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As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around

Miryco Consultants is working with a leading pensions specialist to add a Project Manager to their TPA function. This person will sit across the Third Party Administrator's and be responsible for implementing processes and frameworks around the customer journey.

This customer-facing role emphasizes strong communication skills and a positive attitude.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards.

Design and deliver a scalable self-serve customer education system that improves onboarding, accelerates feature adoption, and reduces reliance on 1:1 support. Customer Education & Onboarding. Define a clear onboarding journey by customer type.

Y ou will be instrumental in monitoring customer data quality, operationalizing our Ideal Customer Profile (ICP), and driving the effective activation of customer insights across our key sales, success and marketing enablement platforms. Fitch Solutions is currently seeking a Customer Intelligence S

Handle inbound customer communications through live chat, email, text message and phone calls , focusing on assisting customers resolve their accountAssess and understand customers’ situations to negotiate effectively and guide them toward favorable resolutions. As a Customer Experience Specialist

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Proven experience managing complex customer escalations and collaborating with engineering teams.

A leading technology firm is seeking a Senior Customer Solutions Specialist in the United Kingdom. This founding member of the EMEA team will provide exceptional technical assistance to private equity customers and guide them throughout their onboarding journey.

Are you a dynamic professional with a passion for delivering exceptional customer experiences? We’re looking for a Customer Success Specialist to join our team and support our event and digital media clients from the moment of sale through to the event date—and beyond. Customer Engagement : Host

Candidates should have a customer-focused mindset and a problem-solving attitude, with SAP knowledge being a distinct advantage.

Sign in to set job alerts for “Customer Relationship Management Specialist” roles. Customer Relationship Management Specialist. Customer Relationship Management Specialist.

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Identify customer issues and express them as problems.

A leading British bank is seeking a debt recovery specialist to manage customer relationships and ensure the effective recovery of debts. You will proactively communicate with customers and third parties, ensuring compliance with regulations, while maintaining accurate records.

You will drive customer growth by combining deep product knowledge, customer‑centric communication, and consultative selling to match customers with the right Splend solution—helping them succeed as rideshare drivers while contributing to our mission of making vehicle ownership more accessible a

A leading insurance technology company based in the UK is seeking a Service Desk Analyst to join their team.This hands-on role involves providing top-tier technical support and ensuring smooth incident resolution in a fast-paced environment.The ideal candidate will have prior experience in IT suppor

A well-established automotive company in the Reading area is seeking a DUTCH Speaking Customer Support Specialist to join their award-winning team. This role involves handling calls and emails with care, advising customers on products, and managing queries using Excel. Ideal candidates are fluent in

A leading financial technology firm is seeking a Customer Success Specialist to provide outstanding service to UK customers. This role requires fluency in English, excellent communication abilities, and prior customer service experience. You will manage customer inquiries, assist with loan applicati

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards.

As the Technical Customer Service Specialist, you will provide customer support and technical support to English speaking global business clients using their innovative communication platform and hardware. We are hiring for a Technical Customer Support Specialist to join a global technology speciali

We are looking for a Customer Success Specialist (Chinese/English) to join us on this mission and vision. Customer Support, Account Management, or Customer Success in crypto, fintech, or financial services. You’ll become an integral part of the Customer Success team, which is dedicated to empoweri

A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. The role involves engaging customers, guiding them through their design journey, and supporting sales conversions. Ideal candidates should possess stron

Minimum of 2 years of experience in customer support via chat or voice.

The Customer Success Specialist plays a lead role in supporting and enhancing post-sale customer engagement. This role is critical in driving customer satisfaction, mentoring junior team members, and contributing to the development and continuous improvement of customer success programs. Track, anal

A leading insurance provider in Greater London is seeking a Collections and Recoveries Executive to support customers facing payment difficulties. Key responsibilities include assessing customer conditions and providing forbearance solutions. The ideal candidate should have experience in collections

An alternative personal loan provider in Greater London is looking for a Customer Solutions Specialist to optimize customer experience through effective engagement and outstanding service. The ideal candidate will have experience in account management and a mindset focused on solving problems for vu

A leading tool hire company in Leeds is seeking a Tool Hire Assistant.This full-time role includes driving a 3.Candidates must have a full UK driving licence and experience in tool hire is a plus.The position requires working Monday to Friday with an occasional Saturday shift.A competitive salary an

Senior Customer Experience Operations Specialist. Joybuy is an online retailer which places the customer at the heart of everything it does. Its slogan, “Don’t just buy, Joybuy,” perfectly captures its mission to fulfill Joybuy customer’s needs and provide a service that is easy and convenie

A leading financial services company is looking for a Customer and Loan Account Administrator in London. This role requires strong communication and customer service skills to manage loan applications and relations effectively. Responsibilities include underwriting, managing customer accounts, and p

Being fluent in English (written and verbal) with excellent communication skills and previous experience in customer service, it is your mission to provide our UK customers with outstanding customer service experience. Customer support: managing and maintaining existing customer relations and replyi

You will handle administrative tasks, ensure smooth order processing, and assist with customer inquiries. A proactive and customer-focused attitude is essential for success in this fast-paced environment.

A leading builder's supplier in Greater London seeks enthusiastic individuals for a customer service role.

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Collaborating with different functions to ensure optimized customer experience.

You will be instrumental in monitoring customer data quality, operationalizing our Ideal Customer Profile (ICP), and driving the effective activation of customer insights across our key sales, success and marketing enablement platforms. We are looking for a diligent and detail-oriented Customer Inte

Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assisting customers resolve their account and assess and understand customers’ situations to negotiate effectively and guide them toward favorable resolutions. As a Customer Experience Specia

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. Customer Experience Specialist - Payroll. If this resonates, the Customer Experience Specialist role might be

A leading global trade information provider is seeking a Customer Communications Specialist to manage external communications to the customer base.

Customer Experience Specialist – Home Chocolate Factory. Support international customers with shipping, stock, and technical queries. Keep detailed and accurate records of customer interactions in our CRM (Zoho or similar).

As a Customer Experience Specialist, you'll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Customer Experience Specialist- Full Time Leamington Spa. A passion for delivering high-end, personalised customer serv

Work collaboratively with cross-functional teams to create and implement customer service processes and best practices. Foster and nurture relationships with customers, engaging with them to better understand their needs and challenges. Conduct product demonstrations and training sessions for custom

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A fintech company in the United Kingdom is seeking a Customer Experience Specialist to provide exceptional experiences for customers resolving debt accounts. The ideal candidate thrives in a fast-paced environment, has strong communication and problem-solving abilities, and can handle multiple custo

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. Act as the central point of accountability fo

A global manufacturing company in Elland is seeking a Customer Administrator to support various teams and manage customer relationships. The ideal candidate will have strong customer service skills, attention to detail, and the ability to meet deadlines.

You'll be responsible for coordinating bookings, assisting customers throughout their service journey, and working closely with the dealership team. Strong organisational skills and customer service experience are essential. A leading automotive company in Leeds is seeking a customer service profess

We are looking for an experienced and strategically minded Customer Communications Specialist to own all external communication channels directed at our existing customer base. Internal Alignment: serve as the core liaison between Marketing, Product, Engineering and Customer Success to translate tec