Consumer insights jobs in London - Page 3Crear alertas

ABOUT US Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young, but we have an incredible team in place and big ambitions for the years ahead. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer. ABOUT THE ROLE We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. This role will sit in 2nd Line, supporting the CRO in ensuring the identification, escalation, governance and remediation of all risk events across the business. The scope is broad - touching Operations, Finance, Product, Commercial, Credit Risk, Data and Technology. You will be a key coordination and control point: ensuring Risk Events & Incidents are understood, prioritised, analysed and remediated in a way that protects customers, supports commercial objectives and meets FCA expectations. This is a visible role with direct engagement with senior leadership, including presenting reporting and insights to the Executive Risk Committee. RESPONSIBILITIES Risk Event & Incident Lifecycle Management • Own the end-to-end lifecycle of risk events and incidents, ensuring timely logging, classification, investigation and closure, • Maintain a consistent approach to impact assessment and severity ratings, aligned to internal thresholds and regulatory expectations, • Ensure high-quality root cause analysis, including identification of control gaps, process failures and behavioural/cultural drivers, • Translate complex incidents into structured, evidence-based records that withstand audit and regulatory scrutiny Prioritisation, Coordination & Orchestration • Coordinate multi-disciplinary responses, involving product, tech, data, operations, credit, commercial, finance and compliance, • Prioritise effort and resource - particularly where teams may be supporting multiple concurrent events, • Apply judgement to recommend response pathways, escalation timing and closure criteria, • Drive momentum and accountability, pushing actions to completion without losing sight of business realities or operational pressure Governance, Reporting & Exec Visibility • Produce insightful reporting packs for CRO and leadership including trend analysis, thematic insights and forward-looking risk views, • Present analysis and findings at the Executive Risk Committee, facilitating honest discussion and transparent challenge, • Maintain strong audit trails, evidence bases and oversight records to support internal audit, external audit and FCA requests, • Escalate material or emerging risks early, with clear articulation of impacts, options and recommendations Insights, Themes & Continuous Improvement • Identify patterns across events - recurring control weaknesses, process points of failure, customer fairness issues, thematic themes, • Support development of KRIs, dashboards and MI to improve transparency and drive better decision making, • Recommend pragmatic improvements, balancing commercial needs, risk appetite, customer impact and delivery timelines, • Promote proactive risk awareness and preventative behaviours across the business Policy, Process & Framework Support • Help strengthen and embed the Risk Event and Incident framework, including taxonomy, thresholds and escalation paths, • Support integration of the framework into BAU, ensuring consistent understanding and adoption across teams, • Contribute to process improvements, workflow enhancements and system optimisation ABOUT YOU Experience & Knowledge • Strong working knowledge of operational risk frameworks, risk event processes and root cause analysis methodologies, • Proven track record managing end-to-end risk events simultaneously, maintaining control, pace and clarity in a fast-moving environment., • Experience coordinating risk/incident remediation activity across cross-functional teams, including prioritising effort and managing collisions in resource demand, • Experience preparing reporting and insights for executive committees - including confidence presenting to senior stakeholders, • Clear understanding of customer, commercial, regulatory and control impacts when assessing risk events and recommended actions, • Demonstrable experience working with credit card products, consumer lending and/or broader consumer finance, • Familiarity with technical or operational incidents (e.g. data errors, system outages, processing issues) and their business impacts, • Exposure to operational resilience concepts (impact tolerances, important business services, disruption pathways, service continuity etc.), • Comfortable using risk tooling or MI/analytics platforms to interrogate data, analyse trends and support decision-making. Skills & Mindset • Holistic thinker: sees connections across systems, processes, products, controls and customer journeys., • Commercial + risk balanced: pragmatic, solution-oriented and able to recommend proportionate remediation., • Highly organised: can track multiple workstreams and priorities simultaneously, • Influential communicator: able to challenge constructively and secure buy-in, • Data-comfortable: able to interrogate MI, spot patterns and draw conclusions, • Calm under pressure: able to lead, coordinate and communicate during live events Personal Qualities • Strong team player – collaborative and relationship-driven, • Pragmatic and outcome-oriented - focuses on what matters, • Curious and analytical - pushes beyond surface symptoms, • Professional and credible - trusted by senior stakeholders, • Proactive - takes ownership without waiting to be instructed What Success Looks Like • Risk Events & Incidents are managed consistently, confidently and quickly, • Actions close on time and lead to tangible improvements, • Leads and committees trust the data, insight and challenge, • Themes are surfaced early and remediated proactively, • Operational risk maturity increases across the business, • Customers and commercial outcomes are protected

Job Title: Head of Growth Strategy & Marketing Operations Role Type: Full Time, Permanent Location: Kingston Upon Thames Start Date: ASAP The Role At TruTravels, one of our core values is that “We Don’t Do Average” and that includes how we grow. We’re looking for a Head of Growth Strategy & Marketing Operations to help sharpen our growth engine and turn strategy into consistent growth performance. This role sits right at the heart of the business, connecting market insight, commercial strategy, marketing execution, and performance delivery. This is not a “strategy on slides” role. It’s a hands-on role for someone who loves clarity, pace, accountability and making the numbers move. You’ll help define where Tru should play and how we win, then build the operating rhythm, plans, and performance visibility to make it happen across our direct digital and contact centre channels. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community, and help build something that doesn’t settle for ordinary, you’ll feel right at home. What You’ll Be Responsible For Growth Strategy & Direction • Lead the development of Tru’s online and go-to-market strategy across direct digital and contact centre channels., • Define priority markets, customer segments, products, and growth levers with a clear view on return, scalability, and margin impact., • Identify growth opportunities through market analysis, customer behaviour, and performance data., • Translate strategy into clear, prioritised execution plans with owners, timelines, and success metrics., • Own the commercial operating rhythm for marketing and growth – planning, prioritisation, execution tracking, and performance reviews., • Ensure activity across digital and CRM channels is aligned to customer intent, funnel stage, and commercial outcomes., • Continuously assess channel and journey performance to improve conversion efficiency and return on spend., • Partner closely with brand, creative, product, sales, and operations teams to improve execution quality and reduce wasted effort or spend., • Own a holistic view of the end-to-end customer journey, from first interaction to booking., • Diagnose funnel leakage, friction, and inefficiencies that impact conversion and ROAS., • Prioritise improvements that increase booking efficiency, yield, and cost effectiveness., • Own commercial performance tracking across digital and contact centre channels., • Build clear, trusted reporting that shows what’s driving ROAS, conversion, and revenue efficiency., • Create concise performance narratives for weekly, monthly, and quarterly leadership forums., • Clearly articulate performance drivers, trade-offs, risks, and opportunities., • Act as a thought partner to the Directors on growth, priorities, and commercial trade-offs. What Success Looks Like • Tru has clear, focused go-to-market plans that teams understand and execute against., • Marketing investment is prioritised, disciplined, and delivering improving returns., • Funnel performance and conversion efficiency improve across key booking journeys., • Leadership has confidence in the clarity, accuracy, and usefulness of commercial reporting., • Tru is consistently investing in the markets, segments, products, and channels that deliver the strongest return. Key Performance Indicators Revenue & Growth Performance • Revenue growth vs plan across direct digital and contact centre channels., • Contribution to overall company revenue and margin targets., • Conversion rate improvement across key booking journeys., • On-time delivery of prioritised commercial and growth plans., • Performance of campaigns and initiatives vs forecasted return., • Channel mix optimisation toward higher-performing, higher-return activity., • Qualified demand and enquiry quality., • Mid-funnel engagement and progression efficiency., • Booking conversion and contact centre close rates., • Quality, clarity, and consistency of commercial reporting., • Clear articulation of performance drivers, risks, and opportunities., • Evidence that insights and recommendations are shaping decisions and priorities. About You Experience • 5+ years’ experience in commercial strategy, growth, marketing operations, or revenue-focused roles., • Proven experience working across digital channels and direct/contact centre environments., • Strong understanding of marketing and sales funnels, including performance metrics and trade-offs., • Strong strategic thinker who enjoys execution and accountability., • Commercially sharp, with a clear understanding of revenue drivers and efficiency levers., • Highly analytical, comfortable using data to inform decisions and performance discussions., • Clear, confident communicator with the ability to influence senior stakeholders., • Collaborative, structured, and calm in fast-moving environments. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Click apply and attach your CV. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

Do you want to own and grow strategic distributor relationships across EMEA, with real influence over revenue, brand presence and long-term partnerships? Are you energised by spotting commercial opportunities in international markets and turning insight, data and relationships into sustained sales growth? Would you thrive in a role that blends travel, autonomy and senior-level collaboration while shaping the future of licensed sports and fashion brands from a London base? MacGregor Black are partnering with a leading consumer brand on the search for a Sales Manager. This is a Perm role based in London. You will be responsible for developing and managing strategic relationships with partners across EMEA, driving sales growth, and ensuring high levels of customer satisfaction. This role will involve occasional business travel throughout the region. Key Responsibilities: • Develop and execute sales and account plans to drive revenue growth and achieve targets across a portfolio of licensed apparel and accessories brands., • Identify and acquire distributor partners across Central Europe, Scandinavia, and the Middle East., • Identify upselling opportunities and introduce new products or services to existing partners., • Build trusted relationships with partners, understanding their business models across wholesale, retail, and online channels., • Analyse sales data and performance metrics to inform decision-making and adjust business plans., • Conduct market research, monitor industry trends, and gather competitor intelligence to identify opportunities and threats., • Lead category management conversations with customers, using insights to influence commercial decisions., • Participate in key business meetings, including annual planning, commercial strategy, forecast validation, demand planning, and brand reviews., • Collaborate with internal teams (sales, marketing, operations, customer service) to ensure seamless coordination and customer satisfaction., • Provide weekly and monthly sales reports to senior leadership and the wider business., • Develop and implement consumer-focused brand-building plans with partners, including purchase and distribution targets. What We’re Looking For: • Proven experience as an International Accounts Manager, Distributor Manager, or similar role within the sports, fashion, or FMCG sector., • Strong understanding of the sporting goods and/or fashion industry, including key players and market trends., • Demonstrated ability to build and maintain strong relationships with international customers and distributors., • Excellent negotiation, communication, and presentation skills (internal and external)., • Strong analytical and problem-solving skills., • Proven track record of meeting or exceeding sales targets., • Proficiency in CRM systems and MS Office Suite., • Willingness and ability to travel across the EMEA region for client meetings, events, and trade shows., • Entrepreneurial mindset with creative thinking within defined brand guidelines., • Highly motivated and target-driven, with a collaborative team spirit., • Culturally aware and adaptable in diverse business environments., • Willingness to be office-based in London when not travelling, contributing to a high-performance team culture. Salary c £60k For more information, please contact John Stanley.

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

🍸Business Development Manager – On trade🍸 📍Hybrid - London 💸Salary £30 -£35k + Bonus 💸 Ignite are excited to be working with a RTD Cocktail brand; originating during the pandemic, they quickly grew through direct-to-consumer sales and are now expanding into the on trade channel. We’re on the hunt for a passionate, results-driven BDM to join their team. As a BDM, you’ll focus on driving new business development, building high-impact relationships with on trade and retail partners, and ensuring our brand’s presence and growth in on trade. Your goal will be to secure new product listings, expand distribution, and promote their full product portfolio, including innovative RTD cocktail offerings made with premium spirits. What skills do you need to have to be considered? 🎯 Experience: Proven track record in FMCG sales or strong interest in the industry. 💡 Mindset: Strategic, entrepreneurial, and well-organized with a strong drive for results. 🗣️ Communication: Skilled in relationship-building and adept at presenting to senior stakeholders. ⭐ New Business Expertise: Demonstrated success in securing new listings and growing grocery. What you will be doing? 💼 Lead and develop on trade accounts, maintaining strong partner relationships and achieving sustained growth. 📈 Build and manage a robust new business pipeline, targeting key partners for grocery channel expansion. 📝 Oversee the complete sales process, from prospecting and pitching to negotiating terms and securing product listings. 🚀 Identify opportunities to optimize existing accounts and drive sales growth through strategic insights. 🤝 Collaborate closely with internal teams on product activations, in-store promotions, and launches. In return for everything you can bring, the business can offer you 🚀: 💸Salary £30 – 35kk + Bonus 💸 ⭐️Travelcard ⭐️25 days annual leave plus bank holidays ⭐️Medicash medical based benefit scheme What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

🚀 Data Scientist – Demand Forecasting | High-Growth Environment 🚀 🛒Global e-Commerce Retailer 🛒 📍 London or Norwich (Hybrid 1-2 days in office) 💻 Python | SQL | Time Series | Forecasting 💸 £50k plus benefits We’re hiring for a Data Scientist to join a high-growth, data-driven business where forecasting directly shapes commercial and operational decisions. This is a hands-on role for someone who thrives in pace, ambiguity and impact. You’ll be embedded with a small, high-performing team in the heart of the business, partnering with Sales, Marketing, Supply Chain and Finance to turn data into forecasts people actually rely on. 🔥 What you’ll be doing • Building and improving demand forecasting models across fast-moving product lines, • Using time-series methods, regression and applied ML to predict real-world demand, • Running scenario modelling around promotions, pricing and seasonality, • Analysing customer behaviour and commercial drivers to improve forecast accuracy, • Owning forecast performance — accuracy, bias, variance — and fixing what breaks, • Translating complex analysis into clear, commercial insights for planning and S&OP, • Working closely with Data & Platform Engineering to ship production-ready models 🧠 What we’re looking for • Educated to at least degree level in a relevant subject; Mathematics, Statistics, Machine Learning, Computer Science, Physics, Chemistry, Economics, Engineering etc., • 1–3 years’ experience as a Data Scientist in a D2C, ecommerce or consumer environment, • Strong foundations in forecasting and time-series analysis, • Hands-on with Python & SQL (Pandas, NumPy, Scikit-learn, Statsmodels), • Experience with Prophet, ARIMA and/or Gradient Boosting (XGBoost), • Comfortable working in fast-changing environments with imperfect data, • Clear communicator — able to influence both technical and commercial stakeholders 💥 Why this role stands out • Real ownership of models used in live business decisions, • Exposure to end-to-end forecasting, not just analysis in isolation, • A culture that values speed, learning and practical impact, • Exceptional leadership, inspiring peers Keywords: Data Scientist, Data Science, London, Demand Forecasting, Time Series, Python, SQL

SENIOR PRODUCT ANALYST HYBRID - LONDON - 2 days a week in the office SALARY - UP TO £85,000 ABOUT THE COMPANY A tech for good business with exciting growth plans is looking to build out their product analytics function! THE ROLE As a Senior Product Analyst you will: • Use insight to understand user behaviour, friction and value drivers, • Partner closely with product teams to solve problems and shape strategy, • Define core product metrics and ensure accuracy and adoption across teams, • Lead experimentation design and uplift analysis to drive continuous improvement, • Build dashboards and self-serve tools for faster decision-making, • Deliver clear, commercially aligned recommendations to senior stakeholders, • Maintain a structured knowledge base of product insights and learnings, • Deliver experimentation roadmaps and hypothesis-driven product improvements YOUR SKILLS & EXPERIENCE • Strong SQL with hands-on experience analysing product data, • Exposure to dbt and version-controlled analytics workflows, • Python for deeper analysis and exploration, • Experience with modern BI tools (Lightdash / Looker or similar), • Strong communication and data storytelling, • Background in product analytics in consumer-facing digital businesses BENEFITS & SELLING POINTS • Salary up to £85,000, • Hybrid Working, • Great opportunity to join a growing team and business

Digital Marketing Strategist – In-house D2C beauty/skincare – Hybrid London | Up to £60k Our client is a fast-growing D2C business operating at the intersection of ecommerce, performance marketing and consumer psychology. With a rapidly expanding customer base and a data-led approach to creative, the business is scaling quickly and investing heavily in strategic, performance-driven content to fuel growth. They are now looking for an experienced Strategist to join their high-performance Growth team and take real ownership of creative direction across ads and landing pages. This is a hands-on, commercially focused role within a fast-paced, highly collaborative environment. You will work closely with media buyers, designers, editors, UGC creators and landing page teams to turn insights, trends and customer psychology into high-converting creative that drives measurable results at scale. What will I be doing? • Developing creative concepts rooted in customer pain points, reviews, surveys & support insights, • Analysing competitor ads and platform trends across Meta, TikTok and YouTube, • Translating product benefits into hooks, angles, scripts and visual storylines, • Building structured creative testing roadmaps for planned, data-led experimentation, • Reviewing ad performance to identify winning hooks, fatigue signals & optimisation opportunities, • Using metrics - thumbstop ratio, hook rate, hold rate, CTR and CVR to inform creative decisions, • Turning performance insights into new creative iterations and test ideas, • Writing clear briefs for designers, editors, UGC creators and influencers, • Providing script structures, shot lists, messaging hierarchy and hook variations, • Ensuring creative execution aligns with strategic intent and positioning, • Developing landing page messaging including above-the-fold content, offers and objection handling, • Aligning ads and landing pages for consistent, conversion-led messaging, • Supporting a weekly creative testing pipeline across new concepts, iterations and formats, • Maintaining a creative insights library of winning hooks, angles, patterns and scripts What do I need? • 2–5+ years’ experience in DTC marketing, creative strategy, performance creative or paid social, • Strong preference for experience within beauty, wellness or supplement brands, • Proven track record of developing ad concepts that scaled effectively, • Experience collaborating with media buyers, designers or growth teams, • Deep understanding of consumer psychology, emotional triggers and direct-response marketing, • Ability to interpret ad performance data and translate insights into creative decisions, • Strong copywriting and scripting skills, • Highly structured thinker, able to build systems, not random tests Nice to have • Experience working with UGC creators or influencers, • Familiarity with CRO or landing page optimisation, • Knowledge of platform creative tools such as Meta Ads Library or TikTok Creative Center, • Comfortable reviewing creative using Figma or similar tools What is on offer? • Competitive salary up to £60k depending on experience, • Hybrid working with time in a London office, • 28 days holiday plus bank holidays, • Pension scheme, • Opportunities for ongoing learning, mentorship and development, • Direct access to senior leadership, • A genuinely ambitious, collaborative and performance-driven culture Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140k followers by clicking on the Spotlight logo to keep updated on our latest marketing, digital, design and communications roles and blogs. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need to support you during the interview process. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert.

Job Description Title Business Operations Associate (Marketing) - Early Talent Programme Department Marketing Reports to Marketing Lead Start Date ASAP Location London: 3 days in the office Contract Type Permanent Deadline 20 February 2026, 5pm LiveMore exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come. Using our unique LiveMore Mortgage Matcher® and LiveMore Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with LiveMore’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement. LiveMore is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. As evidence of our growth, last year, we were recognised as one of the Top 100 Fastest Growing Companies in the UK by the Business Leaders 500 and we will lend in excess of £600m this year. We live by four core behaviours that shape our culture and guide our success: • Commitment – going the extra mile for brokers, customers, and colleagues., • Agility – adapting quickly, embracing innovation, and staying ahead in a dynamic market., • Humility – valuing collaboration, listening actively, and learning continuously., • Openness – communicating transparently and welcoming diverse perspectives. If these behaviours resonate with you, you’ll thrive here. Purpose Are you early in your career and eager to explore the inner workings of a fast-paced, dynamic organisation? This is a truly unique opportunity to join our Early Talent Programme as a Business Associate with a focus on Marketing, where you will gain hands-on experience in marketing execution whilst contributing to broader business operations initiatives from day one. This is a generalist role within a small, highly effective marketing team, working closely with senior stakeholders and external partners. You’ll help with marketing execution and planning across multiple channels whilst also supporting cross-functional business projects, giving you exposure to operations, technology, propositions, and people functions. This would be an ideal role for someone with 1-2 years’ experience who is passionate about marketing, confident getting hands-on, and eager to develop broader business operations skills. We will make sure you continue to grow, learn new skills and take on exciting new projects. You’ll be involved in: Marketing Responsibilities (Primary Focus): • Supporting the planning and execution of marketing campaigns aligned to our wider commercial goals, • Updating and maintaining website content in line with brand guidelines and regulatory requirements, • With support from your manager, managing day-to-day activity on our social channels, • Supporting email marketing campaigns, helping to build and test, • Helping track campaign performance and providing clear, actionable insights, • Working with key stakeholders to deliver our price change process, ensuring everything runs smoothly, • Supporting webinars, events and industry activity as required Business Operations Responsibilities: • Supporting cross-functional projects and initiatives across the business, • Researching and presenting ideas to improve processes and efficiency, • Shadowing senior leaders and attending key meetings across departments, • Helping with internal communications, data analysis, and tech tools, • Delivering ad-hoc tasks and projects aligned with wider business strategy What we are looking for We're not just hiring for skills—we're hiring for attitude and potential. You'll thrive here if you: • Have 1-2 years' work experience within a B2B financial services firm., • Are tech-savvy, quick to learn new tools, and comfortable with digital platforms, • Are a self-starter who takes initiative and doesn’t wait to be told what to do, • Have strong written communication skills and an attention to detail, • Are organised, proactive and able to manage multiple priorities in a fast-paced business, • Have a positive, can-do attitude and love being part of a team, • Are curious, always asking questions and eager to understand how things work, • Are hungry to learn, grow, and make a real impact, • Light up the room with your energy, ideas, and enthusiasm What you will gain • Hands-on marketing experience in a fast-paced, high-growth environment, • Exposure to multiple business functions including operations, technology, propositions, and people, • Mentorship and training from experienced professionals who are invested in your development, • Opportunities to contribute to meaningful projects from day one, • Ownership and visibility, with the chance to have real impact on our marketing and business growth, • Exposure to a complex market that has real, profound impact for customers, • A strong foundation for a career in marketing, operations, product, or business strategy, • A chance to shape your own path by exploring different areas of the business, • A brilliant business full of people who are collaborative and dedicated to working together to tackle big problems What makes this role different • You won’t be expected to do everything – you’ll work alongside experienced, senior marketers to help upskill and train you, • It is a true generalist role – primary focus on marketing execution with exposure to broader business operations, • We test, learn, succeed and fail as a team and we encourage you to think of new ways to grow, • You’ll gain unique cross-functional experience that will accelerate your career development Benefits • 30 days holiday plus bank holidays, • Health cash plan, • Growth Shares, • Salary Sacrifice pension scheme, • Employee assistance programme, • A supportive and collaborative working environment with a Wellbeing Calendar focused on supporting mental, physical and financial wellbeing, • Structured quarterly career planning meetings with your Line Manager to support you with opportunities for professional development and promotion

Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer-focused lifestyle and entertainment brands. We want you to feel: · Inspired – a creative environment and cultural stimulus · Empowered – you have the opportunity to shape the way the agency grows · Challenged – we’ll push you to deliver against your potential · Encouraged – we’ll support your development and growth We are driven by our values of: Determined – we are committed Dependable – we are accountable Genuine – we are human first Conscious – we are considered We are looking for a London based Project Director who can bring experience and qualities to enhance our already talented team working efficiently across multiple projects. Strategy · Work closely with the Global Project & Production Director and Client Services Director to understand the vision and direction of the business and support through client relationship and delivery goals · Attend business strategy meetings · Support recruitment for new roles across the business · Input into wider business goals and planning including marketing, training, social presence, insights and research Project Management · Project management – faultless project management of large-scale projects to include budget creation, critical paths, status documents, production schedules · Documentation – creation of detailed and methodical budgets, project plans, team plans, schedules without assistance including being able to suggest new documents and streamlined ways of working for clients and team members · Management – impeccable management of multiple projects within one timeframe including flawlessly managing your own whilst advising on more junior members of staff’s projects and project documentation · Creative – confidently able to own and collaborate on pitch documents including facilitating research, strategy write ups, team plans, contingency procedures, ways of working and considerations · Presentations – confident in leading on creative pitching and confident in leading client and team meetings with clear agendas and action points · Communication – able to communicate effectively across the board from the team to suppliers and clients to senior management · Relationships – able to cultivate positive relationships across the team, suppliers and clients to ensure productive ways of working and positive working environments · Pro-active – able to come armed with solutions and suggestions and lead the way when it comes to pro-actively solving problems, outlining tasks and delegating · Accountability – able to navigate difficult conversations with ease and strategically brainstorm solutions alongside the MD Financial Acumen and Account Management · Full visibility over the team’s annual calendar of works and resource for full scope with ability to forecast and plan ahead · Effectively communicate relevant account information to superiors · Being the main point of contact for all account briefings attending F2F briefings and delegating where appropriate · Oversees team’s financial accountability including project estimating’s, budgets, reconciles and invoicing · Owner of pipeline forecast and broad financial picture for relevant accounts · Manage and maintain accounts for pillar clients, with a strategic approach to client retention · Has awareness of longer-term account requirements and proactively initiates projects and account opportunities. · Inputs into new business plans for accounts and account development alongside MD · Proactively manages GP across all projects ensuring reports are up to date and targets are being met Team Development & Communication · Passion and talent for leading and mentoring a team including Senior Project Manager, Project Managers, Junior PMs and Project Coordinators. Including individual career development for line reports · Coordinate internal training and learning presentations · Proactive support on team recruitment alongside Global Project & Production Director · Ensure internal processes reflect agency culture and values and are appropriately executed by all project managers · Support Global Project & Production Director on team growth development and success planning Key Skills · Demonstrates excellent communication skills when liaising with clients, suppliers and internally; has the ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills · Experience in line managing and mentoring a team • Passionate, self-motivated with the ability to show initiative, willing to immerse themselves in the brands they work with · Energetic, self-motivated, consistently proactive and showing initiative; able to manage their own time well · Mac literate in Microsoft Word, Excel, Outlook · A consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests · Exceptionally organized and able to manage multiple work streams simultaneously D&I statement At Seen Presents we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs. Experience required: Experience within a similar role within a similar sized agency with proven experience of running large complex projects with mixed project and production management teams *Experience within events/brand experience industry within a team of 30 plus *Experience of working in a high growth environment *Experience of managing projects in the millions *Experience of international work a plus

About the Role: We are seeking a dynamic Head of Marketing to drive the UK passenger car marketing strategy. You will lead product launches, develop impactful campaigns, and ensure our vehicles resonate with UK customers. This is an exciting opportunity to shape our brand presence, support the transition to zero-emission transportation, and make a meaningful impact in the automotive industry. Key Responsibilities: • Lead product launches, marketing initiatives, and communications for UK passenger car models., • Develop and implement comprehensive marketing campaigns, including strategies, goals, and execution plans., • Collaborate with cross-functional teams to produce effective promotional materials., • Refine the UK-specific localisation of vehicle selling points., • Create schedules, manage deadlines, and oversee project timelines., • Conduct market research and analyse data to guide strategy., • Proven experience in automotive marketing, with a track record of successfully launching vehicles, executing campaigns, and driving brand growth., • Deep understanding of the UK automotive market, consumer behaviour, and competitive landscape., • Strong project management skills, able to plan, coordinate, and execute multiple marketing initiatives on time and within budget., • Excellent communication, presentation, and storytelling skills, with the ability to translate complex product features into compelling marketing messages., • Data-driven and analytical, capable of interpreting market insights, customer feedback, and campaign performance to optimise strategies., • Collaborative mindset, able to work effectively with cross-functional teams, including sales, product, and communications., • Creative thinker, open to new marketing approaches and digital channels, with a focus on innovation and impact., • Comfortable with occasional international travel for launches, trainings, or industry events., • Proficient in Microsoft Office, CRM tools, and marketing analytics platforms., • Competitive performance-based remuneration., • Company car., • Scottish Widows workplace pension., • 25 days paid holiday plus public holidays., • Car Salary Sacrifice Scheme., • Department and company-wide team-building events. We are committed to building a zero-emission future that reconnects humanity with nature and delivers a world of clean air. Join our diverse and dynamic team to create a positive impact on the environment and society. \n#J-18808-Ljbffr

Head of Global Social and Community Sports and Outdoor Brand London Hybrid Competitive salary and Generous Package & Benefits Fella and Jones are partnered with a leading global Sports and Outdoor brand to appoint a Head of Global Social and Community. This is a newly created role with global ownership of social, community, and creator strategy. The position is highly strategic while remaining closely connected to execution, requiring a leader who can set direction and stay hands on with the work. The role Reporting into senior marketing leadership, you will define how the brand shows up across social platforms globally. You will lead social first campaigns, shape creator and ambassador storytelling, and work closely with regional teams to balance global consistency with local relevance. This role sits at the intersection of brand, culture, and performance. Responsibilities • Own the global social and community strategy, • Lead social first campaigns from concept to delivery, • Remain hands on in creative direction and content quality, • Lead influencer, creator, and ambassador programmes, • Partner with brand, product, creative, paid media, and regional teams, • Oversee community engagement, brand sentiment, and performance insights, • Build and develop a high performing global social team What we are looking for • Proven experience leading global social strategy for premium consumer brands, • Strong understanding of sports or outdoor culture, • Ability to operate strategically while remaining hands on, • Deep experience with creators and influencers, • Confident senior leader with strong creative judgement For more information, apply via LinkedIn or contact the Fella and Jones team at

The role Develop and deliver global and local innovation plans aligned to brand and sales strategy Identify, assess and champion new product growth opportunities Generate powerful consumer insights using qual and quant research Lead NPD projects through the full Stage Gate process Build robust busi

They are seeking an experienced Consumer Insights Director to lead a high profile, strategic programme within their Global Product Innovation team. This role will shape how the organisation engages customers, understands evolving market needs, and converts insight into clear direction for product st

Were looking for an Innovation Marketing Manager to join us at KP Snacks. This is a key role within our Marketing team, reporting to the Head of Innovation. Youll take creative ideas from consumer insights and turn them into reality, working cross-functionally and influencing stakeholders to deliver

Data Scientist – Authentication & Identity (Consumer Tech) Contract: 12 months with potential extension Location: Remote (UK) Working hours: 9:00 am – 6:00 pm About the Role • We are hiring a Data Scientist to join a high-impact Authentication Services team within a global consumer technology organization operating at massive scale., • This role sits at the heart of mobile identity and account access, supporting products used by millions of people worldwide., • You will work on modernizing authentication and login experiences across multiple consumer applications, helping drive growth through high-quality user experience, experimentation, and data-driven decision making. This is a collaborative role, working closely with engineers, product managers, and cross-functional partners in a fast-paced environment. What You’ll Be Doing • Conduct experiment and A/B test analysis to measure the impact of authentication methods, • Perform root cause analysis on drop-offs and issues within authentication funnels, • Deliver funnel analysis across registration, login, and account recovery flows, • Lead opportunity sizing to identify areas for optimization and expansion, • Build and maintain dashboards and reporting to track performance of authentication levers, • Own analytics for a defined set of features and support delivery against the product roadmap Required Skills & Experience • Strong SQL skills (non-negotiable), • Hands-on experience with A/B testing and experimentation platforms, • Experience analyzing large-scale datasets and complex consumer funnels, • Ability to clearly communicate insights and recommendations to stakeholders, • Proven background in growth or product analytics, • Python or R experience preferred Experience level: 4–7 years Background: Consumer tech / consumer apps strongly preferred What Makes This Role Compelling • Work across multiple consumer apps within a single ecosystem, • Solve real-world problems at global scale, • High visibility work influencing products used by millions of users, • Opportunity to shape critical identity and authentication experiences

Sales Operations Analyst / Business Planning & Operations Lead • 12-month Contract, • Location: London – Hybrid (3 days onsite per week), • Salary: £115,000 - 125,000/annum We are hiring on behalf of a global technology client operating at the forefront of consumer hardware, augmented reality, mixed reality, and artificial intelligence. This role sits within the client’s consumer business planning and operations function, supporting large-scale sales initiatives across third-party retail and telecom channels. This position will act as a strategic and operational partner to senior business leaders, with a strong focus on sales planning, analytics, launches, and operational execution across complex, cross-functional environments. Key Responsibilities • Lead business planning and operational initiatives supporting consumer hardware sales through retail and telco channels, • Own reporting, data analytics, annual planning, and launch readiness for sales teams, • Manage multiple concurrent projects across regions, ensuring alignment between product, distribution, and sales teams, • Drive operational efficiency through process improvement, prioritisation frameworks, and scalable operating models, • Identify and implement AI-enabled tools and workflows to improve planning, reporting, and execution, • Partner closely with senior stakeholders as a strategic advisor on medium- and long-term sales planning, • Support end-to-end launch execution, ensuring sales teams are prepared and supply/demand constraints are understood and managed Required Experience & Skills • 12+ years of experience in Sales Operations, Business Planning & Operations, Strategy Consulting, or a closely related field, • Proven experience supporting consumer sales channels (retail, telecom, or direct-to-consumer), • Hands-on experience managing hardware product launches, including supply and demand constraints, • Strong background driving initiatives in cross-functional, fast-paced environments, • Experience managing multiple workstreams simultaneously at regional and global level, • Advanced analytical capability, including developing or overseeing quantitative analysis and translating it into actionable insights, • Proficiency with CRM systems, data visualisation tools, and analytical platforms, • Strong working knowledge of Excel, PowerPoint, and Google Workspace, • Demonstrated experience using AI tools or AI-driven workflows to improve operational efficiency, • Experience within consumer technology companies, • Exposure to telecom or large-scale retail environments, • MBA or postgraduate degree in an analytical field, • Experience operating in international or multi-regional teams This is a contract role within a highly complex and fast-moving environment, suited to candidates who have operated at scale and are comfortable navigating ambiguity, cross-functional dependencies, and evolving business priorities. By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent.

Support sales teams with medium- and long-term planning through deep analytics of business potential, trends, and performance insights. Experience in Management Strategy Consulting, Corporate Strategy, Sales Planning & Operations, or related fields. Experience within consumer sales channels (Retail,

We’re hiring: Sales Analyst – London SW1W 0SR (Hybrid) At Verisure, we protect what matters most. As the #1 Alarm Company in the UK, Europe and Latin America, we support over 5 million customers worldwide, and we’re growing fast. Recognised as a UK Top Employer 2025 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses. The Role We’re looking for a Sales Analyst to join our Sales Performance team, working closely with Sales Leadership and senior stakeholders to drive smarter, data-led decisions. This is a highly visible role where your insights directly influence sales performance, commissions, incentives, and commercial strategy. What you’ll be doing • Analyse sales activity and performance to identify trends, opportunities, and risks, • Build clear, impactful sales dashboards and KPI reporting, • Support and improve sales reporting and commission models, • Partner with Sales Leaders to turn data into actionable insights, • Deliver ad hoc analysis for senior management, • Educate the sales organisation on commission structures and performance metrics, • Collaborate cross functionally and with international Verisure teams What we’re looking for • 2+ years’ experience in an analytical role (sales, finance, consulting, start up, etc.), • Strong analytical and problem solving skills with commercial awareness, • Advanced Excel skills (Power BI a plus), • Confident communicator – able to explain numbers to non-technical audiences, • Highly organised, proactive, and detail focused What you’ll get • Competitive salary + strong benefits package, • Hybrid working (up to 2 days remote per week), • Bupa private healthcare + MediCash, • Birthday off, • Discounted gym & health club membership, • Enhanced maternity & paternity leave, • Employee alarm discount, • Perkbox discounts & rewards, • Cycle to Work scheme, • Real career progression in a high growth business Why Verisure? We offer more than a job. You’ll join a high performance, international organisation with genuine development opportunities and a culture that values people as much as results. Interested? Apply now and take the next step in your career with Verisure. Be you. Be more. Be Verisure.

We’re working with a fast-growing international company that helps consumer brands sell online across multiple channels, including marketplaces, direct-to-consumer websites, and retail partners. They work with well-known FMCG and digital-first brands across health, personal care, home, and electronics, supporting their growth globally. We’re looking for an experienced Ecommerce and Marketplace Manager to take ownership of online sales performance across key platforms. This is a hands-on role, ideal for someone with a strong commercial mindset and experience in e-commerce or digital marketing. You’ll manage multiple brands, work in a fast-paced environment, and focus on driving revenue and improving performance across online channels. Key Responsibilities • Manage and optimise sales performance across Amazon (Seller & Vendor Central) and Shopify, • Track and analyse sales, conversion rates, content performance, and channel results, • Turn data into clear insights using Excel, dashboards, and e-commerce tools, • Work closely with supply chain teams to ensure stock availability and smooth delivery, • Partner with marketing teams to improve the online customer journey, • Monitor competitors and market trends, • Support pricing, forecasting, and margin analysis Requirements • 3+ years’ experience in e-commerce, digital retail, or a similar role, • Strong Excel skills (pivot tables, formulas, lookups), • At least 2 years’ hands-on experience with Amazon Seller Central or Vendor Central, • Experience using Shopify and understanding online shopper behaviour, • Strong communication skills and ability to work cross-functionally, • Comfortable working in a fast-moving, high-growth environment

Proven experience in a marketing role, preferably within automotive, FMCG, or consumer brands. Strong analytical skills with the ability to translate data into actionable insights.

Bolt Insight — London (Hybrid). At Bolt Insight, we’re building the future of market research. Our AI-powered platform helps the world’s leading brands like Unilever, Danone to uncover consumer insights at scale—faster, smarter, and more human than ever before.

Creative Excellence - Associate Director. Creative Excellence - Associate Director. Experience in quantitative/qualitative market research or consumer insights at least at Research Manager level, with potential as an Associate Director.

A leading gaming company is seeking a Consumer Insights Manager to drive research initiatives across PlayStation. The role requires collaboration with various stakeholders to provide strategic insights that enhance the consumer experience and inform business decisions. You will manage research proje

Customer Insights Analyst | ResTech. Consumer Insights Analyst (equivalent to a recently promoted SRE). Customer Success / Insights team to.

A leading market research firm in the UK is seeking recent graduates or early-career analysts passionate about consumer behavior.

This is a role in our retail insight team, driving insights and predictions for commercial success with knowledge of global food and consumer goods retailing. You may also play a role in supporting consulting projects, providing commercially focused insights that exceed clients’ expectations in te

Associate Director - FMCG Consumer Insights UK / Fully Remote Working (UK-based applicants only) GBP 50-60,000 + good benefits - (posted May 7 2025). Job Spec: A blend of custom-built technology and insight expertise helps this well-established Insight Consultancy help its Global FMCG client base im

Effectively champion product vision & strategy, monitor product progression through completion of milestones and partner with other parts of the organization including Central Analytics, Consumer Insights and Product Marketing. Build knowledge and understanding of data driven insights within the res

A leading beverage company in the United Kingdom is seeking a skilled Brand Manager to drive growth and innovation for their beer brands.

Research Manager – Quantitative – Strategic Insight Consultancy. This independent insights consultancy provides global insight and consumer‑grounded design guidance for many of the world's most recognizable CPG brands. Ensure project outputs are of the highest quality and present well‑though

We’re looking for a Senior Researcher, Consumer Insights – a strategic thinker and storyteller who will establish and lead Numan’s first dedicated consumer insights function. Extensive experience in consumer or market research, ideally within fast‑moving consumer, technology, or health categ

An award-winning strategic insight consultancy is seeking an experienced Insights Director to lead high-impact, culturally driven projects for some of the world’s most recognised brands. Shape Brand Strategy Through Cultural and Consumer Insight. Significant experience in qualitative research, bra

A leading consumer goods company is seeking a Senior Director of Growth Analytics to drive strategic insight and data-informed decision-making across its global brand portfolio.The successful candidate will optimize investments in growth levers and lead a high-performing global insights team.This ro

Effectively champion product vision & strategy, monitor product progression through completion of milestones and partner with other parts of the organization including Central Analytics, Consumer Insights and Product Marketing. Build knowledge and understanding of data‑driven insights within the r

Insight into how consumer and customer insights functions operate in practice. Your insight will inform curriculum design, employability strategy, and employer engagement, ensuring graduates are equipped to add value quickly in professional insights environments.

Marketing Insights Manager, Fixed Term - Fanatics Collectibles. Fanatics Collectibles is seeking a data‑driven, detail‑oriented Marketing Data & Insights Consultant to lead consumer and brand performance measurement across the EMEA region. Subject to applicable laws, Fanatics Collectibles may ch

This is a unique opportunity for a bright and driven Consumer Insights Manager to be part of the exciting journey of further growing our Pricing and Revenue Management business and expertise. Playing an active role in contributing to the strategy and vision for SKIM with regard to Revenue Growth Man

Open Shift Telemetry Job Description Role Overview Role / Job Title: OpenShift Telemetry Work Location: London / Sheffield Mode of Working: Hybrid Office Requirement (if hybrid): 10 days a month The Role We are seeking a skilled OpenShift Telemetry Engineer to join our team. Your Responsibilities In this role, you will be: Primarily responsible for implementing, managing, and optimizing the observability stack within a Red Hat OpenShift Container Platform environment to ensure system health, performance, and security. Bridge the gap between application monitoring and infrastructure, leveraging different tools like tools. Your Profile Essential Skills / Knowledge / Experience Design, implement, and maintain data pipelines to ingest and process OpenShift telemetry (metrics, logs, traces) at scale. Stream OpenShift telemetry via Kafka (producers, topics, schemas) and build resilient consumer services for transformation and enrichment. Engineer data models and routing for multi-tenant observability; ensure lineage, quality, and SLAs across the stream layer. Integrate processed telemetry into Splunk for visualization, dashboards, alerting, and analytics to achieve Observability Level 4 (proactive insights). Implement schema management (Avro/Protobuf), governance, and versioning for telemetry events. Build automated validation, replay, and backfill mechanisms for data reliability and recovery. Instrument services with Open Telemetry; standardize tracing, metrics, and structured logging across platforms. Use LLMs to enhance observability capabilities (e.g., query assistance, anomaly summarization, runbook generation). Collaborate with platform, SRE, and application teams to integrate telemetry, alerts, and SLOs. Ensure security, compliance, and best practices for data pipelines and observability platforms. Document data flows, schemas, dashboards, and operational runbooks. Desirable Skills / Knowledge / Experience / Personal Attributes Hands-on experience building streaming data pipelines with Kafka (producers/consumers, schema registry, Kafka Connect/KSQL/Stream). Proficiency with OpenShift/Kubernetes telemetry (Open Telemetry, Prometheus) and CLI tooling. Experience integrating telemetry into Splunk (HEC, UF, source types, CIM), building dashboards and alerting. Strong data engineering skills in Python (or similar) for ETL/ELT, enrichment, and validation. Knowledge of event schemas (Avro/Protobuf/JSON), contracts, and backward/forward compatibility. Familiarity with observability standards and practices; ability to drive toward Level 4 maturity (proactive monitoring, automated insights). Understanding of hybrid cloud and multi-cluster telemetry patterns. Security and compliance for data pipelines: secret management, RBAC, encryption in transit/at rest. Good problem-solving skills and ability to work in a collaborative team environment. Strong communication and documentation skills. TPBN1_UKTJ

Social Media Specialist - Benelux (6-Month FTC) Overview We are seeking a highly skilled and motivated Social Media Specialist to join our team on a 6-month fixed-term contract. This role will focus on expanding social media coverage across the Benelux region, with a particular emphasis on community management for the Netherlands. The successful candidate will play a pivotal role in delivering exceptional customer experiences through social media channels, ensuring alignment with brand guidelines and maintaining high service standards. Responsibilities of the Social Media Specialist Act as the primary contact for customer interactions through social media channels in Dutch, French, and English . Manage both proactive and reactive conversations for specific brands, ensuring best-in-class service. Publish, monitor, and moderate social media engagement, responding to customer inquiries and complaints in line with brand tone and service level agreements (4-hour weekday SLA). Use tools such as Sprout Social to schedule and publish posts, monitor performance, and conduct social listening to identify trends and sentiment drivers. Build, analyze, and report on operational KPIs and consumer insights, collaborating with the careline team to merge customer service insights with social sentiment. Partner with quality controllers, trainers, and stakeholders to ensure training materials and knowledge-base articles reflect the latest social media trends and practices. Support the preparation and delivery of training workshops and assist in monitoring consumer interactions to maintain high standards. Qualifications Extensive social media and community management experience : At least five years of experience managing online communities for consumer brands, with a proven track record of improving engagement, sentiment, and response times. Language proficiency : Native-level Dutch, with strong French and English skills to support cross-country harmonization and tri-lingual moderation. Technical expertise : Proficiency in Sprout Social or similar social media management tools, with experience in social listening, content scheduling, and reporting. Deep understanding of social media platforms : Knowledge of algorithms, community guidelines, and best practices across platforms like Facebook, Instagram, and X/Twitter. Analytical skills : Ability to turn social data into actionable insights and present findings to stakeholders. Strong communication skills : Excellent written and verbal communication in multiple languages, with the ability to maintain a consistent brand voice. Collaborative mindset : Experience working with cross-functional teams to harmonize processes and share best practices. Adaptability : Comfortable working in a high-volume, fast-paced environment with flexible shifts. Passion for innovation : Eagerness to explore new technologies and contribute ideas for continuous improvement. Day-to-Day duties of the Social Media Specialist Engage with customers across social media platforms, addressing inquiries and resolving complaints promptly. Monitor and analyze social media performance, identifying trends and areas for improvement. Collaborate with internal teams to ensure seamless workflows and knowledge sharing. Develop and deliver training materials to keep the team updated on the latest social media trends and practices. Maintain high standards of customer service and compliance with brand guidelines. Benefits A supportive and sociable team environment. Competitive salary of £32,000 for the duration of the contract. Pension scheme and eye test vouchers. Discounted corporate gym membership with Nuffield. Opportunities to participate in local charity initiatives and fundraising events. Campaign-specific benefits, including discounts, incentives, and prizes. Recommend-a-friend scheme with a paid reward of £500+. Access to apprenticeships, qualifications, and career development programs. Perkbox Recognition Scheme and cycle-to-work scheme. Additional Information Operational Hours : Monday to Friday, 8:00 AM - 4:30 PM. Flexibility may be required to cover evenings and weekends as needed. Training : Comprehensive training will be provided, including a full company induction and ongoing support throughout the project. Career Growth : Opportunities for professional development and progression, with additional responsibilities rewarded with salary increases. If you are passionate about social media, customer engagement, and delivering exceptional service, we encourage you to apply for this exciting opportunity. Join us and be part of a dynamic team that values innovation, collaboration, and continuous improvement. TPBN1_UKTJ

Position Title: Senior Customer Development Manager (QSR) Position Type: Regular - Full-Time Requisition ID: 39240 Senior Customer Manager. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. We're looking for someone who can elevate our major QSR bakery relationships by combining customer obsession with sharp, insight-led strategy. You'll create meaningful engagement, unlock profitable volume growth, and build lasting, high-value partnerships. 1. Think Big and Plan In this role, you won't just plan - you'll shape the future of your sector. Working hand-in-hand with our Category, Culinary, and Marketing teams, you will: • Pinpoint and prioritise high-value prospects with real growth potential • Spot exciting bespoke NPD and EDP opportunities that set our customers apart 2. Be Customer Obsessed You'll lead with curiosity, energy, and a deep commitment to delivering what customers truly need. Your focus will be to: • Strengthen and grow existing customer relationships with fresh ideas and proactive engagement • Bring sharp rigour to performance tracking so we're always ahead of the curve 3. Act Like an Owner You'll take full command of your sector - treating it like it's your own business. You'll be empowered to: • Hit and exceed volume and profitability targets by retaining customers, expanding their baskets, and unlocking new wins • Use Salesforce as your command centre for pipeline management and customer insights 4. Bring Out the Best in Our People You'll be a connector, collaborator, and energiser - building trusted relationships across the organisation to deliver outstanding results for customers. You'll partner closely with: • Procurement, Supply Chain, Commercial Finance, Marketing, Agriculture, Category, and Culinary teams to bring every brief to life with precision and impact. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. What You'll Bring to the Role Experience You'll thrive here if you bring: • FMCG experience - You know the pace, the pressure, and the opportunities of the FMCG world. • A strong track record in sales and account management - You've delivered results, built relationships, and grown business. • Profit & Loss ownership - You're confident managing the numbers and steering commercial performance. • Experience working with franchisee models - You've navigated the dynamics of franchise-led businesses. • Exposure to bespoke product development (EPD/NPD) - You know how to help customers bring tailored ideas to life. Knowledge To succeed, you'll already understand: • The FMCG food landscape - including current trends and what's coming next. • The Foodservice environment - you know how it operates, what drives success, and how to add value. • The QSR sector - plus familiarity with key players and how decisions are made. • The potato industry - any insight here is a real advantage. Skills You'll excel in this role if you can demonstrate: • Strong negotiation, persuasion, and influencing skills - you can read a room, shape a conversation, and move people to action. • Excellent planning and organisation - you're structured, proactive, and always a step ahead. • Confident presentation planning and delivery - you know how to engage, inspire, and communicate with impact. • Solid Microsoft Office capability - from building sharp decks to managing data with ease. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience (standard across all job postings). We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Position Title: National Account Executive Position Type: Regular - Full-Time Requisition ID: 39380 National Account Executive At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the role. We're looking for a commercially sharp, insight-led National Account Executive to join our high-performing team. This is not your average sales support role - we're seeking someone who's just as comfortable diving into category insights and promotional effectiveness as they are managing customer relationships and executing plans. This role is the perfect springboard for someone looking to build a career in account management, category development, or commercial strategy within FMCG. You'll work with major retail customers, supporting national account managers in delivering best-in-class execution - and you'll stand out by bringing data-led thinking and curiosity to every conversation. What you'll be doing. Support National Account Managers in the day-to-day management of key retail accounts. Own elements of customer account admin: promotional planning, pricing, forecasting, and tracking. Collaborate closely with category and insights teams to develop compelling, customer-specific stories and presentations. Evaluate the performance of promotional activity and work with the wider commercial team to optimise future plans. Translate consumer and shopper data into actionable recommendations for both internal stakeholders and retail partners. Prepare and present key business updates, sales performance reports, and category reviews. Build and maintain strong cross-functional relationships across sales, marketing, supply chain, and category teams. What you'll need to be successful. 1-3 years' experience in FMCG, preferably in a commercial, sales support, or category role. Experience of the GB retail market. Strong analytical skills and a genuine interest in what drives consumer behaviour and category performance. Excellent communication and presentation skills - confident working with data and turning it into a story. Organised, proactive, and eager to learn - you'll thrive in a fast-paced environment. Degree educated or equivalent experience. Benefits of the role. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including: An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out. About the team. The Retail Sales team at McCain is made up of three closely connected functions - Sales, Category, and Demand. Each customer and channel benefits from dedicated support across all three functions, with daily collaboration to share insight and drive results. We are a winning team, and we're proud to say we finished top in The Advantage Group across all categories for the 5th year running. Where will I work. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. About McCain. Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters. Leadership principles. At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results. The McCain experience. We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Kingston-upon-Hull* || GB - United Kingdom : England : Leeds* || GB - United Kingdom : England : Sheffield* || GB - United Kingdom : England : York* Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Job Description We are looking for an eCommerce Executive to join our team on a 12-month fixed-term contract to cover maternity leave. You will manage and implement both executional and strategic initiatives on our public-facing consumer website, experian.co.uk. You will play an important part in optimising the user experience, promoting engagement, and supporting business growth through digital strategies. Responsibilities You will help manage important customer journeys across experian.co.uk, handling daily requests for new content production, updating live content, and delivering optimisation tests to improve page performance. Provide regular updates and analysis on the performance of webpages and end-to-end journeys; report important conversion and engagement KPIs, heatmapping insights, and session replay findings. Optimisation Testing: Lead the delivery of the A/B testing roadmap across core paid media journeys.Attend Agile ceremonies (block planning, stand-ups), define test briefs, manage development tickets, and conclude tests with analysis reports. Work with Acquisition, CRM, and Product teams to ensure the entire customer journey (from initial touchpoint to conversion) is seamless, relevant, and optimised. This includes aligning on campaign goals, messaging, and landing page experiences, and sharing insights to improve engagement, education, and conversion across channels. Content Delivery: Partner with Content and SEO teams to plan and implement their content roadmap for experian.co.uk. Project Management: Partner with the Product team on long-term enhancements to ensure new features are effectively represented on experian.co.uk. Qualifications Experience in an eCommerce or website management role. Experience with customer journey optimisation and conversion rate improvement. Proficiency with analytics tools (e.g., GA4) and heatmapping/session replay tools. Knowledge of A/B testing methodologies and experience managing test roadmaps. Good understanding of different marketing channels (e.g., SEO, Paid Media, CRM) and how they impact website performance. Experience using Jira or similar ticket management software. Desirable Basic HTML/CSS knowledge and familiarity with SEO principles and best practices. Exposure to tools such as Optimizely, Hotjar, or similar. Additional Information Benefits package includes: Hybrid working - 2 days a week in the office Great compensation package including discretionary bonus Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-DSI #LI-Hybrid Grade:E/EB9 Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here TPBN1_UKTJ

About the Role: Join Ferrero UK & Ireland as an eCommerce National Account Executive and become part of a forward-thinking team shaping the future of online retail. This role offers a fantastic opportunity to contribute to the success of our eCommerce sales operations by working closely with key customers, supporting joint initiatives and building valuable commercial expertise. You will collaborate with a wide range of teams across the UK, including Shopper and Marketing as well as with global colleagues in Strategic Business Development, giving you exposure to how Ferrero operates as a truly international organisation. You will be welcomed into a collaborative, dynamic and customer-focused environment where different perspectives are valued, and everyone is encouraged to learn and grow. We are committed to providing a flexible and inclusive workplace, alongside meaningful opportunities for professional development. Main Responsibilities: In this role, you will support day to day customer relationships, acting as a key contact for operational queries while helping to prepare sales volume budgets and forecasts. Working in partnership with customers and internal stakeholders, you will help drive improvements aligned to customer priorities, positively influencing performance and outcomes. You will take ownership of customer administration, build strong and respectful relationships internally and externally, and play an active role in improving the digital shelf experience. You will also support the execution of trade plans by managing promotional applications with customers and collaborating closely with Category Marketing and other partners to develop eCommerce specific product solutions. Working alongside Marketing and external agencies, you will help deliver engaging consumer-focused digital campaigns, gaining insight into media performance and identifying opportunities to improve return on investment. Your contribution will support the delivery of customer plans and promotional activity that drives strong execution and sales performance. Performance management is a key part of the role. You will be responsible for routine customer reporting, analysing performance and helping to design and implement solutions such as new initiatives, events, pricing strategies or product development. You will support the sales invoicing process to ensure service level agreements are met, manage SAP Trade Management processes end to end and assist with the management of promotional budgets to ensure investment is effective and impactful. If you're looking for a role where you can make a meaningful contribution, develop your skills and be part of an inclusive team that values collaboration and curiosity, we would love to hear from you! About You: An interest in new and emerging technologies and platforms is important for this role. You may already have experience with EPOS systems, market data and insights tools such as Nielsen or IRI, sales planning tools like Blue Planner, and reporting or visualisation tools including PowerBI and Microsoft 365. Just as importantly, you are inquisitive about the potential of new digital tools and AI, and keen to explore how they can add value and improve the way we work. To be successful in this role, previous or current Amazon experience is desirable and you will bring a high level of attention to detail, strong analytical capability and a clear focus on delivering results. You communicate clearly and inclusively, are comfortable influencing others, and enjoy working collaboratively across teams and functions. You are able to manage your time effectively, adapt positively in a changing environment, and balance multiple priorities while finding practical solutions with colleagues from different areas of the business. You will be confident using MS Office, particularly Excel, and experience with SAP TM is welcomed but not essential. Experience of working collaboratively within a cross-functional or matrix organisation is important, as teamwork and shared ownership are central to how we work. Our Benefits & Perks: Careers with caring built in - discover our benefits here . About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com . DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here . TPBN1_UKTJ

Role Title: Field Deployment Lead - Visibility Execution Location : Field Based (National Coverage) Contract : 9 months (possibility of 3 month extension) Start date: Feb 2026 Role Purpose: Responsible for the end-to-end deployment and execution of a large-scale visibility program across our targeted universe of stores. This role ensures every store receives best-in-class installation, seamless coordination, and consistent brand execution that meets both company and retailers high standards. Key Responsibilities: Deployment Ownership: Lead and oversee the full deployment process for visibility toolkits across all assigned stores, ensuring flawless execution and consistent brand standards. Site Surveys & Approvals: Manage the pre-installation site survey process, ensuring all technical, safety, and aesthetic considerations are addressed in 3rd party reports from each store. Confirm all internal and external local and regional approvals are obtained from retailers and relevant authorities before any work begins. Oversee PPOSM (Permanent Point of Sale Material) production, logistics and installation - ensuring specifications, materials, and finishes meet brand and retailer requirements. Supplier Management: Oversee and hold suppliers accountable for quality, timeliness, and adherence to installation guidelines. Conduct regular reviews and manage performance to maintain the highest standards. Project Management: Develop and manage detailed deployment plans, timelines, and budgets. Track progress, anticipate risks, and implement corrective actions to ensure deadlines are met. Retailer & Stakeholder Engagement: Act as the key point of contact between internal teams, retailers, and suppliers. Maintain strong communication and transparency to ensure all parties are aligned at every stage. Quality Assurance: Conduct on-site quality checks and manage post-installation snagging to ensure installations meet specifications and visual excellence. Problem Solving & Initiative: Operate as a solutions-oriented self-starter who can anticipate challenges, identify potential issues before they arise, and act quickly to resolve them. Reporting & Insights: Deliver regular updates, progress reports, and learnings to key stakeholders. Track performance metrics to continuously improve deployment efficiency and execution standards. Health & Safety Compliance: Ensure all installations meet safety regulations and retailer requirements. Maintain accurate documentation and compliance records. Ensure full adherence to health and safety, and building regulations, ensuring suppliers/installers are maintaining proper documentation and compliance standards for every installation. Flexibility & Field Mobility: Work flexibly across regions with travel required. Manage multiple sites simultaneously and adapt to changing schedules or priorities. Lifecycle Management: Oversee the ongoing maintenance and lifecycle of visibility assets, ensuring stores remain compliant and installations are well maintained. Ideal Profile: Proven experience in field marketing, retail operations, & large-scale deployment project management, ideally within FMCG, Retail, Restaurants or Consumer Goods. Hands on experience in PPOSM production, fabrication, and installation, with strong understanding of materials, finishes, and fixture construction. Solid understanding of building regulations, landlord approvals, and on-site compliance requirements for retail environments. Exceptional attention to detail and a passion for delivering high-quality brand execution. Strong communication and stakeholder management skills, with confidence in managing multiple external partners. Solutions-focused, proactive, and comfortable working autonomously to drive results. Highly organised and able to thrive in fast-moving environments, managing competing priorities. Flexible and adaptable to travel and variable working hours as required by project timelines. TPBN1_UKTJ

SEO Assistant Manager - Content SEO Assistant Manager - Content The location of the role is Paddington, London (hybrid working) . The duration of the contract is 6 months initially . The pay rate on offer is £165 - £180 per day (via PAYE) . Role Summary Support and optimise digital content across UK & IE markets to strengthen search visibility, enhance customer experience, and contribute to overall organic growth. Key accountabilities of the role Optimise on-page content elements (meta tags, headings, content, internal links) across priority templates to maximise SEO performance Identify opportunities to improve content quality, hygiene, and internal linking across the site, utilising keyword and competitor data to inform decision-making Coordinate with the external copywriting agency, ensuring effective budgeting, briefing and prioritisation of large-scale content batches Conduct editorial planning, brief creation, and gap analysis; recommended evergreen content topics to inform the content calendar, increasing visibility of long-form content in SERPs Develop and refine topic clusters, aligning content updates with taxonomy improvements and broader category strategies Report on the performance of SEO changes and campaigns, sharing insights and success stories with relevant stakeholders to encourage continued optimisation Provide SEO training; upskilling stakeholders on best practice, defining processes, developing learning materials, and articulating the role content plays in wider online and acquisition strategies Support the SEO Manager in building the content optimisation and experimentation roadmap, contributing ideas and helping set category priorities in alignment with business objectives Contribute to cross-functional projects, including content migrations and template development, ensuring SEO Content best practice is applied Stay up to date on search trends, algorithm changes, and industry developments, sharing relevant insights and opportunities with the team. Key skills and experience Demonstrable experience working within SEO teams or agencies Strong understanding of SEO best practice, with specialist knowledge of content optimisation, search intent, and on-page factors that influence organic visibility Good understanding of ecommerce page types and how each can be optimised for SEO Strong organisational skills, with the ability to manage multiple projects and large-scale content and data sets Clear communication skills, with an excellent grasp of English spelling, punctuation, and grammar Collaborative mindset, and able to build strong working relationships with content writers, editors, merchandisers, analysts, and commercial stakeholders Data-driven approach; able to support recommendations with insight and monitor performance impact Familiarity with a variety of SEO and analytics tools (e.g., Google Search Console, Google Trends, Adobe Analytics, Botify, SEO rank trackers) - or a willingness to learn them quickly Desirable: Understanding of how content influences consumer behaviour and engagement Desirable: Awareness of Technical SEO and Digital PR, and how both align with Content SEO to impact performance TPBN1_UKTJ

CRM Manager £40k - £50k Hybrid working Cheshire Forward Role are working with an e-commerce brand operating in the premium home and lifestyle space. Established for over 15 years, the business has experienced exceptional growth in recent years and is now stepping into an exciting new phase. Historically sales-led, the business is now shifting into a more structured, strategically driven organisation, with a strong focus on brand, customer experience, and sustainable growth across channels. This is a unique opportunity to join during a pivotal transformation period and make a big impact quickly. The Role Leading a CRM team of three within a 12-strong marketing team, you'll take full ownership of CRM, shaping the strategy from the ground up while staying hands-on day to day. This is a role for a data-driven CRM Manager who enjoys balancing execution with long-term thinking. You'll own and optimise the email programme, build smart automated lifecycle journeys, and lead the move into SMS and WhatsApp, working closely with internal teams to drive stronger engagement, retention, and customer lifetime value as the business grows. Responsibilities: Own and optimise daily CRM activity across email and automated journeys to drive engagement and performance Build and improve multi-channel customer journeys across email, SMS, and WhatsApp to boost conversion and retention Lead Bloomreach campaigns, automations, segmentation, and personalisation while ensuring best-practice use Work closely with Marketing, Creative, E-commerce, Product teams, and external partners to align CRM with launches and promotions Analyse performance, improve deliverability and list health, and turn insights into actions that grow revenue and customer engagement What we're looking for: 3+ years in CRM, lifecycle, or email marketing with a proven track record of driving revenue and retention Hands-on experience with Bloomreach and building automated journeys, segmentation, and A/B tests Strong understanding of SMS and WhatsApp as part of a multi-channel lifecycle strategy Data-driven with the ability to interpret insights and turn them into action, plus excellent communication and project skills Comfortable in a scaling business with evolving processes and a passion for consumer brands As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. TPBN1_UKTJ

Customer Data & Strategy Intelligence Manager (individual contributor) - 12-month + contingent worker Central London office - hybrid working 2 days per week Salaries in the region of £50,000 - 60,000 DoE J13049 Candidates must have full UK working rights without sponsorship requirements. A global leader in the design, marketing, and distribution of premium lifestyle products, including apparel, accessories, home furnishings, and other licensed product categories. For five decades, the long-standing reputation and distinctive image has been consistently developed across an expanding number of products, brands, sales channels, and international markets. The Company's brands constitute one of the world's most widely recognized families of consumer brands. Seeking an experienced, passionate and motivated individual to join the Global Customer Intelligence & Experience organization. Reporting to the Senior CRM & CX Manager, the successful candidate will be a strategic, data-driven, and analytical individual, holding proficient experience setting strategy within teams and reporting structures and will contribute to the Global CIX vision, execution of strategy and proof of concepts. Duties Support the Senior Manager in the development, tracking, and execution of the Global Customer Data Strategy roadmap. Analyse customer data from global sources to evaluate performance, uncover trends, and assess long-term value, directly shaping strategic decision-making and future initiatives. Conduct competitor analysis to inform internal stakeholders on the global retail market and how different data strategies are influencing customer behaviour. Partner with the CIX Insights and Data Science team to identify opportunities to improve customer KPIs and drive growth and loyalty. Collaborate with regional stakeholders to deliver global customer reporting aligned to business objectives, translating insights into strategic recommendations that strengthen customer intelligence. Develop and maintain comprehensive reports and dashboards covering global customer metrics and KPIs. Present reporting insights to the wider business, offering recommendations to optimise performance and drive growth. Work cross-functionally with teams and regions across multiple geographic locations. Support the ongoing improvement of customer data processes, ensuring the accuracy and visibility of global customer data. Promote and govern best practice and global consistency across customer data initiatives and reporting, ensuring data activity is connected and trackable for effective measurement and reporting. Skills Experience developing a customer-data-first strategy in collaboration with cross-functional teams. Strong background in customer data analysis, insights, and storytelling, with experience in research analytics. Proven ability to use data-driven insights to inform decision-making within a retail or relevant commercial environment. Demonstrated success working within complex stakeholder landscapes and building effective partnerships. A customer reporting specialist with experience managing and optimising data-led projects. Excellent analytical capability, with a proven ability to interpret complex datasets and translate them into actionable insights. Strong understanding of CRM marketing and technology, including best practice and data protection regulations. Hands-on experience applying customer data within marketing automation tools. If this sounds like the role for you then please apply today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data. For more information, visit our website: TPBN1_UKTJ