Are you a business? Hire customer support assistant candidates in United Kingdom
About MSL: MSL Cabling Limited, founded in 2019 and with a combined experience in the industry of over 100 years, stands at the forefront of Sub Mains, Structured Cabling & Fibre Installation companies in both the UK & Europe. With an unwavering commitment to excellence, MSL Cabling Limited has established itself as a true industry leader, consistently delivering high quality solutions to meet the evolving needs of its clients. With a highly skilled and experienced team, and a dedication to innovation, MSL Cabling has become synonymous with superior craftsmanship, efficiency and customer satisfaction. We are looking for a highly organised Administrative Office Assistant, who will support the day to day running of the business. This is a full-time office-based role and an excellent opportunity for someone who is eager to gain hands-on experience in a fast-paced and ever-growing company. Main Responsibilities: • Support the senior leadership team with various projects and tasks as required • Handle incoming and outgoing calls • Assist with managing and maintaining company assets • Assist with booking accommodation and travel, for various projects in the UK and Europe • Perform general administrative tasks, such as filing, data entry, and document preparation • Attend meetings and other events, as required, to take comprehensive and accurate minutes • Assist with ordering any equipment as and when required and creating purchase orders About You: • A-Level’s or equivalent • Prior experience in an office support or administrative role is preferred but not required • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Excellent organizational and time management skills • Strong attention to detail and accuracy • Ability to multitask and prioritize tasks effectively • Excellent communication and interpersonal skills • Ability to think on their feet and be proactive • Disciplined and incredibly organised • A people person, with an ability to build and maintain strong relationships with the team • Team player but can also work independently as and when required • Equally personable face to face, over the phone, and in writing • Comfortable working in an early-stage business, where time is critical, and things change frequently • Languages: Fluency in English, both spoken and written. Any other European languages are a bonus The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.
Overview We are looking for an enthusiastic and personable Brand Ambassador to represent our company and engage with customers in a positive, informative, and professional manner. This role involves attending events and supporting marketing campaigns designed to enhance brand visibility and customer engagement. Key Responsibilities - Engage with customers at retail locations, and promotional activations to share information about our products and services. - Represent the brand at trade shows, community events and public-facing initiatives. - Effectively communicate brand values and product benefits to a diverse audience. - Assist in executing marketing strategies to increase product awareness and drive engagement. - Maintain a clean, professional appearance and act as a positive reflection of the brand at all times. - Collaborate with team members and supervisors to meet performance goals and event outcomes. Qualifications - Prior experience in customer service, retail, promotions, or brand representation is preferred. - Strong verbal communication skills and the ability to adapt messaging to different audiences. - Bilingual abilities are a strong plus. - Energetic, outgoing, and comfortable initiating conversations. - Ability to work flexible hours, including weekends and evenings, as required by events. - Self-motivated and able to work both independently and in a team setting. Why Join Us? You’ll be the face of a brand that values authentic connections and memorable experiences. If you enjoy interacting with people, promoting great products, and being part of a fun and goal-oriented team, we’d love to hear from you!
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
Transporting, installing, and working on-site are key elements of the Project Logistics Operative role. Experience driving both manual and automatic vehicles is required. This is an entry-level position in horticulture, and it is very hands-on and physical — fitness is important. As a Project Logistics Operative, you will assist during project and maintenance jobs, drive our vans for supplies, and support installations on site from start to finish. This is a part-time or full-time opportunity. Working days are flexible and can be pre-arranged, but may include either Saturday or Sunday. A minimum of 24 working hours per week is required. An interest in plants, along with reliability and flexibility, are key requirements. This is a customer-facing role that, over time, will also involve carrying out small jobs independently. It’s a great opportunity to start in the sector without prior horticultural experience.