Customer service travel jobs in United Kingdom - Page 5

This is a great opportunity to join a successful business located in North Yorkshire. Our client runs two very charming traditional country inns, with one dating from the 13th century, providing guests with contemporary accommodation, andgreat food that is all locally sourced, ensuring their customers have a first-class experience, every time they stay, or visit. As an experiencedDuty Manager, you will lead our client's dynamic hotel and pub operations, whilst showcasing your expertise and delivering exceptional guest experiences. Please note: Although you will be primarily based at one site, you may be required to provide cover for any staff shortages at their other site, which is 25 minutes away. What we need from you as a Bar Manager: • A minimum of 12 months experience working as a Bar Manager in the hospitality industry or asimilar position, • Be willing to cover any staff shortages at the other site, • Experience managing a team with strong leadership and team management skills, • Excellent communication and interpersonal abilities, • A passion for delivering exceptional guest service and enhancing the guest experience, • Can thrive in a fast-paced environment and adapt to changing priorities, • Have great customer service skills, professional, friendly, polite, etc, • Possess good attention to detail, • Driving Licence would be a bonus What this role involves: Reporting to the Site Manager. As Bar Manager, you will be responsible for ensuring that day-to-day operations run smoothly. Duties include but arenot limited to: • Ensure standards of customer service and experience are consistently met and exceeded, • Deal with any customer complaints, refunds, and negative reviews, • Maintain customer communication and interaction onsite, • Develop and manage an activity plan aimed at realising thebest value from existing facilities, including the identification of KPIs, • Ensure operational costs and stock are controlled, • Actively contribute to the companys social media and content strategies, • Support the onsite marketing strategy to upsell and sell the next visit, • Ensure point of sale is maintained and that merchandise is actively pushed by the staff, • Keep a check on guest rooms, communal areas, and grounds to ensure they are cleaned and maintained to agreed standards, • Cashing up - till closures are completed accurately Benefits: • Accommodation provided - option to part live in, or fully live in, • Pension scheme, • Holiday, • Performance bonus and tips, • Discounted food and drink, • Employee discount, • On-site parking JBRP1_UKTJ

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We’re seeking a proven candidate with predominantly deep payments experience. An understanding of and exposure to client services is required for the role’s wider responsibilities. The role is a key leadership position, reporting in to the COO and responsible for overseeing the end-to-end delivery and integrity of the bank’s payments infrastructure and client service operations. You will play a pivotal role in managing high-volume transaction processing, driving digital transformation, ensuring regulatory compliance, and delivering outstanding service to our payment firm clients including BaaS use cases supporting retail. You’ll bring strong communication skills, a collaborative mindset, and a proven ability to navigate complex problems. Success in this role will require resilience, an ability to prioritise, stakeholder management skills and an appetite to be challenged. You’ll thrive in a dynamic environment where responsiveness, relationship management, and operational excellence are key Responsibilities • Lead and manage the Bank’s domestic and international payment services (FPS, Bacs, CHAPS, SEPA.) including SWIFT messaging., • Ensure all payment systems are efficient, secure, and compliant with industry standards and regulatory requirements., • Oversee the strategic direction of payment operations, including transformation initiatives and system upgrades., • Engage with industry bodies and regulators., • Design and deliver a best-in-class client service strategy across all channels, ensuring high levels of client satisfaction and operational efficiency., • Hold responsibility for the Bank’s customer complaints process., • Oversee client onboarding, query resolution, account maintenance, and transactional support., • Develop and implement SLAs, KPIs, KRIs and continuous improvement initiatives., • Be required to support in the production of MI and talk to at Executive Committee and Board levels., • Lead a high-performing team across payments and client service functions, promoting a culture of excellence, accountability, and innovation., • Partner with Technology, Compliance, Risk, Product, Commercial and Finance teams to align operations with broader business goals., • Drive operational resilience, business continuity, and risk mitigation across all functional areas., • Manage outsourced partners involved in the delivery of payment operations and client services functions., • Oversee internal controls, own RCSAs for your area and drive on audit engagements., • Proven experience (10+ years) in a senior leadership role within payments or banking operations., • Deep understanding of UK and international payments ecosystems, including Pay.UK and PSR requirements., • Strong understanding of account types and financial products offered by UK-regulated banks, including their features, eligibility criteria, and regulatory requirement. Familiar therefore with the following: BaaS, virtual accounts, segregated accounts, indirect vs direct scheme participation and agency banking., • Strong knowledge of relevant regulatory frameworks., • Experience leading teams in a fast-paced, regulated environment., • Exceptional stakeholder management and communication skills., • Experience working with digital banking platforms or fintech ecosystems., • Track record of delivering transformation or change programmes., • Strategic thinker with operational discipline and highly collaborative., • Strong leadership and people development skills. · London (5 days per week in the office) or Belfast (4 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may

At Avanti West Coast, we are committed to providing excellent customer service across our network to the communities we serve. Representing Avanti West Coast professionally while on duty. Free travel on Avanti West Coast for you, your spouse/partner, and dependents.

They require an additional Field Service Technician to join their team based in and around the following locations: Dartford, Croydon, Ilford, Enfield, or Twickenham. The successful Field Service Technician will travel to customer sites in their allocated service area, carrying out repairs, maintena

We're looking for passionate individuals with customer care experience in the travel industry and fluent Korean language skills. Take responsibility for the provision of excellent in-destination service for Asian groups, with particular attention to Korean customers. Languages – Korean native pref

Covering North London, you'll buddy up with engineers on-site, replacing parts and helping to keep customer fleets moving with minimal disruption.Buddy up with an experienced service engineer and travel to clients.Swap out service-ready components on electric vehicles as part of scheduled maintenanc

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role We have an opportunity for a Housing & Neighbourhood Manager to join our team on a full-time, permanent basis. You will lead and motivate our team of mobile Housing & Neighbourhood Officers to deliver a visible and accessible face-to-face service to both our homeowners and rental residents. You will be a key contact for local stakeholders across the operating area, promoting a positive perception of Guinness with both stakeholders and residents, thereby enhancing our reputation in the area whilst working closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our residents. This role covers Fulham, Hammersmith, Kensington, Chelsea and surrounding areas. Although a driver's licence and personal vehicle are not essential, they are considered preferred. What we're looking for We're a customer-focused organisation, so we know that how we do things is just as important as what we do. You'll not only be an experienced Housing professional, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: Experience in leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture. Experience in delivering exceptional service to a diverse range of customers through others. Experience in managing and prioritising resources effectively to meet demand. Experience in managing and coaching performance and getting the best out of individuals and teams. Ability to analyse data and draw conclusions to improve performance. Excellent written, oral and interpersonal communication skills. Ability to present information concisely to senior managers and other stakeholders, to support and influence decision-making. Proven budget management skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. When you apply, please make sure you send us your personal statement alongside your CV outlining your skills, knowledge and experience with evidence of how these meet the essential criteria in the role profile. Interviews will be held week commencing the 15th Sept. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

This Field Service Technician role is based in Westford, MA and involves 80% regional travel to customer sites with some overnight travel. Build and maintain customer relationships; provide service and technical support for all e3 equipment offerings, ensuring calibration and preventative maintenanc

Travel Sales Specialist - Japan. Travel Sales Specialist - Japan. If you're a sales professional who is passionate about travel, customer service, and have travelled to.

Join us as an Advocacy Creation CX Manager at Barclays, where you'll be primarily responsible for analysing key drivers of advocacy and associated actions and activities, monitoring key advocacy and engagement trends across industry, learning and adapting to best practices from finance and other (technology, travel telco etc) industries, collaborating across the organisation to identify opportunities to create customer promoters and advocates. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. To be successful as an Advocacy Creation CX Manager at Barclays, you should have experience with: Customer Centricity Excellent analytical and problem-solving skills Data driven decision making Strong communication and interpersonal skills Ability to influence and drive change across wide range of stakeholders Innovation mindset Commercial minded to connect CX to commercial business value Some other highly valued skills may include: Results-oriented and focused You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in either Manchester, Glasgow, Northampton or London. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers’ needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave

The successful candidate will have experience of working in a cruise sales role, achieving high levels of both customer service & bookings, along with the passion and drive to succeed in a career in sales. Vacancy Experienced Travel Sales Specialist - Southeast Asia. You will handle the full sales a

Entry Level Virtual Communications Booking Assistant. In this client-facing role, you’ll support the travel booking process through clear communication and exceptional customer service. From initial inquiries to finalized bookings, you’ll help ensure each traveler receives personalized, stress-f

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression i

You are currently living in the South East region (multiple locations in South East available) and are flexible to travel to customer sites in the region. Field Service Engineer - South East region. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging custo

Group, a global travel service provider with multiple brands, and its customer service presence across four regions.We are seeking a Marketing Operations Manager to drive growth and efficiency by optimizing resources, managing localized content, and overseeing marketing campaigns in collaboration wi

Finding new suppliers and customers.Negotiating contracts (both internally and with clients).Customer service of handling any problems that may arise after a contract is fixed.The role naturally requires some travel to the customer’s site, mainly focused on trips in the UK and continental Europe,

Italian speaking Travel Operations Executive. Italian speaking Travel Operations Executive. Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.

If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers!. Facilitate engaging and interactive training sessions, both in-person and virtually, to

Business & First Class Travel Consultant Needed !!. A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London. The successful candidate will specialize in booking premium air travel for high-net-w

We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless. We are making travel effortless. We work with our customers to make sure that the travellers receive great customer service.

Bureau Manager – Tesco Travel Money – Tesco Romford. Managing a team of Travel Service Partners ensuring each member of the team strives to deliver the best possible customer experience to every customer who transacts with Tesco Travel Money.

Business & First Class Travel Consultant Needed !!. A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London. The successful candidate will specialize in booking premium air travel for high-net-w

To take the lead in all activities relating to the day-to-day running of the station while on duty and lead the station team in all aspects of customer service delivery. Free duty and leisure travel on SWR services for employees.

For over 30 years, easyJet has been a leader in the travel industry, known for our commitment to innovation, efficiency, and customer service. At easyJet, we believe in supporting, empowering, and exciting our employees, offering them a unique place to work and grow. At easyJet, we are dedicated to

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression i