Are you a business? Hire customer operations manager candidates in London
Job Title: Warehouse Manager Ready to step into an amazing career? Join us in a leading role as Warehouse Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You have to manage storage and warehousing plan, organise, and co-ordinate the activities and resources necessary for the safe and efficient receipt, storage and warehousing of goods and for the maintenance of stocks at an optimal level. Lead and manage an assistant manager, Supervisors and a growing team of warehouse staff, providing clear daily instructions and expectations. Ensuring that staffing levels for both warehouse operations and deliveries by managing staff rotas effectively. Prioritise picking and dispatch of goods, ensuring timely and accurate fulfilment. Handle returns and customer disputes professionally and efficiently. Work closely with customer service teams to resolve customer issues promptly. Manage the booking of containers and other door deliveries to the warehouse. Supervise the receipt and inspection of incoming goods to ensure that accurate records are maintained. Ensure compliance with all Health & Safety policies and procedures within the warehouse. Oversee all stock control processes, including replenishment, goods in, and dispatch. Take the lead with the yearly warehouse stocktake. Manage warehouse equipment, stationery orders, and operational supplies. Ensure all orders are dispatched accurately and on schedule. Generate reports and statistics on warehouse operations as required. What You Will Need to Have: Proven experience in a warehouse management role. Excellent organisational and planning skills to manage stock and deliveries. Good knowledge of stock control. Experience in handling customer disputes and returns professionally. Strong understanding of Health & Safety legislation and compliance requirements. Ability to produce reports and operational statistics Strong problem-solving skills and ability to work under pressure. Experience using Microsoft Office, warehouse management systems (WMS). Excellent communication skills with the ability to liaise with internal and external customers. What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £40,000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.
Job Title: Barista Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honoured with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Overview: Join the vibrant team at Hafiz Mustafa 1864, a prestigious establishment with a rich history dating back to 1864. We are seeking skilled Baristas who are passionate about coffee and providing exceptional customer service. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: Prepare and serve coffee and other drinks that meet our company's quality standards. Maintain a clean and organized work area. Manage inventory and restock coffee bar supplies. Operate coffee equipment with expertise and care. Ensure compliance with health and safety regulations. Requirements: - Proven experience as a Barista or similar role in the hospitality industry. - Excellent communication skills and a friendly, outgoing demeanor. - Ability to work efficiently under pressure. - Passionate about coffee with a desire to improve skills continually. - Knowledge of sanitation regulations. - Flexibility to work various shifts, including weekends and holidays. Benefits : - Competitive annual salary - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Type: Full-time Pay: £12-13 per hour Work authorisation: United Kingdom (required) Work Location: In person
Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods
Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.
- To provide assistance and support to our Director with the Day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered. - determines financial, staffing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special - arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our customer through effective performance - management, and to assist with the daily admin according to company policy and procedures. - deputise for the Director as required
Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40 hours / week - Location: 138 St John's Wood High Street Pay £12.25/ hour plus Tips
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.
Fisherman Greenwich is looking for enthusiastic, reliable individuals to join our team! Whether you’re starting out or ready to take on a leadership role, we have flexible positions available for Team Members, Shift Supervisors, and Team Leaders. About the Roles: Team Member: Help prepare and serve delicious fish and chips, provide excellent customer service, and keep the shop running smoothly. No experience needed—we provide full training! Shift Supervisor: Support daily operations by leading the team during shifts, ensuring great service, and assisting with shop management. Ideal for those ready to step into a leadership role. Team Leader: Manage shifts, lead the team, handle customer enquiries, and help improve our service and operations. Leadership experience is a bonus, but we offer training to help you grow. What We Offer: Competitive pay from £8 to £10 per hour based on role and experience Flexible working hours (evenings, weekends, part-time, and full-time) Friendly, supportive team environment Full training and opportunities for career growth What We’re Looking For: Positive attitude and willingness to learn Reliable and hardworking team players Good communication skills Flexibility to work evenings and weekends How to Apply: Please send us a message with: Your availability (days/times you can work) Whether you're looking for part-time or full-time Where you're based and how far you are from Greenwich We’ll be in touch to arrange a quick chat!
About SoulEats: SoulEats is an exciting new cloud kitchen startup on a mission to bring soulful, vibrant vegan and vegetarian meals to food lovers everywhere. We’re looking for a talented part-time chef who’s passionate about vegetarian and vegan cooking and eager to grow with us from the ground up. This is your chance to be part of a fresh brand that combines soulful flavors with modern convenience, delivering wholesome food straight to customers’ doors. Job Type: Part-Time (Flexible hours, including evenings and weekends) What You’ll Do: Help develop and prepare a diverse menu of delicious vegan and vegetarian dishes, ensuring quality and consistency Work closely with the founding team to refine recipes and build a standout plant-based menu Maintain a clean, safe, and organized kitchen environment adhering to food safety standards Manage ingredient inventory and assist with sourcing fresh, quality produce Adapt quickly and efficiently to fluctuating order volumes as we launch and grow Help in packaging meals with care to ensure freshness for delivery What We’re Looking For: Experience as a chef or cook with a passion for vegan and vegetarian cuisine Excitement to join a startup and contribute creatively to menu development and kitchen processes Strong knowledge of food safety and hygiene practices Ability to work independently and as a collaborative team player Flexibility with part-time hours, including evenings and weekends Positive attitude, adaptability, and a love for soulful, wholesome food Why Join SoulEats Now? Be part of a brand-new, fast-growing cloud kitchen startup from day one. Have a direct impact on menu creation and kitchen operations Enjoy a flexible schedule tailored to your lifestyle Competitive pay with opportunities for growth as we scale Join a passionate, supportive team committed to bringing soulful plant-based food to the community Send your resume and a brief note about why you’re the perfect fit.
About Us: We are a well-established and growing dog walking business based in Hampstead, committed to delivering high-quality care and service to both dogs and their owners. As we expand, we are looking for a reliable and caring driver to join our morning transport team. The Role: As our Dog Transport Driver, you will play a vital role in our daily operations. You will be responsible for collecting dogs from clients’ homes and transporting them safely to the designated walking location, where they will be handed over to our professional dog walkers. This role is ideal for someone who genuinely loves dogs, is confident handling them, and enjoys engaging with clients in a professional and friendly manner. Key Responsibilities: - Drive to clients’ homes to collect dogs - Safely transport dogs in your vehicle to the designated walking location - Handle dogs with care and patience, ensuring their comfort and wellbeing during transit - Build positive relationships with clients and maintain a courteous, professional approach - Work closely with dog walkers and office staff to manage routes and timings efficiently - Keep your vehicle clean, secure, and safe for dog transport - Report any concerns related to dog behaviour, welfare, or communication with clients Requirements: - A valid UK driving licence with a clean driving record - If using your own vehicle: it must be pet-safe (preferably a van or car with fitted dog crates or a secure boot area) - Experience handling dogs of different sizes and temperaments - Punctual, dependable, and able to manage a consistent early morning schedule - Friendly, professional attitude and excellent communication skills - Ability to work as part of a team and follow operational procedures - Must live within a reasonable commuting distance of Hampstead/North West London Desirable (but not essential): - Previous experience in dog care, pet transport, or a customer-facing driving role What We Offer: - £15 per hour when using a company vehicle - £18 per hour when using your own suitable, pet-safe vehicle - Weekday morning shifts with a regular routine - A supportive, dog-loving working environment - Opportunity to become a valued member of a growing local business - Training provided on routes, procedures, and safe dog handling
We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.
At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US
Location: Canonbury/Dalston (On-Site Only) Monday–Saturday, 9:00am–7:00pm (overtime Required) We’re a growing sports collectibles business with a strong and loyal community of collectors. After more than a year of consistent growth, we’re looking to scale our fulfilment operations—and that’s where you come in. This is a fantastic opportunity to join a tight-knit team and play a key role in getting exciting, high-value items into the hands of passionate fans across the world. What You’ll Be Doing: Working with the rest of the fulfilment team, you’ll ensure every customer receives the right items, safely packed and dispatched on time. You’ll be involved at every stage of the fulfilment process: Sorting collectible cards (mainly sports, especially football) into categories by team, player, or product type Matching customer orders using shipments database. Selecting appropriate packaging materials for each order to ensure safe transit Printing labels and preparing parcels for collection by couriers Working to tight daily deadlines to ensure same-day packing of previous day’s sales Maintaining high standards of organisation, cleanliness, and accuracy in the workspace Collaborating with team members to streamline processes and resolve issues as they arise We’re Looking For Someone Who Is: Highly detail-oriented with strong organisational skills Experienced in a fulfilment, warehouse, or packing role Able to work quickly without compromising accuracy Comfortable using online systems to manage orders and print labels Flexible with working hours – this role includes overtime during busy periods Reliable and punctual, with a strong sense of responsibility A team player who takes pride in doing a great job Bonus: Has a good knowledge of football, especially teams and players (advantageous, but not essential) The Details: Training provided, with opportunities to grow in a fast-scaling business Supportive, friendly team environment If you love working behind the scenes to make sure things run like clockwork—and you want to be part of a passionate and growing team—this could be the perfect role for you. Apply today and help us bring joy to collectors, one perfectly packed parcel at a time.
NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Job Title: Security Guard Company: Defenders Security Services Ltd Salary: £13.50 per hour Location: London (Fixed Location) Join our team at Defenders Security Services Ltd as we expand our operations in London! We are currently seeking dedicated Security Guards to work in nightclubs on Thursday, Friday, and Saturday nights from 8pm to 4am. With 160 positions available and an expected start date of 7th June 2025, this is a fantastic opportunity to become part of a dynamic environment. As a Security Guard, you will play a crucial role in ensuring the safety and security of our clients and patrons, maintaining a safe and enjoyable atmosphere in busy nightclubs. Ideal Candidate: - Must hold a valid SIA badge - First Aid certification is highly desirable - Previous experience in security, preferably in nightlife settings - Strong communication and interpersonal skills - Ability to handle challenging situations calmly and effectively - A team player who can also work independently - Committed to providing excellent customer service Benefits on Offer: - Competitive hourly wage of £13.50 - Flexible working hours to suit your lifestyle - Opportunities for training and professional development - Supportive team environment - Potential for career advancement within the company Key Responsibilities: - Monitor the entrance and exit of the club, ensuring safety protocols are followed - Conduct regular patrols to deter and detect any suspicious activity - Manage conflict situations in a calm and professional manner - Ensure compliance with licensing laws and regulations - Provide excellent customer service to patrons and staff alike - Report and respond to any incidents, accidents, or breaches of security - Assist in emergency situations to ensure the safety of all individuals on the premises Defenders Security Services Ltd is committed to fostering a diverse and inclusive workplace that values every individual. We welcome applicants from all backgrounds and experiences. We look forward to hearing from you!
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
A fast food team member typically has a variety of responsibilities aimed at providing excellent customer service and maintaining efficient operations in a fast food restaurant. Below is a comprehensive job description for a fast food team member: --- Job Title: Fast Food Team Member Reports To: Shift Supervisor / Store Manager Job Summary: A Fast Food Team Member plays a key role in ensuring customer satisfaction by preparing food, serving customers, and maintaining a clean and friendly environment. This role requires efficiency, attention to detail, and excellent customer service skills. Key Responsibilities: 1. Customer Service: - Greet customers warmly and provide a welcoming atmosphere. - Take accurate food orders from customers and enter them into the POS system. - Handle customer inquiries and complaints in a professional manner. 2. Food Preparation: - Prepare and cook food items according to the restaurant’s recipes and standards. - Assemble sandwiches, burgers, and other menu items as ordered. - Ensure food items are properly stored, rotated, and maintained for freshness. 3. Cash Handling: - Operate the cash register and handle cash transactions accurately. - Process credit/debit card transactions and provide correct change. - Balance cash drawers at the end of shifts and report any discrepancies. 4. Cleaning and Maintenance: - Maintain cleanliness and organization of the dining area, kitchen, and restrooms. - Follow sanitation and safety procedures, including proper food handling and storage. - Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces. 5. Team Collaboration: - Work closely with other team members to ensure efficient service and a positive work environment. - Assist in training new employees as needed. - Communicate effectively with managers and peers. 6. Inventory and Supplies: - Monitor inventory levels and notify management of low stock. - Assist in receiving and storing deliveries. - Restock items as needed throughout the shift. Qualifications: - Previous experience in a fast food or customer service environment (preferred). - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent communication and interpersonal skills. - Basic math skills and ability to handle cash transactions accurately. - Availability to work flexible hours, including weekends and holidays. Physical Requirements: - Ability to stand for extended periods. - Capability to lift and carry up to 25 pounds. - Comfortable working in a hot, noisy environment. - Manual dexterity to handle food items and operate kitchen equipment.
Hi, I’m Rotsen co-founder of El Pollote. After years of building this place with my partner Katherine, we’ve reached a point where we need someone to step in and lead the day-to-day operations so we can focus on the bigger picture. This isn’t just a job post. It’s us being real: we’ve built something we care deeply about, but we can’t do it alone anymore so we’re looking for an experienced, driven and hands-on General Manager to take charge of our Carnaby Street location and help lead El Pollote into its next chapter. About El Pollote El Pollote is a bold and unapologetic celebration of Latino flavour and street energy, served through award-winning food, vibrant cocktails and a team that brings the vibe every day. We're not a typical fried chicken joint, we're something different, something louder, something that lives and breathes passion and pride. We're proud to be independent, immigrant-built, and flavour-first. Our food is made from scratch, our culture is rooted in Latin America and our energy comes from the streets we grew up in. What You’ll Do • Take full responsibility for day-to-day operations at our Carnaby Street restaurant. • Lead and develop our front and back-of-house teams with confidence, fairness and energy. • Manage stock, rotas, cost control and systems with precision. • Maintain high standards of hospitality, hygiene and overall customer experience. • Support recruitment, training and onboarding of new team members. • Report directly to ownership and work closely to shape the future of the business. • Help us evolve while protecting the core values that made El Pollote what it is. What We’re Looking For • Proven experience as a General Manager in a busy, high-pressure restaurant. • Strong leadership and communication skills, you lead by example! • A head for numbers and systems and a heart for people. • Someone comfortable taking ownership, not just following orders. • Passion for hospitality, Latino culture, and creating great experiences. • Fluent in English and Spanish(required for team communication). What We’re Offering • Salary: £40,000 – £45,000, depending on experience. • Performance bonus structure tied to revenue, staff retention and guest experience. • Full creative involvement in the future of the brand. • Staff meals, discounts and a role you can genuinely make your own. • A workplace where your voice matters and where we work hard but never fake it. INTERVIEWS WILL TAKE PLACE IN JUNE We’re hoping to start the new year with the right person in place. If this sounds like a challenge you’re ready for or you know someone who fits the bill, then please get in touch!
We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: part time Salary: £12 per hour + Service charge + Extra tips (Approx £13/14)
Job Summary: We are seeking a dedicated and skilled Overnight Baker to be a key ingredient in the success of our new brand, FOCACCIA MIA. As an Overnight Baker, you will be instrumental in producing the high-quality focaccia bread that forms the foundation of our delicious sandwiches, ensuring freshness and availability for our customers each morning. Working independently and as part of a close-knit team, you will follow recipes, operate bakery equipment, and maintain a clean and organized work environment. Your passion for baking and commitment to quality will be essential in delivering exceptional focaccia that sets FOCACCIA MIA apart. Responsibilities: Prepare high-quality focaccia bread according to our specific recipes and standards. Accurately measure and mix ingredients, ensuring proper hydration, fermentation, and techniques are followed for optimal focaccia texture and flavor. Operate and maintain bakery equipment safely and efficiently, including mixers, ovens, proofers, and any other specialized focaccia-making tools. Monitor the baking process to ensure focaccia is baked to perfection, achieving desired color, crust, and crumb structure. Ensure proper cooling and storage of baked focaccia. Maintain a clean and organized work area, adhering to food safety and hygiene regulations. Assist with inventory management, including monitoring ingredient levels for focaccia production and notifying supervisors of any shortages. Collaborate with the kitchen team to ensure a smooth workflow between focaccia production and sandwich assembly. Follow all company policies and procedures. Other duties as assigned to support the successful launch and operation of FOCACCIA MIA. Qualifications: A good level of experience working in a bakery is necessary. Essential: Proven experience baking bread, with a strong understanding of dough handling and fermentation processes. Ability to accurately read and follow recipes. Proficiency in operating and maintaining standard bakery equipment. Excellent time management and organizational skills, with the ability to prioritize tasks and meet overnight production deadlines. Meticulous attention to detail and a passion for producing high-quality baked goods. Ability to work independently and as part of a team. Strong work ethic and reliability, especially during overnight hours. Ability to lift and carry up to [Insert Weight, e.g., 50] pounds and stand for extended periods. Understanding of food safety and sanitation practices. Must be available to work weekdays and weekends. Immediate availability is highly desirable. Preferred Qualifications: Experience specifically baking focaccia bread. Formal culinary or baking education or certification. Familiarity with inventory management systems. Food Handler certification.
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: - Greeting customers as they settle down at the restaurant tables and introducing them to the menus - Taking orders - Inquiring if the customers are satisfied, giving bills and processing payments - Operating the bar and coffee section - Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials - General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Full-time (40 hours), Permanent
How about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
Job Title: Bar Manager Location: Hither Green Railway Club, Hither Green, London Job Type: Full-Time 48 hours Salary: Competitive, dependent on experience About Us: The Hither Green Railway Club is a historic and much-loved community venue, known for its friendly atmosphere, regular events, and commitment to serving its members. We’re looking for an experienced and proactive Bar Manager to join our team and help take our club to the next level. The Role: As Bar Manager, you will oversee the day-to-day running of the club’s bar operations, ensuring a welcoming environment and high standards of service. This is a hands-on role ideal for someone who enjoys working with people, has a head for business, and is passionate about community engagement. Key Responsibilities: • Manage bar staff, including recruitment, training, and scheduling • Maintain stock levels and liaise with suppliers • Ensure compliance with licensing laws and health & safety regulations • Open and lock up the premises in accordance with the club’s schedule • Input on events and functions in collaboration with the club committee • Monitor budgets, cash handling, and POS systems • Deliver excellent customer service and resolve member issues effectively • Keep the bar and cellar areas clean, safe, and well-organised What We’re Looking For: • Proven experience (1 year minimum) in bar management or supervisory role • Strong leadership and communication skills • Knowledge of cellar management and drink stock control • Ability to work evenings, weekends, and some public holidays • A team player with a proactive, can-do attitude What We Offer: • Supportive working environment within a well-established members’ club • Opportunity to make a real impact in a local community setting • Competitive pay and flexible hours • Involvement in shaping the club’s future direction and events How to Apply: To apply, please send your CV and a short covering letter outlining your suitability for the role Deadline: 17th June 2025 Join us at the Hither Green Railway Club and be part of a vibrant, welcoming space at the heart of the community.
Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
Key Responsibilities Managing the daily operations of the shop, ensuring high standards of food quality, hygiene, and customer service. Supervising and coordinating the work of team members. Handling customer enquiries, feedback, and complaints in a professional and efficient manner. Overseeing stock control, ordering supplies, and managing inventory. Monitoring portion control to maintain consistency in food quality and reduce overuse of ingredients. Ensuring compliance with food safety regulations and health and safety standards. Creating staff rotas and managing shift coverage effectively.
Job description Who We Are? Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you! Job Type: Full-time Pay: £35,000.00-£38,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift Weekend availability Experience: Restaurant management: 3 years (required) Hospitality: 5 years (required) Customer service: 5 years (preferred) Supervising : 5 years (required) Work Location: In person
We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events
conduct regular inspections of equipment to prevent breakdowns document maintenance activities and maintain accurate records of repairs liaise with tenants, landlords and maintenance team Providing administrative support to the estate agency team Handling tenants enquiries via phone, email, and in person General office duties to ensure smooth daily operations liaising with existing tenants and landlords in regards to maintenance issues manage maintenance issues train tenants on the app to report repairs carry out quarterly inspection Requirements: Previous experience in administration (preferably in real estate, but not essential) Excellent communication and organisational skills Ability to multitask and work under pressure Proficiency in Microsoft Office and CRM systems A proactive and customer-focused attitude MUST have a driving licence and preferably a car Benefits: Career growth in a reputable estate agency Supportive and friendly work environment
Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit. • Up to £18.00 per hour Depending on experience • Busy Iconic Restaurant and Cocktail Bar • 40 for lunch, 120+ for dinner • Full time position available • Set In the Iconic Gantry Hotel in Stratford • 40/45 hours per week • Excellent opportunities to progress. • Discount on restaurant dining for up to 4 covers. • Free freshly cooked meals on duty. • Pleasant working environment with low staff turnover. • Opportunities to train, At Soul Mama, we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Objectives of this role - Oversee restaurant operations and ensure a smooth flow - Maintain a positive restaurant culture - Create work schedules that align with the restaurant’s needs - Ensure proper compliance with restaurant hygiene regulations - Train new employees to help them meet the restaurant’s expectations - Interact with diners and build positive rapport with different types of people Responsibilities - Manage and keep up smooth restaurant operations - Supervise both kitchen staff and waitstaff, providing necessary feedback - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews - Communicate with diners and mitigate potential conflicts - Oversee take stock of bar & Kitchen - Manage weekly and monthly payroll costs Skills and qualifications - Proven work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Willingness to work flexible hours Preferred qualifications - Clear verbal communication skills - Organisation skills - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
We are seeking a friendly and professional Restaurant Receptionist to join our dynamic team. The ideal candidate will have a passion for guest services and a strong commitment to providing an exceptional dining experience. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within our restaurant. Responsibilities Greeting guests warmly upon arrival and escort them to their tables. Manage reservations and maintain an organised waiting list during peak times. Communicate effectively with guests regarding wait times and special requests. Assist in maintaining the cleanliness and organisation of the front-of-house area. Collaborate with the serving staff to ensure seamless service delivery. Handle phone inquiries with excellent phone etiquette, providing information about menus, specials, and reservations. Address guest concerns promptly and professionally, ensuring satisfaction throughout their visit. Experience on the reservation systems etc. opentable Experience Previous experience in hospitality, particularly within hotel or restaurant settings, is advantageous but not essential. Strong communication skills are required to interact effectively with guests and team members. A background in guest services will be beneficial in understanding customer needs and expectations. An ability to work well under pressure in a fast-paced environment is essential for success in this role. If you have a passion for hospitality and enjoy working in a vibrant environment, we would love to hear from you!
About Comptoir Gourmand: At Comptoir Bakery, we are passionate about delivering exceptional French pastries and baked goods to our customers. We believe that an outstanding experience goes beyond our products; it’s about creating a connection with our community through innovative marketing strategies. Position Overview: We are seeking a dynamic and creative In-House Marketing Manager to join our team. This role will focus on enhancing our brand visibility and customer engagement across various digital platforms. The ideal candidate will work on community management, project management, and digital strategy implementation, particularly targeting new audiences (new generations). Key Responsibilities: Community Management: - Manage and engage our various social media accounts to foster community interaction. - Develop competition campaigns to improve brand experience based on customer preferences. Digital Strategy Development: - Utilise new digital initiatives to connect with customers and enhance the brand experience. - Collaborate with senior management on digital performance strategies, including KPIs and SEO. Sales and Graphic Design: - Ensure brand consistency across all sales channels while working on promotional materials. - Create compelling graphic designs to support marketing campaigns. Project Management and Supervision: - Oversee and coordinate projects involving third-party vendors (photoshoots, filming, PR, Meta, and Google Ads). - Conduct market surveys and analyse key metrics for informed decision-making. Operational Involvement: - Participate in daily business operations and contribute to new project development in cooperation with management. - Rethink and enhance existing projects to align with current market trends and business goals. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field. - 2 to 5 years of proven experience in a similar role within the food and beverage industry. - Strong understanding of social media dynamics and brand consistency. - Excellent creative and design skills. - Strong teamwork abilities and a willingness to work on-site. Why Join Us? If you’re passionate about marketing and possess a love for French pastries, we want to hear from you! Join our team in elevating the Comptoir Gourmand brand while bringing joy through our delicious products.
G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie laidback culture. We are now looking for an experienced Barista for our Wandsworth Town location for a part-time opportunity. What We’re Looking For: ✅ Experience: Minimum 1 year of experience as a barista. ✅ Customer Service: Friendly, approachable, and great with customers. ✅ Independent Worker: Comfortable working alone and handling all tasks efficiently - operating the till/taking orders and making the drinks to a high standard. ✅ Opening & Closing Expertise: Proven experience with opening and closing a coffee shop, including handling stock management, and maintaining cleanliness. ✅ Energetic & Reliable: Positive attitude and a strong work ethic. What You’ll Do: Prepare a wide range of delicious coffee beverages to perfection. Provide exceptional customer service with a smile. Manage café operations independently, including opening and closing. Maintain a clean and organized workspace. Why Join Us? - Competitive salary + bonuses when required targets are met. - 50% staff discount and as much coffee as you can drink. - Pension scheme. - An open and enjoyable atmosphere with an independent business and the opportunity for career growth as the company expands. Please note that you will need to have UK settled, or pre-settled status granted to apply. We look forward to hear from you!
Full-Time Production Pastry Chef We are seeking a skilled and experienced Pastry Chef to join our team full-time. This role involves crafting a variety of high-quality desserts and managing a successful team of baker and chefs. The ideal candidate will excel in a fast-paced kitchen environment. Opportunities for growth are available for the right individual. Responsibilities: • Collaborate closely with the Head Chef to oversee and manage the entire kitchen operations. • Create and execute a wide range of dishes according to established recipes and culinary standards. • Maintain high levels of cleanliness and adhere to strict health and safety regulations within the kitchen. • Lead and help the Head Chef to manage a team of 10 employees (or more), providing guidance and training to maintain a productive and harmonious work environment. • Help the Head chef in handling all aspects of kitchen management, including inventory control, ordering supplies, and managing stock levels to ensure freshness and availability of ingredients. • Monitor stock rotation and implement a systematic process for tracking inventory to minimise waste. • Innovate with the Head Chef and experiment with new recipes and techniques to introduce unique and creative offerings to our customers. • Ensure consistency and quality in all products across our four locations. • Oversee the preparation of ingredients and use of cooking and kitchen equipment effectively and efficiently. • Monitor the performance and progress of team members, offering support and constructive feedback to the Head Chef as needed. Requirements: • A minimum of 3 years' experience as a Pastry Sous Chef, including experience managing a team and in Production. • Strong knowledge of cooking techniques and kitchen operations. • Proficient in health and safety standards, as well as food preparation and nutrition. • Experience with inventory management and control, including stock ordering and rotation. • Ability to thrive in a fast-paced production environment while maintaining high quality standards. • Strong organisational skills and attention to detail. • Excellent communication and leadership skills. • Knowledge in Gluten free/vegan recipes Application Process: Candidates will undergo a three-stage assessment process, including a trial shift, an in-person interview, and reference checks. This position offers the chance for an experienced Chef to take on new challenges and grow within our organisation. If you are committed to producing exceptional pastries and enjoy leading a team, we encourage you to apply.
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality
We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced, passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person
Location: London, UK Salary: £31,000 - 39,000 per annum (depending on experience) Job Type: Full-time, Permanent Hours: ~45 hours per week Job Description: As the Restaurant Manager, you will be responsible for the smooth and efficient management of the restaurant. Your leadership will play a crucial role in maintaining our high standards of service and driving operational success. Key responsibilities include: - Managing day-to-day operations, including rota, staff supervision, training, and development. - Ensuring the restaurant complies with all health, safety, and food hygiene regulations. - Driving exceptional customer service standards and handling guest queries or complaints. - Overseeing inventory management, ordering supplies, and managing vendor relationships. - Recruiting, training, and scheduling staff to ensure efficient operations. Key Requirements: - Minimum of 3 years' experience in a managerial role within a restaurant or hospitality environment. - Strong leadership and team management skills. - Excellent communication and customer service skills - Flexibility to work evenings, weekends, and holidays as needed.
We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time to start Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
Responsibilities: - Safely and efficiently operate a delivery van to transport goods to customers - Load and unload items from the van, ensuring proper handling and securing of the cargo - Plan and follow the most efficient routes for timely deliveries - Communicate with customers regarding delivery schedules and any potential delays - Complete necessary paperwork and maintain accurate delivery records - Perform routine vehicle inspections and maintenance checks - Adhere to all traffic laws and safety regulations while driving - Skills: - Ability to lift heavy objects and perform physical tasks associated with loading and unloading cargo - Experience as a van driver or delivery driver preferred - Valid driver's license with a clean driving record - Knowledge of commercial driving regulations and best practices - Excellent communication skills to interact with customers and colleagues - Familiarity with warehouse operations and inventory management is a plus - Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the role. - Job Type: Full-time - Pay: From £12.50 per hour - Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus Benefits: - Additional leave - Company car - Company pension - Employee discount - Enhanced maternity leave Schedule: - Flexitime - Monday to Friday Experience: - London's Driving: 1 year (preferred) Licence/Certification: - Driving Licence Category B1 or C (preferred) Work Location: On the road