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Data collection jobs in United Kingdom

  • Central Reservations Executive
    Central Reservations Executive
    1 hour ago
    £17 hourly
    Full-time
    London

    About the Role Brindisa Tapas is the home of authentic Spanish food in the UK, with customer service at the heart of everything we do. The Central Reservations Executive represents and upholds the Brindisa vision and values, delivering outstanding service to every guest from the first point of contact through to departure — an experience that exceeds expectations, drives revenue and builds return custom. Working with the Reservations Manager and site management teams, the role manages bookings accurately, maximises covers and enhances the guest journey across the group. Key Responsibilities Reservation Service – Answer the Central Reservations line promptly and communicate clearly and courteously, taking every booking correctly. – Respond to 'hola' and restaurant reservation enquiries promptly, with clear, warm written communication in line with brand tone. – Collect the required information from every guest and input all data correctly. – Inform guests of booking terms and conditions, and take and process deposit payments where required. – Make informed food, drink and menu suggestions, offering suitable dining alternatives where appropriate. Guest Management – Manage and diarise advance reservations, allocating tables to maximise covers and optimise guest flow without compromising service. – Take proactive action to minimise cancellations and follow up on advance bookings. – Profile guests, assign tags and notes, and maintain accurate guest data to enhance service and return custom. – Communicate the identity of regular and special guests to the wider team. – Greet diners with a warm welcome when carrying out Reservation Host duties, anticipating their needs. Events & Communication – Monitor and follow up large and future bookings, confirming details and passing information to Head Chefs and General Managers in good time. – Communicate reservation activity and any changes to line managers and site teams immediately. – Communicate future events and relevant information to guests via their preferred channel. – Support events and on-site functions, ensuring they exceed guest expectations. Health, Safety & Teamwork Support colleagues across restaurant, bar, kitchen and the wider reservations team to reach shared goals. • 28 days holiday, • 35% discounts in our restaurants and our retail offerings, • Employee assistance program, • Cycle to work scheme, • 300 refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

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  • Group Operations Manager
    Group Operations Manager
    15 hours ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
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  • Delivery Cyclist
    Delivery Cyclist
    2 days ago
    £12.71–£13.98 hourly
    Part-time
    London

    • Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our third shop south of the river and we are so excited to be joining the Crystal Palace neighbourhood. We'll be open seven days a week for delivery & collection, plus there's a few seats to dine in too! We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: Paying £12.71 per hour*** • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP **

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  • Talent Acquisition Manager
    Talent Acquisition Manager
    3 days ago
    £60000 yearly
    Full-time
    London

    Talent Acquisition Manager London | Full-time | Office Based with Occasional Site Visits Thesleff Group is looking for a proactive, connected and commercially minded Talent Acquisition Manager to join our growing Head Office team and lead recruitment across one of London's most exciting hospitality groups. This is an excellent opportunity for an experienced recruiter who is passionate about people, hospitality and finding exceptional talent. Working closely with our Head of People, Operations, General Managers, Head Chefs, Marketing and Learning & Development teams, you will take ownership of the end-to-end recruitment journey across our growing portfolio of luxury and lifestyle hospitality brands. Our portfolio includes Los Mochis Notting Hill, Los Mochis London City, Sale e Pepe, Sale e Pepe Mare, MA/NA Mayfair, Viajante87 and Bad Boy Burritos, alongside several exciting new concepts currently in development. This is much more than a traditional recruitment role. We are looking for someone who is naturally curious and always looking ahead. Someone who enjoys building relationships, discovering great talent before they are actively looking, experimenting with new sourcing channels and creating a recruitment strategy that reflects the individuality and ambition of our brands. You will play a key role in building the teams behind our guest experience, while helping to shape how Thesleff Group attracts, engages and develops talent as we continue to grow. What you will do • Lead end-to-end recruitment across the Thesleff Group, from attraction and sourcing through to offer and onboarding., • Build and maintain a strong pipeline of exceptional candidates across front of house, culinary, management and support roles., • Proactively identify and engage talent through LinkedIn, professional networks, referrals, CV databases, social media, industry contacts and creative new channels., • Develop recruitment strategies for high-volume hiring while maintaining the quality and individuality expected of luxury and lifestyle brands., • Partner with hiring managers to understand their needs, challenge briefs where appropriate and agree effective sourcing strategies., • Manage the interview, selection, reference and offer processes with pace, consistency and attention to detail., • Create a market-leading candidate experience at every stage., • Work with the People and L&D teams to connect recruitment with onboarding, talent development and future career opportunities., • Collaborate with Marketing and Operations to develop creative attraction campaigns and compelling recruitment content., • Manage recruitment channels and budgets, ensuring activity is innovative, cost-effective and delivers a strong return on investment., • Use our ATS to maintain accurate records, manage vacancies and track candidates through each stage of the process., • Produce clear recruitment reports and insights, including time-to-fill, source effectiveness, conversion rates, cost-per-hire, candidate flow and quality of hire., • Use data, AI and recruitment technology intelligently to improve sourcing, efficiency and decision-making., • Continually review the recruitment process and recommend practical improvements to the Head of People and operational leadership team. About you You are a proactive and naturally curious recruiter who enjoys finding people others have missed. You are equally comfortable speaking with a senior hospitality professional, a rising chef, a venue manager or someone taking their first step into luxury hospitality. You will bring: • Proven experience managing recruitment in a high-volume hospitality, lifestyle, retail, hotel or similarly fast-paced environment., • An exceptional understanding of the London hospitality scene and a strong network of relevant talent., • Experience recruiting for luxury, premium or lifestyle brands, with a clear understanding of the standards and expectations involved., • A demonstrated ability to proactively source talent rather than relying solely on applications. Strong knowledge of ATS/talent-funnel systems, with expert-level confidence using recruitment data and reporting., • A genuine interest in AI and emerging recruitment tools, and the ability to use technology thoughtfully and effectively., • Excellent interviewing, influencing and relationship-building skills., • Strong commercial awareness and the ability to balance speed, quality and cost., • Excellent organisation, follow-through and attention to detail., • The confidence to advise and challenge hiring managers constructively., • A positive, open and solutions-focused approach., • Energy, warmth and a genuine love of interacting with people., • A passion for talent scouting, creative sourcing and discovering new avenues to reach exceptional candidates. Above all, you will be someone who sees recruitment as relationship-building, brand-building and future-building—not simply filling vacancies. What We Offer • Private Medical Insurance, • 10 days fully paid sick leave, • 28 days annual leave, • Pension Scheme, • Career progression within a rapidly expanding hospitality group, • Salary sacrifice, • Study support, • 50% discount across our restaurants when dining with family and friends, • Ongoing learning and professional development, • A collaborative, creative and people-focused culture, • The opportunity to work with some of London's most recognised hospitality brands Why join Thesleff Group? You will join a passionate and ambitious People team at an exciting stage of growth, working across a collection of distinctive luxury hospitality brands. You will have the opportunity to influence our recruitment strategy, build meaningful relationships across London's hospitality community and help shape the exceptional teams behind some of the city's most exciting venues. If you are connected, curious, positive and passionate about finding outstanding talent, we would love to hear from you. To apply, please send your CV and a short note explaining why you would be the right person to lead recruitment for Thesleff Group.

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  • Delivery Driver
    Delivery Driver
    3 days ago
    £12.71–£13.98 hourly
    Part-time
    London

    • Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our third shop south of the river and we are so excited to be joining the Crystal Palace neighbourhood. We'll be open seven days a week for delivery & collection, plus there's a few seats to dine in too! We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • **Paying £12.71 per hour ** • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

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  • Office Manager
    Office Manager
    6 days ago
    Full-time
    London

    About the role Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products. We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management. The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency. Key responsibilities 1. Systems Integration, Automation, EDI & AI • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems., • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents., • Introduce automated customer order processing, including email and PDF order recognition., • Implement automatic supplier invoice recognition (OCR) and processing., • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency., • Identify opportunities to reduce manual data entry and streamline business processes. 2. Financial Administration & Credit Control • Manage customer credit control, overdue accounts and debt collection., • Oversee supplier invoices, purchase ledger and supplier statement reconciliations., • Set up and manage automated bank feeds and regular bank reconciliations., • Improve financial reporting, cash flow monitoring and accounting procedures. 3. Import Logistics & Purchasing Coordination • Arrange and coordinate imported goods transportation, including international shipments and deliveries., • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents., • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements., • Monitor incoming shipments and resolve transport or delivery issues. 4. Customer Service & Office Management • Handle customer enquiries by telephone and email., • Oversee customer orders, order queries and general customer service., • Supervise and coordinate the office administration team., • Allocate responsibilities, monitor performance and improve working procedures., • Ensure efficient communication and smooth day-to-day office operations. Essential experience and skills • Proven experience in operations management or a similar senior business administration role., • Strong knowledge of Sage 50 and accounting processes., • Experience with credit control, purchase ledger, sales ledger and bank reconciliations., • Experience implementing software integrations and business automation., • Experience with EDI systems and electronic document exchange., • Excellent IT skills, particularly Microsoft 365 and Excel., • Experience supervising staff and managing operational processes., • Strong organisational, communication and problem-solving skills. Desirable: • Experience in food wholesale and hospitality distribution., • Experience in international logistics, imports and freight coordination., • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools., • Experience automating business processes and integrating accounting software with e-commerce platforms. The ideal candidate We are looking for someone who is commercially aware, independent, organised and forward-thinking. This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth. If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you. To apply, please send your CV together with details of your relevant experience and salary expectations

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  • Independent Sales Partner – Property Intelligence
    Independent Sales Partner – Property Intelligence
    10 days ago
    Part-time
    London

    Commission only, with no base salary. This is a fully remote, non-exclusive opportunity for an independent sales partner. You earn 30% of the subscription fees Viiyoo receives during the first 12 months from each customer you source and help close. We pay commission monthly on fees collected, excluding VAT and refunds. Commission is uncapped. What you’ll sell Viiyoo is a property intelligence platform for organisations that buy, own or lend against residential property. Teams can use the platform themselves or give us a brief and review the results, with the evidence behind each figure. A council might ask which homes it could buy within budget to reduce temporary accommodation costs. A housing association might want to know which rents are furthest from local benchmarks. A fund manager might ask how much capital they could deploy at their target yield. A lender could use Viiyoo to review the properties backing a borrower’s portfolio. Your role You’ll focus on the market you know best. You’ll find prospective customers, speak to the people responsible for the budget and identify a decision they’re working on. Viiyoo’s founder will join demonstrations, run a prospect’s brief through the platform and help answer technical questions. You’ll lead the commercial conversation from first contact through proposal, procurement and signature. Who we’re looking for You’ve personally won B2B business selling software, data or advisory services to at least one of our buyer groups. You know how purchasing decisions are made in that market and can give an example of a deal you took from first conversation to signed agreement. The arrangement can sit alongside an existing consultancy or other complementary sales work. To apply Please send your CV or a short account of your experience. Tell us which market you’d focus on first and describe one relevant sale you personally closed. What did the customer buy, who approved it and what was your part in getting it signed? You can keep the customer’s name confidential.

    Immediate start!
    No experience
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  • Retail Merchandiser
    Retail Merchandiser
    2 months ago
    Full-time
    London

    Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

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