Customer experience jobs in Wigan - Page 2Créer des alertes d'emploi

Drive performance across sales, retention and customer experience KPIs Motivate the team with energy, structure and daily momentum Leading from the front when appropriate Analyse data to improve results and team performance Support with personal development, training and coaching sessions Create a p

Job description We are looking for an enthusiastic, hard working individual who has a firm interest in the application of technology to achieve great outcomes for our clients, convince them that our Analytics software will solve their problems, and sell a subscription to the software service. This is a technical sales role for someone who first immerses themselves in how our software works and then understanding how our software helps building owners and operators. Whilst you will be given targets, this is not a hard sales role but one where by demonstrating value, the client will buy. Following technical training, we want you to want to deeply understand the power of Analytics and go on to setting the system up yourself, gaining a deep and broad understanding of what it can do, creating your own demo systems you can use with customers to prove value. You will interact with our customer, our developer team, our sales leadership and our marketing team, joining the dots and becoming a champion for the company and the product. As opportunities arise or present themselves, you will be our expert who will carry out discovery sessions with potential clients to create a value proposition based proposals and then to present those proposal to those clients, ideally in person. You will answer any questions and overcoming any objections so you can close the deal and secure a subscription. Training You will be provided with training on the market in which we operate and an understanding of the challenges that our company solves. We will show you how we connect to electronic control and monitoring systems in buildings to gather data and how to get that data into the Analytics platform. You will be coached on how to work with clients to discover their highest priority needs and translate them into proposals, which you will also be shown how to pull together, log on our CRM and present to those clients. Working within a larger team, you will be coached to develop your natural sales skills to help you achieve your individual sales target and that of the one for the group. A training schedule will be developed during your first 1-1 session. Reporting structure and expectations You will report to the Chief Revenue Officer and will be expected to produce reports on a weekly basis, to include the following: Activities undertaken to generate meetings, which will be accompanied by a target Meetings booked for the following week or weeks Meetings attended that week with outcomes and next steps Proposals created, sent or presented and their value Deals closed but lost Deals won Continual updates to the CRM system for all of the above activity Requirements and qualifications A technical mindset with a desire to understand our product to enable a technical sale Good listening and questioning skills to ensure you quickly discover the needs of the clients Articulate and capable in the preparation of proposals for customers An understanding and demonstration of an ability to use Excel spreadsheets for pricing To know the difference between gross margin, profit margin and costs and to calculate the same Must show a genuine interest in customers and team members based on a natural curiosity to find out more about those people to discover and build on common ground and therefore be likeable. Degree or equivalent qualification to demonstrate intellectual capability, preferably in a technical area To be hungry and self motivated, driven by success to generate high rewards and enjoy life more Strong values and ethics that put people and solutions above profits where there is a conflict A current UK driving license or at least an expectation to pass your driving test within six months Desired skills and qualifications Experience with Customer Relationship Management (CRM) Previous sales experience either part time or full time, including telesales or prospecting Marketing experience including email and social media TPBN1_UKTJ

World Class Defence Organisation based in Bolton is currently looking to recruit 2x Manufacturing Engineers. Rate: £35.00 per hour Location: Bolton Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at time and a quarter Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Manufacturing Engineer Job Description: As a Manufacturing Engineer within the unit & missile assembly manufacturing facility your focus will be to ensure that our products are built efficiently and to budget. A key member of the Manufacturing Engineering team, you will carry out activities in support of multi-project manufacturing. Compilation and update of Manufacturing Instructions. Design, Commissioning and proving of associated tooling. Support the industrial validation process through the use of FMEAs, FAIs etc. Resolution of technical problems that may arise during the manufacturing process. Route card changes as a result or rework activities. Management of Configuration Control by the embodiment of Design Modifications into the Manufacturing Instructions. Support to the Non Conformance Process using SAP. Skills / Experience: Verification & validation Design modifications COMMISSIONING FMEAs Configuration control Sub-assembly manufacturing Industrial Validation through the use of FMEAs, translating design requirements, interpret Design Drawings with a view to producing Manufacturing Build Instructions. Management of Configuration control by the embodiment of Design Modifications, Formal technical Engineering/Craft Apprenticeship to NVQ Level 3/TR23/TR21 and level 3 (ONC) OR Formal further education certificate to HNC or equivalent certificate with experience within an engineering discipline 5 years experience within an engineering discipline. Have the ability to interpret Design Drawings with a view to producing Manufacturing Build Instructions for both Skilled and Semi-Skilled operators. Have experience of Electronic Sub Assembly manufacture through to System level builds. Have experience and knowledge of the assembly process for small/miniature Electro-Mechanical Actuation Systems. Must be able to work within and contribute to a team environment. Recognise and understand customer requirements, and respond to them. TPBN1_UKTJ

Company description: Do you want to help shape the future of the city? We connect the dots of a new mobility revolution that will transform cities all over the world.We do this by empowering mobility, bringing it to the next level with intelligent road traffic technology. Job description: Uniting whats next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Traffic Signal Engineer Responsibilities: Deliver to a high standard a wide range of traffic engineering projects across the UK in accordance with current national/local standards, guidance and best practice Deliver traffic engineering projects in accordance with ergonomic, economic and sustainable principles Assessment and mitigation of risks associated with traffic engineering projects Travel to site visits, validations, and customer meetings with overnight stays where appropriate Preparation of technical reports and specifications Technical checking/approval of traffic engineering schemes before delivery to customers Preparation of consultancy/design quotations Project management and financial tracking Qualifications & Experience: The key competencies and capabilities for this role are: High level of communication skills, both verbal and written and working collaboratively Ability to solve complex traffic engineering problems and managing customers expectations Ability to achieve objectives with strict deadlines and manage your own and others workload Required experience: To have a technical, in-depth understanding and proven track record of the following traffic engineering competencies: Traffic signal design fundamentals and UK standards/specifications Traffic engineering software including AutoCAD, with KeySignals, and modelling software such as LinSig or Transyt In-depth knowledge of traffic signal products from across the industry In-depth knowledge and proven track record using systems such as UTC or UTMC In-depth knowledge and proven track record of adaptive control strategies such as SCOOT or MOVA, including experience with setup and on-site validation Experience undertaking Factory and Site Acceptance Testing Educational Requirements HNC/HND/Degree level in engineering in a related subject is preferred or have relevant experience We offer: Competitive base salary with an annual bonus. Continuous training and learning opportunities to support career development. 26 days of holiday, increasing up to 29 with length of service. 37.5-hour working week plus paid overtime and unsociable hours uplift. Excellent pension, with matching contributions up to 10% of pensionable salary. Flexible benefits package to suit your personal needs. Investment in personal development and support for membership of professional institutions. How do I apply? We can only accept online applications. Click the Apply Now button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here. TPBN1_UKTJ

The role requires supporting the Transport Team Manager in daily operations, candidates should have a minimum of 2 years of retail management experience and an ability to drive. This position promises a rewarding experience within a fast-paced environment, perfect for someone motivated to grow their

A leading retail company in the United Kingdom is seeking a passionate Regional Manager to deliver a world-class customer experience and foster a fantastic team environment.

Our client, one of the leading developers in Manchester, is looking for a Block Manager.With a strong focus on tenant experience, customer service, and vibrant communities, this is a fantastic opportunity to join a forward-thinking property team and play a key role in delivering exceptional living s

A leading retail company is seeking a Store Manager – Designate to oversee teams across multiple locations, focusing on sales targets and exceptional customer service. Ideal candidates will have previous management experience in retail and a passion for team development.

A well-known retail chain in Wigan is seeking a Store Manager to lead a passionate team and deliver outstanding customer service.The role involves motivating staff, ensuring excellent store standards, and achieving sales targets.Candidates should have at least 2 years of retail management experience

Ink Technician Operative Location : Wigan, Lancashire, WN5 0LQ. Salary : £32,287.50 per annum + Excellent Benefits! Contract : Full time, permanent. Shift patterns detailed below. Benefits : 25 Days of holiday plus Bank Holidays, Christmas shut down, Flu and eye test vouchers, Company Sick Pay Scheme (available after 12 months of continuous service), Refer a Friend Scheme of £500, Cycle to Work Scheme, Employee Assistance Programme, Employee Discount Platform Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper. With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg, The Netherlands and The USA, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX). Sustainability at Saica begins with our values - we care, we value and we challenge. We are now seeking a motivated candidate to join our team and build a career in the print industry. We are offering an exciting opportunity for an Ink Technician to join our team! As an Ink Technician, is responsible for ensuring that high quality of inks are made and maintained and that your role is conducted in a safe and controlled manner in line with the required standards and operating procedures. You will be responsible for understanding the customer requirements for colour specification and ensuring that they are met to the highest possible standard. Ink Technician - Responsibilities: Your key duties will include: Operate in line with site health and safety, environmental and quality standards including BRC, ISO & A2 environmental. Make and prepare all inks for production right first time to known data standards and anilox strengths. Identify any ink that has been used and returned ready for subsequent runs. Ensure that your own dispensing key is used at all times. Maintain a clean, safe working environment, ensuring that all spills are logged and cleaned immediately. Operate processes in line with lean manufacturing techniques including SMED and the 5S principles Maximise the use of press returns by ensuring that press returns are always used before virgin ink. Manage activity via the IFS6 programme, ensuring there is enough ink to complete an order, minimising top up requirements to maximise production time. Ensure there is sufficient ink supply for up to 24 hours. As the production plan is subject to change, ensure the 24 hour threshold is not breached. Make full use of the eXact spectro, IFS6 and IQC, to reduce press downtime to a minimum. Log press returns back into the system for future ease of use. Assist the Printers on press should any minor adjustments be required, making any changes to the system recipe as required. Maintain the distillation plant and optimise waste inks and solvent, ensuring waste generated is minimised as much as possible. Assist the Ink Room Manager with other duties as and when required. Specifically, help with the offloading of ink deliveries and support stock takes and re-ordering of ink supplies. When asked, contribute to site continuous improvement projects. What we need from you: Forklift Truck license essential/training provided X-rite equipment trained Demonstrable knowledge of working with Print Colours Good understanding of continuous improvement techniques, e.g. lean & 5S Exposure to quality, health, safety and environmental standards and practices within a production setting Colour matching experience Exposure to quality, health, safety and environmental standards and practices within a production setting Fluent English - ability to communicate effectively with colleagues and understand both written and verbal work instructions A reasonable level of fitness is required as the role involves some physical activity e.g. lifting & bending. The role operates across the following shift patterns: 12 hour shift pattern, spread over a rotating 4 week cycle. This will typically be: Week 1 - 4 nights, 3 off Week 2 - 3 days, 1 off, 3 nights Week 3 - 3 off, 4 days Week 4 - 7 off Interested If you have a can-do, will-do approach to join a hardworking, dynamic, passionate, manufacturing team, please send your CV today. Saica is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates, so if you feel you have what it takes to be successful in this role then please click Apply! Join Us Today and Shape Tomorrow's Sustainable Solutions with the Saica Group. TPBN1_UKTJ

Company description: GXO Logistics Supply Chain Inc. Job description: Are you an experienced Warehouse Operative looking for your next step? Perhaps youre already acting in a supervisory role but want a new challenge? Whatever the reason, we have the role for you! Here at GXO, we are currently recruiting for a Team Leader to join our Equipment Management operation at our Asda ASC site in Skelmersdale. This operation is all about recycling and reuse which is an important part of the supply chain, ensuring equipment management and repair support to the customer and their distribution operations. This is a full time, permanent position, working a rotating 4 on 4 off shift pattern of 06:00 till 18:00 and 18:00 till 06:00. Pay, benefits and more: Were looking to offer a salary of up to £12.42 per hour plus £2.59 per hour when working the night shift and an additional £88.64 per week and 22 days annual leave (inclusive of bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What youll do on a typical day: Lead your team in a fast-paced reverse operation Coordinate tasks to ensure all activity is completed in a timely and accurate manner Deal with all returned products and equipment Support the shift manager with engaging the team and reacting to the varying inbound workloads What you need to succeed at GXO: Excellent attention to detail Good communication skills Flexible with hours and shift patterns Previous experience in a similar role would be advantageous We engineer faster, smarter, leaner supply chains TPBN1_UKTJ

We are currently seeking a Jobsheet Technician to be responsible for completing all tasks assigned by the Jobsheet Supervisor efficiently and accurately, in accordance with customer requirements, company procedures, and accreditation standards. ABOUT YOU You have accurate typing skills and a highly organised approach to your work, enabling you to manage tasks efficiently and meet deadlines. You are comfortable interpreting technical instructions, documents, and standards, and apply this understanding with attention to detail. You demonstrate good manual dexterity and take pride in producing accurate, high-quality work. With a professional and courteous telephone manner, you communicate clearly and confidently with colleagues and customers. Required skills and experience: Accurate typing skills Organised approach Ability to understand technical instructions, documents & standards Good manual dexterity Good telephone manner ABOUT THE OPPORTUNITY The Jobsheet Technician is responsible for ensuring all tasks assigned by the Jobsheet Supervisor are completed efficiently, accurately, and in line with customer requirements, company procedures, and accreditation standards. Key activities: Ensure all work complies with customer requirements, company procedures, and relevant accreditation standards Ensure the accuracy of work carried out and any advice provided to clients Provide regular feedback to the Team Leader regarding resource needs, client issues, and workflow challenges Communicate clearly, concisely, and professionally with clients and colleagues Provide general technical advice to clients and internal teams as required Use the current LIMS system to support test selection and produce worksheets/jobsheets Maintain high standards of housekeeping at all times Undertake any other duties consistent with the role Handle outbound and return client correspondence via telephone and email regarding production samples and queries Manage technical customer queries related to testing, specifications, and retailer requirements Validate client-submitted data and samples against accredited and/or retailer requirements for: Routine samples Non-routine samples Samples with advanced interpretational requirements (e.g. nursery products, MOD). Select appropriate tests, perform final checks, and issue reports based on client-supplied information Provide advice to clients regarding report content and technical requirements Demonstrate advanced use of the LIMS system to support jobsheet creation and test selection Support project work as required Perform the collating function when necessary WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies TPBN1_UKTJ

A market leading engineering company who specialise in Offshore & Renewables are looking for a Project Engineer to join their growing team! The successful Project Engineer will be tasked with managing and delivering several projects on time and in budget. You will be working closely with all aspects of the business (Design, Sales, Production etc.). You will have experience taking manufacturing projects from cradle to grave and be someone who can work well in a fast-paced environment. You will be responsible for dealing with customers orders, maintaining high customer satisfaction and be using the companies ERP software too support delivery. This company are a leading solutions provider and are looking for someone who is passionate about working on a range of bespoke projects. They are also very forward thinking with 2 days work from home per week, flexible working hours, and other excellent benefits! Project Engineer Requirements: Qualification - ideally in Manufacturing, Engineering or Project Management (or similar) Proven Project Engineering experience in Manufacturing Engineering / Technical background (desirable) Excellent customer facing skills Project Engineer Benefits: Hybrid working Flexible working hours Pension 24 days holiday + bank holidays Company Bonus Death in service If you have the required skills for this Project Engineer position or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can also call Vicky Chambers on 07508 758 154 for a confidential chat. If this role isnt of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme. Chroma Recruitment is acting as an employment business with regards to this position. TPBN1_UKTJ

Transport / Depot Manager Location: Leigh (near Wigan) Type: Full-time, Permanent An established and growing transport and logistics business is seeking an experienced Transport / Depot Manager to take full operational responsibility for a busy depot based in Leigh, near Wigan. This is a senior, hands-on management role with accountability for day-to-day depot operations, compliance, staff leadership, performance management, and continuous improvement. The successful candidate will play a key role in driving operational efficiency, service delivery, and sustainable, profitable growth at site level. The Role You will have full responsibility for the management, development, and performance of the depot, ensuring operational excellence while maintaining the highest standards of compliance, customer service, and cost control. Key responsibilities include: Overall management and upkeep of a busy transport depot Leading, motivating, and developing a small operational team Driving depot performance against KPIs and service level agreements Implementing operational improvements to enhance efficiency and profitability Ensuring full compliance with all transport legislation and regulatory requirements, including: Drivers' hours Tachograph regulations Vehicle maintenance schedules and records Operator Licence compliance Protecting and auditing systems to safeguard the company's Operator's Licence Managing and monitoring budgets and operational costs Analysing operational and financial data to identify efficiencies (MPG, dead mileage, damage reduction, etc.) Planning and coordinating training and development for operational staff Liaising with internal stakeholders, customers, and external partners Ensuring health & safety and site housekeeping standards are consistently met Providing regular performance updates and feedback to senior leadership / ownership Candidate Requirements Proven experience in a Transport Manager / Depot Manager / Operations Manager role within transport or logistics Strong working knowledge of transport compliance and legislation Experience managing budgets and operational performance Commercially minded with strong business acumen Confident leader with the ability to motivate, develop, and performance-manage staff Proactive, solutions-focused, and able to make sound decisions under pressure Strong communication, negotiation, and stakeholder management skills CPC holder preferred but not essential Comfortable analysing and reporting on operational and financial data Package & Benefits Salary: £40,000 - £50,000 per annum (DOE) Hours: Monday - Friday, 08:00 - 18:00 Holiday: 20 days annual leave plus bank holidays Pay: Monthly Company pension On-site parking Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application. TPBN1_UKTJ

I am working with a well-established client of mine, within the Food Manufacturing industry, seeking a new Key Account Manager. They are looking for someone to come in and support delivery of the next stage of their strategy plan... Salary - £42,000-£49,000 DOE Car Allowance in the package Field based with 2 days a week based onsite in Wigan About you: Experience in FMCG or food manufacturing sector, especially with experience of bread, multi-site or complex supply chain environments. Professional certifications such as Key Account Management, Negotiation Skills, or Sales Leadership or equivalent experience Proven experience in B2B sales within the food manufacturing or bakery ingredients sector, managing large or strategic accounts. Strong technical understanding of bakery processes and ingredient functionality The role: Deliver annual sales plan for assigned key accounts to achieve revenue growth of X% by year-end; maintain KPI = target margin. Own account management process; ensure CRM data accuracy and compliance at 100% for all interactions. Partner with cross-functional teams (NPD, Customer Services, HR, Marketing, Operations, Finance) to remove blockers and deliver seamless customer experience. Develop and execute strategic account plans to secure long-term partnerships, including weekly onsite meetings with current and potential customers. Continuously improve sales workflows; document SOPs and implement measurable efficiency gains. Manage compliance & risk for all account activities (GDPR, contractual obligations, pricing governance). Report progress via dashboards and monthly reviews; escalate risks or delays promptly to leadership. Contribute to DEI, sustainability, and wellbeing initiatives relevant to client engagement and company values. Attend and actively contribute to required meetings, including pipeline reviews, client strategy sessions, and quarterly business reviews. Monitor market trends and competitor activity; provide insights to inform pricing and product positioning. Drive customer satisfaction and retention by resolving issues quickly and maintaining proactive communication Skills required: Strategic account planning and relationship management Negotiation and influencing skills with senior stakeholders Data analysis and forecasting (Excel, BI tools) Problem-solving and solution selling in a technical environment Communication: Clear written and verbal communication; ability to present technical solutions to non-technical audiences. Digital/Systems: Proficient in CRM systems (e.g., Salesforce), MS Office Suite; intermediate Excel for data analysis. Compliance Awareness: Food safety standards (e.g., BRC, HACCP), GDPR, and contractual compliance relevant to client management. Commercial Acumen: Ability to manage pricing structures, margin targets, and profitability for key accounts. TPBN1_UKTJ

A market leading engineering company who specialise in Offshore & Renewables are looking for a Project manager to join there growing team! The successful Project Manager will be leading, managing and delivering a number of projects on time and in budget. You will be working closely with all aspects of the business (Design, Sales, Production etc.). You will have experience taking manufacturing projects from cradle to grave and be a dynamic manager who can work well in a fast-paced environment. Customer facing experience is vital for this position and there will be opportunities to drive continuous improvement throughout the company. This company are a leading solutions provider and are looking for someone who is passionate about working on a range of bespoke projects. They are also very forward thinking with 2 days work from home per week, flexible working hours, and other excellent benefits! Project Manager Requirements: Qualification - ideally in Manufacturing, Engineering or Project Management (or similar) Proven Project Engineering / Management experience in Manufacturing Engineering / Technical background (desirable) Excellent customer facing skills Project Manager Benefits: Hybrid working Flexible working hours Pension 24 days holiday + bank holidays Early Friday finish Death in service If you have the required skills for this Project Manager position or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can also call Vicky Chambers on 07508 758 154 for a confidential chat. If this role isnt of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme. Chroma Recruitment is acting as an employment business with regards to this position. TPBN1_UKTJ

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

Applicants should have substantial experience in User Experience design and strong skills in prototyping and layout. This role focuses on crafting the end-to-end user experience while balancing business requirements with user needs.

The role involves ensuring exceptional customer experiences, supporting daily tasks, and collaborating on operational improvements. This temporary position requires a confident leader with solid customer service skills who can motivate a team and manage store operations.

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

The ideal candidate has over a year of experience in retail or customer service, possesses strong communication skills, and is able to work flexible hours including weekends. A leading athletic footwear retailer in Greater London is seeking a Store Advisor to provide exceptional customer service and

In this role, you will deliver exceptional customer service, manage orders, and provide quotes. The ideal candidate should have strong interpersonal skills and a proactive attitude to enhance customer satisfaction.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

A leading managed services provider is seeking a Customer Experience Specialist to deliver exceptional service as the first point of contact for customers. If you're customer-centric and thrive in a team environment, we want to hear from you! #J-18808-Ljbffr.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

A popular retail brand in Greater London is seeking a Seasonal Sales Associate to enhance customer engagement and meet sales goals. Responsibilities include building connections with customers, maintaining operational standards, and participating in team initiatives. Ideal candidates should have str

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system