Food & Beverage Manager
24 hours ago
Stroud
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance – to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey. This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters. As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests. • Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently., • Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered., • Review financial performance, including key metrics, trends and innovative ideas, • Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations, • Scheduling and shift planning, making sure the team is prepared for every event, • Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue., • Compiling innovative and tasty menus with the Head Chef, including allergen management, • Overall management of inventory & ordering, ensuring we’re set up for success at the start of every shift., • Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction., • Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers, • Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF), • Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency., • Overall management and oversight of bars, F&B outlets including the Fan Zone., • Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management, • Proven experience in a hospitality or event management role within a stadium, hotel or large venue, • Strong experience in F&B operations, with a deep understanding of Kitchen operations, • Excellent organisational skills, with a keen attention to detail, • Strong understanding and demonstrable experience supervising a bar, • Good leadership experience and a hands-on leader who inspires and motivates their team, • Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency., • Holding a personal licence would be an advantage or be willing to undertake the necessary course., • Have recent training in Food hygiene and allergen management or willing to undertake., • Have good communications skills and able to work within the small FGR Team, • Work off your own initiative, be creative and think outside the box, • Passion for supporting a culture that demonstrates the club’s commitment to sustainability, equality, diversity and inclusion., • This role is subject to a background check and DBS check, prior to employment commencing., • You must be proficient in the use of Microsoft Office including Outlook, Word & Excel, • A full driving clean driving license is required., • Healthcare plan, life assurance and generous pension contribution, • Volunteering Day, • Hybrid Working, • Various company discounts (including shops, gyms, days out and events), • Holiday of 25 days (plus bank holidays) & ability to buy/sell days, • Additional leave, • Canteen, • Casual dress, • Company events, • Company pension, • Cycle to work scheme, • Discounted or free food, • Employee discount, • Enhanced maternity leave, • Enhanced paternity leave, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking, • Paid volunteer time, • Referral programme, • Sick pay, • Store discount, • Will you now or in the future require sponsorship for employment visa status?