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Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact through complex case resolution. We are seeking an experienced Customer Service Manager to lead our frontline and escalatio

Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside the Customer Service Manager. This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILP

Manager, Customer Service — London, United Kingdom. Strategic planning and implementation of customer service initiatives. Leading, motivating and developing the Customer Service Team.

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Continuously refine and

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

A local governmental body is seeking a Customer Services Manager to lead a dynamic team in Liverpool. You will oversee a busy contact center and develop strategies to enhance customer experience. The ideal candidate should have experience in managing multi-channel contact services and knowledge of d

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

We are seeking an experienced and dynamic Customer Service Manager to lead our customer support team through a transformation towards a more commercially driven approach. Customer Experience Enhancement: Maintain high customer satisfaction levels while integrating a sales focus, ensuring a balance b

Customer Service Manager - London, United Kingdom. In-house customer service team. Eventually build the team to not only resolve customer issues, but to support the business in retaining and converting customers from a commercial perspective.

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

A leading supplier of hair and beauty products is seeking a Customer Service Manager in Greater London to transition their support team towards a sales-oriented strategy. Candidates should possess proven experience in customer service leadership with a strong emphasis on sales, along with exceptiona

A leading managed services provider in the UK is seeking a Service Delivery Manager to enhance customer satisfaction and ensure compliance with service agreements. This role involves managing client relationships, conducting service reviews, and implementing performance improvement plans. Key qualif

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin

As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Join Our Team as a Business Development/Customer Service Manager!. Manage and mentor our customer service team to ensure excellence in service deli

This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. Proven experience as a Customer Service Manager in FMCG. Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for a Customer Se

We're looking for a Customer Service Manager to join the team at The Green Quarter, Southall. Strong customer-facing background with a track record of delivering exceptional service and managing complex defect investigations to resolution. Champion and uphold Berkeley Group’s Vision 2030 commitmen

Account Manager - Customer Service - Immediate Start. Account Manager (Customer Service). As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience.

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role. The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction.

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. This role requires proven experience in managing teams to enhance post-sales customer experiences and operational excellence. You'll lead a team to ensure customer

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. The CSM is accountable for execut

You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into

A leading bicycle manufacturer in Greater London seeks a Customer Service Trade Manager to oversee their Trade Customer Service function during a parental leave cover.

A prominent residential developer in London is seeking a Turkish speaking Customer Service Manager to lead customer interactions post-completion. This role requires managing defects, ensuring quality checks, and maintaining customer records. Ideal candidates will be fluent in Turkish and possess str

Brompton Bicycle is looking for a Customer Service Trade Manager to lead our Trade Customer Service function during a period of parental leave. Line manage the Customer Service Trade Lead and support the wider Trade Customer Service team. Experience managing or working within a Customer Service or C

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. W Talent are working in partnership with a global manufacturing organisation to appoint a Training and Customer Excellence Manager based from their facility in Derb

A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers. Candidates should have 5+ years in technical Service Management, strong governance skills, and the ability to translate technical language for customers. This role involves building

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. The CSM is accountable for exec

We are looking for a highly strategic and results-driven Growth Manager to lead the commercial growth of our Accounting-as-a-Service product, which is a high-volume service product combining QuickBooks with our in-house accounting expertise. Lead, manage, and develop high-performing teams across onb

A recruitment agency is seeking an Account Manager in Burgess Hill to provide outstanding customer service and manage client accounts. This fast-paced role offers a proactive approach to nurturing customer relationships and requires managing orders and service requests.

We're looking for a Turkish speaking Customer Service Manager to join the team at London Dock, Wapping. Customer Service Manager - Turkish speaking. Strong customer‑facing background with a track record of delivering exceptional service and managing complex defect investigations to resolution.

A leading fresh food distributor in Central London seeks a Customer Service Manager to oversee a dynamic team ensuring accurate and timely order processing.

A leading tire and automotive service company in the United Kingdom is seeking a Customer Service Manager to drive store sales, manage staff, and enhance customer satisfaction. You will be responsible for tracking payroll, budgets, and store goals, all while ensuring a positive experience for custom

A local recruitment agency in Hove is seeking an experienced Customer Service Manager. This full-time role requires strong leadership and communication skills to drive performance and ensure excellent customer service across multiple platforms. Responsibilities include managing a team, handling esca

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. Lead and empower colleagues to always put the customer fir

A dynamic recruitment agency is seeking a Customer Service Manager in Shoreham-by-Sea to lead a team, enhance customer satisfaction, and drive operational excellence. Responsibilities include overseeing service delivery across various platforms, managing team KPIs, and facilitating training and deve

As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top‑notch. Join Our Team as a Business Development/Customer Service Manager!. Are you ready to embark on an exciting journey with us? We're a leading name i

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether it's previous experience working in the retail industry or you have e

We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. Experience in a technical services, engineering or property environment. Founded in 1990 on the belief that property management should be more professional, transpa

A fantastic opportunity has arisen for an experienced Customer Service Manager to join a very established business who are growing year on year! This role is perfect for someone who thrives on improving customer journeys, developing people, and ensuring operational excellence across all service touc

A leading food wholesaler in Worthing is seeking a Customer Service Supervisor for a temporary role. You will manage over 40 team members, ensuring compliance with legal standards and exceptional service delivery. This fast-paced position offers an opportunity to develop your career in food wholesal

Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level. Passion for retail and delivering exceptional customer servi

Strong customer‑facing background with a track record of delivering exceptional service and managing complex defect investigations to resolution. Manage and maintain accurate customer records, defect logs and correspondence within C360. Coordinate with Construction Managers and subcontractors to r

A dynamic athleisure brand is seeking a Customer Service Manager to lead their team in providing exceptional service across all channels. Candidates should have experience in leading e-commerce customer service teams, with strong problem-solving skills and a keen eye for detail. This role requires a

A leading flexible workspace provider in the UK is seeking a Customer Services Manager to oversee the performance of their centre. You will manage operations by ensuring superb customer service and leading a team. Applicants should have a background in customer-focused roles, showcasing leadership a

A leading supermarket retailer in the UK is seeking an experienced Customer Service Manager to lead a team, ensuring exceptional customer service. Ideal candidates will have experience in retail or hospitality, strong communication skills, and a passion for customer satisfaction.