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An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Collaborating with different functions to ensure optimized customer experience. Using omnichannel ap

Experience using tools like Intercom or similar customer support platforms. You’ll be trusted to handle customer queries, identify opportunities for improvement, and help us deliver a consistently high-quality experience. Proven experience in a customer-facing role (ideally within insurance, finte

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Experience designing and embedding customer journeys within a B2B environment. Experience partnering with Sales to drive renewals, customer health planning, and upsell opportunities.

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Customer Service Supervisor, Volunteer Experience Team - Temp (up to 12 months)Salary: c.

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

The role involves supporting day-to-day operations, providing leadership to a retail team, and ensuring exceptional customer experiences. Ideal candidates will have experience in retail, a passion for technology, and a commitment to operational excellence.

This role involves driving revenue, delivering exceptional customer experiences, and fostering a high-performance culture focused on key objectives.

Proven track record in customer service excellence: minimum 4-5 year’s relevant customer-facing experience. Customer Experience Specialist - Trading & Investment. Deliver exceptional customer service as part of IG Group's top tier support team, providing premium support to high-value customers, ha

A leading home improvement retailer in Greater London is seeking an Assistant Manager to inspire and lead the team while ensuring the best customer experience. This role involves handling diverse tasks, from customer service to operational support, within a fast-paced environment.

The ideal candidate is high-energy with strong customer service skills, eager to learn about communication technology. Responsibilities include selling products, meeting sales objectives, and providing excellent service to customers.

The Customer Experience Assistant Store Leader owns the in‑store service experience and ensures every customer interaction reflects the SKIMS brand. Use customer feedback and store insights to identify opportunities to enhance the customer experienceMaintain a strong presence on the sales floor, l

It's an opportunity to join an innovative environment focused on meaningful customer experiences and personal career growth. A leading customer engagement agency in Greater London is seeking an Account Director to oversee client relationships and project delivery.

You'll drive sales, oversee store operations, and create a vibrant shopping experience. Ideal candidates have experience in retail leadership, particularly in fashion, and are passionate about motivating teams.

The ideal candidate will possess strong communication skills and experience in customer service, contributing to the company's mission of enhancing customer satisfaction and building sustainable communities. In this role, you will provide a professional and positive service to customers while managi

Ideal candidates will excel in customer service and sales, fostering a remarkable shopping experience.

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

As Customer Experience Manager, you will be responsible for leading the customer experience strategy, ensuring residents and clients receive a consistently high standard of service. Proven experience in a Customer Experience, Customer Service or Complaints Management role at a supervisory or managem

A trendy optical retail company in Greater London is seeking a Sales Assistant to provide exceptional customer service, maintain high operational standards, and support store management.

You will ensure customers have enjoyable experiences and adhere to responsible gambling practices. Candidates will develop customer service skills while engaging with betting and gaming products.

A leading global electrical solutions provider in the United Kingdom is seeking a Global Accounts Customer Satisfaction Director to lead initiatives that enhance satisfaction for global datacenter customers. The candidate must have over 15 years of experience in a manufacturing leadership role, idea

A leading financial institution in Greater London is seeking a Vice President Service Design to champion innovative solutions enhancing customer experiences.

As part of a close‑knit, high‑performing team, you will help deliver a seamless, personalised, and elevated experience to our global clientele while contributing to the evolution of our customer care function. Minimum of 2 years’ experience in online customer service within a luxury e-commerce

This role demands a person who ensures all customer interactions meet high standards, manages complex operational issues, and takes ownership of the end-to-end customer experience. A dynamic fitness company in London is seeking an Operations & Customer Experience Coordinator to enhance service deliv

A fine jewelry brand in Greater London is seeking a Retail Stylist to enhance customer experiences and promote a welcoming atmosphere. The role involves delivering personalized service, assisting customers with product knowledge, and exceeding performance metrics. Benefits include paid sick days, re

The ideal candidate should have a strong interest in premium and luxury retail, alongside proven experience in a customer-facing role. You will build rapport with customers, ensuring they receive exceptional service while adhering to high hospitality standards.

Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford. This role sits within the customer experience team, you will be the first point of

A premier aviation service provider based in Solihull is looking for a Customer Experience Coordinator. Key skills include strong customer service experience, attention to detail, and proficiency in IT systems. This role involves delivering high levels of service to customers, managing bookings, and

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences.

Extensive Leadership Experience: 10+ years in customer service, customer operations, or customer success, including at least 5 years in senior leadership roles overseeing large‑scale, multi‑channel operations. As Head of Customer Experience at IG Group, you will shape the future of how we serve

Has strong experience in customer experience and preferably also service design or related disciplines. As our Customer Experience Manager, you’ll be at the heart of ensuring our customer journeys are designed with people’s needs front and centre. Can demonstrate delivering successful experience

A leading literature platform in the United Kingdom is seeking a proactive Customer Experience Manager to enhance user engagement and build strong relationships with customers. Candidates should possess strong communication skills and experience in customer engagement programs. It's an opportunity t

A leading coffee chain is seeking an Assistant Manager in Greater London to lead shifts and ensure outstanding customer experiences. Applicants should have experience in retail or hospitality, demonstrating leadership and commercial insights.

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. Act as the voice of the customer internally.

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Are you an experienced Customer Experience Manager with a supply chain management background?. Has responsibility for all customer facing ac

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Work within the Service departments, serving customers and providing great service to ensure the best shopping experience. Job title: Customer Assistant – Service.

A regional financial service provider is seeking a Customer Assistant in the East Midlands to enhance member loyalty and support exceptional customer service. You will promote the products and services of the Society and engage with customers across various channels.

The role involves managing daily store operations, ensuring customer satisfaction, supervising staff, and maintaining inventory control. Remote work flexibility is available, and previous experience in retail or non-profit organizations is advantageous. Strong communication and leadership skills are

This role is pivotal to shaping online content and enhancing the customer experience. Ideal candidates will have proven experience in ecommerce content, strong copywriting skills, and the ability to analyse performance data. A luxury fashion brand based in London is seeking an experienced ecommerce

Responsibilities include managing customer expectations, handling sales and service calls, and resolving issues. A leading communications provider in England is seeking a Customer Support Specialist. In this office-based role, you will establish relationships, identify opportunities, and maximize cu

A leading retail company in Greater London seeks a Key Lead to ensure quality store experiences. This role involves acting as a Floor Supervisor, guiding staff, and enhancing customer interactions. Candidates should have at least 1 year of retail experience and possess strong communication and adapt

In this role, you will ensure customers have a positive experience by providing friendly, fast, and accurate service.

The ideal candidate should have a minimum of 2 years of experience in a customer service role, possess strong communication and organizational skills, and preferably have SAP experience. A leading global footwear company in Greater London is seeking a Wholesale Customer Service Coordinator to join t

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences. The ideal candidate should have a bachelor's degree, with an MBA preferred, and at least 15 years of experience in the IT industry.

The role involves expanding customer relationships, driving sales, and collaborating with internal teams to deliver superior customer experiences. Candidates should have at least 12 years of relevant sales experience, proven leadership in managing a team, and a strong understanding of AI solutions.

You will provide a first‑class customer service to colleagues within the Council and external customers of the Authority, handling customer enquires face to face, over the telephone, internet or email, giving information and resolving queries. Must be able to build a good rapport with customers th