Customer support officer jobs in United Kingdom

Job Opening :Receptionist _ Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.71 per hour Riviera London is seeking a friendly, well-presented, and reliable Receptionist to join our team. This is a great opportunity for someone with excellent communication and organizational skills who enjoys providing outstanding customer service in a professional environment. Key Responsibilities: • Greeting and assisting guests and visitors in a courteous manner, • Answering phone calls and responding to emails promptly and professionally, • Managing bookings, appointments, and front desk records, • Maintaining a tidy and welcoming reception area, • Supporting general administrative tasks as required Requirements: • Previous experience in a receptionist or customer-facing role preferred, • Strong communication and interpersonal skills, • Confident with Microsoft Office and booking systems, • Professional appearance and positive attitude Hours: Full-time or part-time options available Start Date: Immediate If you’re enthusiastic and eager to be part of a dynamic team, we’d love to hear from you.

Self-Employed B2B Sales Partner - Artisan Bakery Wholesale Growth London / Flexible / Commission-Only / Part-Time or Freelance We are looking for an experienced, self-motivated B2B sales partner to help grow wholesale accounts for one of our clients, an artisan bakery producing premium sourdough loaves and sourdough bagels. This role is ideal for someone who already understands hospitality, food service, catering, cafés, coffee shops, hotels, restaurants or independent retail - and wants to earn recurring commission by introducing a genuinely strong product to businesses that already buy bread and bakery products. This is a self-employed, commission-only opportunity, so we are looking for someone who can work independently, manage their own time, follow up properly, and create results without day-to-day supervision. The opportunity Our client supplies slow-fermented sourdough loaves and sourdough bagels to businesses that care about quality, presentation and better ingredients. Your role will be to introduce the range to businesses such as: • coffee shops, • cafés, • brunch spots, • sandwich shops, • hotels, • caterers, • delis, • restaurants, • office food suppliers, • event companies, • premium grocery / food retailers You will be offering businesses the chance to order a tasting box for £15 including delivery, so they can try the products before deciding whether to start a regular wholesale relationship. What you will be doing You will be responsible for finding and approaching suitable businesses, explaining the offer, arranging tasting box enquiries, following up after samples, and helping turn interested prospects into regular wholesale customers. This may include: • visiting cafés, restaurants, hotels and food businesses in person, • calling business owners, managers and buyers, • sending follow-up emails and WhatsApp messages, • introducing our client’s wholesale range, • encouraging prospects to order a tasting box, • following up after tasting boxes are received, • helping move qualified prospects toward their first regular order, • keeping clear notes on every lead and conversation You will be provided with sales materials, including scripts, email templates, product information, pricing guidance and digital marketing materials. Commission structure This is a commission-only self-employed role. For every new business you bring in that becomes a paying wholesale customer, you will receive: 5% of the paid order value for months 1–12 2.5% of the paid order value for months 13–24 Commission is paid on confirmed paid wholesale orders. There is no commission on tasting boxes, as these are offered at production price as a conversion tool. However, lead ownership is protected for 120 days after either: • a paid tasting box request, or, • a qualified meeting / serious sales conversation This means that if you create a real opportunity and the business later becomes a customer within that protected period, the lead remains attributed to you. Example earning potential If you sign one business that orders regularly, your commission continues for up to 24 months. A small café, caterer or hotel may only start with modest weekly orders, but several regular accounts can build into meaningful recurring income. This opportunity is best suited to someone who can build a small portfolio of regular wholesale clients rather than someone looking for one-off sales only. Who this is for We are looking for someone who is: • experienced in B2B sales, hospitality sales, food service, catering, wholesale, field sales or account development, • confident speaking with business owners, managers, chefs and buyers, • professional, reliable and well-presented, • comfortable working independently, • good at following up without being pushy, • able to manage their own time and pipeline, • commercially minded and motivated by commission, • ideally already connected to hospitality, food, catering or retail businesses in London This is not a trainee role. We are looking for someone who can take the opportunity seriously and create results with minimal supervision. What we provide You will receive: • product information, • wholesale pricing guidance, • approved sales scripts, • email and WhatsApp templates, • digital flipbook / presentation materials, • tasting box process, • support with qualified prospects, • clear commission tracking, • guidance on target areas and ideal customer types Important details This is a self-employed commission-only opportunity. You will not be required to work fixed hours. You can work part-time, around other commitments, or in your free time, as long as you can communicate professionally and follow up properly. You will be responsible for your own tax and self-employed status. How to apply Please send a short message explaining: 1. Your sales experience, 2. Any hospitality, food, catering, café, hotel or restaurant contacts you already have, 3. Which London areas you would be comfortable covering, 4. Why you think you would be good at selling artisan bakery products to businesses Please also include your CV or LinkedIn profile if available. We are looking for someone professional, independent and serious about building long-term recurring commission from quality wholesale accounts.

Two Six Estates is an established independent estate and letting agency based in Palmers Green. We are looking for an organised, confident and proactive individual to join our team and support the day-to-day running of our busy office. This role would suit someone with strong administrative skills, excellent telephone manner and the ability to manage multiple tasks in a fast-paced environment. This role would suit someone with strong administrative skills, excellent telephone manner and the ability to manage multiple tasks in a fast-paced environment. Duties include: Answering incoming telephone calls and assisting landlords, tenants and contractors Responding to email enquiries Booking property viewings and appointments Following up enquiries from property portals and our website Maintaining accurate records and updating internal systems Assisting with tenancy administration and compliance paperwork Liaising with contractors regarding maintenance appointments General office administration and support Providing excellent customer service to clients and applicants The Ideal Candidate The successful applicant will: Have excellent communication skills Be confident speaking on the telephone Have strong organisational and administrative abilities Be able to work efficiently under pressure Have good attention to detail Be proficient with Microsoft Office and email systems Be reliable, professional and well-presented Previous property industry experience is beneficial but not essential

About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office. The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience. Key Responsibilities: • Full responsibility for the day-to-day running of your pizzeria, • Lead, develop and retain a strong management and front-of-house team, • Maintain excellent standards of food quality, service and cleanliness, • Manage labour, costs and margins in line with business targets, • Create a positive, respectful and high-performing team culture, • Ensure compliance with health & safety and company procedures, • Work closely with the wider management and support teams, • Contribute to the wider business through collaboration and best practice sharing About You: • Proven experience as a General Manager in a high-quality hospitality environment, • A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed, • Leads with humility and respect, earning trust through actions, not job titles, • Present on the floor, especially during busy services, and leads by example at all times, • A people-first manager who supports, coaches and develops their team, • Commercially confident and comfortable managing budgets, labour and KPIs, • Organised, reliable and calm under pressure, • Passionate about hospitality, food and building strong, happy teams, • Flexible and open to discussion around final site location Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term vision, • Be trusted to run your site with autonomy and support, • Work with a passionate, people-focused leadership team, • Real opportunities for progression as the business continues to expand, • Competitive salary and benefits, discussed at interview *Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.*

We are looking for a Supporter Services Administrator to join our team on a fixed-term contract, with the potential for extension. Our supporters are at the heart of everything we do. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising activities to succeed. Working collaboratively with colleagues across Battersea, as well as external suppliers and agencies, we collect, process, and analyse data to strengthen relationships and maximise impact. In this role, you will help ensure our generous donors and customers feel valued and appreciated through outstanding supporter care. You will support the delivery of efficient, accurate, and compliant processes, ensuring that all fundraising activities are carried out with diligence and integrity. As a Supporter Services Administrator, you will be responsible for providing excellent service to existing, potential, and former supporters. You will play a key role in building and maintaining strong relationships, helping to enhance supporter engagement and maximise income for Battersea. To succeed in this role, you will demonstrate: • Proven experience in a customer service environment, with excellent service skills and the ability to show empathy, tact and diplomacy., • Clear and adaptable communication skills, suited to different audiences., • Strong administrative abilities with high accuracy and attention to detail., • Experience working under pressure in a demanding environment., • A collaborative approach, working constructively with colleagues across teams., • The ability to deliver high‑quality work with minimal supervision., • A commitment to maintaining up‑to‑date knowledge and applying good practice., • Good IT literacy, including MS Office and relevant systems for the role.

Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

Brand Ambassador – No Experience Needed | Full-Time | Weekly Pay Location: Moorgate, London (In-person) Company: Flamin Promotions Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday Join Flamin Promotions and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Flamin Promotions.

Location: Moorgate, London (In-person) Company:serenity Promotions Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday (Flexitime) Join Fair solutions and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Fair solutions.

Plaza Khao Gaeng are seeking Waiters/Waitresses to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. Plaza Khao Gaeng Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng is a Southern Thai restaurant, a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: • Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits • Dining & Hospitality, • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral

Cleaning Express is looking for reliable and detail-oriented cleaners to join our growing team in ALL AREAS of London. We have both full-time and part-time opportunities available cleaning private homes. If you enjoy cleaning, take pride in your work, and want flexible hours, we'd love to hear from you. Why work with Cleaning Express? • Earn £15.00 - £15.85 per hour + tips, • Flexible working hours to fit around your lifestyle, • Work close to where you live, • Regular and reliable cleaning work, • No registration fees, • No platform fees, • No key deposits, • Friendly and supportive office team, • Be your own boss and work independently What we're looking for: • Previous cleaning or housekeeping experience preferred, • High standards and attention to detail, • Reliable, honest, and trustworthy, • Friendly and professional attitude, • Good communication skills, • Willingness to learn and provide excellent customer service Your duties will include: • General house cleaning, • Dusting, vacuuming, and mopping, • Kitchen and bathroom cleaning, • Changing bed linen when required, • Occasional ironing All cleaning products and equipment are provided by the client. You will work as a self-employed cleaner and must have the right to work in the UK. Apply today and a member of our recruitment team will contact you to discuss the next steps.

About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Start Something Extraordinary... As our Senior F&B Strategy Associate, you'll be a key member of the Global Food & Beverage team, helping shape the future of our menu in all geos. Your mission: elevate Blank Street's menu through standout seasonal launches, thoughtful menu design, unique merchandising, and uncompromising product quality, ensuring every item we serve is something our customers truly love. Equal parts strategic and operational, we're looking for someone who combines creative instinct and an exceptional palate with sharp strategic and analytical skills. This role will also serve as a key cross-functional collaborator for the product function in the UK office. The role will report into the Global Product Strategy Lead and also work closely with the other function heads (Beverage Innovation, Product Quality) and the Global Product Director. This role has a clear path to a leadership position within the UK market. What You'll Own • Own Product Performance Reporting & Insights: Analyze performance data, customer feedback, and operational input to generate meaningful insights that influence product strategy., • Drive Planning & Execution of Product Launches: Lead end-to-end planning and execution of seasonal and evergreen food and beverage launches, aligning cross-functional partners, and ensuring on-time, high-quality execution., • Organize the UK Product function: Lead project management for ongoing product pilots in the UK office by working closely with our UK Beverage Program Manager and UK Food Program Manager, • Support Global Product Strategy & Research: Support key product business decisions, such as pricing, product optimization, flavor innovation, LTO launches, and category expansion. Create concise, well-structured decks, memos and briefs to drive alignment and decision-making across teams. Who We're Looking For • 4+ years in management consulting or in-house strategy at a consumer goods, retail, or hospitality company where you've shaped strategic direction, • Bonus if you have direct experience bringing products from ideation to market, • Strong analytical thinker who is and skilled at turning incomplete data into actionable insights, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Wealth of knowledge or love for F&B, consumer retail brands, and extremely good taste, • True people person - collaborative, team-first mindset with the ability to build trust and influence across functions, • Clear and confident communicator who adapts messaging based on audience and context, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Super comfortable with PPTX, Excel, G-sheets, • Must be based in London and available to work in-person at least 4 days per week Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Location: Notting Hill, West London (W11), W11 Salary: £40k - 45k per year H&C Solutions are recruiting on behalf of a boutique London-based wine wholesaler with deep roots in European winemaking heritage. Our client is seeking an Operations and Back Office Manager to join its close-knit team. The business partners with a carefully curated portfolio of producers, placing strong emphasis on provenance, quality, and long-term relationships. As a small, hands-on organisation, the culture is collaborative, practical, and detail-driven - a place where people take pride in doing things properly and supporting one another. Back Office Operations Manager Particulars: • Competitive starting salary ranging between £40k to £45k per annum, • Stable working week of 40 - 45 hours – daytime Monday to Friday, • West London location Back Office Operations Manager Role: This is a pivotal operational position, responsible for ensuring the smooth running of day-to-day activity across order management, stock, logistics, and systems. You will oversee the full lifecycle of orders, maintain accurate data, and act as the central link between customers, suppliers, and logistics partners. It’s a role for someone who enjoys ownership, thrives in a structured environment, and takes satisfaction in keeping everything running seamlessly behind the scenes. Back Office Operations Manager Responsibilities: • Managing the full lifecycle of sales orders, from entry and validation through to fulfilment and delivery, • Ensuring accuracy across pricing, stock allocation, customer data, and product setup, • Coordinating purchasing and maintaining stock levels in line with demand, • Overseeing logistics, including deliveries, imports/exports, and shipment tracking, • Troubleshooting operational issues such as stock discrepancies, order errors, or delivery delays, • Maintaining and improving system data within Microsoft Dynamics / Bevic Back Office Operations Manager Requirements: • 3–5 years’ experience in operations, order management, or logistics within a wholesale environment, • Confident working with ERP systems — experience with Microsoft Dynamics / Bevica or similar is essential, • Highly organised, detail-oriented, and comfortable managing multiple priorities, • Proactive, solution-focused, and able to take ownership from day one, • Strong communicator, confident liaising with customers, suppliers, and logistics partners, • Experience within wine, beverages, or FMCG is highly desirable

Brand Ambassador – No Experience Needed | Full-Time | Weekly Pay | Face to Face Marketing Location: Moorgate, London (In-person) Company: Blossom Marketing Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday (Flexitime) Join Blossom and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Blossom.

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process—from test fits and concept design through construction administration - with a strong focus on FF&E selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Develop FF&E proposals, coordinating with suppliers and tracking communications, lead times, and budgets., • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite, • Possess a strong eye for FF&E selection and a passion for supplier and materials research. Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events *Portfolios must be submitted for consideration **This role is based in London, and periodic travel may be required

We are a seeking a dedicated, organised, and professional Administrative & Compliance Coordinator to join our team. Key Responsibilities * Managing daily administrative and clerical duties * Maintaining and updating Microsoft Excel and Google Sheets * Handling company email correspondence through Microsoft Outlook * Managing council tax administration and related correspondence * Assisting with insurance documentation, renewals, and claims * Maintaining compliance records and ensuring documentation is up to date * Processing and recording customer orders accurately * Data entry and record management * Organising digital and physical filing systems * Supporting management with day-to-day administrative tasks * Liaising with suppliers, customers, and service providers * Assisting with operational and compliance-related duties within the business Requirements * Professional, and respectful manner * Excellent spoken and written English * Strong administrative and organisational skills * Highly IT literate * Confident using: * Microsoft Outlook * Microsoft Excel * Google Sheets * Microsoft Office applications * Able to multitask and work efficiently under pressure * Fast learner and able to follow instructions accurately * Strong attention to detail * Excellent communication and telephone skills * Reliable, trustworthy, and proactive * Able to work independently and as part of a team Personal Qualities * Positive attitude and willingness to learn * Strong work ethic * Quick-thinking and solution-oriented * Professional appearance and conduct * Comfortable working in a female-led environment * Able to manage multiple responsibilities throughout the day Salary: Negotiable based on experience and suitability. To apply, please send your CV along with a short introduction about yourself and your relevant administrative experience.

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Digital Designer to join our Product Design team and own design execution across internal storytelling and digital product touchpoints. As a Digital Designer, you will split your time between two core areas: (1) creating polished presentations and internal materials (decks, how-to cards, pamphlets) that tell clear stories for internal and external audiences, and (2) contributing to the design of our app, website, and internal tools alongside the product team. You bring a curious and creative mindset, capable of translating ideas and feedback into polished visual outputs and engaging digital experiences. You are comfortable iterating on work based on feedback, refining designs as projects evolve, and maintaining a high standard of quality across all touchpoints. Attention to detail, visual clarity, and a passion for learning are key, and experience with AI-powered design tools or systems is a plus. What You'll Own ------------------- Internal Storytelling & Presentations • Own the creation of investor decks, internal decks, how-to cards, pamphlets, and partner-facing materials, • Ensure fast turnaround, clear narrative structure, and consistent brand quality across all materials, • Collaborate with cross-functional teams to translate complex ideas into clear, well-designed communication Mobile App & Loyalty Design • Support the design and delivery of features across the consumer app and loyalty program, • Take ownership of design tasks and features, working independently from brief to final output Web Presence & E-commerce • Contribute to the website and e-commerce experience, maintaining a consistent, high-quality visual standard Across All Pillars • Collaborate with designers and cross-functional partners to bring ideas to life, from early concepts through to polished final outputs, • Refine and iterate on designs based on feedback, confidently navigating multiple rounds of input, • Contribute creative ideas and a fresh perspective to everyday design challenges Requirements ---------------- • 2+ years of experience minimum in a product design, user experience, or equivalent role, with demonstrated experience working on digital products or presentation/visual communication design, • Strong proficiency in Figma, with experience using it to design and iterate on digital product experiences, • Skilled in Adobe Creative Suite and other modern design tools, • Comfortable working collaboratively with designers and cross-functional partners, iterating based on feedback, • Strong visual sensibility with a keen eye for layout, typography, and composition, • Detail-oriented, organised, and able to manage multiple tasks and deadlines, • Creative, proactive, and motivated to contribute ideas that elevate the quality of our digital experiences, • Familiarity with AI-powered design tools or systems is a plus Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Job Title: Marketing Officer (Student Recruitment) About the Role Winston Academy is seeking a motivated and results-driven Marketing Officer to support our student recruitment activities. The successful candidate will be responsible for engaging with prospective students, promoting our courses and programs, and managing communications through phone, email, and social media platforms. Key Responsibilities • Contact prospective students by phone to provide information about courses and admissions., • Follow up with inquiries and maintain regular communication with potential students., • Send emails to prospective students and respond promptly to incoming emails., • Provide accurate information regarding academy programs, fees, admissions requirements, and enrollment procedures., • Conduct online marketing campaigns through social media platforms such as Facebook, Instagram, LinkedIn, and TikTok., • Create and post engaging content to attract student inquiries and increase brand awareness., • Maintain records of student inquiries and follow-up activities., • Support student recruitment events and promotional activities when required., • Achieve recruitment targets and contribute to the growth of student enrollments. Requirements • Excellent verbal and written communication skills., • Strong customer service and interpersonal skills., • Good knowledge of social media marketing and online promotion., • Ability to work independently and meet recruitment targets., • Proficiency in Microsoft Office and email communication. Preferred Qualifications • Previous experience in student recruitment, admissions, education marketing, telesales, customer service, or a related field., • Experience managing social media marketing campaigns., • Experience working in an educational institution will be an advantage. What We Offer • Competitive salary package., • Professional development opportunities., • Friendly and supportive working environment., • Opportunity to contribute to the growth and success of Winston Academy. Priority will be given to candidates with relevant experience in student recruitment, marketing, telesales, or education sector marketing.

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

Duties and Responsibilities: · Develop and implement business development strategies to achieve revenue and growth targets. · Identify and pursue new business opportunities, partnerships, and corporate accounts. • Work closely with spa management to align business development activities with operational capabilities., • Monitor market trends, competitor activities, and customer preferences to identify opportunities for expansion., • Drive revenue growth by identifying and securing new business opportunities., • Prepare regular sales reports and provide recommendations to support business growth., • Represent Camden Beauty Spa at networking events, exhibitions, and industry functions., • Promote spa treatments, membership packages, wellness programs, and retail products., • Establish strategic partnerships with hotels, fitness centres, corporate organisations, and other complementary businesses. · Assist in planning and launching new services, packages, and business initiatives. • Build and maintain strong relationships with existing and potential clients., • Generate leads through networking, referrals, events, and community engagement., • Collaborate with the marketing team to develop promotional campaigns and business growth initiatives., • Achieve and exceed sales targets while maintaining exceptional customer service standards. Skills/Qualification/Experience: • Strong organisational and time-management skills., • Proficiency in Microsoft Office and CRM systems., • Strong networking, negotiation, and relationship-building skills., • Excellent communication and presentation abilities., • Self-motivated with a track record of meeting or exceeding targets., • A passion for the beauty, wellness, hospitality, or customer service industry., • Relevant Bachelor’s or Master’s Degree., • Proven relevant experience.

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Contribute to customer acquisition, retention, and brand development initiatives Skills & Experience Required • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£42,000 – £45,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

CHEF DE PARTIE – Locke London City We are looking for a talented and passionate Chef de Partie to join our culinary team. The successful candidate will be responsible for preparing and delivering high-quality dishes, supporting the smooth running of the kitchen, and ensuring food is produced in line with brand standards. This role requires strong culinary skills, attention to detail, and the ability to work collaboratively within a fast-paced kitchen environment to deliver exceptional dining experiences for our guests. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Support the smooth running of the kitchen and take responsibility in the absence of the Sous Chef. Prepare and present high-quality dishes in line with brand standards and guest expectations. Receive, check, document, and rotate deliveries in accordance with stock procedures. Ensure all kitchen operations comply with company kitchen operating standards. Follow all food safety, hygiene, and statutory regulations including HACCP and COSHH. Maintain cleanliness and organisation of kitchen areas, equipment, fridges, and storage spaces. Monitor stock levels and assist with inventory management and cost control. Minimise food waste and contribute to effective cost management. Adapt to guest, team, and operational needs when required. Ensure compliance with food allergen legislation and communicate allergen information accurately. Work collaboratively with kitchen and wider hotel teams to ensure excellent service delivery. THE FIRE YOU CARRY Strong cooking knowledge using fresh ingredients and international cuisine. Ability to maintain high food quality and presentation standards. Good organisational and time-management skills. Team-oriented mindset with a strong community spirit. Basic understanding of kitchen cost control and waste management. Ability to work efficiently under pressure in a busy kitchen environment. Professional attitude with honesty, integrity, and customer awareness. YOUR PROVEN TRACK Minimum 2 years’ experience in a high-volume hotel, brasserie, or restaurant kitchen. Experience working within professional kitchen teams. Knowledge of stock control and kitchen operational procedures. Basic culinary qualification or certificate from a Culinary Arts program preferred. Basic knowledge of Microsoft Office (Email, Word, Excel, PowerPoint) is an advantage. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Full-time | Part-time | Location: Slade Green [Kent] – Field-based role ⸻ About the Role: We’re looking for enthusiastic and outgoing individuals to join our sales team representing The Modern Milkman, a leading sustainable doorstep delivery service. As a Sales Representative, you’ll be engaging with potential customers at their homes, introducing them to The Modern Milkman’s eco-friendly subscription service, and helping them sign up for their first delivery. This is a face-to-face, field-based role, perfect for confident communicators who enjoy meeting new people and working outdoors. ⸻ Key Responsibilities: • Clearly explain the benefits, pricing, and flexibility of The Modern Milkman’s delivery service, • Handle objections and answer questions with professionalism, • Accurately complete sign-up forms using a tablet or mobile device, • Report daily performance to your team leader ⸻ What We Offer: • Full training provided – no experience needed, • Weekly bonuses and team incentives, • Flexible shifts (ideal for students or part-time workers), • Supportive team environment with career growth opportunities, • Fully sponsored trips out of the country for high performers, • Networking events with other offices around the world ⸻ What We’re Looking For: • Excellent communication and interpersonal skills, • Positive attitude and self-motivation, • Comfortable working outdoors and on your feet, • Sales or customer service experience is a bonus, but not essential ⸻ Important Notes: • You will be representing The Modern Milkman through an authorised partner company, • All earnings and expectations are realistic and based on actual team performance ⸻ How to Apply: Click “Apply Now” to submit your CV or brief application. We’ll be in touch ASAP to arrange a quick phone interview.

HR Assistant / Recruiter – Romanian & Russian Speaking Location: Southwark, Central London Job Type: Full-Time / Contract Working Hours: Monday to Friday, 12:00 to 20:30 (40 hours per week) Immediate Start Available We are currently seeking a professional and motivated HR Assistant / Recruiter to join our Head Office team in Central London. This is an excellent opportunity for an organised and enthusiastic individual looking to develop their career within recruitment and human resources in a fast-paced and dynamic environment. Key Responsibilities As an HR Assistant / Recruiter, your duties will include: • Managing the full recruitment process, including sourcing, screening, interviewing, and selecting candidates, • Coordinating interviews and communicating with applicants throughout the hiring process, • Maintaining accurate employee and candidate records, • Answering telephone and email enquiries professionally, • Acting as the first point of contact for clients, staff, and candidates, • Supporting the day-to-day administrative operations of the office, • Assisting management with business development and operational tasks, • Delivering excellent customer service and representing the company professionally at all times Candidate Requirements The ideal candidate will be: • Highly organised with excellent time-management and multitasking abilities, • Confident, proactive, and able to work effectively under pressure, • Professional in both appearance and communication, • A strong team player with excellent interpersonal skills, • Flexible, adaptable, and willing to take on additional responsibilities, • Comfortable attending external meetings and events when required, • Passionate about recruitment, HR, and people management, • Reliable, detail-oriented, and customer-focused Skills & Experience Essential: • Previous experience working in an office environment, • Strong computer literacy and administrative skills, • Excellent spoken and written English, • Fluency in Romanian and Russian Desirable: • Previous recruitment or HR experience, • Additional language skills, particularly Bulgarian What We Offer • Full training and ongoing support, • Friendly and supportive team environment, • Opportunities for career growth and development, • Pension scheme and company benefits, • Modern office located in Southwark, Central London

Sales Representative NO EXPERIENCE NEEDED We’re looking for people who are comfortable being out in the field, meeting customers face-to-face, and representing brands with confidence. This role suits people who are: • Energetic, persistent, and people-focused, • Comfortable working independently and in a team, • looking to learn new skills, • Willing to step outside their comfort zone What the role involves: • full constant training, • Engaging with customers in local areas, • Delivering outstanding customer experiences, • Working closely with a high performing, supportive team What we offer: • Uncapped commission, • Daily support and training, • Rapid progression for anyone 🚫 If you’re looking for an office job this isnt for you ✅ If you want growth, challenge, and real earning potential, apply today.

BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

Icon Offices provides Office Rental and Business Support Solutions to startups and small businesses worldwide. We are seeking an experienced and energetic individual to join our team at our Chadwell Heath branch. Responsibilities • Manage daily administrative tasks to ensure the smooth operation of the business., • Handle incoming and outgoing calls with clients and prospective customers., • Provide organisational support and reporting assistance to the management team., • Process, sort, forward, and file mail and other important documents., • Conduct visits to other company-owned business centres in locations across London and Essex. Travel expenses between offices will be reimbursed. Requirements • A minimum of 2 years of experience in administrative and customer service roles., • Possess an excellent telephone manner., • Fluent in English with strong written and verbal communication skills., • Must be a driver with access to your own vehicle for occasional short visits to the company's Hainault office. Travel expenses between offices will be reimbursed., • Proficient in Microsoft Office applications, including Excel and Word.

We’re looking for an experienced pest control & proofing engineer with excellent reinstatement knowledge to join our team Pest control and proofing BPCA/RSPH LV 2 certificate in pest management Heat treatment and mouse proofing experience Self-employed contractor status Min. of 40 hours availability required per week Benefits £40.38 to £68 per hour on-site (shift dependent) Branded vehicle and uniform Congestion Charge and ULEZ paid Parts/materials purchasing via our supplier network Opportunity to progress to senior field-based roles About us We’ve been one of London’s largest property maintenance companies for more than 15-years. We have ambitious growth plans, and contracting the best tradespeople is key to our future success. We book thousands of jobs for residential property owners every month. We also work with several well-known commercial clients, mainly in the hospitality sector. We specialise in reactive, hourly rate work and follow-up, remedial work. We do this 24/7, 365 days a year. The role Our team provide a full range of pest control services to residential and commercial property owners. We aim to complete all aspects of a job from investigation to proofing, in a humane and environmentally conscious way. As an Aspect engineer, you’ll source your own parts and materials, carry out pest removal and pest proofing, and quote for any further reinstatement work required. An effective pest proofing solution often requires further works from multiple tradespeople. Our pest control engineers will advise how to stop pest problems from recurring and utilise Aspect engineers from different trades to ensure all pest related damage is repaired and pest proofing is long-lasting. Typical issues may include damage to live wires, drain pipes, plumbing and heating pipes, and roofing. You’ll be provided with confirmed bookings that relate to your specific expertise, on a constant basis. You’ll earn for your time on-site, plus time for parts/materials collection. Typical bookings include: Rodent removal, treatment, and proofing Avian removal, treatment, and proofing Pest proofing advice and consultation Clear communication with customers is essential. You’ll be expected to provide reassurance by explaining the work you’ll do for them and sharing your knowledge. You’ll also be confident quoting for remedial work. Our bespoke software enables tradespeople to take responsibility for managing their own work rather than always relying on office-based support. You’ll be supported by office-based operational and technical field-based managers. They’ll provide advice and assistance and can arrange additional resource on jobs that escalate in size and complexity. We try to provide engineers with bookings in the same geographic area. However, you’ll be prepared to travel anywhere in and around the M25 but, due to our company expansion we will keep you as close to home as possible. You’ll be required to be on call for cyclical evening and weekend coverage. About you You’ll have at least 5 years of experience in pest control, with 1 year of both heat treatment and mouse proofing experience. Good technical knowledge of a wide range of relevant parts and materials is also required. You will hold a RSPH Level 2 Certificate in Pest Management and you’ll have experience of working in both domestic and commercial properties. You will be confident at using your knowledge and experience to recommend best practice remedial work. You’ll have excellent communication skills and experience in providing detailed scope of works and fixed price quotes. You’re prepared to go the extra mile to help a customer. You take pride in always delivering high quality work and excellent customer service. You’ll have your own hand tools; we’ll supply specialist equipment. You’ll also have a valid UK driving licence and you’ll be available to work for at least 40-hours per week. Job Type: Full-time Pay: £40.38-£68.00 per hour Expected hours: No less than 40 per week Experience: Pest Control: 2 years (preferred) Licence/Certification: Manual Drivers Licence (required) Work Location: On the road Reference ID: INDHP Job Type: Full-time Benefits: Company car Work Location: On the road

About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

About the Role We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to the CEO & Showroom Assistant to join our growing fashion business. This is a dynamic, multi-faceted role supporting both the CEO in their day-to-day operations and the showroom in ensuring the smooth running of administrative, logistical, and client-facing activities. The ideal candidate will be someone who thrives in a fast-paced, creative environment, demonstrates impeccable organization, and understands the nuances of the luxury fashion industry. Key Responsibilities • Admin Support to CEO, • Manage and prioritize the CEO’s calendar, appointments, and travel arrangements. Support day-to-day business operations., • Coordinate meetings, prepare agendas, and support follow-up actions., • Handle correspondence, confidential information, and communications on behalf of the CEO and leadership team., • Office Administration & Operations, • Oversee general office operations including supplies, vendor coordination, and workspace organization., • Maintain company documentation, digital filing systems, and key administrative databases., • Generate customer invoices across global clientele services., • Manage finished stick control on the brand website., • Assist with ad hoc backend website admin., • Assist with expense management., • Fashion Showroom Support, • Coordinate showroom appointments, manage sample trafficking, and oversee the condition and organization of collections., • Assist with sales and client appointments and follow-ups., • Prepare product linesheets, lookbooks, and digital decks for buyers and press., • Support PR and communications teams with sample send-outs, returns, and press loans., • Maintain the tidiness, organization, and styling of the showroom at all times — ensuring the space reflects the brand’s creative vision and luxury aesthetic., • Curate presentation areas, mannequins, and product displays to enhance the overall brand experience for clients and visitors., • Ensure the showroom is fully stocked with materials, refreshments, and key collateral before appointments or events. Skills & Experience Required • University Graduate/1 years’ experience in administration, personal assistance, or fashion showroom operations (luxury fashion preferred)., • Exceptional organizational and multitasking abilities., • Excellent written and verbal communication skills., • Strong attention to detail and discretion with confidential information., • Confident using productivity tools (Google Workspace / Microsoft Office)., • A proactive, solution-oriented approach — able to anticipate needs and act independently., • Professional demeanor with strong interpersonal skills and a polished presentation., • Highly professional, poised, and composed under pressure., • Collaborative and adaptable within a small, fast-paced team., • Passionate about fashion, culture, and design., • A natural multitasker who enjoys variety and responsibility.

CC Commercial Cleaners is looking for a motivated Field Sales & Lead Generation Representative to help identify and generate new commercial cleaning opportunities across London. This is an ideal role for someone confident, proactive, and comfortable speaking with businesses face-to-face. Your role will involve visiting commercial areas, identifying potential cleaning opportunities, and helping build relationships with businesses including: • Offices, • Restaurants & cafés, • Pilates & wellness studios, • Retail stores, • Clinics & healthcare premises, • Newly refurbished commercial units Responsibilities: • Visiting commercial areas across London, • Identifying businesses requiring cleaning services, • Speaking with business owners/managers, • Collecting site information and lead details, • Sending photos/videos of potential opportunities, • Booking appointments/site visits where possible, • Supporting business growth and outreach efforts Requirements: • Confident communication skills, • Presentable and professional appearance, • Self-motivated and reliable, • Comfortable walking/travelling across London, • Previous sales or customer-facing experience preferred but not essential What We Offer: • Flexible working structure, • Performance-based incentives, • Opportunity to grow with a developing commercial cleaning company, • Supportive and ambitious environment Location: London (field-based) To apply, please send a short introduction with your experience and availability.

Brand Ambassador – No Experience Needed | Full-Time | Weekly Pay Location: Moorgate, London (In-person) Company: Limitless Growth Solutions Salary: £450-£600/week Job Type: Full-time, Permanent Schedule: Monday to Saturday (Flexitime) Join Limitless Growth Solutions and launch your career in sales! We’re looking for enthusiastic individuals to join our team as Brand Ambassadors. If you’re confident, people-focused, and ready to take control of your growth, this could be the perfect role for you. What you'll do: • Represent top brands and charitable campaigns in person, • Build customer relationships and promote brand awareness, • Collect customer feedback and support event planning, • Work with a supportive team in a fast-paced, energetic environment What we offer: • Weekly pay: £450-£600, • Full training provided—no experience needed, • Career development opportunities through our business development programme, • Performance-based bonuses, • Travel and networking opportunities What we’re looking for: • Strong communication and interpersonal skills, • Ready to break comfort zones, • Positive attitude and high energy, • Hunger and drive to learn, • Great time management, • Availability to work at least 4 days per week in our Moorgate office, • Smart business dress code This is a great opportunity to grow your career while making a difference. Whether you're starting fresh or looking for your next challenge, we want to hear from you! Apply now and take the first step toward a rewarding future with Limitless Growth Solutions .

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Company: K M Entertainment Limited Location: London SE13 (Remote / Hybrid / Office-based) Job Type: Full-time / Part-time / Freelance About Us We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events. The Role You will be the first point of contact for incoming customer enquiries from platforms such as: • Bark, • Website enquiries, • Social media (Instagram/Facebook), • WhatsApp, • Email, • Phone calls Your role is to qualify leads, understand client needs, provide initial information, and move qualified enquiries toward confirmed appointments or bookings. Some leads are warm leads Key Responsibilities • Respond to sales enquiries quickly and professionally, • Ask the right questions to qualify catering and event leads, • Gather event details including guest numbers, venue, budget, and menu requirements, • Follow up warm leads and nurture potential clients, • Schedule consultation calls or tasting appointments, • Maintain lead records and customer notes, • Support quotation preparation and proposal follow-ups, • Help improve conversion rates from enquiry to booking Requirements Previous experience in sales, customer service, or lead conversion Experience in hospitality, catering, events, or luxury services preferred Strong written and spoken English Confident on WhatsApp, email, phone, and social media messaging Ability to build rapport and handle objections professionally Organised, proactive, and target-driven Comfortable using CRM systems, spreadsheets, or lead tracking tools Ideal Candidate You are someone who: Knows how to turn enquiries into paying customers Understands urgency and customer expectations Can represent a premium brand professionally Enjoys working in a fast-paced environment Desired but not required If You Have; Experience with event sales Experience with platforms like Bark Experience with CRM tools such as HubSpot or Zoho CRM To Apply: Please send your CV, a short introduction, and examples of your sales or customer service experience.

• Manage daily office operations in a fast-paced automotive environment, • Coordinate vehicle service bookings and rental schedules, • Handle customer enquiries (phone, email, in-person) professionally, • Maintain accurate records of vehicle servicing, rentals, and documentation, • Prepare invoices, track payments, and support basic bookkeeping, • Liaise with mechanics, drivers, suppliers, and external partners, • Monitor compliance with company procedures and industry regulations, • Oversee office supplies, systems, and general administration, • Support staff coordination, scheduling, and recruitment admin, • Identify and implement improvements to office processes

Job Description: We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you. WE DON'T GIVE SPONSORSHIP. Position: Night Receptionist Location: Kings Cross Express Inn, London Job Type: Full-Time / Part-Time Shift Timing: 12-hour night shifts Pay Rate: £12.71 per hour Start Date: Immediate Responsibilities: Welcome and assist late-arriving guests with check-in and check-out procedures. Handle guest enquiries, reservations, and phone calls efficiently. Ensure guest comfort and safety throughout the night. Perform nightly audits and maintain accurate records. Monitor CCTV and coordinate with the night security or management team if required. Prepare reports and ensure a smooth handover to the morning team. Requirements: Previous hotel reception or customer service experience preferred. Excellent communication and interpersonal skills. Confident using PMS or hotel management software (training provided). Reliable, punctual, and able to work independently. Good spoken and written English. What We Offer: Competitive hourly pay (£12.21/hour). Paid training and career growth opportunities across our hotel group. Birthday day off as a special perk. Supportive management and a welcoming team environment. WE DON'T PROVIDE SPONSORSHIP VISA. If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.

Business Mail Solutions Limited is seeking a highly motivated and commercially aware Management Consultant / Business Analyst (Turkish Speaking) to support the company’s ongoing business growth, operational development, and market expansion activities. The successful candidate will work closely with senior management to analyse business performance, identify new commercial opportunities, improve operational efficiency, and support strategic decision-making across the company’s business support, logistics, virtual office, printing, and franchise operations. Key responsibilities will include: • Conducting business analysis, market research, and competitor benchmarking, • Supporting business growth and expansion strategies across UK and international markets, • Preparing commercial feasibility studies, business reports, and strategic recommendations, • Analysing operational performance and identifying process improvement opportunities, • Assisting with client relationship management and B2B partnership development, • Monitoring market trends, customer needs, and sector developments, • Supporting management with data-driven business planning and reporting, • Liaising with Turkish-speaking clients and business partners where required Requirements • Bachelor’s degree or higher in Business, Economics, Finance, Management, or a related field, • Previous experience in business consultancy, business analysis, market research, strategy, or commercial planning, • Strong analytical, communication, and reporting skills, • Ability to work independently and manage multiple projects, • Professional proficiency in both English and Turkish, • Experience working with SMEs, business development, or international markets would be advantageous Benefits • Competitive salary package, • Long-term career development opportunities, • Exposure to international business operations and strategic projects, • Supportive and professional working environment

Duties and Responsibilities: • Develop, implement, and maintain quality assurance systems and procedures in line with manufacturing standards for plastic packaging products, • Conduct inspections and testing of raw plastic materials (including polymers, recycled plastics, and additives), in-process production, and finished goods, • Monitor extrusion, conversion, sealing, and printing processes to ensure consistent quality and adherence to specifications, • Identify product defects such as thickness variation, sealing faults, contamination, or print inconsistencies, and carry out root cause analysis, • Implement and resolve quality issues and minimise production waste, • Ensure compliance with UK and international standards, including ISO quality and environmental standards relevant to plastic packaging, • Maintain detailed quality documentation, audit records, and compliance reports for internal and external review, • Liaise with suppliers and internal departments to address material or production-related quality concerns, • Develop and manage production schedules to meet customer demand and delivery timelines, • Coordinate with procurement, production, and logistics teams to ensure efficient workflow and material availability, • Monitor production capacity, machine efficiency, and downtime, adjusting plans to optimise output, • Track and analyse KPIs such as product quality, waste reduction, and operational efficiency, • Ensure effective utilisation of resources, with a focus on reducing plastic waste and supporting sustainability initiatives, • Manage inventory, and support production planning, • Support continuous improvement and lean manufacturing initiatives across production processes, • Participate in internal and external audits and ensure ongoing compliance with health, safety, and environmental regulations Skills, Qualifications, and Experience: • Relevant Master’s or Bachelor’s degree, • Relevant experience in relevant field, • Strong knowledge of plastic materials, packaging production processes, and quality standards, • Understanding of regulatory frameworks and compliance requirements (e.g., ISO standards), • Proficiency in ERP/MRP systems and Microsoft Office applications, • Strong analytical, organisational, and problem-solving skills, • Excellent communication skills and ability to work collaboratively across teams, • Ability to work under pressure and meet production deadlines, • High level of accuracy and attention to detail.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.

Location: London, United Kingdom Role Overview We are looking for a well-presented and service-oriented Hospitality Assistant to support daily office hospitality and guest services. The role requires strong attention to detail, organisation, and professionalism to ensure a smooth and welcoming office environment. Key Responsibilities • Prepare and serve tea, coffee, and refreshments to staff and guests, • Assist with light food preparation (e.g. sandwiches, snacks), • Maintain cleanliness and organisation of pantry and kitchen areas, • Welcome and assist guests in a professional and courteous manner, • Support meeting room setup and hospitality requirements, • Maintain high hygiene and cleanliness standards, • Monitor and restock pantry supplies Requirements • Prior experience in hospitality, office support, or similar roles, • Strong communication and interpersonal skills, • Professional presentation and etiquette, • Basic food preparation and pantry management skills, • Ability to multitask efficiently, • Positive, customer-focused attitude, • Preferred (Not Mandatory), • Experience in office or corporate hospitality environments, • Basic cooking or food handling knowledge, • Understanding of hygiene and safety standards, • Right to work is Mandatory Working Details • Full-time, office-based role, • Monday to Friday, • Standard working hours, • As per the standard pay range

Join Our Team at Goods Office – Café/Bar/Restaurant in Stroud Green We’re looking for a driven and energetic team player to join our friendly crew at Goods Office – a vibrant café by day and relaxed restaurant by night, located in the heart of Stroud Green. This is a great opportunity to be part of a supportive team with a flexible working rota. What you’ll do: • Working with our kitchen team during busy shifts, communicating with front of house for a smooth service, • Follow prep lists, manage stock, and maintain a clean, organised kitchen, • Operate the till and serve customers with a smile, • Occasionally make coffee and drinks (training provided), • Take pride in delivering excellent customer service Who you are: • Positive, can-do attitude, • Comfortable working in a fast-paced environment, • Keen to learn – we provide full on-the-job training Perks: • 50% off all food and drink, • 25% off for family and friends when dining with you, • Supportive team, good vibes, and real career potential Interested? Send us a message with your CV – we’d love to hear from you!

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

About Us M K FANCY DOSA LTD is seeking an enthusiastic and driven Business Development Manager to support the growth and expansion of the business. The successful candidate will play a key role in identifying new business opportunities, building strong client relationships, and contributing to the company’s commercial success. Key Responsibilities • Identify and pursue new business opportunities to increase company growth, • Build and maintain strong relationships with clients and business partners, • Develop and implement business development strategies, • Conduct market research and analyse industry trends, • Prepare presentations, proposals, and business reports, • Negotiate contracts and support commercial agreements, • Work closely with management to achieve business targets, • Attend meetings, networking events, and industry functions as required Requirements • Previous experience in business development, sales, marketing, or account management, • Strong communication and negotiation skills, • Excellent organisational and time-management abilities, • Ability to work independently and as part of a team, • Good knowledge of Microsoft Office applications, • Professional and customer-focused approach Desirable Skills • Experience within the food, hospitality, or retail sector, • Degree or equivalent qualification in business, marketing, or related field, • Experience working in a fast-paced business environment Benefits • Competitive salary, • Career development opportunities, • Supportive working environment, • Holiday entitlement and pension contributions How to Apply Interested candidates are encouraged to apply by submitting their CV and a brief cover letter outlining their relevant experience.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Working in a recruitment environment desirable but not essential Desirable • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N