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A prominent retail company in Worksop is seeking a dedicated Duty Manager for its Creswell SPAR store. This role focuses on supporting the Store Manager by leading a team to ensure operational efficiency and high customer service standards.

Customer Service Administrator Worksop SALARY AND BENEFITS: £12.50ph Working Patterns: Any 5 of 7 days, 8 hours per day with an average of 40 hours as an average working week. Between 6am and 6pm ROLE INFORMATION: Proactive and reactive communication with customers Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required Liaising with planning and transport regarding late and failed deliveries as well as re-booking Supporting the continuous improvement of customer services department Chasing for any PODS that are not received for deliveries, ensuring that everything is received and is compliant. Contacting delivery points for follow ups. Debriefing site transportation system accordingly to match the paperwork received. YOU WILL POSSESS THE FOLLOWING SKILLS At least two years’ experience in a similar role is essential. Own transport is preferable or able to get to site. Confident manner on the phone as you will be speaking to customers. Work effectively as part of a team. Knowledge of Microsoft Packages. Efficient with inputting data on to systems. Generating accurate and timely reports. Well Organised and capable of managing tasks. Good Numerical and IT Skills. For this role YOU will ideally be based within a 30-minute commute of Worksop. Please apply online with your CV and if you have any queries, please contact the office at Rapier Wakefield

Job Title: Customer Service & Administrator Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY Pay Rate: From £12.78 per hour, paid weekly Hours: 8-hour shifts between 06:00–18:00, Monday to friday ( maybe odd weekend date) Join Our Team! We’re seeking Customer Service & Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish. If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity. What You’ll Be Doing: Communicating proactively and reactively with customers Investigating and resolving customer queries in a timely manner Escalating issues to the Customer Services Manager when needed Liaising with planning and transport teams regarding late/failed deliveries and re-bookings Supporting continuous improvement within the customer services departmentWhat We’re Looking For: Excellent communication and interpersonal skills Previous customer service experience Strong conflict management abilities Experience using Transport Management Systems (ideally Microlis)Benefits: Clean and friendly working environment Long-term work with genuine permanent opportunities Overtime available Work with a large international client Free on-site parking On-site canteen Easy site access 28 days holiday per year Weekly pay Pension scheme Employed status with personal accident insuranceReady to take the next step? Apply now to join our next induction and start your journey with us. Immediate starts available