Trabajos customer facing en South CroydonCrear alertas

Front of House Team Member (2 Days a Week – Potential for More Hours) Location: South Croydon Hours: 12pm – 10pm (Full Day Shifts) Availability: 2 days per week to start (Sunday/Tuesday), with the opportunity for additional days after a few weeks Overtime: Available if you want About the Role We’re looking for an enthusiastic and reliable Front of House Team Member to join our team! You’ll be the friendly face of our business, ensuring every customer feels welcome and leaves happy. Key Responsibilities Greet customers and provide excellent service Take orders accurately and process payments Explain menu items and offer recommendations Prepare and serve milkshakes and other beverages Assist with kitchen packing and order preparation during busy periods Maintain cleanliness in the front of house area, including tables, counters, and service stations Support the team with general cleaning and closing duties About You Friendly, approachable, and great with people Reliable and punctual with a strong work ethic Able to work well under pressure in a fast-paced environment Willing to help across different areas when needed Previous experience in hospitality or customer service is a bonus, but not essential – training will be provided Benefits Competitive hourly pay Overtime available Opportunity for more days after the initial period Fun, supportive team environment

About Us: Pittagoras is a vibrant restaurant located inside Tooting Broadway Market, serving delicious Greek Gyros, Souvlaki and drinks in a lively atmosphere. We’re looking for a friendly and energetic Host to be the face of our restaurant, welcoming guests and encouraging new customers to dine with us. Role Overview: As a Host, you will stand at the entrance of the restaurant and actively engage with passersby, inviting them to come in and enjoy our food. You will confidently promote our special offers and menu highlights, creating a warm and welcoming first impression that encourages customers to choose us. Key Responsibilities: • Greet and engage with customers at the front of the restaurant., • Inform potential guests about our menu, daily specials, and offers., • Encourage passersby to come in and dine with us., • Ensure all guests feel welcomed and valued from the moment they arrive., • Hand out menus, flyers, or promotional material when needed., • Communicate customer feedback to the management team., • Work closely with the service team to ensure a smooth guest experience. Requirements: • Outgoing, friendly, and confident personality., • Strong communication skills and ability to engage with different types of people., • Previous hospitality, sales, or customer-facing experience is desirable but not essential., • Positive attitude, reliability, and willingness to be proactive., • Ability to work evenings and weekends as required. What We Offer: • Competitive hourly pay, • Staff meals and discounts., • A supportive, fun, and dynamic working environment., • Opportunity to grow within the team as we expand. How to Apply: If you’re energetic, approachable, and enjoy talking to people, we’d love to hear from you!

PART TIME OFFER TO FULL TIME As a barista on our family run speciality coffee shop, you are not just preparing drinks. You are the face of our business, the start of someone's day. We are looking for someone who brings warmth, personality and professionalism to every shift and who takes pride in both craft and community. WHAT WE ARE LOOKING FOR IN YOU -A naturally friendly, warm and talkative personality -strong communication skills and emotional intelligence -willingness to learn about speciality coffee and refine your skills -pervious cafe or hospitality experience is a plus but we are happy to train the right person -a love for talking to people, good food & coffee and creating great vibes CUSTOMER SERVICE -you are friendly, confident and naturally welcoming ,greet every customer with a warm smile and friendly energy. When you say hello make costumers feel seen and heard. -you enjoy conversation and create a space where regulars return because of the way you made them feel -you understand how to balance fast service with real connection -build genuine rapport with regulars and new visitors alike. -engage in light, welcoming conversations to create a relaxed environment. -handle customer feedback professionally and with empathy . -remember customer names and favourite/regular orders when possible. -take orders confidently and handle payments accurately COFFEE PREPARTION & BEVERAGES Knowing how to prepare espresso based drinks to speciality standards (calibrating grind, dial in, tamping, extraction, milk steaming) Know your beans: origin, tasting notes and roast level Maintain grinder calibration and espressso machine cleanliness throughtout the day. UPSELLING & PRODUCT KNOWNLEDGE - UNDERSTANDING THE CUSTOMERS MOOD & INTENT Listen carefully to cues: Are they in a rush, chatty, curious or hungry ? Recommended add ons such as non dairy milks, extra shots, syrups or food pairings Proactively recommend pastries, retail coffee or drink upgrades based on customer prefence. Learn flavour profiles, bean origins and seasonal items and confidently describe them. Encourage costumers to try new things through tasting or limited free offers DAILY SHOP OPERATIONS -Open and close the shop efficiently, folling prep and cleaning checklists. -Keep the cafe tidy, well stocked and looking beautiful -Keep customer seating and service tidy, safe & welcoming. -Restock coffee beans, milk, condiments and other supplies as needed. -Maintain hygienic practices at all times (including personal hygiene and food safety) -You consistently maintain a clean and organised workstation, whether you are behind the machine, at the counter or handling dishes -You understand and follow hygiene practices (washing hands, sanitising surfaces, prper food handling) without needing to be reminded -You alwasy leave the coffee machine and bar tidy at the end of the shift, and you jump in to clean up even when its not "your mess" • You treat the cafe like your home, from polishing glassware to folding cloths properly., • TEAM & CULTURE, • -Work closely with other staff (including family) to support each other throughout shifts, • -Communicate openly about stock needs, customer feedback or team tasks, • -Contribute to a positive, respectful environment, bring energy and humour to the team., • -Be flexible and jump in to help wherever needed (kitchen, floor, dishwashing, restocking), • -Can stay cool under pressure, know hoe to move quickly without sacrificing quality or cleanliness., • -You are reliable and you show up on time. You are ready to work and your team knows they can count on you, • Looking forward to hearing from you,, • Anna & Team!