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An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Collaborating with different functions to ensure optimized customer experience. Experience of succes

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Experience designing and embedding customer journeys within a B2B environment. You can work with customers to deliver exceptional experiences and outcomes.

Experience using tools like Intercom or similar customer support platforms. You’ll be trusted to handle customer queries, identify opportunities for improvement, and help us deliver a consistently high-quality experience. Proven experience in a customer-facing role (ideally within insurance, finte

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenu

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. Suitable candidates will have management experience in the betting industry, outstanding customer service skills, and will be available during evenings and weekends.

The ideal candidate will have management experience and a passion for customer satisfaction. A leading UK retailer is seeking a Retail Assistant Manager to ensure store standards and lead a motivated team, focusing on excellent customer service.

Look to continually improve the Customer Experience through the way we communicate with our customers, the way we approach and resolve each customer issue that arises, and by always looking at how we can do things better. Proactively, efficiently, and creatively solve problems for our global communi

Applicants should have experience in fast-paced environments and excellent customer service skills. A leading supermarket chain in North West Leicestershire is seeking a Customer Assistant to provide exceptional service. The role involves assisting customers, handling deliveries, and maintaining pro

This role involves building strong customer relationships, driving growth initiatives, and leading a customer service team. Candidates should have proven experience in business development and an analytical mindset. A leading name in the manufacturing industry is seeking a Business Development/Custo

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions. As a Customer Experience & Contact Platform Consultant, you will:. Shape and deliver transformational customer platform solutions for cl

A leading UK bookmaker is seeking individuals to join their retail teams in enhancing customer experiences daily. Experience in betting or gaming is helpful but not necessary. The role requires outstanding service skills, engagement with customers about products, and teamwork within a vibrant enviro

The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. Partner with the Digital Customer Experience Manager to provide a team 'go' no go' response to release. Experience, Skills & Knowledge.

We are looking for a Customer Experience Engineer to act as the highest technical authority, empowering our teams and supporting our customers in the most complex scenarios. You will lead complex escalations, represent Customer Experience in deep engineering discussions, and design structured proces

In this role, you will lead a team to meet sales goals while ensuring exceptional customer experiences. A minimum of 6 months retail and management experience is required, along with a passion for sales and makeup.

A B2B energy supplier in London is seeking a full-time Resourcing Partner to lead their Customer Relationship team. This role requires strong leadership and communication skills, with a focus on delivering exceptional customer service and operational excellence. The ideal candidate will have experie

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. This role is pivotal for enhancing service

A luxury retail company in Greater London is seeking a Full-Time Customer Service Advisor to be the first point of contact for customers both in-store and online. The ideal candidate will have experience in customer service and strong communication skills, as well as a proactive mindset and the abil

A well-known coffee chain in the North East of England is seeking an Assistant Manager to lead their store team and ensure exceptional customer service. The ideal candidate will bring strong leadership experience in a retail or hospitality setting, focusing on operational excellence and driving comm

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences.

The ideal candidate will have retail experience, excellent communication skills, and a passion for luxury footwear. A leading footwear and accessories brand seeks a supervisor to enhance customer service and drive sales in Greater London.

A leading housing service provider is looking for a Head of Customer Experience to lead their Homes business. The role requires a proven leader with deep housing knowledge and experience building functions from the ground up, ensuring excellence in customer service. You will develop and direct custo

The Accessibility and Customer Experience Lead (SME) plays a pivotal role in shaping the vision and direction for accessibility and customer experience for the Welcome Points Roll‑out Programme, in line with the recently published Accessibility Roadmap. Extensive experience in customer experience

This role focuses on customer service excellence and leading a fast-paced retail environment. Candidates must have at least 2 years of retail experience, strong communication skills, and an ability to maintain visual merchandising standards.

You will be responsible for the overall customer journey, enhancing eCommerce performance, and leading campaigns while balancing brand growth with revenue. The ideal candidate has experience in retail, a strong data literacy, and is skilled in cross-functional collaboration. This role offers a dynam

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experie

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client operations. The role focuses on optimising customer service strategies

Ideal candidates will have experience in customer service, excellent communication skills, and a full clean UK Driving Licence. A vehicle service provider in York is seeking a Handover Specialist to deliver exceptional customer care. Your role includes providing personalized vehicle handovers and en

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A global logistics provider is seeking a Customer Experience Manager in the United Kingdom. The ideal candidate will lead teams to ensure exceptional customer experience while driving growth and profitability. Responsibilities include developing customer-centric strategies and managing cross-functio

The role involves motivating staff, driving sales, and creating an exceptional customer service environment. Candidates should have retail management experience, a proven sales track record, and be able to work flexibly. Join a dynamic team committed to brand values and customer satisfaction.

How have you helped teams build great customer experiences day to day, and what do you enjoy most about that side of the work?. You’re energized by juggling diverse customer challenges throughout the day, and comfortable with context-switching to keep teams aligned and customers retained. If you l

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Lead projects aimed at improving entrance operations and customer experience. Develop and implement strategies to enha

A leading sportswear brand in Greater London seeks a Store Leader to oversee store operations and ensure outstanding customer experiences. You will leverage your 6+ years of retail leadership experience to drive commercial success while fostering a community-driven atmosphere. The role demands exper

A leading UK retail company is seeking a dynamic Customer Experience Manager to oversee the visitor experience at its team and head office entrances. The role involves operational management, enhancing customer experience, and stakeholder engagement.

Work with Product and Engineering to surface customer insights, influence roadmap priorities, and advocate for customer needs. This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution across the customer journey. Collaborate with Supp

Using storytelling and theatre to engage customers in an immersive coffee experience, adapting to the customer's needs ensuring every customer interaction is unique and meaningful. To be successful in this role, you will have a proven track record and passion for delivering exceptional customer serv

A leading luxury fashion brand is seeking a Digital Customer Experience Assistant in Greater London.

The Customer Experience Assistant Store Leader owns the in-store service experience and ensures every customer interaction reflects the SKIMS brand. Use customer feedback and store insights to identify opportunities to enhance the customer experience. Lead with a customer-obsessed mindset, ensuring

A renowned global coffee brand is seeking a Customer Experience Team Lead for their Kingston location. The role focuses on elevating customer interactions and managing a passionate team. Responsibilities include engaging customers through storytelling, maintaining high standards, and driving commerc

A leading automotive company in Greater London is seeking a Customer Service Advisor to interact with customers and manage administrative tasks efficiently. Responsibilities include providing professional customer support, processing job cards, and coordinating work schedules.

The ideal candidate will have strong communication skills and coaching experience, with at least 3 years in customer service. This full-time position offers a hybrid work model, focusing on ensuring high-quality customer interactions.

Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will collaborate with team members to ensure seamless operations and excellent customer experi