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Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. Customer Quality Manager – EMEA. As a key leader within the Quality function, the Customer Quality Manager will oversee a team c

Key Responsibilities Handling inbound and outbound customer calls to resolve payment arrears Negotiating repayment arrangements in line with customer needs and company processes Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers Making appropriate deci

We're seeking a Customer Relations Manager to help us achieve our goals. At Dorking Manor, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Sales and Customer service experience is essential in a face t

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Serve as the primary relationship owner for a portfolio of key

As an Off-Trade Customer Marketing Manager, you will be responsible for developing and executing marketing strategies within our key customers that enhance the shopping experience and drive rate of sale, focusing on shopper insights and retail partnerships. Building long‑term relationships with ke

Comfortable juggling multiple workstreams and working cross‑functionally with Product, Support, Customer Success or Services teams. Customers and internal teams understand new features with minimal follow‑up. Positive feedback from new joiners, Squad Leads and Customer Success.

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

As Manager, Customer Experience and Quality. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust to help design, measure and continually improve service quality and customer outcomes. Support them to achieve c

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referra

A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. All CSMs contribute to business support at the company level

Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Providing exceptional customer service, resolving issues quickly and professi

A leading cosmetics company in the United Kingdom is seeking a Store Manager to create memorable customer experiences and lead a passionate team. Ideal candidates are motivated by exceptional customer service and possess strong management and communication skills.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Serve as the liaison between the customer and the nGeneration Managing Director. Act as an escalation

Support customer discussions by preparing Joint business plan evaluations with a more for more mentality to improve the investment as well as modelling customer P&L’s. Work with the Customer team to drive better understanding of the drivers of performance (including trends, channel / customer prof

A leading retail company in the UK is seeking a Software Engineering Manager to lead the modernization efforts of critical software systems.

A leading IT services company in the United Kingdom is seeking a Customer Relations Manager to oversee client accounts and ensure satisfaction through effective communication and service delivery.

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform.

Understand each customer's outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer Satisfaction surveys, and support Customer Innovation Workshops. As a Customer Success Manager, you'll be in charge of a portfolio of our enterprise clients - driving adoption an

Customer Success Account Manager, Disclosure Services. The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. A proactive and customer-centric approach with a focus on

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You know how to man

Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers. As an Industry Manager, you will lead on one of the Retail team’s most sophisticated, and significant custo

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

Join to apply for the Customer Success Manager role at ON24. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients.

As our customer base grows and our product continues to evolve, we need a dedicated owner to turn well-understood Customer Success and Product insight into clear, repeatable customer-facing programmes that support feature launches, drive adoption, and create expansion‑ready demand within our exist

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Experience building programs in addition to having strong customer relationship skills. Our Customer Success team is integral to how we build, gr

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your cus

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deli

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Serve as the primary post‑sale owner for strategic

Customer Success Manager | Customer Success | UK | Remote. HR technology and customer success best practices. HR stakeholders (HRBPs, HR Managers) to.

A leading financial data company in London is seeking a Customer Success Manager fluent in Italian. Ideal candidates will have over 2 years of customer success or account management experience, alongside excellent communication and relationship-building skills.

KYC or AML compliance, with deep expertise in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Customer Identification Programs (CIP) and customer risk profiling for Fintech or Crypto businesses. Circle is looking for a Know Your Customer Senior Manager to manage key aspects of Circle’s

You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. We’re seeking a passionate and driven Customer Success Manager to champion Beam's exc

A leading consumer finance firm in Greater London seeks a Customer Account Manager to manage the loan process and provide excellent service to customers. This entry-level position involves strong communication skills and a focus on customer satisfaction.

The Customer Experience Manager will lead the delivery and continuous improvement of excellent customer service across all housing services. To manage all customer experience touch points ensuring that we deliver an exceptional service to all customers. To develop, manage and delight internal and ex

A leading technology firm in Greater London is seeking a Customer Success Manager to guide customers through onboarding, drive product adoption, and translate data-driven insights into business impact. The ideal candidate will have 3-6 years of experience in customer success roles in B2B SaaS. You w

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Understand customer requirements necessary to scope projects effectively, implement ou

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager – NHS. The Customer Success Manager will build trusted client relationships, drive p

A leading consumer review platform in Greater London is looking for a Customer Success Manager to drive customer retention for Mid-Market customers. In this role, you will establish strong relationships, ensure customer satisfaction, and advocate for client needs while successfully upselling product

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro