The Worker duties include: • Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback • Develops and implements policies and procedures to deal effectively with customer requirements and complaints; • co-ordinates and controls the work of those within shop; • discusses customer responses with other colleagues with a view to improving the product or service provided; • plans and co-ordinates the operations of help and advisory services to provide support for customers and users; • Develop goals and report progress to the owners; • Improving customer service experience, create engaged customers and facilitate organic growth; • Taking ownership of customers issues and following problems through to resolution; • Setting a clear mission and deploying strategies focused towards that mission; • Keep accurate records and document customer service actions and discussions; • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; • Keep ahead of industry’s developments and apply best practices to areas of improvement; • Control resources and utilise assets to achieve qualitative and quantitative targets; • Maintain an orderly workflow according to priorities; • Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; • Issue refunds or compensation to customers; • keep accurate records of discussions or correspondence with customers • Analyse statistics or other data to determine the level of customer service your organisation is providing; • Produce written information for customers, often involving the use of computer packages and software; • Write reports and analyse the customer service that organisation provides; • Develop feedback or complaints procedures for customers to use; • M
We are looking for an experienced and motivated Customer Service Executive to join one of the UK’s fastest growing online British furniture retailers. The role will be based in the Twickenham Head office Monday to Friday. Responsibilities: • Ensure you deliver the defined W&H customer experience and service and are an expert on our products • Undertake all Customer Service processes, ensuring accuracy and compliance at all times • Handle all Customer Service data and systems ensuring accuracy and compliance at all times and suggesting and implementing improvements • Ensure you log cases accurately Experience: • 1+ years of expertise in the Customer Experience & Service field with demonstrated success in delivering an exceptional level of customer service • Experience working with Magento, CRM systems (Salesforce) and ERP systems (desirable) • Industry experience in an e-commerce company (retail desirable) Skills: • Commercial in approach with a customer focus • Strong attention to detail and desire for maintaining quality data and systems • High emotional intelligence • Excellent written and oral communication skills • Good organisational and time management skills • Team player with a willingness to collaborate flexibly as well as engage with the wider business • At ease with the fast pace, volatility and competitiveness of retail, approaching with positivity and resilience • At ease with the fast pace, volatility and competitiveness of retail, approaching with positivity and resilience • Under pressure remains organised, self-motivated and creative – with an unwavering focus on quality • Strong computer literacy with a good proven competency in MS Office
Grow with us... The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming luggage porter to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners. About you... Passionate about guest service, enjoys physical work and has previous similar work experience. Previous customer or guest service experience, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
We care about your career and are known for having the absolute best people in the industry. When you join us as a Digital & CRM Marketing Executive you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. About you : You’ll love what you do and take pride in delighting our guests: You will be responsible for the deployment of the full end-to-end CRM email marketing activity to ensure our guests receive nothing but the best experience. You’ll also work closely with the CRM Marketing & Digital Lead on the further advancement and implementation of our CRM marketing programme. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Digital & CRM Marketing Executive, you’ll have the opportunity to bring these to life and continue to create our legacy. You will manage and execute the deployment of all email marketing campaigns through designated ESP (Microsoft Dynamics). Build and test email campaigns. Be the first point of contact for our hotel teams and work closely with them on content and design. You will report on key metrics and customer insights. Work with the Business Intelligence and Commercial teams on further developments of the reporting and insights platform. You will also collaborate with the wider Digital team on customer journey improvements across digital touchpoints. The items shared are the essence of a day in the life of a Digital & CRM Marketing Executive, but we’ll make sure you are provided with specifics on how we deliver on our vision.
About the job : We care about your career and are known for having the absolute best people in the industry. When you join us as a Customer Insights Analyst you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. About you : You’ll love what you do and take pride in delighting our guests: You will be responsible for providing key stakeholders insights that will improve customers’ understanding, make sure DC remains on top of trends and highlight opportunities in terms of client experience and brand equity. You’ll also review the latest trends in the luxury industry and the brands’ strategic moves Analyze data, build insights and deliver recommendations from internal and external sources for guest research purposes (CRM system, social media, specialized newspapers, interviews, Medallia...) Analyze data, build insights and deliver recommendations from various sources for competitor benchmark purposes (websites, social media, industry newsletters, professional networks…) Deliver best-in-class research to provide a deep understanding of our actual customers via actionable insights Format insightful & impactful reports, visualizations and presentations for senior-level executives. Build relationships across the organization to establish the team as the go-to for all customer insights reports. Work with hotels’ teams to collect data and ensure optimal use of the Customer Relationship Management system Consolidate data from hotels and submit monthly & quarterly Target Market reports as well as the official Scorecard Proactively suggest projects that will have a positive impact on our understanding of our consumers and potential opportunities.
About the job : The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing lounge along with the Mayfair Lounge & Grill, providing a fine dining experience. Reporting to the Front Office Manager, our Duty Managers are responsible for the smooth and effective running of the whole hotel. This role is crucial to: Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary Ensuring that the highest standards of guest services are consistently delivered at Reception and Switchboard through quality leadership and robust team management Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained For a Duty Manager, we are seeking a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have: A fully flexible rotating roster throughout the week Previous experience in supervising the Front Desk area and team Excellent customer service, communication and problem-solving skills Advanced experience of property management systems is desirable For the successful Duty Manager candidate, we offer: A Uniform and meals on duty A Perkbox membership A contribution towards your commute & Incentive Payments based on KPI's An abundance of training, learning & development opportunities.
Reporting to the Front Office Manager, our Night Manager is responsible for the smooth and effective running of the whole hotel overnight (shifts are generally from 11pm-7:30am), managing a small team. This role of Night Manager is crucial for: Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary Ensuring that the highest standards of guest services are consistently delivered at Front Office through quality leadership and robust team management Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained The ideal Night Manager candidate would be a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have: A fully flexible rotating roster throughout the week (5 out of 7 night shifts per week) Previous experience in supervising the Front Desk area and team Excellent customer service, communication and problem-solving skills Advanced experience with a PMS is desirable For the successful Night Manager candidate, we offer: A Uniform and meals on duty A Perkbox membership A contribution towards your commute & Incentive Payments based on KPI's An abundance of training, learning & development opportunities. About us The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator. The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014. This is your opportunity to join our award winning hotel & team as a Night Manager. Required skills: Fluent in English
Our Client is an award-winning job board that puts the jobseeker first. Their mission is to support Jobseekers from the start of their job search until they get hired; along the way we help them with CV writing, interview practice/prep, career advice and even job searching as well as helping their clients to find the best talent on the market! Over the past few years, their growth has been tremendous, and they now consistently have over 30,000 new users joining them every month. With continuous upgrades to the website, leading to over 1000 5-star reviews, they're now rapidly expanding across all of our departments. With clients and partners including SME’s all the way up to Blue Chip Companies, they help over thousands of jobseekers find new roles. Furthermore, with the release of the app this summer and improvements to their platform, They're on track to become one of the UK’s leading recruitment platforms so join them now for an exciting journey ahead! Details of the role: -Providing office support including customer and employee support -Keeping well-organised files and records of business activity -Researching company data and archived reports -Keeping computer databases up to date -Interacting with clients either on the phone or in person -Answering phones and connecting calls to the proper department -Taking phone messages and passing them on -Following up on business communications, billing, and ordering -Collecting and inputting company data -Learning about the company's mission and available products/services -Educating clients about what products/services are available and how to purchase them -Building relationships with clients -Writing and editing company correspondence -Acting as a personal assistant to the executive team -Scheduling appointments and events -Ordering office stationery and other supplies -Preparing meeting rooms by setting up chairs and getting refreshments -Participating in office meetings and taking meeting minutes -Being ready f
We are looking for a creative and passionate Head Chef for The Store in South Croydon. We have real ambition to establish The Store as a true neighbourhood restaurant and bar. Leading with a food and drinks meWe are looking for a creative and passionate Head Chef for The Store in South Croydon. We have real ambition to establish The Store as a true neighbourhood restaurant and bar. Leading with a food and drinks menu that celebrates local partnerships, sustainable produce and delicious flavours. You will work closely with our executive chef delivering your own designed menus using the best in seasonal and sustainable British produce. We are looking for talent and commitment and for you to take pride in the execution of each dish as we re-launch with a new menu leading the way in all sessions from brunch and dinner to stand-out Sunday lunches. We want to see your creative side to build signature dishes that become firm favourites for the regular customers alongside rotational dishes that embrace the best seasonal produce available from our partner suppliers. DETAILS: -Start date ASAP -Shift pattern (may change slightly week to week); Wednesday-Sunday (we are closed on Monday & Tuesdays unless it is a bank holiday). -Pay; up to £47k per annum -Be an ambitious individual to establish something really to be proud of. Someone who thrives on the chance to showcase their creativity with daring ambition but with sustainable practices. -Be a natural leader that creates a fun and thriving culture in a high performing environment. -Enjoy leading & developing their team to grow and nurture each individual and the overall business. -Have previous Head Chef/Senior Sous Chef experience in a busy kitchen -Manage daily food ordering, production, and service, maintaining high standards. -Comply with our food standards and guidelines. -Comply with Health & Safety policies & procedures -Manage supplier ordering and maintain correct stock levels·
!!!!! IMMEDIATE START !!!!!! Stuck in a job & just not progressing? Wanting a more fun & sociable environment? Do you need a job that is flexible with your schedule? Well that's great, we are recruiting for a sales and customer service opportunity, located in the heart of slough! - two minutes walking distance from the railway / bus station. We have worked with many BIG named brands, and currently working with one of the fastest growing companies to-date! We help you grow faster than any standard marketing agency, by doing residential sales, business to business and events! IDEAL CANDIDATE: Willingness to learn Not scared to put the work in Go-getter Hard working Works well in a team! Someone who will be themselves! If you're willing to put the time and effort into expanding your knowledge and put what you learn into practice, this is for you! Noo experience is necessary although our client welcomes candidates with any previous experience in the following areas; customer service, sales representative ,marketing supervisor, sales executive, direct sales ,field sales, marketing sales, marketing executive, retail, service supervisor, call centre, call centre inbound, But please note that as a company we are not able to accept Tier 4 visas because the role we are recruiting for is a self-employed role. BENEFITS OF WORKING WITH 1k Marketing - 1 on 1 coaching (Provided) Regular travel opportunities, both international and domestic (All Paid) Flexible hours to fit around you're timetable Bonuses through the year Regular weekly social nights Clear progress system Great personal development Pay is uncapped No experience required, all training provided. If you think this is you apply now!
We are seeking a skilled and experienced waiter/ waitress to join our team for a food event taking place from May 28 to October 23, 2023, in Tower Bridge and HMS Belfast, we'll be located at 'The Scoop' As the A team, you will be responsible for executing the food menu, ensuring high-quality food production, and providing excellent customer service. We have a food and gelato stand to serve to the general public and tourists. Competitive pay and flexi hours available. Closest station - London Bridge, Tower Hill & Bermondsey (all major underground lines).
We are seeking a skilled and experienced waiter/ waitress to join our team for a food event taking place from May 28 to October 23, 2023, in Tower Bridge and HMS Belfast, we'll be located at 'The Scoop' As the A team, you will be responsible for executing the food menu, ensuring high-quality food production, and providing excellent customer service. We have a food and gelato stand to serve to the general public and tourists. Competitive pay and flexi hours available. Closest station - London Bridge, Tower Hill & Bermondsey (all major underground lines).
Born in 1932 in Florence, Badiani is one of the most famous gelato producers in the world. With two shops in Florence, Badiani expanded to the UK in 2015 and now counts nine stores in London. In November 2018 Badiani opened its Central Production Unit in Battersea, the biggest artisan gelato laboratory in the UK. Besides serving hundreds of customers in the stores, Badiani started developing a B2B network, with more than 10 top restaurants and catering companies ordering gelato regularly. Badiani embodies the Florentine artisan culture that becomes an award-winning product of excellence. Our greatest passion is to inspire people through our amazing gelato flavours, beautiful spaces and great customer service. What you will be doing: We are looking for an enthusiastic Supervisor who will support the Store Management team in executing store operations, maximising sales and delivering fantastic customer experiences every day. Key Responsibilities include: Deliver excellent service to ensure high levels of customer satisfaction Motivate the sales team to meet sales objectives by training, mentoring staff and leading by example Support the management team in creating business strategies to attract new customers, expand store traffic, and enhance profitability. Train, and oversee new staff. Respond to customer complaints and concerns in a professional manner. Deputise in the absence of the Assistant Manager What were looking for: Previous supervisory experience Share our love for food! Passion for customer service Available to work flexible hours Benefits: £12 daily allowance for food and beverage 28 days annual leave competitive salary 50% product discount Uniform provided
Job Description: Field Sales Executive - B2C/B2B Salary: £22,000.00 - £25,000.00 + Uncapped OTE Hello! Thank you for visiting our job advert! Our client is a full fibre optic broadband network provider looking to grow its network and increase its customer base across the South East of England. Following major financial investment, our client is accelerating its network build across the South East. The business is going to experience huge growth over the next two years, which means that they are looking to increase their headcount and experience levels within their Field Sales Team. This is an employed position with a salary, uncapped commissions, and some great employee benefits. We are looking for confident communicators, who can prospect and engage with customers and strike a rapport. You will be self motivated to go and represent our business. Previous Field Marketing, Retail Sales or Telesales experience would be very advantageous, however it’s not an essential. You will need to live within an easily commutable distance to the South East of England (South Greater London, Surrey, Sussex, Hampshire, Kent), and be prepared to spend much of your time within your territory. You will be selling next-generation broadband, phone and TV packages to homeowners and businesses in the South East. The products are the best available in the South East of England. The broadband service utilises some of the best technology in the market with internet speeds of up to 10 Gigabit, even to the most rural of communities. The sales prices are consistently low, making selling easy and helping you to achieve targets and earn greater commission rewards. The target market is homes and businesses across the South East including: South Greater London, Surrey, Sussex, Hampshire, Kent. This is a huge target market which will continue to grow as the network expands giving sales teams a great opportunity to earn substantial commission. Responsibilities include: • Generating, identifying, quali
Grow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for warm, welcoming, articulate Hotel Receptionist (Day & Night) to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
As Assistant Manager you will work alongside our Food and Beverage Manager and you will be at the very heart of the restaurant - AT feast - and be an expert in unparalleled customer experience. With a commercially savvy mind, you will be able to build and maintain relationships quickly and easily with our customers, new and existing, ensuring that they have the best customer experience possible. As well as living and breathing the brand’s core values and ethos, you will be an all-round managerial guru who loves to develop teams, streamline operations, ensure all H&S measures are in place, and have an eagle for attention to detail across every element of the business. Key Responsibilities Supporting the Food and Beverage Manager Lead by example to your team by delivering exceptional levels of customer service to customers Planning and executing all club and nursery marketing Responsibility for customer satisfaction and ensuring positive resolutions are sought for any complaints and dealt with in a timely manner. Identifying and communicating any maintenance and repair issues and reporting these to the appropriate contacts Opening and closing the restaurant Delivering in the moment coaching to the team as well regular individual and group training sessions to ensure service standards are maintained Identifying on-trend F&B offerings and make suggestions based on analysed sales mixes and discussion with the Food and Beverage Manager Support the Food and Beverage Manager with all day to day on-site operations of the F&B department including product availability, customer service standards, actioning of maintenance issued within a timely manner and ensuring all business critical issues are escalated immediately to ensure no H&S breaches occur In conjunction with the Food and Beverage Manager ensure that weekly line checks/daily line checks are implemented if stock variances occur over and above the agreed level
Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a fantastic Sommelier who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’
Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a dynamic receptionist who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’
Fantastic Opportunity to build your skills in the digital world. Preferred qualifications: * Ability to work independently and within a team framework. * Willingness to navigate ambiguous tasks, find suitable solutions, and seek help/advice where appropriate. * Analytical mindset and comfortable with working with data to deliver insights and support outstanding creative execution Enthusiasm and passion for new technologies, demonstrated through personal projects and interest in learning new skills. *Effective communication and organizational skills, proactive, positive attitude, and excellent customer service capabilities. *Excellent problem-solving capabilities. About the Role: As a Social Media Apprentice, you will have the opportunity to learn and grow with a team of professionals who are dedicated to providing the best social media marketing solutions to our clients. You will be responsible for managing and advertising on social media platforms for a variety of clients. Our goal is to give you the skills and experience you need to become a successful social media marketing professional.
Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a fantastic Waiter/Waitress who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’
***UNDER NEW MANAGEMENT** Our nail and beauty salon focus on high quality nails and exceptional client service. We have two stunning locations in East London and Croydon and are in the process of expanding giving a great opportunity to grow within a growing business. This position is ideal for an individual who enjoys working in a team and wants to be involved in all aspects of working in a salon. We are looking for creative, talented and experienced Nail Technician to join our team. The ideal candidate will have a passion for acrylics and cutting edge nail art and be able to provide clients with a variety of services including acrylics, manicures, pedicures, and gel nails. Candidates must have experience in a salon environment and looking to develop their skills in the leading UK nail bar chain. The successful candidate will be able to work independently and as part of a team, possess excellent customer service skills, and have the ability to keep up with the latest trends in nail art. Our working environment is fun and we'll pay you super well to do what you love. Responsibilities: * Execute nail treatments to the highest standards whilst ensuring customer satisfaction * Provide acrylic nails, manicures and pedicures to clients. * Perform nail art and designs. * Keep up with the latest trends in nail care and design. * Maintain a clean and sanitary work environment. * Advise clients on nail care and maintenance. * Provide excellent customer service. * Build client rapport to encourage returning customers * Assist with booking clients and colour selection * Monitor stock levels to ensure all colour and nail product ranges are replenished * Skill development when quiet to develop new nail techniques
Maverick Lounge is searching for an experienced Head Chef to join our team. The ideal candidate should be able to lead a team of creative and passionate chefs, support the operation of the kitchen, and consistently produce high-quality dining experiences for our guests. Duties: • Oversee the kitchen operation, food preparation and service • Plan, develop and create new menu items, and collaborate with the establishment management to come up with creative dishes • Ensure the highest level of food safety and sanitation • Manage inventory levels to control waste and monitor food cost • Hire, train and manage the kitchen staff, and ensure smooth communication and coordination among the team • Develop best kitchen practices for preparation, presentation, and service to enhance customer satisfaction • Collaborate with the management team to ensure smooth kitchen operation, consistency in food preparation and presentation. Skills and Qualifications: • Proven experience as a Head Chef or Executive Chef, preferably in a similar upscale hospitality setting. • Excellent leadership, communication, and management skills. • Knowledge of local and international cuisines and an appreciation for modern trends in culinary experience. • Thorough understanding of food safety and sanitation principles • Ability to create and manage budgets, and provide consistent quality food while controlling cost • Ability to coordinate with both the kitchen and service teams efficiently. • Creativity, passion, and ability to work under pressure and time constraints If you are passionate about creating unforgettable dining experiences and have expertise in managing and leading a team of creative and skilled chefs, please send us a cover letter and resume. This is a full-time position with competitive compensation, incentives, and a chance to work in a dynamic and growing culinary environment.
We are looking for SubC Imaging’s next Energy Industry liaison who will be responsible for business development by creating and executing comprehensive strategies that manage our energy market partners, facilitating plan reviews with key stakeholders, and identifying growth opportunities with both existing and potential clients with the goal of increasing sales and/or rentals of our Remote Operations and Inspection Systems. As an Energy Industry Partnerships & Strategy Manager, you are a business development professional knowledgeable in current energy market trends and will leverage that knowledge when collaborating with SubC Imaging’s sales team with achieving overall sales and customer service objectives. You have a sense of urgency and enthusiasm to drive revenue generation through business development strategies.
Executive Chef This role will assume full responsibility for all food and beverage operations across the site, our growing café serving a speciality coffee offer, an eclectic mix of new and innovative dishes from around the globe and home styled classics to engage with the incredibly diverse customer base we serve daily. Not to forget our extensive multi-site internal and commercial event hospitality services. What's in it for you: • Salary of up to £60,000 (DOE) • 40 hours a week, 5 days over 7 • Company pension • Generous Annual Leave, increasing in line with service and the ability to buy extra days • EAP in house mental health champion • An opportunity to develop and progress A day in the life of an Executive Head Chef: • Support the onsite clients with their strategic growth plan. • Work closely with the onsite Conference and Events teams. • Take ownership and accountability of operational food management and financial performance. • Challenge the status quo to drive an outstanding provision. • Lead your team to success, regular reviews, training, coaching, and mentoring. • Provide sustained, innovative, and continuous menu improvement. • Measure key stakeholder and customer satisfaction, with a scope to proactively improving. • Be accountable for the implementation of schemes including new products, procedures, and menu specifications, ensuring they fit within the quality and subsidy requirements of the client • Develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return • Complete relevant administration and due diligence in the time frames required. • Be accountable for the management and delivery of budget food subsidy, including GP & labour costs, providing management information for the clients. • Deliver both company and legal legislative Health & Safety and Food Safety requirements • Drive a consistent high standard of hospitality for all us
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