Deputy Registered Manager
26 days ago
Croydon
Deputy Registered Manager – Adult Care Services (CQC-Regulated) Location: Croydon, London Salary: £32,000 - £36,000 Job Type: Full-Time, Permanent Overview A dedicated and experienced Deputy Registered Manager is required to support the leadership and delivery of high‑quality adult care services within a CQC‑regulated setting. This role involves assisting the Registered Manager with operational oversight, staff management, service quality, and regulatory compliance. The ideal candidate will be a strong leader with a passion for delivering safe, person‑centred care and driving continuous improvement. Key Responsibilities • Support the Registered Manager in ensuring the service remains safe, effective, caring, responsive, and well‑led in line with CQC requirements., • Assist in overseeing daily operations, ensuring robust safeguarding practices and compliance with relevant legislation, including the Mental Capacity Act (MCA) and DoLS., • Provide leadership to staff teams, including supervision, performance management, recruitment, and training., • Help manage recruitment, onboarding, and continuous staff development., • Conduct audits, quality checks, risk assessments, and contribute to service improvement plans., • Promote a culture of person‑centred care, ensuring care plans are tailored and regularly reviewed., • Maintain strong relationships with service users, families, local authorities, safeguarding teams, and external partners., • Support the management of budgets, resources, and operational KPIs., • Assist with preparing for CQC inspections through effective governance and quality assurance systems. Qualifications & Experience Required • Level 5 Diploma in Leadership for Health & Social Care (or working towards)., • Minimum 2 years’ experience as a Deputy Manager, Registered Manager, or equivalent within a CQC‑regulated environment., • Strong understanding of CQC Key Lines of Enquiry and safeguarding procedures., • Experience supporting adults with care needs, learning disabilities, mental health needs, or complex needs., • Excellent leadership, communication, organisational, and problem‑solving skills., • Confidence using digital care systems and modern governance tools. What We’re Looking For • A proactive leader with a commitment to delivering outstanding care., • Someone who empowers staff, champions best practice, and supports ongoing service improvements., • A manager committed to compliance, transparency, and positive outcomes for service users. Benefits • Ongoing training and development opportunities, • Clear progression pathways, • Supportive working culture focused on high standards