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Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: Salary: £39,500.00 - £53,000.00 This is more than just a job; it’s a mission. As a Senior ILS Engineer within the ILS/Obsolescence team you will provide support and guidance to meet the businesses ILS contracted requirements for Key UK Defence Programmes, and further the development of the Integrated Logistics Support Discipline. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: Support ILS Activities including • Carry out analysis to assess the impact of change to system support solution, • Supporting Failure Modes Effects and Criticality Analysis (FMECA), • Level Of Repair Analysis (LORA), • Life Cycle Costing Analysis (LCCA), • Packaging, Handling Storage and Transportation (PHS&T), • Training, • Disposal issues, detailing hazardous materials/substances or security aspects that impact disposal ILS/Obsolescence Responsibilities • Produce ILS Management Plans to align with business ILS Strategy and compliance with DEF STAN 00-600;, • Carry out Proactive & Reactive Obsolescence activities across multiple Engineering Systems;, • Support Obsolescence activities through contract and Systems life, including identifying Resolution Options IAW BS EN-IEC-62402-2019;, • Identify Spares holdings of items and be cognisant of MoD Spares Policy and NATO Codification activities;, • Support ARM Reporting including Reliability Block Diagrams to determine system redundancies and critical items;, • Support Customers Maintenance Policy, including interpreting UMMS Maintenance Schedules and Operator and Maintainer Manuals, and attending Reliability Cantered Maintenance (RCM) meetings where mandated;, • Support Bid activities by challenging Customer Requirements Documentation and write Basis of Estimates for Deliverables and Level of effort;, • Ensure project compliance to ILS Requirements & Demonstrate the value of ILS engineering to all stakeholders and drive the importance of proactive ILS management techniques;, • To Understand the Engineering Lifecycle, and the difference between contract life, and system life. Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Proven experience in delivering and communicating ILS within the UK Defence industry, with an Engineering Degree or equivalent relevant experience in Support Engineering with a HNC Level 4 Qualification or equivalent., • Knowledge and application of relevant international standards, • Knowledge and application of relevant of UK Defence Standards, • Knowledge and experience of ILS application within UK Defence Maritime Surface and Sub-Surface platforms, • Knowledge and experience of ILS application relating to Control Systems and Software Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Sales Consultant – Educational Sports Travel We are recruiting on behalf of a client in Surrey who specialise in creating unforgettable sports and educational travel experiences for young people. This role sits within their dedicated sports division, working closely with schools and clubs to design and deliver netball and football tournaments across the UK and Europe. If you’re driven, people-focused and excited by the idea of helping teachers, coaches and young athletes enjoy life-shaping experiences, this is a brilliant opportunity to grow your career in a supportive, energetic team. Sales Consultant – what will I be doing? In this role, you’ll be helping schools and sports clubs bring their tournaments to life. You’ll be: • Developing new business and nurturing long-standing relationships, • Creating tailored proposals for netball and football groups, ensuring every itinerary fits their sporting goals, • Accurately costing trips using internal systems and working within agreed budgets, • Working closely with operations teams to organise transport, accommodation, training facilities and fixtures, • Providing clear, confident advice to teachers and coaches throughout the planning process, • Maintaining excellent product knowledge, including regular destination research and occasional inspection trips You may already have experience in travel, sales, customer service or sports tours – or you may be someone with a strong passion for netball or football and a real interest in helping young people access great opportunities. What matters most is that you are: • Confident communicating by phone and email, • Have some sales experience, • Comfortable managing multiple projects and deadlines, • Organised, accurate and able to work within clear processes, • Able to learn new systems quickly (CRM experience is a bonus), • Motivated by targets and delivering excellent service, • Someone with an interest in school and club sport, particularly netball and football, • Happy to travel occasionally for events or destination visits, • Full-time, office-based role in Surrey, • Monday to Friday, 35 hours a week with flexible start/finish options, • Competitive salary with annual reviews linked to performance, • Generous commission scheme

Embark on a Thrilling Sales Adventure with Protect Line! Are you driven by ambition and a passion for connecting with people? Do you seek a career where your growth is prioritized and success is celebrated? Look no further—your future awaits at Protect Line where you’ll spend your day protecting lives, one family at a time. Your Mission as a Sales Executive: Engage into meaningful conversations with potential customers who’ve expressed interest in our life insurance products. By asking thoughtful questions and uncovering their unique needs, you'll craft the ideal protection plan. This role beautifully blends structured scripts with the freedom to personalize each interaction, ensuring every conversation is as unique as the customer. With a focus on reading, active listening, and attention to detail, you’ll truly understand each customer's needs and offer the perfect solution. Who Thrives Here? • Charismatic Communicators: Your natural ability to engage, build rapport and earn trust sets you apart., • Inquisitive Problem Solvers: You love diving deep to discover and resolve what truly matters to customers., • Resilient Achievers: Outbound calls have their challenges, but we only contact those actively seeking life insurance. No Experience? No problem! We offer an award-winning training programme – including a minimum of 5 weeks in our Bournemouth Head Office which is designed to take you from a beginners to a sales professional. With your dedication and our support, success is within reach. Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values: Care, Collaborate, Dare, and Deliver aren’t just words on a wall—they guide our actions, define how we interact with each other, and shape the way we serve our customers. Why Choose Protect Line? • Rewarding Pay: Kick off with £30,778 base and relish in uncapped commission. With a realistic OTE of £55,000, your dreams are within reach – whether it’s jet-setting or home-making!, • 4 Day Working Week: Exceed targets by Thursday? Enjoy a paid Friday off, turning weekends into mini vacations!, • Core 100 Club: Celebrate as a top performer with exclusive nights out!, • Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances., • Enhanced Family Leave: Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes., • Flexible Time Off: Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life’s surprises, • Celebrate Life: Enjoy extra paid days off for birthdays, weddings, new home purchases and your child’s first birthday., • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work., • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun!, • Sabbatical Opportunities: After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire!, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits., • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more. So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview We are seeking an experienced Payroll Officer to join our team and ensure the accurate and timely delivery of payroll services. The ideal candidate will have a minimum of 5 years’ payroll experience, be CIPP qualified or equivalent, and be confident working with payroll systems such as ADP. Knowledge of Workday would be advantageous. The role is office based at our head office in Colliers Wood with occasional travel to support training sessions at other company locations. Key Responsibilities • Process timesheets and employee expense claims in accordance with company policies., • Maintain accurate and up-to-date employee payroll data within the HRIS and payroll systems., • Identify, investigate, and resolve payroll discrepancies in a timely manner., • Calculate and process statutory and company-related leave entitlements including holiday, sick, maternity, and other family-related pay., • Ensure payroll calculations comply with company policies, contractual terms, and statutory legislation., • Accurately calculate pay for new hires, leavers, and contractual changes., • Manage end-to-end pension processing, including enrolments, opt-outs, contribution uploads, reconciliations, and submissions to pension providers., • Work closely with the Finance team to support payroll-related accounting activities, including the preparation and reconciliation of payroll journals., • Support monthly and bi-weekly payroll cycles as required., • Assist with payroll reporting, audits, and statutory submissions., • Provide responsive and customer-focused support to employees and managers regarding payroll queries. Skills & Experience • Minimum 5 years’ experience in payroll administration or payroll officer roles., • CIPP qualification (or equivalent) strongly preferred., • Experience using Workday and ADP payroll systems is highly desirable., • Strong knowledge of payroll legislation, statutory requirements, and best practices., • Excellent attention to detail, numerical accuracy, and organisational skills., • Ability to handle confidential information with discretion and professionalism., • Strong communication skills and the ability to work collaboratively in a team environment., • Exceptional attention to detail, • Proficiency in MS Excel, • Experience in the healthcare sector and / or working with a majority of shift workforce beneficial / desirable, • A clear communication style and a team-player attitude What We Offer • Competitive Salary, • 27 days annual leave (+ public holidays), • Company Pension Scheme., • Life cover equivalent to 3 times annual salary, • Employee discount shopping schemes on major brands and retailers, • Electric car scheme, • Cycle to work scheme, • Holiday purchase scheme, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes, • Attractive Employee Referral Rewards Scheme, • End of Year Voucher, • 24/7 Employee Assistance Program and access to a mental wellbeing, • An exciting, collaborative and driven multinational environment., • A "community first, company second" culture based on Core Values that really matter., • To live our mission: To be the Provider, Partner, and Employer of Choice., • Dedication: above all, to caring for our patients and teammates

Key Responsibilities: Sort, load, and deliver mail and parcels along designated routes Ensure timely and accurate delivery to residential and commercial customers Maintain a high level of customer service and professionalism Handle parcels with care and follow company delivery procedures Report any

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. The role involves working in private residential properties to identify and diagnose faults in central heating systems, followed by carrying out necessary boiler repairs. Here is a short breakdown of the offering: The Package: Basic salary: £51,400 + a £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days' holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you'll be recognised and rewarded Clear progression opportunities About You: CCN1, CENWAT1, HTR1 & CKR1 Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to or call me on for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

Recycle Driver/Loader Permanent Southall £39,474 Mon - Fri - 6.30am - 3.30pm About Lampton Recycle Lampton Recycle is part of Lampton Group and was established to provide, cost-effective and efficient, high-quality recycling and waste collection services for its customers. We successfully deliver waste and recycling collection services to 106,000 households across the London Borough of Hounslow. The service we deliver helps reduce the carbon impact of the companys business activities, with this being achieved through investment in a modern, fuel-efficient fleet. Why join Lampton Recycle? We are LLW and NJC employer - yearly pay and condition reviews 21 days holiday allowance, plus bank holidays - an additional day per year for each completed years service, up to five years Free GOLD gym membership Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth CPD training, structured development, and leadership opportunities About the Job As a Recycling Collections Driver and Operative you will work as part of a small team and will be pivotal in the roadside collection of waste and recycling across the Borough of Hounslow. You will be collecting a variety of waste streams including dry recyclables, refuse, garden waste and food waste from residents and businesses. The recycle team take great pride in the work they do, taking full responsible for their allocated waste collection vehicle whilst ensuring that materials are carefully loaded into vehicles. Key Responsibilities: Be responsible for driving our waste collection vehicle Ensure that all allocated works are completed within the planned timescales and that all non-collections are reported using the in-cab system. Carefully load material into vehicles clearing all spillages made during operations. Return all containers neatly to the curtilage of the property. To assist the driver when manoeuvring the vehicle to ensure safety of your team and the public. About You We are looking for someone who puts the customer at the forefront of everything they do. You will enjoy working outdoors in all weather, be flexible to changing tasks and previous experience working in manual handling roles. You will be a team player, able to communicate clearly and have a passion for providing excellent customer service. You will participate with energy as a member of the Lampton Recycle team, working collaboratively with peers and to support the development and growth of Lampton Services as a whole. Education and Qualifications Required A current HGV2 driving licence Driver Qualification CPC Card. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. TPBN1_UKTJ

Field Service Engineer Location: Sutton Full-time, Permanent Salary : £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE) Working Hours: 40All potential applicants are encouraged to scroll through and read the complete job description before applying.- 48 hours per week Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays.Must be able to work Saturdays (one on, one off) Holidays: 29 days annual leave increasing to 31 days after 1 years service We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer! DRIVERS LICENSE REQUIRED Verisure is the leading European provider of professionally monitored security systems with 24/7 response services.We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America.O ur mission is to provide our customers peace of mind by protecting what matters most to them.With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Responsibilities: Provide in-depth examination of our customers property.Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.Installation and technical support provided to Verisure security systems with a focus first time fix solutions.Deliver a detailed, informed walkthrough of the Verisure Alarm system.Trouble shooting any issues and repeat false alarms that may arise.Responsible for managing stock materials and company vehicle maintenance in line with schedules.Committed to providing outstanding expertise and customer service.Requirements: Strong English communication skills and a good team player Ability to make effective and timely resolutions Ability to use hand tools and competent with the usage of step ladders A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Company van provided with optional personal use Fuel card provided for business miles only Company smartphone Birthday off Uncapped commission scheme based on productivity Employee alarm discount programme Employee referral cash bonus scheme Gym Flex Pension plan Private Health Care plan Career progression with excellent growth opportunities.PerkBox- discounts at local restaurants, attractions, and retail outlets.Verisure Career Opportunities A career with Verisure offers far more than just a job.We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry.We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.Diversity & Inclusion Verisure is an equal opportunities employer.We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply.We champion an inclusive and collaborative culture and empower all employees to succeed and grow.Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help Ready to join our team and make your dream job a reality? Apply today and well get in touch! Be you.Be more. xjlbheb Be Verisure.ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL

We are health care clinic located in the heart of Richmond and South Kensington.We are looking for fully qualified Acupuncturist to join us to provide the best quality of customer services.Candidates should have at least one year of work experience, obtain relevant qualifications.License to practice

We are looking for exceptional customer service professionals to join our team! This opportunity focuses on providing exceptional service, you’ll support sales teams, handle enquiries, and help every customer enjoy a 5-star journey. Work closely with a range of stakeholders including customers, le

To assist the Customer Care Co-ordinator in carrying out end of defect inspections when necessary. Due to our continued growth, we are looking for a Customer Care Technician to join our friendly team.

Customer Care Operative Location: Hertfordshire Salary: £35,000 – £39,000 PA, dependent on experience and competencies Type: Permanent PW Construction are seeking a skilled and customer-focused Customer Care Operative to deliver high-quality repairs and aftercare services across n

Start date: Januray 2026 onwards \n What’s in it for you \n• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme \n• Online GP: Access to a private GP 24/7 for you and your immediate family \n• Paid

Spanish speaking Customer Care. Offer support to customers while managing the service offered to them. Answer telephone calls from customers and assist them in an efficient and professional manner.

Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ \n Full Time - Permanent \n Start Date - 26/01/26\n \n Sales AdvisorWhat’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plu

We are looking for exceptional customer service professionals to join our team! This opportunity focuses on providing exceptional service, you’ll support sales teams, handle enquiries, and help every customer enjoy a 5-star journey. Work closely with a range of stakeholders including customers

Spanish speaking Customer Care. Answer telephone calls from customers and assist them in an efficient and professional manner. Occasionally meet customers face to face.

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

Collaborate with pricing, customer relationship, and key account teams to support quotations, bookings, and client inquiries.

Competitive Salary: Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you \n Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Join our Lancaster Sales Team and you’ll play a par

As a Customer Care Agent, you will touch on every point of the customer journey, from pre-sale through to after-care. We are looking to recruit three passionate temporary candidates to join a dynamic and talented in-house global Customer Care Team who always think with a 'Customer First' approach. B

Key Responsibilities Customer Communications Lead and deliver customer communication and marketing projects across the Group to ensure consistent and high-quality customer experiences. Job title – Senior Customer Communications Manager Location – Ealing, London W5 Contract – 3

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team. You will be working on post-completion properties ensuring all defects are rectified within a

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Competitive Salary: Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Career Development: Season Ticket Travel Loan: Funds for your t

The Customer Care team make sure home buyers recei. We put our customers first, we empower our people, and we support the communities in which we build.

Providing assistance to & working alongside Customer Relationship & Key Account Managers to ensure client satisfaction and prompt actioning of client bookings & enquiries. What we would like you to bring Experience in Customer Service Comprehensive understanding of Courier / Freight Operations i

The Customer Care team make sure home buyers receiBefore applying for this role, please read the following information about this opportunity found below. We put our customers first, we empower our people, and we support the communities in which we build.

Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social

You will receive a fantastic benefit package including: Access to health & discount platform after 1 year of service Full supportive training (4 weeks) EE discount Staff Discount (after 1 year of service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshmen

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team. You will be working on post-completion properties ensuring all defects are rectified within a

Role Responsibilities:Working in a call centre environmentMaking outbound calls to existing customers with the purpose of retaining themDealing with escalated high-level complaintsEstablishing, building, and managing strong long-term customer relationshipsEnsuring customer satisfactionLiaising with

Previous experience in a Customer Care Manager or Aftercare role within residential development or construction. The successful candidate will be responsible for managing the customer care function, ensuring a high standard of service is maintained for homeowners and stakeholders throughout the defe

About Runwood Homes: Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Customer Relations Manager Care Home: Nottingham and Warwickshire based Hours per week: 40 Salary: 40k per ann

Are you looking for a new career for 2026? Whether you are from a call centre, hospitality, or retail, they offer full supportive training! Customer Care Advisor - No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus&l

What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer-centric strategy is embedded across the business. What is the role? As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, c

Collaborate with pricing, customer relationship, and key account teams to support quotations, bookings, and client inquiries. Strong customer service background with the ability to build and maintain client relationships. We care for our colleagues (and their immediate family) with our employee assi

If a career in elderly care is for you then you want to be part of the team at Colten Care. Customer Support Advisor Salary: £36,000 **At Colten Care we are proud to offer career development opportunities and a range of pay enhancements across our roles. Youll ensure your homes maintain high levels

Joining us at Thames Wood House, our luxury care home that provides residential, and dementia care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Sales and Customer service experience is essential in a face to face or busines

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Elevate the care home's profile using social media, care home reviews, and by sharing stories with the PR team. Are you someone who t

Were seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources.

Who are we?Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to fin

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team. You will be working on post-completion properties ensuring all defects are rectified within a