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A leading employee experience platform in Greater London is seeking a Senior Director to lead the EMEA Customer Experience organization. This role involves defining the post-sales strategy, overseeing a unified organization of around 18 employees, and ensuring collaboration across functions such as

A global fashion retailer in Greater London is seeking a Head of Retail to champion the retail team, ensuring exceptional customer experiences and strong commercial performance.

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

Essential experienceStrong experience in Senior Product Management focused on digital customer experience. QualificationsWe put people firstIt’s all about youYou combine strong consumer product craft, deep experimentation experience and the drive to improve customer experiences quickly. Behavioura

Proven experience leading engineering teams focused on customer experience and digital products, ideally within e‑commerce or consumer technology. As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers

Ideal candidates will possess a strong background in service design or experience design, proven record in managing end-to-end customer experiences, and the capability to leverage diverse team collaboration. A leading financial institution is looking for a Vice President of Service Design to shape c

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

The role involves overseeing all FM operations, enhancing customer experience, and leading the on-site team. Candidates should have strong management experience, excellent customer service skills, and relevant qualifications such as NEBOSH or IWFM membership.

Responsibilities include supervising store operations, ensuring customer satisfaction, and adhering to business needs. Candidates should have a High School Diploma and preferred retail experience. A global specialty retailer is seeking a Key Lead to manage in-store experience and guide the team in a

A leading travel company based in Greater London is seeking full-time Customer Service Agents to provide exceptional experiences. Ideal candidates will have strong communication skills, a passion for travel, and preferably experience in a high-volume customer service environment. The role involves h

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

The ideal candidate will have significant experience in client delivery and product ownership within the UK energy or water industries, along with strong communication and problem-solving skills.

A STEM degree from a top university and relevant internship experience are required. A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedbac

You will lead a team, ensuring exceptional customer service while achieving sales targets. Excellent leadership and operational experience in retail environments are required.

Lead in customer experience / order management with customer-led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. As a Maersk Customer Experience Manager, you will be an integral p

We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliv

Ideal candidates have over 4 years of retail experience in a customer-oriented setting, exceptional organizational skills, and a love for sports. A leading sports brand in Greater London is seeking a passionate individual to manage store operations and deliver exceptional customer service. You will

A global logistics company in the UK is seeking a Customer Experience Manager to enhance customer support and ensure a seamless customer journey. The ideal candidate will demonstrate strong leadership capabilities, extensive knowledge in supply chain strategies, and a customer-focused mindset. This

The role involves coaching team members, ensuring operational compliance, and offering support to customers. Candidates should possess strong leadership skills and a passion for customer satisfaction. A retail company is seeking a Customer Team Leader to oversee team operations and deliver exception

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

The candidate will be responsible for providing exceptional customer service, understanding the clothing and jewelry offered, and assisting with the store's daily operations. Join a dynamic team in a vibrant environment that values both in-store experience and digital engagement.

A leading recruitment agency is looking for an Assistant Store Manager in Chelsea to support daily store operations, manage a high-performing team, and ensure exemplary standards of customer service and compliance. Candidates should be experienced in retail management, possess strong leadership skil

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading skincare company is seeking a Customer Experience Specialist to enhance the ambassador and customer experience.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A prominent retail betting company in the UK seeks customer-oriented individuals for positions in their shops. Candidates will be responsible for welcoming customers, processing bets, and providing exceptional service. A passion for customer engagement and teamwork is essential.

The IAM Practice Manager -Customer Experience will manage customer loyalty and adoption of Saviynt’s innovative services and products using our customers’ business objectives and priorities as the key driver. The IAM Practice Manager -Customer Experience will be responsible for driving customer

A leading home improvement retailer in the UK is seeking an Assistant Manager to ensure exceptional customer service and support various store operations.

You will be the face of the brand, engaging customers and guiding them on product choices, ensuring a memorable experience. Candidates should have relevant retail or hospitality experience, decision-making skills, and a customer-service mentality.

A leading home improvement retailer is looking for an Assistant Manager to support store operations and inspire the team to provide an excellent customer experience. The successful candidate will have experience in customer-facing roles, be highly organized, and manage various responsibilities throu

A luxury fashion brand in London seeks a Store Manager to enhance customer experiences and lead a dedicated sales team.

A leading retail company in Greater London seeks individuals to enhance customer experience and support store operations. Responsibilities include engaging with customers, assisting in merchandise display, and collaborating within a team. Prior retail experience is not mandatory, but good communicat

Deliver an extraordinary customer experience to drive sales. Communicate consistently with the team to ensure an excellent customer service. Provide product and customer feedback to managers.

The ideal candidate will have significant retail management experience, a passion for customer service, and a strong track record of improving business performance. Responsibilities include managing stock, leading the team, and ensuring an exceptional customer experience.

The role involves leading a team, enhancing customer satisfaction, and driving data-informed decision making.

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

A leading luxury retail brand is seeking a Solutions Architect to design and lead the adoption of digital technologies enhancing customer experience. The role involves developing effective CRM solutions within the Salesforce ecosystem, requiring collaboration with senior leadership and technical tea

A major fast-food chain in Basingstoke and Deane is looking for a Crew Member to deliver excellent customer service in a fast-moving environment. Responsibilities include preparing food, serving customers, and maintaining cleanliness.

A retail company is seeking a Showroom Sales Executive in Cookstown to provide exceptional customer service throughout the sales process. The role involves maintaining excellent product knowledge, managing customer interactions from inquiry to delivery, and ensuring sales targets are met. Ideal cand

The position involves lifting products and engaging with customers on the sales floor to foster a positive shopping experience. This role focuses on achieving sales goals and providing exceptional customer service by creating genuine connections and product education. Candidates should have a passio

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

You bring 4+ years of experience in Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

The successful candidate will assist customers throughout their purchasing journey, ensuring a premium shopping experience while managing stock and maintaining visual merchandising standards. Strong retail experience and customer service skills are essential, along with proficiency in Excel and Word

Key responsibilities include customer interaction, sales support, and maintaining store operations. A background in retail or customer service is preferred, along with a dedication to creating an inclusive environment. A leading fashion retailer based in Greater London is seeking a passionate Sales