Customer experience jobs in Surbiton - Page 5Crear alertas

Job Title: Mechanical Engineer Location: West London Salary: Up to £43,000 + 25 Days Holiday + Benefits Hours: Monday Friday, 40 hours per week An excellent opportunity has arisen for a Mechanical Engineer to join a leading facilities management team responsible for maintaining a prestigious site in West London. This is a full-time, permanent role offering career development, long-term progression, and great company benefits. As the Mechanical Engineer , youll be working within a small team of skilled engineers to provide planned and reactive maintenance across a variety of mechanical building services systems. Key Responsibilities: Carry out PPMs and reactive maintenance on mechanical systems including pumps, motors, pipework, heating systems, and AHUs Monitor and maintain BMS and HVAC plant to ensure smooth operation Respond promptly to mechanical faults and ensure timely resolution Assist with the supervision of contractors on-site as required Maintain accurate records of work carried out and ensure compliance with site health & safety procedures Participate in site inspections, audits, and reporting where required Requirements: NVQ Level 2/3 in Mechanical Engineering or equivalent Strong experience in building services maintenance within a commercial or critical environment Good knowledge of HVAC plant, water systems, and associated mechanical systems Excellent fault-finding and diagnostic skills Strong communication and customer service skills Right to work in the UK Whats in it for you: Salary up to £43,000 Monday to Friday, 40-hour week 25 days annual leave plus bank holidays Overtime opportunities Training and progression within a large, well-established FM company Uniform, tools, and PPE provided If youre a skilled Mechanical Engineer looking to join a stable and growing team, apply now with your up-to-date CV. TPBN1_UKTJ

We are recruiting for a leading Asset Finance House in their search for 2 additional Credit Underwriters. One of the roles involve analysing a high volume of lower value deals (£100k-£250k). The other vacancy is within their Middle ticket underwriting team, where the deals will be £250k to £5 Million in size. Primary Responsibilities for both roles will involve: - Analyse credit data and financial statements to assess risk in extending credit - Interpret and evaluate internal and external credit reference agency, broker, and market reports to determine risk levels. - Conduct due diligence meetings with internal and external credit associations and business/customer representatives. - Generate and evaluate financial ratios using internal credit tools to assess customers' financial status. - Prepare risk reports with clear, concise, and rational recommendations for credit decisions. - Exercise personal sanctioning authority with diligence and prepare recommendations for transactions outside personal sanctioning authority. - Exercise personal sanctioning authority with diligence and prepare recommendations for transactions outside personal sanctioning authority. - Ensure compliance with industry guidelines and statutory regulations, including consumer credit, treating customers fairly, anti-money laundering, and data protection. - Review existing transactions periodically and prepare recommendations for the renewal of internal credit ratings/facilities. - Ensure all transactions meet appropriate credit sanctions and limits, and that all documentation is properly executed. Requirements: - Minimum of 3-5 years of credit experience, ideally with a background in analysing and interpreting financial statements/data from various industries. - Excellent analytical skills with a strong sense of commerciality and business focus. - Good knowledge of the asset finance industry and various product offerings and funding facilities. - Clear and efficient communication skills, both verbally and in writing, with peers and senior management. Having introduced several people to this team over the last 18 years, we know that there is genuinely great scope for career development. These roles are perfect for credit professionals who are looking to make a significant impact within a reputable organisation. If you possess the required skills and experience, this could be the next step in your career. Having introduced a number of people to this team over the last 18 years, we know that there is genuinely great scope for business development. These roles is perfect for credit professionals who are looking to make a significant impact within a reputable organisation. If you possess the required skills and experience, this could be the next step in your career. Please contact Adam Sommerville at James George Recruitment if you would like to discuss these opportunities further. TPBN1_UKTJ

This is a superb opportunity to join the UK's leading home improvement business as one of our Sales Managers. We are seeking an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, with industry leading training, ongoing coaching and development from local senior management to make you and your team a success. This is us ! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for nearly 60 years. All our products are made in Britain to the highest industry standards. The quality products and excellent customer service are only made possible by having great people representing us – and we are seeking a Sales Manager to lead our local team. What you'll be doing Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities. Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Marketing Agents and Area Marketing Leaders to your set targets. Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies. Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources. Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer. Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets. Preparation and presentation of regular sales reports. What we're looking for Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Ideally, experience of recruiting self-employed Sales Professionals. Highly motivated, with the natural ability to motivate & guide people to achieve targets. Meet strict deadlines in a targeted sales environment. Excellent negotiation skills. Experience of remote meetings/sales appointments, although not essential. Have a proactive approach and results driven. Flexible towards varied workloads and working hours . Able to provide a consistently high level of customer service. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. Competitive salary Basic with OTE between £50k - 100k Uncapped performance-related earnings Hybrid working arrangements Minimum 31 days holiday increasing with service Pension High street discounts employee scheme Employee Product Purchase Discount Scheme Apply today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Mobile Vehicle Technician Location: Twickenham Salary: £33,000 basic per annum, OTE £40,000 (Uncapped) overtime at 1.5 Hours: Monday to Friday 8.00am 5pm, NO WEEKENDS Ref -29256 We have exciting new opportunities for Mobile Vehicle Technicians covering the Twickenham & surrounding areas, this Mobile Vehicle Technician vacancy is perfect for Mobile Vehicle Technicians seeking a new long term opportunity. Benefits package that includes: Company Van With Personalised Workshop Equipment Company Pension Scheme Ongoing training & support Career Progression Full Uniform provided Mobile Vehicle Technician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service. Mobile Vehicle Technician Requirements: Time Served experience (Minimum 4 years) no Formal qualifications required Minimum 4 years experience within the vehicle workshop or working as a Mobile Vehicle Technician A full UK driving licence - no more than 9 points or bans on the licence Ability to demonstrative technical, electrical, and diagnostic experience Consultant Jack Adams - Octane Recruitment VTSTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

A global organisation is looking for a permanent Account Manager to join their team in Hook. This position is offering a salary of up to £75,000 and hybrid working. This position will involve delivering high-level service to the entire customer base at a senior/corporate level. Candidates will have similar experience within a manufacturing and/or energy environment. Role responsibilities of the Account Manager include: Developing and executing sales account plans, tactics, and profit targets to drive business growth. Building and maintaining relationships at all levels within assigned Companies and ensure effective interface. Lead senior-level sales activities and ensure downstream activities align with messaging and strategy. Collaborate with internal teams to create and implement business development strategies and value propositions. Prepare and deliver compelling proposals, presentations, and solutions to customers and industry partners. Manage sales administration, pipeline tracking, reporting, and support negotiations to secure contractual agreements. Person Specification of the Account Manager: 2+ years of experience in the energy and/or manufacturing sector. Proven track record of achieving targets, managing customer relationships, and engaging effectively with clients. Skilled in contracting, negotiating, change management, and developing sales strategies with performance metrics. Capable of motivating teams, managing multiple projects under tight deadlines, and influencing decision-making. Possesses strong communication, interpersonal skills, initiative, drive, and enthusiasm. Salary Up to £75k This role will be well suited to you if you have held a role within account management or sales management. TPBN1_UKTJ

About The Role The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment xrnqpay where you are encouraged to th Please click on the apply button to read the full job description

Assistant Manager | Fast-Paced Retail | Up to £36K + £4K Bonus + Great Benefits Lead, Motivate, and Deliver Exceptional Service in a High-Energy Retail Environment Are you a customer-focused leader with experience in high-volume, fast-paced retail? Do you take pride in driving team performance, motivating others, and delivering standout customer experiences? If so, this is a fantastic opportunity to step into a leadership role with a globally recognised retail brand. The Role: As Assistant Manager, you'll support the Store Manager in leading a large and diverse team in one of the busiest retail environments in the country. You'll play a key part in creating a positive, energetic workplace culture while ensuring the smooth day-to-day running of the store. From team coaching and service standards to stock control and compliance, you'll help ensure everything operates at peak performance. Why Join Us? Salary up to £36K + £4K performance bonus 3 or 4-day workweek Clear career path to Store Manager, Regional Manager or Head Office functions (HR, Operations, Commercial) Full training and development support from day one Staff discounts, travel perks, and exclusive retail benefits What You'll Bring: Experience in fast-paced, customer-facing retail environments A passion for leading teams and inspiring great service Strong communication and organisation skills A positive, hands-on leadership style and the drive to go the extra mile You'll need to be comfortable working 12-hour shifts, but in return you'll benefit from a 3 or 4-day working week with alternate weekends off. Ready to take the next step in your leadership journey? Apply today and become part of a business that's committed to your development and success. BBBH34166 TPBN1_UKTJ

About The Role The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment xrnqpay where you are encouraged to thr Please click on the apply button to read the full job description

Account Manager Print & Packaging Solutions Hounslow £28k - £35k Monday to Friday; 9am to 5:30pm Multi-award-winning print and packaging powerhouse are looking for their next talented Account Manager to join their sales & design team at their modern, state of the art facility in Hounslow. The duties of the successful Print Account Manager will include; Provide first class customer service to a portfolio of well-known exciting luxurious fashion, beauty & haircare, gaming industry, food & drinks and many more Liaise with customers via inbound and outbound calls & emails Provide accurate estimates on their print projects using Tharsten MIS Software (training can be given) Liaise with internal design teams for project information & details Uphold the companies values on customer service Monday to Friday 9am to 5:30pm Whats on offer for the successful Account Manager £28k - £35k+ statuary holiday entitlement A fun vibrant company with strong working relationships and excellent development opportunities The chance to learn the complete suite of printing and packaging solutions and be a key member of the design processes for brands such as Dior, BOSS, Jack Daniels, Grey Goose and many more Experience & characteristics of the successful Account Manager 1 st class communication skills, written & verbally Confident, consultative and customer focused mindset IT Skills & attention to detail are absolutely vital for this position #printjobs #salesjobs #jobsinlondon #accountmanagerjobs Job Reference: TRLD0912/3 TPBN1_UKTJ

Local Events Community Specialist at John Lewis & Partners.As a Local Events and Community Specialist for John Lewis, you’ll be delivering local events and community activities that enhance customer experience and uphold the branch’s commitment to community wellbeing.You will be the go‑to ac

A leading fashion retailer in Sutton is seeking an experienced Store Manager to lead their dynamic team. The ideal candidate has substantial experience in store management, a proven track of exceeding KPIs, and a genuine passion for fashion.

A leading retail partnership is seeking a Local Events and Community Specialist to enhance customer experience through community activities in Kingston upon Thames. This role involves managing local marketing campaigns, collaborating with various stakeholders, and delivering impactful events while e

A leading hospitality firm in Hounslow seeks a passionate Team Manager to supervise and motivate staff while ensuring high standards of customer experience. The position includes 28 days of holiday, bespoke training, and a pension scheme.

This role involves a blend of customer service, sales, and relationship management to deliver an outstanding experience for residents and their loved ones. Proven experience in customer service, sales, or relationship management, ideally within healthcare or senior living sectors. As a Customer Rela

A leading retail company in Kingston upon Thames is seeking an Assistant Store Manager to support store operations and lead a team.The role includes overseeing team productivity, ensuring exceptional customer service, and coaching managers for development.Candidates should have management experience

A leading telecommunications company is seeking a Lead User Researcher for the Digital Customer Experience team. Ideal candidates have proven experience in leading user research for digital products and are skilled in various research methodologies.

A leading cultural organization is seeking a proactive Visitor Engagement Supervisor in Hounslow.The role entails providing a warm welcome, supervising visitor engagement activities, and ensuring visitor safety.Candidates should have customer service experience, an interest in contemporary arts, and

A leading coffee chain in Sutton is searching for a Store Manager to oversee operations and foster a culture of exceptional customer service.You will drive team performance, create an inviting store environment, and ensure profitability.Ideal candidates will be strong leaders with experience in team

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?.Do you have the following skills, experience and drive to succeed in this role Find out below.We are looking to recruit Team Leaders to lead our Morrisons Daily and drive our perfor

The ideal candidate will lead a team, maintain high-quality standards, and deliver outstanding customer service.

Proven experience in Product Ownership – experience within digital knowledge, content management or customer experience domains (ideally in media streaming or digital service environments). The Group Digital Product team works on brilliant products like NOW and Peacock. Product Owner – Digital K

A prestigious estate in the UK is looking for a dynamic F&B Events Manager to lead event setups and service. The ideal candidate will have hands-on experience in event management and excellent customer service skills, ensuring seamless operations during events.

A leading zero-emissions transportation firm in the UK is seeking a CRM & Web Specialist to manage their CRM platform and website, ensuring effective customer communication and a seamless user experience.

Manage and motivate colleagues with training, feedback, delegation, local incentives and effective communication.Demonstrate and establish the highest levels of customer service through our bra fitting experience to deliver the ultimate Boux Avenue shopping experience.Build relationships with head o

A reputable HGV company in the Heathrow area seeks a motivated Sales Advisor to support customer interactions and drive sales.This full-time role involves handling enquiries, providing product information, and maintaining records in CRM systems.Ideal candidates have prior sales experience and strong

In our Digital Customer Experience team, you’ll own the creation of world‑class customer experiences across. With 24 million customers in six countries, we’re the leading media and entertainment brand in Europe. You’ll lead Agile teams, drive design strategy, and be accountable for outcomes

You will be responsible for team management, sales performance, and driving brand awareness in-store.

A well-known pub company in Molesey is looking for a General Manager to lead their team and enhance customer experience.

Join and help make every customer experience unforgettable. A leading retail company in Hounslow is looking for a Retail Store Manager to lead the team with enthusiasm and creativity. You will drive commercial success while inspiring both customers and team members to achieve their full potential.

You will take charge of improving processes and ensuring high-quality customer interactions, making a significant impact in a dynamic work environment.

A leading retail company is seeking a Local Events Community Specialist to enhance customer experience through innovative events and community activities.

Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for

Turn your passion for luxury into a career opportunity.Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

We are health care clinic located in the heart of Richmond and South Kensington.We are looking for fully qualified Acupuncturist to join us to provide the best quality of customer services.Candidates should have at least one year of work experience, obtain relevant qualifications.License to practice

Customer Service Assistant - Hounslow.Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracte

Identify and place inbound parts into the correct locations (stock items, customer orders etc. Pick customer orders quickly and accurately to make ready for dispatch. Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.

WORKING HOURS: 40 HOURS PER WEEK.Main Duties & Responsibilities:.To greet all passengers at the host desk ensuring that high standards of service are maintained.The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Custo

Customer Experience Supervisor - London. Customer Experience Supervisor. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to rea

The Customer Experience Lead should have experience understanding existing customer experience and mapping and reporting on journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end cus

We are now looking for a strategic, analytical Customer Experience Manager to "level up" the function. While the brand is community-led and care-focused, your primary objective is to turn the "voice of the customer" into a sophisticated insight engine that influences the entire b

Were on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Foreston a full time basis! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. We're looking fo

Disrupt are currently sourcing for an experienced Customer Service/Customer Experience manager to join this scaling Insurtech. Insurtech - Growth Start-up -Customer Service Manager - Customer Experience Manager - Health Insurance. Looking for someone who is bigger than this initial role so you are a

Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Client & Team Experience Manager.

We are now looking for a strategic, analytical Customer Experience Manager to "level up" the function. While the brand is community-led and care-focused, your primary objective is to turn the "voice of the customer" into a sophisticated insight engine that influences the entire b

Were on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Foreston a full time basis! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. We're looking fo

A nationally recognised, market-leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of their customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Cus

We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. You'll be taking technical escalations from our Customer Experience Specialists and going deep into the issues our users face. We need someone who can help us keep p