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  • E-Commerce Operative
    E-Commerce Operative
    hace 16 horas
    £26000–£28000 anual
    Jornada completa
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Warehouse Operative - Portuguese Speaker
    Warehouse Operative - Portuguese Speaker
    hace 15 días
    £12.21 por hora
    Jornada completa
    Croydon, London

    A fantastic opportunity for an efficient and organised individual to join our team of friendly, dedicated, and energised staff who prides themselves on their commitment and work ethic. We are looking for someone to fit right in with them, and the ideal applicant would be highly organised, self-motivated, enjoy working systematically and able to work efficient processes, and thrive in a fast-paced atmosphere. Whilst part of the team, you will at times be required to work alone, so reliability to complete your work is essential. Warehouse key responsibilities: To prepare orders: This includes the accurate picking of products and inspection (best before date and packaging condition); Packing of the goods after checking; To ensure that packages are correctly handled and stored to avoid damage; Sorting and placing materials or items on to racks and shelves Management and maintaining a healthy level of raw materials, asking the warehouse manager for more whenever needed To be aware of and to follow all safety guidelines To assist in other duties as reasonably requested Skills needed as a Warehouse Operative Good organisational skills Ability to meet the physical demands of the job Attention to detail Flexible and willing to take on a variety of tasks Basic computer literacy particularly Excel and Word, Internet and e-mail Fluency in Portuguese and basic knowledge in English (at least to be able to read English product picking list)

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  • Sales Manager
    Sales Manager
    hace 29 días
    £27000–£30000 anual
    Jornada completa
    Wallington

    Company Overview Good Guru is a leading brand in organic and vegan food supplements, committed to creating high-quality, plant-based products that promote wellbeing. We partner with pharmacies, health stores, and wellness retailers to bring our natural supplements to customers nationwide. Summary We are seeking a motivated and personable Office Salesperson to join our team. In this role, you will focus on building strong relationships with pharmacies and health stores, handling both inbound and outbound sales, and driving revenue all from our office environment. Key Responsibilities • Develop and maintain strong relationships with pharmacies, health stores, and other clients, • Engage with new and existing customers via phone, email, and in person, • Present and sell company products/services, • Prepare quotes, follow up on leads, and close sales, • Maintain accurate customer records and sales reports, • Collaborate with the team to meet monthly sales targets, • Previous sales or customer service experience, • Strong communication and negotiation skills, • Confident, organized, and goal-oriented, • Comfortable using computers, email, and basic CRM systems, • Salary £27,000 plus (depending on experience), • Company pension scheme, • 20 days paid holiday If you're ready to make an impact in the health supplement industry and help others achieve their wellness goals, we want to hear from you! Join us at The Good Guru and be part of something great.

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  • Store Manager
    Store Manager
    hace 2 meses
    £13.8 por hora
    Jornada completa
    Redhill

    The Store Manager can also be known as the Shop Manager or Centre Manager and will be the Manager who oversees the children’s play centre on a day to day basis. As Site Manager you will be responsible for all aspects of the day to day running of the Centre. Our main focus is for our customers to have a great time whilst on our premises. To achieve this, our standards must remain high from general cleanliness and good standards of food to excellent customer service. As Store Manager you will ensure that all staff are achieving this on a daily basis. Main Responsibilities: ● Responsible for the Centre’s H&S, Fire, food hygiene and site inspections to ensure compliance. ● Responsible for organising and seeing through any maintenance and repairs to ensure the centre is fully compliant. ● Ensure all opening and closing checks are carried out to a high standard and to maintain the centre’s reputation for high levels of health & safety as well as cleanliness. This includes ensuring that all staff know what their responsibilities are that day and that all areas are clean before closing for the end of the day. ● Ensure that all our customers receive excellent customer service consistently. ● Stock checks and daily supplier orders, ensure till is used correctly and investigate any till / float shortages. Ensure that any staff doing any ordering knows what they are ordering specific to the requirements of the centre. ● Plan a marketing calendar for the year to ensure that each holiday period such as Easter, Christmas has promotions planned to attract new customers. ● Assist in new marketing initiatives to help increase bookings such as promotions available. Agree with Head Office prior to implementing. ● Oversee the organisation, bookings and other events. Ensure that all staff know who is looking after any party and the plan for each event. ● Supervise and train the team to deliver consistently excellent service and ensure all training is up to date. This includes any food and hygiene certificates, first aid, safeguarding and general training that is done which should all be recorded and kept on personnel files. ● Plan rotas’s each month in line with Head Office budget and fairness and availability of every staff member. Ensure that as Site Manager you have a presence across 6 days of the week within the hours you are contracted to do. ● Responsible for recruitment in line with the Centre’s requirements and providing an induction for all new staff one day one. ● Deal with any disciplinary or capability issues as advised by head office. ● Hold regular appraisals with staff and set new targets. ● Report to head office and implement new decisions from head office when requested. ● Deliver clearly defined targets and standard operating procedures. ● Provide a weekly report to Head Office on anything relevant such as maintenance requests, finance, promotions, any issues. Person Specification To succeed in this role, you will need to be a people person with infectious energy. You will be a strong leader and have a real visual presence in the centre. You must be passionate about the centre and providing an unforgettable experience for our customers. Other skills that will need to be demonstrated include: A strong sense of management responsibility and a can do attitude. Willing to ‘roll up your sleeves’ and lead by example. Able to work well in multi-discipline business. Good level of computer literacy. Ability to work under pressure and to demonstrate how others work under pressure. Good training and coaching skills. Excellent attention to detail. A high standard of personal presentation. Confident and professional approach. Exceptional organisation skills. Flexible and versatile working – holiday and weekend working may be required. Good interpersonal skills and the ability to build strong mutually supportive relationship. The ideal candidate will have: ● Experience in leisure/entertainment industry or Management experience in hospitality industry. ● Solid Health and Safety experience ● Experience of a kitchen or health and hygiene setting. Ideally with health and hygiene certificate or able to take part in achieving this. ● Experience in organising children activities. ● Understanding of play work, child protection and safeguarding. ● Have solid verbal and written communication skills. This job description is a guidance and not an exhaustive list. There may be other things that surround your role of Site Manager naturally and these must not be overlooked. Job Types: Full-time, Part-time, Permanent, Fixed term contract Contract length: 18 months or permanent depending on candidate Experience: Management: 3 year (preferred) Language: English (required) Licence/Certification: Health & Safety qualification (preferred)

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