Customer operations manager jobs in London - Page 4Create job alerts

Key Responsibilities: Manage daily operations of the store, including opening and closing. Monitor order flow across all platforms (website, Deliveroo) and walk-ins to ensure timely preparation of orders. Maintain exceptional customer service standards by resolving order issues and responding to reviews professionally and promptly. Ensure full compliance with food hygiene and health and safety regulations. Manage stock levels and inventory, placing timely orders for ingredients and supplies while minimising waste and controlling costs. Oversee financial transactions and maintain accurate records of sales, purchases, and expenditures. Ensure consistent food quality that reflects the authenticity of our Japanese and Korean dishes.

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

About WuduWash: WuduWash is an innovative, fast-growing company specialising in high-quality Wudu (ablution) appliances designed for homes, workplaces, schools, mosques, and commercial spaces. We are passionate about making Wudu accessible, dignified, and convenient worldwide, working with leading organisations and communities to deliver inclusive hygiene solutions. As we continue to expand our global footprint, we are seeking a dynamic and motivated Sales Associate to join our team and help drive our mission forward. Key Responsibilities: Proactively identify, pursue, and secure new sales opportunities across various sectors (corporate, education, hospitality, religious institutions, etc.) Manage inbound sales inquiries, provide product information, and prepare quotations Build and maintain strong relationships with existing clients to encourage repeat business and referrals Represent WuduWash at industry events, trade shows, and client meetings Collaborate with marketing and operations teams to ensure seamless customer experience Maintain accurate records of leads, prospects, and sales activities in the CRM system Meet or exceed monthly and quarterly sales targets. Requirements: Proven experience in sales, account management, or business development (B2B experience preferred) Strong communication and interpersonal skills Self-motivated, results-driven, and adaptable to a fast-paced environment Ability to confidently present and explain technical products to a range of audiences Excellent organisational and time management skills Proficiency with CRM software (e.g., HubSpot, Salesforce) is an advantage What We Offer: Competitive base salary plus commission Opportunity to work in a purpose-driven, innovative company with global impact Professional growth and career advancement opportunities Hybrid working flexibility Supportive and collaborative team environment How to Apply: About WuduWash: WuduWash is an innovative, fast-growing company specialising in high-quality Wudu (ablution) appliances designed for homes, workplaces, schools, mosques, and commercial spaces. We are passionate about making Wudu accessible, dignified, and convenient worldwide, working with leading organisations and communities to deliver inclusive hygiene solutions. As we continue to expand our global footprint, we are seeking a dynamic and motivated Sales Associate to join our team and help drive our mission forward. Key Responsibilities: Proactively identify, pursue, and secure new sales opportunities across various sectors (corporate, education, hospitality, religious institutions, etc.) Manage inbound sales inquiries, provide product information, and prepare quotations Build and maintain strong relationships with existing clients to encourage repeat business and referrals Represent WuduWash at industry events, trade shows, and client meetings Collaborate with marketing and operations teams to ensure seamless customer experience Maintain accurate records of leads, prospects, and sales activities in the CRM system Meet or exceed monthly and quarterly sales targets Requirements: Proven experience in sales, account management, or business development (B2B experience preferred) Strong communication and interpersonal skills Self-motivated, results-driven, and adaptable to a fast-paced environment Ability to confidently present and explain technical products to a range of audiences Excellent organisational and time management skills Proficiency with CRM software (e.g., HubSpot, Salesforce) is an advantage Interest or familiarity with the Muslim community’s needs and practices is a plus What We Offer: Competitive base salary plus commission Opportunity to work in a purpose-driven, innovative company with global impact Professional growth and career advancement opportunities Hybrid working flexibility Supportive and collaborative team environment How to Apply: If you’re passionate about sales and making a difference through inclusive design and innovation, we’d love to hear from you. If you’re passionate about sales and making a difference through inclusive design and innovation, we’d love to hear from you.

Job description We are seeking a skilled Café Manager to oversee the daily operations of our bustling café. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards excellence. Must be barista trained. Duties - Manage all aspects of the café, including staff supervision, customer service, and inventory control - Ensure high-quality food production and preparation standards are maintained - Implement and uphold food safety regulations and hygiene practices - Create a welcoming atmosphere for customers and provide exceptional service - Oversee the training and development of café staff - Handle administrative tasks such as scheduling, ordering supplies, and managing budgets - Handle budgets and ensure cost margins are correct - Ensure Stock Take is done - Hire and train all staff - Qualifications - Previous experience in a supervisory role within a café, hotel, or similar hospitality setting - Proficiency in bartending, food production, and culinary skills - Strong team management and leadership abilities - Knowledge of food safety standards and regulations - Excellent organisational skills with attention to detail If you are a dynamic individual with a passion for delivering outstanding service in a fast-paced environment, we invite you to join our team as a Café Manager. Job Type: Full-time - Pay: £35,000.00-£37,000.00 per year Additional pay: - Yearly bonus Benefits: - Company pension - Discounted or free food - Employee discount Schedule: - Weekend availability Experience: - Hospitality: 3 years (required) - Customer service: 1 year (preferred) - Management: 2 years (required) - Supervising experience: 1 year (required) - Barista: 2 years (required) - Work Location: In person

Specialty Coffee Barista with Latte Art & Waiter/Waitress We are seeking a dedicated and skilled Barista with expertise in creating latte art to join our team at Storyline. As a barista, you will be responsible for preparing and serving high-quality specialty coffee beverages to our customers while ensuring exceptional customer service. The ability to create beautiful and intricate latte art designs will be a key aspect of this role. Responsibilities: - Prepare and serve a variety of specialty coffee beverages, including espresso-based drinks, pour-over coffee, and cold brew. - Consistently maintain high standards of quality in beverage preparation and presentation. - Utilise your latte art skills to create visually appealing designs on coffee beverages, delighting customers with your creativity and attention to detail. - Provide friendly and efficient customer service, engaging with customers to ensure a positive experience. - Maintain cleanliness and organization in the coffee bar area, following health and safety guidelines. - Assist with inventory management, restocking supplies, and keeping track of product expiration dates. - Collaborate with team members to ensure smooth operations and contribute to a positive work environment. - Greeting customers, presenting menus, and explaining specials - Taking food and drink orders from customers - Serving meals and beverages to customers - Collaborating with kitchen staff to ensure timely and accurate order delivery - Checking on customers to ensure satisfaction and address any issues - Processing payments and handling cash transactions - Setting and clearing tables - Assisting with cleaning duties as needed Qualifications: - Previous experience as a specialty coffee barista, with a strong foundation in espresso extraction and milk steaming techniques. - Demonstrated proficiency in creating latte art designs, showcasing a portfolio of your work is a plus. - Knowledge of different coffee origins and brewing techniques. - Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. - Strong attention to detail and a passion for providing exceptional customer service. If you are a talented barista with a passion for specialty coffee and latte art, we invite you to apply for this exciting opportunity to be part of our team. Join us at Storyline in creating memorable coffee experiences for our customers every day.

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

WRITE YOUR NEXT CHAPTER AT WAXY O’CONNOR’S IN LONDON’S WEST END London’s biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you’ll be made most welcome too. ABOUT THE ROLE As Assistant Kitchen Manager, you’ll work closely with the Head Chef to design and deliver menus that meet both customer satisfaction and our bottom line. This will include placing orders, helping to minimise wastage and serving up consistently high-quality dishes. You’ll also help to recruit, train and develop the kitchen team, ensuring skills are up to date and opportunities for development are taken advantage of. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

We are a leading recruitment agency based in London, and we are currently hiring on behalf of one of our valued clients in the hospitality sector. They are seeking an experienced and passionate Kitchen Supervisor to join their dynamic team. If you are a motivated individual with a strong background in kitchen operations and leadership. Roles and Responsibilities: ● Oversee day-to-day operations of the kitchen station ● Prepare and cook menu items according to brand standards ● Receive and fulfil food prep orders from our other sites ● Organise and supervise the packing of takeaway orders, ensuring accuracy and timeliness. These will range from individual, on-demand to bulk catering orders ● Monitor inventory and place orders for ingredients and supplies as needed. Perform a weekly stock count ● Maintain food hygiene, kitchen safety, and cleanliness standards. Ensure all compliance documentation is completed. ● Lead, train and support kitchen staff to deliver consistent performance ● Report daily sales and operational updates to the area manager ● Handle customer complaints and order issues promptly and effectively Requirements:- ● Able to work independently and motivated by targets set ● Able to communicate in English clearly and able to work in a team ● Minimum 2 years of kitchen or food preparation experience, ideally in a fast-paced environment ● Proven ability to work independently and solve problems on the spot ● Strong organisational skills and attention to detail ● Familiarity with food safety regulations and kitchen hygiene standards ● Able to lead a small team of 2-3 people and deliver under pressure ● Previous experience working with marketplaces like Deliveroo, Uber Eats and Just Eat for Business is ideal but not a must. Benefits:- ● Staff meals and uniforms ● Performance bonus for managers ● Statutory holiday entitlement and pension ● Monthly team treat

Collaborate closely with the Shift Supervisor and Sandwich Artists to build a strong, motivated, and efficient team. Lead by example in delivering outstanding customer service and maintaining a welcoming environment for all guests. Monitor and manage restaurant operations during service to ensure a smooth and efficient workflow on the floor. Actively engage with customers, building relationships with both new and returning patrons to promote loyalty. Take part in the recruitment, training, onboarding, and supervision of all staff members. Manage inventory and place orders with suppliers, ensuring stock levels are maintained based on business needs. Implement and follow Subway’s marketing initiatives, including updating menus and in-store promotional materials as needed. Ensure full compliance with all relevant health, safety, hygiene, and licensing regulations.

Job Advert: Senior Chef at HUCKSTER London & Skylark Roof Garden Position: Senior Chef Hourly Rate: £15-£17 per hour (including Service Charge & Tips) Location: Huckster London, 4 Kingdom Street, London W2 6BD Type: Full-Time (35-40 Hours P/W) About Huckster London & Skylark Roof Garden: Huckster London is an exciting and dynamic venue, offering a vibrant mix of street food, drinks, and entertainment in the heart of London. With its contemporary design, eclectic atmosphere, and a diverse menu, Huckster is the perfect place for people to enjoy great food, drinks, and memorable nights out. We’re looking for energetic and customer-focused individuals to join our friendly team. Skylark Roof Garden is our Sister venue, where you will be taking a lead alongside the Operations Manager in implementing a new menu which reflects the atmosphere of the venue. If you're passionate about hospitality, enjoy working in a fast-paced environment, and want to be part of a creative and fun venue, Huckster London is the place for you! The Role: We are looking for an enthusiastic, talented, and hardworking Senior Chef to join our dynamic kitchen team at Huckster London & Skylark Roof Garden. As a Senior Chef, you will play a crucial role in delivering a top-notch culinary experience for our guests while maintaining the high standards of quality, hygiene, and safety. If you are passionate about food, have fresh and exciting ideas, thrive in a fast-paced environment, and want to be part of an exciting, growing venue, we want to hear from you! Key Responsibilities: Prepare and cook a variety of dishes to the highest standards, ensuring consistency and quality at all times. Work as part of a close-knit team, supporting colleagues and leading by example. Maintain a clean, organised, and safe kitchen environment, adhering to all health and safety regulations. Not be afraid to get your hands dirty. We are a team and we expect everyone to be able to get all jobs done, no matter how small. Assist and/or lead with menu development and recipe creation, bringing fresh ideas and innovation to the table for both venues. Ensure that stock is used efficiently, minimising waste and contributing to cost control. Work flexibly, with the ability to adapt to changing demands and working hours, including weekends and evenings. Ensuring all Kitchen paperwork has been completed. Closing down the kitchen when there is no Kitchen Porter, ensuring high standards of cleanliness are adhered to. What We’re Looking For: Proven experience as a Chef, ideally in a fast-paced kitchen environment. Strong understanding of food hygiene and safety standards. A passion for cooking and creating exciting, fresh, and flavourful dishes. Excellent communication skills and a positive, team-focused attitude. Ability to remain calm under pressure and manage time effectively. A proactive approach to learning and development, with a desire to progress within the hospitality industry. What We Offer: £15 base pay with up to £17 an hour including service charge and tips. Opportunities for career progression within a growing and innovative company. A fun and supportive working environment with a creative team. Staff events, training, and development opportunities. Staff Food on shift. How to Apply: If you are excited about the opportunity to join the Huckster London team and be part of something special, we’d love to hear from you. Please apply via JobsToday. At Huckster London, we believe in diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from candidates of all backgrounds and experiences and cuisines. Join us at Ambar Entertainment LTD and bring your culinary passion to life!

We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

As a Sous Chef in a Brazilian kitchen, you will play a vital role in assisting the Executive Chef in managing the culinary operations of a restaurant. You will contribute to creating traditional dishes, ensuring their authenticity and maintaining the highest taste, presentation, and quality standards. Responsibilities: Assist the Executive Chef in overseeing all aspects of the kitchen, including food preparation, cooking, and presentation, to maintain the authenticity and quality of Brazilian dishes. Collaborate with the Executive Chef in developing menus that showcase considering customer preferences and dietary restrictions. Supervise and guide the kitchen staff, including cooks, line chefs, and kitchen assistants, providing training, motivation, and support to ensure the smooth operation of the kitchen. Ensure that all dishes are prepared and cooked according to authentic executive chef recipes, paying attention to traditional cooking techniques, ingredient selection, and flavour profiles. Monitor food inventory levels, order ingredients, and ensure proper storage and rotation of ingredients. Maintain cleanliness and hygiene in the kitchen, adhere to strict food safety and sanitation standards, and ensure that all staff follow proper hygiene practices. Collaborate with the Executive Chef in managing kitchen costs, including monitoring ingredient costs, minimizing waste, and optimizing kitchen operations to achieve financial targets.

Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week

Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.

As a Mobile Air Conditioning Engineer, you will be responsible for the installation, maintenance, and repair of air conditioning systems in various locations. You will work directly with clients to provide exceptional service and ensure their systems are operating efficiently. Key Responsibilities: Install, maintain, and repair air conditioning units in residential and commercial properties. Diagnose and troubleshoot issues with air conditioning systems. Perform regular maintenance checks and services to ensure optimal performance. Provide excellent customer service and communicate effectively with clients to understand their needs. Maintain accurate records of work performed and parts used in a timely manner. Adhere to health and safety regulations and company policies. Qualifications: Clean and full driving licence. Relevant certifications in HVAC systems and air conditioning. (F-gas compulsory). CSCS Attributes: Proven experience as an Air Conditioning Engineer. Strong technical skills and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

Pay:£12.21 per hour Job Types: Part-time, Permanent Summary As Bar Staff, you will be an integral part of our team, utilizing your core skills in restaurant experience, serving, and food safety to provide exceptional service to our customers. Your premium skill in hospitality will ensure a welcoming and enjoyable atmosphere for all patrons. With relevant skills in food preparation, basic math, and guest services, you will excel in managing multiple tasks efficiently and enhancing the overall dining experience. Your ability to communicate effectively will be essential in building rapport with customers and promoting a positive environment. Join us in delivering outstanding service and creating memorable experiences for our guests. Desired skills: Great communication skills Able to maintain a high standards Outstanding customer service Positive can-do attitude Must be available to work evenings and weekends Responsibilities Provide exceptional customer service by taking orders, serving food and beverages, and addressing any customer inquiries or concerns promptly. Ensure food safety standards are upheld by following proper handling procedures and maintaining a clean work environment. Utilize hospitality skills to create a welcoming atmosphere for guests and enhance their overall dining experience. Demonstrate strong communication skills when interacting with both customers and colleagues to ensure smooth operations. Utilize time management skills to prioritize tasks effectively and deliver prompt service. Upsell menu items and promotions to increase sales and enhance customer satisfaction.