Customer experience jobs in Oxford - Page 15Crear alertas

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. This role is both strategic and operational; You’ll build and lead the CX / Customer Service team, embed the voice of the customer across the bu

The ideal candidate will have retail management experience and excel in customer service.

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

Ideal candidates will be motivated, detail-oriented, and possess strong communication skills, thriving in a customer-centric setting. A leading banking institution is seeking a Customer Service, Personal Banker in Oxford. In this role, you'll provide outstanding service to customers, helping them wi

This role involves providing excellent customer service, maintaining store standards, and assisting with administrative duties.

Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience—aligning with our vision for inclusive, efficient, accessible public services. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, rel

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. We build a long-term, data-rich relationship with our customers to help them to optimise their whole-home energy stack, maximising their benefit and savings. You wil

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. Key responsibilities include implementing automation, shaping brand experiences, and collaborating with marketing and product teams. Ideal candidates will have extensive

We operate a 24/7 customer experience team and this role. Customer Experience Specialists. Customer Experience Specialist.

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant. Responsibilities include preparing high-quality food, maintaining a positive brand image, and providing excellent customer service.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

Candidates should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills. A leading convenience store in the United Kingdom is searching for an Associate/Cashier to improve customer satisfaction and boost sales. The position involves operating the cas

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to join our Customer Excellence team and lead a trans

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

A global education organization is seeking a Customer Journeys Manager to develop and implement strategies that enhance customer engagement, drive subscription sales, and improve retention across digital platforms. Ideal candidates will have a strong background in digital product marketing and analy

Candidates should possess experience in retail or hospitality and the ability to inspire their teams. This role involves providing exceptional customer service, managing performance, and fostering community relationships.

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Ideal candidates will have management experience in a creative, customer-focused retail environment. The role involves achieving sales targets, providing excellent customer service, and ensuring operational effectiveness.

This role involves building user-facing platforms, managing the front-end development for customer journeys, and collaborating closely with design and back-end teams. Ideal candidates will have strong skills in TypeScript and React, with experience in APIs and a passion for developing effective tech

A customer-focused car dealership in Luton is looking for a Customer Experience Specialist. Ideal for those with a background in customer service or hospitality, the role focuses on enhancing customer interactions and brand representation.

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Proven experience in customer support system implementation; experience with Intercom, Zende

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. Commercial judgement: connects customer experience to retention, renewal, and long‑term value. We’re hiring a Head of Customer Experience.

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer sup

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

The successful applicant will ensure profitability and deliver exceptional customer experiences.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead