Are you ambitious, competitive, love talking to people and building relationships? If you're considering entering the dynamic and fast-paced world of recruitment, we would love to hear from you! We are looking for a Junior Recruitment Consultant to join our expanding business in South Cambridge. We are a boutique company based in Little Shelford who are market leaders in our field, looking for a confident and driven person who would love to excel in a career in recruitment. We are a vibrant business and aren’t your typical recruitment agency. Our core value is to build quality, long lasting relationships with our clients and candidates and offering a consultative approach. We are specialists in the Holiday Park and Hospitality sector who love what we do. We are looking for a new team member who might be fresh to the world of recruitment but has the qualities of growing into a fantastic consultant. You may be someone who has worked in a bar and enjoys talking to people, or you could be someone that has travelled after finishing university and now realise you need to start a career. If you have a warm, outgoing personality and a passion to succeed, then we would love to speak to you. A high degree of computer literacy and an excellent knowledge of social media is required as you will be using various online platforms to achieve your goals. This is an office based role, therefore if you are seeking a remote role, this is not for you unfortunately. Key Responsibilities: Deliver the highest standard of service to our existing clients and candidates. Search for candidates using job boards and social media Carefully match candidates to client job specifications Produce well written and professional communications and marketing Liaise with clients and ensure regular and clear communication. Essential skills and attributes: Ambitious and positive with energy and the drive to succeed Have a soft, empathetic and consultative style. Naturally customer focused with the ability to provide the very best service Able to work closely with your Line Manager Have a problem-solving attitude Have an excellent eye for detail Loyal and committed with a strong work ethic IT literate, and have the ability to pick things up quickly The working hours for this role are 8:30am to 5pm Monday to Thursday and 9am - 3pm on Friday's. Due to our location in Little Shelford, having your own transport will be a great advantage. In return we offer a fun working environment with full training and excellent bonus incentives for the right individual to join our growing team. If you have a forward-thinking attitude and bright personality, get in touch today! Please apply or call Alex on (phone number removed) to discuss the role in more detail

Are you ambitious, competitive, love talking to people and building relationships? If you're considering entering the dynamic and fast-paced world of recruitment, we would love to hear from you! We are looking for a Junior Recruitment Consultant to join our expanding business in South Cambridge. We are a boutique company based in Little Shelford who are market leaders in our field, looking for a confident and driven person who would love to excel in a career in recruitment. We are a vibrant business and aren’t your typical recruitment agency. Our core value is to build quality, long lasting relationships with our clients and candidates and offering a consultative approach. We are specialists in the Holiday Park and Hospitality sector who love what we do. We are looking for a new team member who might be fresh to the world of recruitment but has the qualities of growing into a fantastic consultant. You may be someone who has worked in a bar and enjoys talking to people, or you could be someone that has travelled after finishing university and now realise you need to start a career. If you have a warm, outgoing personality and a passion to succeed, then we would love to speak to you. A high degree of computer literacy and an excellent knowledge of social media is required as you will be using various online platforms to achieve your goals. This is an office based role, therefore if you are seeking a remote role, this is not for you unfortunately. Key Responsibilities: Deliver the highest standard of service to our existing clients and candidates. Search for candidates using job boards and social media Carefully match candidates to client job specifications Produce well written and professional communications and marketing Liaise with clients and ensure regular and clear communication. Essential skills and attributes: Ambitious and positive with energy and the drive to succeed Have a soft, empathetic and consultative style. Naturally customer focused with the ability to provide the very best service Able to work closely with your Line Manager Have a problem-solving attitude Have an excellent eye for detail Loyal and committed with a strong work ethic IT literate, and have the ability to pick things up quickly The working hours for this role are 8:30am to 5pm Monday to Thursday and 9am - 3pm on Friday's. Due to our location in Little Shelford, having your own transport will be a great advantage. In return we offer a fun working environment with full training and excellent bonus incentives for the right individual to join our growing team. If you have a forward-thinking attitude and bright personality, get in touch today! Please apply or call Alex on (phone number removed) to discuss the role in more detail

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