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Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

Category Manager, Customer Communication. Category Manager - Customer Communication.

Job Title: Customer Care Operations Manager. Join Persimmon Homes as a Customer Care Operations Manager.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Key Responsibilities Handling inbound and outbound customer calls to resolve payment arrears Negotiating repayment arrangements in line with customer needs and company processes Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers Making appropriate deci

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

As a Customer Success Manager, you will lead partner experience for an innovative wealth tech platform. You will serve as the primary point of contact for existing customers, leveraging AI-driven tools to optimize their journey. Manage a portfolio of existing customers to ensure long-term satisfacti

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Act as

Join as a critical Customer Success Manager responsible for owning customer relationships through implementation/onboarding, adoption, training, BAU and retention. Expect to be onsite with customers weekly and there is the opportunity for future international travel too!. SaaS customer success or cl

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption,

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team. As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known glo

Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a strong focus on the education contract catering sector 🇬🇧. As a UK Customer Success Manager, you’ll be a key driver of customer

A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks.

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

The successful candidate will manage over £15 billion of customer cash, develop investment strategies, and ensure compliance with financial regulations. A leading global technology company is looking for a Treasury Manager in London.

Dual Site Customer Relations Manager. Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. This role is more than just a customer-facing position; it’s a chance to genuinely support families at one of the most important moments in their lives.

Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Enterprise custom

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Build and maintain strong relationships with charity customers, acting as their primary point of contact

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. This position focuses on championing customer-centric solutions and outcomes in s

A global travel services company in Greater London is seeking a Customer Success Manager to enhance client relationships and drive growth.

Bonus on each customer success. Travel to customer sites across the UK. Deliver hands‑on training to mechanics, workshop managers, office staff, and drivers.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. You’ll use your solution expertise to enable customers to overcome their challenges to i

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

Customer‑centric means our customers are at the heart of everything. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone‑based planning. Serve as a trusted voice of the customer to Product and Engineering teams, influencing roadma

As an Industry Manager, you will lead on one of the Retail team’s most sophisticated, and significant customers. Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to custo

Experience working in product focused SaaS business with a minimum of 3 years working as a Customer Success Manager serving high-spend, complex accounts, with multiple users and stakeholders. You will actively visit your customers to build relationships with key stakeholders (champions and economic

Onboarding:** Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma* Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within you

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model.

The Customer Success Manager is responsible for fostering strong relationships with customers, ensuring successful onboarding and adoption of our solutions, and driving customer satisfaction and retention. Use data and insights to improve customer outcomes and enhance the customer journey. Job Title

A UK employment consultancy is looking for a Customer Journey Manager to enhance the customer experience within the Sales & Trading Lab. This role will focus on analyzing customer data, collaborating with product teams, and driving continuous improvement in customer journeys. This position is critic

A leading financial services provider in the UK is seeking a Project Manager to join their Customer Success team. Ideal candidates should have experience in SaaS solutions and strong project management skills, with a customer-centric approach.

The Senior Customer Fit Out Manager.

Customer Success Manager (French Speaking). Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Customer Success Manager (French Speaking).

Customer Success Manager (EMEA) - Field Systems. Customer Success Manager (EMEA) - Field Systems. Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commerci

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels.

Technical Client Success Manager (TCSM). The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processe

A leading consulting firm in the UK is seeking a Customer Journey Manager (Business Analyst) to enhance customer experiences. The ideal candidate has a solid understanding of banking and payments, and possesses strong customer insights, critical thinking, and data integration skills. You will be res

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as up

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

We are looking for an experienced, energetic and positive Customer Success Manager. Monitor customer health using data-driven insights to mitigate churn risks and sustain high levels of customer satisfaction and net retention. Support growth by identifying upsell and cross-sell opportunities, partne

Customer Success Manager – Overview. Running online and onsite training with wellbeing/activity teams and home managers. Tracking rollout milestones and maintaining clear communication with customer stakeholders.

An innovative finance technology firm in Greater London is seeking a Founding Customer Success Manager. In this role, you'll manage the customer implementation lifecycle, ensuring a smooth onboarding process. You'll work closely with product teams and establish best practices for customer engagement

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Monitor customer

The Customer Success & Renewals Manager (EMEA) owns both the post-sales customer relationship and the renewal cycle for a portfolio of small and mid-sized enterprise customers across the region. Customer Success Manager (EMEA) – London, United Kingdom. You will guide customers through onboarding,

A leading software development company in the UK is seeking a proactive Customer Success Manager to enhance customer satisfaction and drive product adoption. The role involves developing long-term relationships with clients, conducting business diagnostics, and managing customer engagement strategie