Complaints manager jobs in Walsall - Page 2

... Manager within their Automotive department. Responsibilities: * Lead customer weekly/monthly ... Troubleshoot and resolve customer complaints including future corrective action * Work closely with ...

Proven track record in customer account management, with a focus on resolving complaints and improving solutions * Strong business acumen and strategic thinking abilities * Exceptional communication ...

... complaints and addressing inquiries. Responsible for ensuring that all operational audits, checks ... Staff management skills

Key Responsibilities: * Day to day management of a team of Collections Advisors - managing ... Resolve collections issues, disputes, complaints and queries, escalating as appropriate. * Develop ...

Handling and resolution of customer issues and complaints * To Manage the OTRS system and respond in a timely manner * To prepare and update quotations for new and existing customers * Use CRM to ...

Manage the operational day to day activities of the service, staffing and developing the teams to ... Deal with disputes, complaints, appeals, MP correspondence and freedom of information requests ...

Ensure excellent customer service both in-store and online, managing complaints effectively and promoting a positive reputation. * Store Operations: Adhere to all policies and procedures, manage ...

Oversee the management and guidance of lettings staff, including Branch Managers, Property Managers ... any complaints that may arise. Experience Required: * Previous experience working in Lettings ...

... complaints received, to ensure satisfactory resolution in a timely manner, in line with company ... Area Manager  Compliance with all Operational Procedures and Policies as determined by the ...

Make sure all customer complaints are resolved immediately and use the feedback to improve future ... Previous experience of managing a team in a face-to-face customer service role, ideally within a ...

Block Property Manager, Birmingham One of the areas most repected and established block management ... Complaints * General Details Property Inspections and Maintenance: * Carry out periodic inspections ...

Lead Quality Assurance & Governance across the business, including new product development, production improvements, and managing CEM's Quality activities and customer complaints. * Oversee ...

Quality Assurance Manager - Responsible Person experience Birmingham (Office Based) Up to £55,000 ... Investigating and resolving quality-related issues and complaints, implementing corrective and ...

Manage Site Health and Safety Supervising of all works undertaken Managing sub-contractors ... Report accidents, incidents and complaints immediately in compliance with Company procedures

Investigating Complaints: Respond to complaints and enquiries within set standards and timescales ... Strong case management, planning, and organizing skills. * Collaborative: Experience working in ...

... complaints, ensuring they are registered and reported within company guidelines • Ensure all ... Liaison Manager and regional manager if goodwill gestures or compensation are required. • ...

They will manage the casework teams, the assessment team and the administration function of the service, alongside overseeing tribunals, complaints and Members Enquiries for the SEND Team. The Head ...

... complaints and enquiries and provide reports to the housing officer using relevant case management systems. * You may be deployed to the street scene visiting role. In this role you will be working ...

Your expertise will be essential in managing senior-level grievances, including discrimination and whistleblowing complaints, and addressing senior executive and boardroom issues. Additionally, you ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

This role reports to the Property Manager and you are responsible for: Inventory work * Liaising ... complaints * Maintaining effective records and completing administrative tasks as required

... complaints to enable a full understanding of the real root cause failure and corrective actions o ... manage OEM customer and supplier expectations o Structure problem solving skills - 8D, 5Y, A3, PPS ...

... management practices. * Developing and executing strategies to ensure the quality framework drives ... complaints, and incidents at all levels. Advocate for whistleblowing, monitor themes and trends ...

Investigate complaints and ensure legal requirements are met. Non-Compliance: Investigate licensing ... Quality Management: Ensure service compliance with legal and corporate requirements, maintain ...