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We have an exciting opportunity for a customer focused and dynamic Technical Service Delivery Manager to join our team. As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=. You will play a key leadership role within the LV= Technology Services Team responsible for overseeing the delivery of a designated portfolio of IT services provided by our IT outsourced partner. You will ensure delivery of our key service management capabilities across ServiceNow, Change Management (including the CAB) and Configuration Management/CMDB, as well as acting as an escalation point for one or more additional third-party providers. This role is offered on a permanent basis with a requirement for regular presence in our Bournemouth office. Key Responsibilities • Provide Technical Leadership for the services, ensuring adherence to standards and policies. Responsible for key decision making and acting as a point of escalation for service issues., • Lead related cross-functional outsource partner teams to deliver services ensuring effective collaboration and ensuring a “One Team” culture., • Lead Strategic Planning activities for the Services, developing and maintaining service roadmaps and driving change through continuous improvement initiatives. Ensure services are aligned to the needs of customers., • Drive Innovation with our outsource partner team by identifying emerging technologies and trends, evaluate their potential impacts on the services and lead implementation of transformative solutions to enhance service efficiency and user experience., • Identify Risks and Issues with the Services, working with Risk and outsourced partner team to identify mitigation and remediation activity and drive through Continuous Improvement or Projects as required., • Collaborate with PMO, manage the delivery of complex IT projects aligned with the Services where required, create business cases, agree budgets and ultimately deliver solutions aligned with the IT service delivery strategy and business goals., • Drive services to meet the strategic goals (and KPIs) of the LV Technology department including reducing vulnerabilities, improving customer satisfaction scores, reducing business impacts of change and incidents, increasing the levels of automation., • Act as Product Owner for our ITSM platform and manage outsource partner team to deliver best-practice ITSM processes and continual improvement. Own and drive the roadmap and backlog, including CMDB and CSDM adoption, Service Catalog quality, workflow automation and use of capabilities such as NowAssist, ensuring outcomes are measurable and aligned to LV= priorities., • Change Management: manage offshore team to deliver the end-to-end change process, ensure robust governance, quality and compliance. Chair/drive the Change Advisory Board (CAB) cadence and decision-making, improve change success rates and reduce risk to live services., • Configuration Management: ensure an effective, third-party-delivered process for CMDB accuracy and actionable delivery., • Demonstrate a strong customer-first mindset with the ability to maintain effective customer and colleague interactions., • Experience working with ServiceNow (or an equivalent ITSM tool), ideally including platform/product ownership, roadmap/backlog management and driving adoption of best practice., • Strong knowledge of ITIL Change Management and practical experience operating a CAB (including agenda management, risk/impact assessment, decision-making and stakeholder communication)., • Ability to translate technical reporting and discussion into customer outcomes and accurately identify areas of risk., • Solutions‑focused, confident and approachable, with strong problem‑solving and decision‑making skills., • Highly organised and self‑motivated, able to prioritise and manage multiple tasks independently with minimal supervision., • Strong communicator across verbal, written, presentation and facilitation settings; confident interacting at all levels., • Ability to think and act both strategically and tactically, with a clear focus on operational efficiency and service improvement., • Collaborative and inclusive team player, effective in diverse environments and skilled at resolving service‑level issues. At LV= Savings and Retirement, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: -30 days' holiday, with the option to buy up to 5 additional days -Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements) -An annual bonus scheme based on personal performance -Single-cover private medical insurance (with the option for you to upgrade to family cover) -Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance -Up to 20% discount on our life products for you and your immediate family -A group life assurance policy with 4 x your basic pay to go to your dependents (you’ll have the option to increase to 8 x cover) -Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service) -Access to our Employee Assistance Programme (EAP) for support when you need it -A virtual GP service -Shared parental leave -Up to 20% discount on our life products for you and your immediate family. Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered. We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen. Go on, bring your true self to LV=.

What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities ● Delivering NHS, locally commissioned, and private services using both in-store and digital tools ● Leading professional and legal standards for patient safety and pharmacy compliance ● Monitoring, evaluating, and continually improving standards of care and safety ● Working with the Store Manager to develop the capability of the wider healthcare team ● Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. ● Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) ● Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) ● Strong communication and relationship-building skills ● Experience leading patient and customer care within a pharmacy setting ● Passion for delivering essential, advanced, and private services ● A collaborative, team-first mindset and an eagerness to coach and guide others It would be great if you also have ● Experience in enhanced services ● A strong understanding of local clinical networks Where your brilliance can take you With us, your pharmacy career can go in many different directions, from Independent Prescriber to leading clinical services, to field leadership, or specialist roles in our Support Office. Whatever path you choose, we’ll help you get there. Rewards designed for you ● Boots Retirement Savings Plan ● Generous employee discount across Boots and partner brands ● Discretionary annual bonus ● Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting ● Flexible benefits scheme; holiday buying, gym discounts, life assurance and more ● 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme ● CPD Days and protected learning time ● GPhC/PSNI/PSI Fees reimbursed ● Additional option to buy benefits, including the option to buy up to five extra holidays There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What’s next? If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots

SGB Parts Advisor – Redruth Working Hours: Rotating shift pattern: Monday – Friday Week 1: 07:00 – 15:30, Week 2: 09:30 – 18.00 + 1 in 3 Saturdays (OT) Salary starting from £26,852 per annum plus an excellent benefits package, including: In-house training provided to support career progression 25 days holiday + public holidays which increases with service Competitive employer pension Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual ‘Company Success Payment’ We have an exciting opportunity for an organised and customer focussed individual to join our Redruth branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues. Key Responsibilities: Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met. Liaise with suppliers to ensure parts are ordered in line with operational needs. Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly. Assist in controlling optimum stock profile for the branch. Proactively undertake and oversee stock checks. If you are interested in this exciting opportunity, please apply today. Closing date: 06/06/2026 Please note, the closing date for this role is subject to change pending volume of applications. Next steps: If you like the sound of this position, please apply today. Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. If you are successful at this stage, you will be invited to have a conversation and discuss the role further. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Position: Retail Security Officer Location: Redruth Pay Rate: £16.20 per hour. TSS operates on site-based rates Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company- as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T183) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Reporting to the Store Manager youll have full accountability for the day-to-day running of the customer service department and front of store operations. With responsibility for our checkouts and customer service desk youll take pride in contributing to a store which is exceptionally presented welc

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. Manage and de-escalate customer conflicts: Effectiv

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Proven customer service experience with a solid background in logistics.

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

What We're Looking ForEssential:* Proven experience in project management, ideally within telecoms or a technical delivery environment* Experience delivering customer network roll-out projects, including new builds and upgrades* Exposure to NPI processes and the ability to manage the int

Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Leading, motivating and developing the Customer Service Team.

During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills. Provide

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Popeyes Louisiana Kitchen is looking for a dedicated Manager to oversee operations in a fast-paced environment in Greater London. Responsibilities include ma

Everyday Loans Group in the United Kingdom is seeking a Customer Account Manager to provide loans to customers, ensuring excellent support throughout the loan lifecycle. The role requires strong communication skills, attention to detail, and a customer-oriented approach. This is an exciting opportun

Entain is seeking a Retail Customer Service Manager to join their team in the UK. This role requires delivering exceptional customer service in Ladbrokes & Coral betting shops, processing transactions, and maintaining shop standards. Candidates must be 18 or over with experience in customer-facing r

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower

Location: Remote/Kings Hill, Kent Salary/package: From £35,646 Contract type: Permanent Hours: Full time, 37 hours per week LASER Energy have an exciting opportunity for an experienced Customer Service Manager to lead, develop and inspire our customer service teams, ensuring exceptional service del

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower

Basic Qualifications: Bachelor's Degree from an accredited University or College OR ( a High School Diploma / GED with a minimum of 4 years of experience in a customer facing role or and associates degree and a minimum of 2 years of experience in a customer facing role) Eligibility Requirements: Wil

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower

You will manage a service management team of four senior managers who are subject experts in their own service area. Operational Services are looking for a candidate who can provide strategic direction, leadership and operational management of NETs, Land and Countryside Services, and take responsibi

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower

The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. The organisation and structure of the Emergency Social Work Service was developed to provide an improved level of service to E

Working closely with senior management, you will support service development and growth by managing referrals and vacancies, contributing to service improvement projects and producing performance reports against KPIs and SLAs. Experience in a management role, including supporting or deputising for a

Don Valley Corridor Service Manager. As our investment pipeline expands, we are offering a rare opportunity for an experienced and motivated Regeneration Service Manager to head up a new team delivering both the Don Valley Corridor partnership and Rotherham Gateway. The aim is for our workforce to b

If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive. As a Client Services Account Manager you will work closely with architects, developers, contractors and key st

The Service Manager will also own, maintain, and seek efficiencies for the wider service portfolio which will include support for the Strategic Service Portfolio. You will develop a strong understanding of the integrated IT services that underpin the delivery of corporate technologies, ensuring thes

Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day running of the service. The service is close to a range of local amenities, including shops, cafés, GP surgeries and other essential services. Levington Court benefits from good loc

Every day, we serve more than 22,000 customers from 34 distribution centres across the country. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word. Whether you’re handling communication between team members and manag

As a Team Leader in one of our stores reporting to the Hub Manager you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. You will be involved in everything from customer service store operations as well

So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word. Whether you’re handling communication between team members and managers, maintaining high standards of housekeeping, or getting hands-on yourself, your leadership w

The International Account Manager plays a key role in the service offering of Valpaks ECM services. The International Account Manager manages the accounts and is responsible for ensuring customers compliance outside of the UK; this includes activities such as liaising with overseas compliance scheme