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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    hace 21 horas
    £40000 anual
    Jornada completa
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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  • Data Entry Clerk
    Data Entry Clerk
    hace 2 días
    £30–£40 por hora
    Jornada parcial
    London

    We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our team. In this role, you will accurately enter, update, and maintain information in company databases while working from home or any location with a stable internet connection. The ideal candidate is organized, self-motivated, and able to meet deadlines with minimal supervision. Key Responsibilities: • Enter and update data accurately into company systems., • Review information for errors and make corrections when needed., • Maintain confidential records and protect sensitive information., • Organize digital files and documents., • Verify data by comparing it with source documents., • Generate reports as requested by management., • Meet daily and weekly productivity goals., • Communicate with team members via email, chat, or video meetings. Qualifications: • Previous data entry or administrative experience is preferred but not required., • Fast and accurate typing skills., • Strong attention to detail and organizational skills., • Basic knowledge of Microsoft Office (Word, Excel) and Google Workspace., • Reliable internet connection and computer., • Ability to work independently and manage time effectively. Skills: • Time management, • Attention to detail, • Communication skills, • Problem-solving, • Computer proficiency, • Confidentiality and professionalism Benefits: • 100% remote work, • Flexible working hours, • Competitive pay, • Paid training (depending on employer), • Opportunities for career growth

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  • Office Administrator
    Office Administrator
    hace 4 días
    £25000–£30000 anual
    Jornada completa
    Bromley

    Criminal Defence Administrator & Police Station Coordinator Location: Bromley, South London (100% office-based during probation; hybrid working opportunities available post-probation) Hours: Full-Time Start Date: Immediate start available (with flexibility for November 2026 for candidates serving notice) Closing Date: 30 October 2026 About MK Law Established for over 18 years, MK Law has cemented its position as one of London’s leading criminal defence practices, recognised across the sector for our fearless advocacy and uncompromising client focus. We regularly act on complex, high-profile, and heavy-duty criminal defence matters, with a team dedicated to providing first-class advice and representation at every stage of the criminal justice system. As part of our ongoing growth, we are seeking an adaptable, organised, and proactive professional to join our busy South London team as a Criminal Defence Administrator & Police Station Coordinator. The Role Working at the operational heart of our firm, you will report directly to one of our Directors while providing critical, daily frontline support to our Solicitors and Accredited Police Station Representatives. The police station stage is often the most critical point in any criminal proceedings. In this fast-paced, highly rewarding role, you will take ownership of incoming instructions, manage practitioner rotas, and ensure that every file progresses seamlessly from first contact at the custody suite right through to conclusion and billing. Key Responsibilities • Police Station Coordination: Receive, log, and swiftly deploy Solicitors and Accredited Representatives to urgent police station attendances across London and the South East., • Rota & Diary Management: Manage and maintain daily police station rotas, Duty Solicitor schedules, court diaries, client appointments, and bail return dates., • Frontline Liaison: Act as a calm, confident, and professional first point of contact for clients, custody sergeants, police officers, courts, and instructing professionals., • Case Progression & Compliance: Open, maintain, and update electronic case files on our case management platform (LEAP), ensuring all compliance documentation and attendance notes are accurately logged., • Billing Preparation: Ensure matter data, disbursements, and legal aid compliance records are kept up to date to facilitate efficient and timely file closing and billing., • General Practice Support: Assist Directors, Solicitors, and the broader team with general administrative duties, correspondence, and office organisation. What We Are Looking For • Administrative Excellence: A proven track record in administrative or operational roles, with sharp attention to detail and the ability to multitask effectively., • Composed Under Pressure: Comfortable handling urgent instructions, unpredictable deadlines, and sensitive, confidential information with absolute discretion., • Exceptional Communication Skills: A clear, empathetic, and professional telephone manner when speaking with clients facing stressful circumstances, alongside strong written communication when dealing with external agencies., • Tech-Savvy: Confident with IT systems and digital document workflows. Prior experience with LEAP Legal Software or criminal legal aid processes is an advantage, though not essential., • Sector Background: Previous experience within a criminal defence practice or legal environment is a plus, but we welcome applications from candidates with strong transferable coordination or operational skills who learn quickly. What We Offer • Competitive Remuneration: A salary package reflective of your experience, skills, and background., • Structured Mentoring & Career Development: Dedicated training directly alongside senior fee earners and Directors, offering genuine scope for internal progression within a major defence practice., • Vibrant Firm Culture: Regular team socials and memorable company-wide events, including our renowned MK Law weekend trips in the UK and abroad., • Modern Working Environment: Well-resourced Bromley offices, with flexible hybrid working arrangements available following successful completion of your probationary period. Application Deadline: 30 October 2026.

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  • Volunteer Assistant
    Volunteer Assistant
    hace 5 días
    Jornada parcial
    London

    Organisation: Response Community Projects - Charity Location: Earls Court, London, SW5 9JF Commitment: Full-time or part-time; hours to be agreed Reports to: Office Manager Role type: Volunteer About the role Response Community Projects is looking for a friendly, organised and reliable volunteer to support the charity’s administration and events. This is a varied role, helping the team with day-to-day office tasks and supporting the planning and delivery of events and activities. The role is available on a full-time or part-time basis, depending on the volunteer’s availability and the charity’s needs. Duties and hours will be agreed together. Key responsibilities to help you back into the work force Administration • Provide general administrative support to the charity’s staff and activities., • Help answer telephone calls and respond to routine enquiries., • Assist with emails, correspondence, filing and maintaining records., • Help prepare documents, forms, agendas and meeting notes., • Support data entry and keep information organised and up to date., • Assist with office supplies and other day-to-day office tasks., • Handle personal and confidential information appropriately., • Attending Events onsite and offsite Events support • Assist with planning and organising charity events and activities., • Help with event bookings, invitations, attendance lists and communications., • Prepare materials and help set up and clear away at events., • Welcome and support guests, participants and volunteers., • Provide practical help during events, as agreed., • Gather feedback and assist with follow-up tasks after events. Person specification Essential • Good organisational and communication skills., • A friendly, helpful and professional manner., • Reliability, flexibility and a willingness to learn., • Ability to manage tasks independently and work as part of a team., • Basic computer skills, including email and word processing., • Respect for confidentiality and willingness to follow the charity’s policies. Desirable • Previous administration or events experience., • Experience working or volunteering in a charity or community setting., • Familiarity with spreadsheets, databases or online booking tools., • An interest in supporting community activities and events. Support and supervision The volunteer will receive an induction and appropriate guidance from the charity. The Office Manager will provide supervision, and the role will be reviewed regularly to ensure the duties and hours are suitable. Expenses This is a voluntary, unpaid role. Reasonable pre-agreed expenses may be reimbursed in line with the charity’s expenses policy. Safeguarding and checks The successful applicant must have an up-to-date DBS check at the appropriate level for the role. They will also be expected to follow the charity’s safeguarding, confidentiality, data protection and health and safety policies. To express interest: Please contact the Office Manager and express which days you wish to do.

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  • Group Operations Manager
    Group Operations Manager
    hace 6 días
    Jornada completa
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Business Support Officer
    Business Support Officer
    hace 7 días
    £34000–£36000 anual
    Jornada completa
    Gants Hill, Ilford

    Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

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  • Secretary
    Secretary
    hace 9 días
    Jornada completa
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

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  • Dog Walker
    Dog Walker
    hace 11 días
    £15 por hora
    Jornada parcial
    Westbourne, Westminster

    SENIOR DOG WALKER AND OPERATIONS ASSISTANT IMPORTANT - PLEASE READ BEFORE APPLYING Professional dog handling experience is an essential requirements for this position. Applicants must have previous professional experience working as a dog walker for an established dog walking company, or as a professional dog trainer. This position is not suitable for applicants whose experience is limited to caring for their own dogs or those belonging to family members or friends. Professional dog walking requires confidence, practical handling skills, an understanding of canine behaviour and the ability to safely manage unfamiliar dogs in different environments. As you will be independently responsible for clients' pets without their owners present, previous professional experience handling other people's dogs is essential. CYCLING REQUIREMENT Applicants must: • Own or have reliable access to a bike, Lime, Forest, • Be a confident cyclist on London roads, • Be comfortable cycling between client bookings within their assigned working area OPERATIONS & ADMINISTRATION Previous experience in business operations or administration is not essential. We are looking for an experienced professional dog walker or trainer who is organised, reliable, proactive and willing to learn. Training will be provided to help the successful candidate gradually develop into an Operations Assistant role, supporting client management, scheduling, staff coordination, and general business administration. ABOUT THE ROLE London Pet Club is looking for a reliable, organised and experienced dog walker to join our growing team as a Senior Dog Walker & Operations Assistant. This is an exciting opportunity for someone with professional dog handling experience, who is interested in progressing into an operational and administrative role within a professional pet care company. We are particularly interested in candidates who enjoy working with dogs, but are also eager to develop new skills, take on additional responsibilities and learn about the day-to-day management of a pet care business. Initially, your primary responsibilities will involve professional dog walking and pet care. As you become familiar with London Pet Club's services, clients and operating procedures, you will gradually be trained to assist with administration, staff coordination, client relationships and daily business operations. You will work closely with the business owner, with opportunities to develop your responsibilities as your experience and confidence grow. We are looking for someone who takes initiative, demonstrates excellent judgement, is dependable and has a genuine interest in growing with the business. KEY RESPONSIBILITIES Dog Walking & Pet Care • Provide professional dog walking services for clients across London, • Safely manage individual and group walks of up to 4 dogs, • Understand and confidently manage different dog breeds, personalities, behaviours and needs, • Follow individual care instructions, walking routines and safety procedures, • Provide regular updates and communicate professionally with clients, • Assist with daytime pet sitting, home visits and occasional overnight assignments, • Support new client introductions and meet-and-greet appointments, • Maintain high standards of animal welfare, safety and professionalism OPERATIONS & ADMINISTRATION As you develop within the role, you will be trained to assist with: • Coordinating daily dog walking schedules and staff assignments, • Managing client enquiries via telephone, email and messaging platforms, • Maintaining accurate client records, pet profiles and booking information, • Assisting with new client onboarding and service arrangements, • Supporting staff recruitment, interviews, onboarding and training, • Monitoring service delivery and ensuring company standards are maintained.l, • Assisting with general administration, marketing and social media activities, • Supporting the organisation of daily business operations, • Identifying opportunities to improve efficiency, processes and customer experience CLIENT RELATIONSHIPS & SERVICE STANDARDS • Build and maintain positive, professional relationships with clients and their pets, • Represent London Pet Club to a consistently high standard, • Demonstrate discretion, professionalism and excellent communication, • Help ensure clients receive a reliable, personalised and high-quality service WORKING HOURS & AVAILABILITY • Up to 20 hours per week, depending on client bookings and business requirements, • Applicants must have availability Monday–Friday between 7am and 4pm, • Occasional evening, weekend and overnight pet sitting opportunities, • Flexibility is essential due to the nature of our services, • Hours may vary according to demand and are not guaranteed We are seeking someone interested in a long-term opportunity who can commit to working with London Pet Club for a minimum of 6 months. PAY Dog Walking & Operations Assistance: £15 per hour Pet Sitting: 1–3 hours: £15 per hour 4+ hours / overnight sitting: £45 per booking Payments are made monthly upon submission of an invoice, on a self-employed contractor basis OUR OPERATING AREAS Camden, Regent's Park, Paddington, Notting Hill, Chiswick, Hammersmith, Finsbury Park, Islington, Hampstead, Tufnell Park, and Walthamstow. Applicants should be comfortable travelling between client locations where required. ESSENTIAL REQUIREMENTS • Previous professional dog handling experience, as a dog walker or dog trainer, • Strong understanding of canine behaviour, body language and safe handling techniques, • Confidence managing dogs of different breeds, sizes and temperaments, • Ability to manage multiple dogs safely and independently, • Excellent reliability, punctuality and organisational skills, • A professional and friendly approach to client communication, • Willingness to learn administrative and operational responsibilities, • Ability to follow instructions accurately and use initiative when appropriate, • Confidence using iPhones, applications and basic computer systems, • An iPhone with sufficient mobile data to operate company applications, • Physically fit and comfortable working outdoors in all weather conditions, • Non-smoker, • Aged over 21 DESIRABLE SKILLS & EXPERIENCE • Previous experience with a professional dog walking, • Experience using scheduling software, booking systems or customer management platforms, • Basic administrative or customer service experience, • Interest in business operations, recruitment, marketing or social media, • Experience mentoring or supporting other dog walkers, • An interest in developing into a more senior operational position WHO WE ARE LOOKING FOR The ideal candidate is someone who genuinely enjoys professional dog walking but is also looking for an opportunity to develop beyond a purely hands-on pet care role. You do not need to know how to run a pet care business. What matters is that you are experienced with dogs, reliable, organised, proactive and willing to learn. We are looking for someone who takes their responsibilities seriously, communicates effectively, adapts to changing schedules and is interested in becoming a trusted member of the London Pet Club team. For the right individual, this role offers the opportunity to gain valuable experience in the operational side of a growing pet care business. HOW TO APPLY Please submit your application along with a brief introduction outlining your professional dog handling experience, availability, and why you are interested in developing your skills in pet care operations.

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  • Administrative Assistant
    Administrative Assistant
    hace 25 días
    £30000–£35000 anual
    Jornada completa
    London

    Administration Assistant – London / Remote Location: London / Remote Job Type: Full-time or Part-time Salary: £35,000 per year Apply: If you are interested in joining our team We are looking for a reliable, organised and professional Administration Assistant to join our team. This is an excellent opportunity for someone looking for a flexible administrative role with the option to work remotely. Key Responsibilities • Providing general administrative and office support, • Managing emails, telephone enquiries and correspondence, • Maintaining accurate records and databases, • Organising documents, files and paperwork, • Scheduling meetings and appointments, • Preparing documents, reports and spreadsheets, • Assisting with day-to-day administrative tasks, • Supporting colleagues and ensuring the smooth running of administrative processes About You The ideal candidate will be: • Highly organised and reliable, • Professional and friendly, • A good communicator with strong written and verbal English, • Comfortable working independently and remotely, • Confident using computers and Microsoft Office, • Able to manage multiple tasks and meet deadlines, • Previous administration experience is desirable What We Offer • £35,000 salary, • Full-time and part-time opportunities, • Remote working with London-based operations, • Flexible working arrangements, • Supportive working environment, • Opportunity to develop your administrative skills and career How to Apply Please use “Administration Assistant Application” as the subject of your email. We look forward to hearing from you.

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  • Immigration Paralegal - Full Time
    Immigration Paralegal - Full Time
    hace 1 mes
    Jornada completa
    Ilford

    Syed Solicitors Ltd | Ilford, London Salary: £33,400 per annum Hours: 37.5 hours per week Proposed Start Date: December 2026 Role summary Syed Solicitors Ltd is seeking a junior paralegal to support its immigration, asylum, human rights and Tribunal work. The role includes appeals, pre-action protocol (PAP) correspondence and administrative reviews. The successful candidate will prepare and progress work under the principal solicitor’s supervision; they will not provide independent legal advice or make final legal decisions. Responsibilities 1. Assist with the day-to-day progression of immigration, asylum, human rights and appeal files under the principal solicitor’s supervision., 2. Take client instructions, prepare accurate attendance notes and maintain organised electronic case files., 3. Review decisions and evidence, identifying missing documents and legal, procedural or evidential issues for the solicitor’s attention., 4. Research the Immigration Rules, legislation, case law, Home Office guidance and relevant country evidence as directed., 5. Prepare first drafts of applications, witness statements, representations, appeal grounds and correspondence for solicitor review., 6. Assist with PAP correspondence and administrative reviews, including gathering evidence and preparing draft submissions for the solicitor’s review and approval., 7. Prepare indexed appeal bundles and other First-tier Tribunal hearing documents., 8. Monitor Home Office and Tribunal directions and deadlines, promptly escalating action required., 9. Use MyHMCTS, as authorised, to upload documents, review directions and monitor appeals., 10. Liaise with barristers, chambers and expert witnesses, providing instructions and case documents approved by the supervising solicitor and assisting with expert evidence and hearing preparation., 11. Communicate with clients, the Home Office and HMCTS within the scope of the role, referring requests for substantive legal advice to the solicitor., 12. Work with the legal team to progress matters while maintaining accurate, confidential records. Essential requirements • An LLB or equivalent recognised law degree., • Some relevant immigration, asylum, human rights or litigation casework experience, including supervised work or a placement., • Working knowledge of the Immigration Rules and relevant immigration, asylum and human rights principles., • Familiarity with First-tier Tribunal procedure and the applicable Immigration and Asylum Chamber Practice Direction., • Ability to research legal and evidential issues, take accurate instructions and draft clear case documents., • Ability to manage competing tasks and deadlines under solicitor supervision., • Professional written and spoken English, and fluency in spoken Urdu and/or Hindi to assist clients who use those languages., • Confidence using digital files and office software, with the ability to learn MyHMCTS and legal case-management systems., • Understanding of confidentiality, data protection and responsible use of approved legal technology. Desirable requirements • Experience with First-tier Tribunal appeals, MyHMCTS, PAP correspondence or administrative reviews., • Experience preparing skeleton arguments, appeal bundles or instructions for expert evidence., • Experience in a regulated UK legal-services or immigration practice, or with Clio, LEAP or comparable software., • Progress towards the SQE, LPC, BTC/BPC or an equivalent professional qualification. Application Applicants should submit an up-to-date CV together with details of their relevant legal experience, qualifications and any professional legal training completed or currently being undertaken.

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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    hace 1 mes
    £14.82 por hora
    Jornada completa
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

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  • Host / Hostess
    Host / Hostess
    hace 1 mes
    £13–£14 por hora
    Jornada completa
    London

    Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.Responsibilities:Greet guests as they arrive at the restaurant, No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.Responsibilities:Greet guests as they arrive at the restaurant, providing a warm and friendly welcomeManage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient mannerAnswer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questionsProvide guests with information about the restaurant and its offerings, including menus, specials, and promotionsHandle guest complaints and resolve issues in a professional and courteous mannerMaintain a clean and organised reception area, ensuring that menus and promotional materials are stocked and readily availableWork closely with restaurant staff to ensure a seamless guest experiencePerform administrative duties such as data entry, filing, and scheduling appointments as neededRequirements:High school diploma or equivalentProven experience as a receptionist or in a similar customer service roleExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyA friendly and welcoming demeanor with a passion for providing exceptional customer serviceKnowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

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  • Operations Assistant
    Operations Assistant
    hace 1 mes
    Jornada completa
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

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  • Area Manager
    Area Manager
    hace 2 meses
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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