Document manager jobs in United Kingdom - Page 2

We are seeking a highly organized and detail-oriented Administrator to support our Land Development team by managing, tracking, and maintaining critical project documentation. The ideal candidate will have experience in administrative roles within construction, engineering, real estate development, or a similar field, and possess a strong ability to keep workflows and records accurate, current, and easily accessible. Key Responsibilities: Maintain and organize all land development documentation, including permits, reports, site plans, contracts, and correspondence. Track key deadlines, submittals, approvals, and renewals related to municipal and regulatory requirements. Ensure all documentation is filed according to company standards and is readily retrievable for team members. Assist in coordinating with engineers, surveyors, municipalities, and contractors to ensure timely document submissions. Maintain logs and tracking systems for document version control and updates. Prepare summaries and status reports on pending or completed document tasks. Support project managers with general administrative tasks related to land development timelines and compliance. Qualifications: Proven experience in administrative or document control roles (land development or construction industry preferred). Strong organizational and time-management skills. Familiarity with permitting processes, zoning documentation, and municipal filing requirements is a plus. Proficiency in Microsoft Office (Word, Excel, Outlook) and document management systems. Ability to work independently and handle multiple priorities with minimal supervision. Strong communication skills and attention to detail. Work Environment: Office-based with occasional visits to project sites or municipal offices as needed. Why Join Us: You’ll be an essential part of a growing and collaborative team focused on shaping the built environment through well-managed and successful land development projects.

Care Worker duties and responsibilities A Care Worker’s primary duties include providing physical care and support to their patient. Their daily duties can include: Assisting the patient with bathing, grooming and getting dressed Handling household tasks like grocery shopping and laundry Preparing and serving meals at the appropriate time Administering oral and topical medication under the supervision of medical personnel Providing mental and emotional support Making recommendations to family members and healthcare personnel on the plan of care Organising suitable recreational activities for the patient Collaborating with other health care and social care professionals to provide the best possible care • Manage schedules, meetings, and calendars for senior staff and management., • Maintain and organize company records, personnel files, and operational documents., • Support onboarding and scheduling of security officers and patrol staff., • Act as a liaison between clients and operational teams to ensure service standards are met., • Support the preparation of client service reports, invoices, and timesheets., • Monitor daily attendance and duty rosters of field staff., • Oversee general office upkeep including supplies, filing systems, and document control., • Assist with compliance documentation, training records, and internal audits., • Coordinate with HR and accounts departments for payroll and personnel updates.

Test Analyst We are looking for 2 Test Analyst(s) to join our team ASAP. As a Test Analyst you will be responsible for the Test Execution for multiple Projects/Maintenance Cycles from Development through to Go-Live. You will work with all departments to ensure quality deliverables, building strong relationships between the business and IT delivering software through Agile methodology. From time to time you will be required to perform software tests, following best practice to ensure quality and correct documentation of test procedures in all areas of software testing. You will be responsible for the development and implementation of documented test cases. Executing tests, preparing test reports, and working closely with relevant departments and stakeholders to report defects when required. Expected experience & skills Minimum 3 years proven track record in software test lead roles doing hands-on testing Must have experience in Agile/Scrum models Strong Testing experience with API, Cross Platform Testing, Cross Browser Testing, Web, Mobile and Tablet Strong Testing Experience in Non-Functional testing Experience of working with Test Management tools like JIRA, TFS, ALM Familiar with HTML, SQL & Java Good Experience of working with SQL knowledge in Postman & SOAP UI for API Testing Must be able to work closely with the BA & development teams Self-motivated and highly professional with ability to lead and take ownership and responsibility A strong team member and player Strong attention to detail Beneficial skills/experience Automation skills experience creating and maintaining automation frameworks and scripts in line with coding standards will be an added advantage Benefits Professional development including learning and development, individual development plans, formal mentorship programs. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. We take our obligations to protect your personal data very seriously.

The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.

Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: • Oversee and manage daily office operations, ensuring a productive work environment., • Maintain office efficiency by implementing administrative procedures and streamlining processes., • Manage office supplies, equipment, and vendor relationships., • Handle correspondence, scheduling, and coordination of meetings., • Ensure compliance with company policies and health and safety regulations., • Act as a point of contact for employees, providing support and resolving administrative queries., • Manage company databases, documentation, and filing systems., • Assist in event planning, including company meetings and team-building activities. Requirements: • Proven experience as an Office Manager, Administrator, or similar role., • Strong organizational and multitasking skills., • Excellent verbal and written communication abilities., • Proficiency in Microsoft Office is a plus., • Ability to work independently and collaboratively in a fast-paced environment., • Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!

Working Hours - Monday to Friday (6am till 2pm) (May need to work a sunday and night shift on event days and special Jewish Holidays) Start Date: Immediately for the right candidate Pay: Salary £25000 - 27000 Overview We are seeking a dedicated and enthusiastic Kitchen Assistant to join our culinary team. The ideal candidate will have a passion for food and a desire to learn in a fast-paced kitchen environment. As a Kitchen Assistant, you will play a crucial role in supporting our chefs with food preparation, ensuring that all meals are prepared to the highest standards of quality and safety. Responsibilities • Assist in the preparation of ingredients for meal preparation, including washing, chopping, and measuring., • Support chefs in cooking and assembling dishes according to recipes and presentation standards., • Maintain cleanliness and organisation of the kitchen, including washing dishes, cleaning surfaces, and disposing of waste properly., • Ensure compliance with food safety regulations and hygiene standards at all times., • Help with inventory management by restocking supplies as needed and reporting any shortages., • Participate in catering events as required, assisting with setup and service., • Collaborate effectively with team members to ensure smooth kitchen operations. Requirements • Previous experience in a kitchen or culinary environment is essential, • Basic knowledge of food preparation techniques and food safety practices., • Ability to work efficiently under pressure while maintaining attention to detail., • Strong communication skills and the ability to work well within a team., • A proactive attitude towards tasks and willingness to assist wherever needed., • Flexibility to work various shifts as required by the kitchen schedule., • Experience in using commercial catering equipment such as knives, slicers & juicers. If you are passionate about food and eager to develop your skills in a supportive environment, we encourage you to apply for this exciting opportunity as a Kitchen Assistant. Job Types: Full-time, Permanent Pay: £27,000.00 per year Benefits: Casual dress Schedule: Day shift Monday to Friday Application question(s): Do you have all your right to work documents? • What is your notice period

Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner., • Respond to client queries and requests promptly and effectively., • Maintain regular communication with security personnel deployed on-site., • Manage schedules, meetings, and calendars for senior staff and management., • Maintain and organize company records, personnel files, and operational documents., • Support onboarding and scheduling of security officers and patrol staff., • Act as a liaison between clients and operational teams to ensure service standards are met., • Support the preparation of client service reports, invoices, and timesheets., • Monitor daily attendance and duty rosters of field staff., • Oversee general office upkeep including supplies, filing systems, and document control., • Assist with compliance documentation, training records, and internal audits., • Coordinate with HR and accounts departments for payroll and personnel updates.

We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.

Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.

Role Overview: As a Site Engineer, you will provide engineering support for various projects in the region. Your primary responsibility will be to establish level and survey control and set out detailed works based on project drawings while conducting regular checks to ensure accuracy and compliance. This role offers opportunities for professional growth and insights into cost, program, and contract management. You will collaborate closely with the project team to ensure safe, high-quality, and timely project delivery. Key Responsibilities:Health, Safety & Environment: Promote and maintain safe working practices. Ensure compliance with environmental and legal standards. Adhere to company safety procedures and protocols. Quality: Deliver work to the highest standards, free of defects and snags. Identify and implement value engineering opportunities. Comply with quality assurance processes and company procedures. Site Engineering: Establish and maintain level and survey control on projects. Set out works according to project specifications and regularly verify accuracy. Maintain detailed records that meet legal and organizational requirements. Assist in creating project-specific plans, including RAMS, ITPs, and check mechanisms. Monitor and document project progress through site diaries, allocation sheets, and photographic records. Provide short-term planning and daily resource management support. Identify and document variations to the project scope. Key Measures & Targets: Accurate and timely completion of setting-out tasks. Delivery of quality records and project handovers without defects. Maintenance of accurate records and weekly site documentation. Key Relationships: Build strong working relationships with the site workforce and client representatives. Person Specification:Essential: Proven experience in setting out for civil engineering projects. Knowledge of construction methods, safety protocols, and regulations. Proficiency in using robotic total stations or EDM instruments. Degree or HNC (or equivalent) in Civil Engineering. Strong communication skills and a proactive, results-driven approach. Desirable: Proficiency in AutoCAD and MS Office. Experience in temporary works coordination. Relevant certifications (CSCS card, first aid, NEBOSH/IOSH). Additional Information: Employment Type: Permanent, Full-Time (45 hours/week). Required Skills: Setting out using Leica Total Station and GPS, reading drawings, RAMS drafting, ITP creation, quality control documentation. Tickets/Training: CSCS required; additional certifications are advantageous. Apply now Save job Report job

Are you an enthusiastic individual with basic administration experience in a law firm? We are looking for a Legal Assistant / Office Assistant to join their supportive and dynamic team. Salary: Basic + Commission Location: Barking Key Responsibilities: • Assist with diary management, including the setup of meetings and conference calls, often coordinating with reception., • Preparing client engagement letters., • Support with correspondence, preparation of legal documents, and client communications., • Help with billing, time recording, and general administrative duties. What We Offer: • A supportive and collaborative work environment., • A balanced workload spread across the team to ensure manageable and rewarding work., • Opportunity to develop skills and grow with a top-tier project. Requirements: • Basic administration experience in a law firm., • Excellent organisational and communication skills., • Proficiency in Microsoft Office Suite., • Strong attention to detail and a willingness to learn. If you are a motivated individual seeking to start or further your career as a Legal Assistant / Office Assistant in a top-tier project, we would love to hear from you!

Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update., 2. Perform Haematology, and other related tests accurately and efficiently., 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently., 4. Perform/ monitor quality control program., 5. Assist in stock control., 6. Be aware of current advances and appraise new techniques., 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities., 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’., 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct., 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary., 11. Operate and maintain all analytical equipment in the department., 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures., 13. Interpret complex scientific data and enter test results on pathology computer system., 14. Check reports for further action by clinical staff., 15. Authorise reports as delegated within departmental policy., 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation., 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required, 2. To maintain own personal development and attend departmental meetings as required., 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice., 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.

About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities • Act as the first point of contact for client enquiries via phone, email, and in person, • Provide general administrative support to the team, including document preparation, data entry, and filing, • Schedule meetings, manage calendars, and coordinate appointments, • Maintain office supplies and liaise with suppliers and service providers, • Assist with onboarding new clients and maintaining accurate client records, • Support compliance and regulatory documentation processes, • Handle incoming and outgoing correspondence, • Ensure the office environment is well-organised and professional at all times Requirements • Previous experience in an administrative role, ideally within financial services or a professional services environment, • Excellent communication skills, both written and verbal, • Confident in dealing with clients and maintaining a high level of professionalism, • Strong organisational skills and attention to detail, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Ability to multitask and prioritise workload effectively, • A proactive and positive attitude Desirable • Experience working in a regulated environment, • Familiarity with CRM systems or financial software What We Offer • Competitive salary, • Supportive and collaborative team environment, • Opportunities for professional development, • Central London office location

Job Title: Handyman (Full-Time) Location: London (Mobile Across Managed Properties) About the Role: We are a property management company looking for a reliable, skilled Handyman to join our team. This is a hands-on, full-time position focused on supporting our day-to-day maintenance operations across our managed properties. Your work will be central to reducing our reliance on external contractors, helping us streamline costs while ensuring high-quality maintenance for our tenants and landlords. There is strong potential for career progression, including promotion and expansion into a full in-house maintenance team leadership role based on performance and cost savings delivered. Key Responsibilities: Carry out general repairs and maintenance (e.g., plumbing, minor electrical, carpentry, painting, etc.) Respond to reactive maintenance issues across multiple properties Perform regular inspections and preventative maintenance checks Liaise with the property management team to prioritise jobs and update on task completion Maintain tools, equipment, and a clean working environment Provide excellent customer service to tenants when on-site Accurately document work completed and materials used Help identify recurring issues or areas for efficiency improvements Key Requirements: Proven experience in general property maintenance Broad skill set across trades: plumbing, electrical, painting, joinery, basic tiling, etc. Ability to work independently and manage time efficiently Strong problem-solving skills and attention to detail UK driving licence preferred Must have own basic tools (van or tool storage an advantage) Good communication and a proactive, “can-do” attitude What We Offer: Competitive salary based on experience Regular, reliable work across a growing portfolio Opportunity for promotion and long-term career development Supportive management team and a positive working environment

Plan and coordinate work schedules for the team. Assign daily tasks, delegate responsibilities effectively, and monitor progress. Advise and oversee the handling of all business correspondence, including customer enquiries, complaints, and inter-departmental communications. Maintain accurate records relating to vehicle accounts, rentals, sales, customer feedback, and performance data. Ensure internal procedures, especially those related to rental policy issuance, insurance documentation, and vehicle endorsements, are correctly followed. Organise and manage the office’s physical and digital resources. Collaborate with the team to process new client registrations and help implement promotional campaigns. Provide day-to-day leadership to administrative and customer service staff.

Assist the sales team with administrative tasks. Prepare sales quotes for customers. Process customer orders. Manage sales documentation. Respond to customer inquiries and resolve complaints. Maintain accurate sales data. Prepare sales reports. Track sales targets and progress. Assist in marketing and promotions.

Job Description: We are looking for a highly organized and proactive Administrative Assistant to support our office operations. This is an excellent opportunity for someone with great organizational skills who is eager to start a career in administration. No prior experience in an admin role is required – full training will be provided. Key Responsibilities: Maintain tidy and organized digital and paper filing systems Respond to emails and telephone enquiries in a professional manner Schedule meetings and appointments, and keep calendars updated Input data accurately into company systems or spreadsheets Prepare simple documents, reports, and presentations Support the team with day-to-day admin tasks and errands Order and manage office supplies and equipment Help maintain a clean and efficient office environment What We’re Looking For: Excellent organizational and time management skills A strong attention to detail Good communication skills, both written and verbal Basic computer skills (email, internet, Microsoft Word/Excel or Google Docs/Sheets) A positive attitude and willingness to learn Ability to multitask and stay calm under pressure Desirable but Not Essential: Previous experience in retail, hospitality, or customer service Familiarity with using spreadsheets or email systems Interest in developing a career in office or business administration What We Offer: Full training and ongoing support A friendly, supportive working environment Opportunities to grow within the company Flexible working hours

Overview We are seeking a reliable and skilled Van Driver to join the retail team of our five charity shops. The ideal candidate will be responsible for the safe and efficient collection of donations, delivery of large items and occasional house clearances, while ensuring excellent customer service. This role requires a clean driving licence, and candidates should be physically fit and able to manage multiple bags and large furniture items with the Driver's Mate. Responsibilities • Safely operate the van to collect and deliver goods in various locations., • Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working order., • Communicate effectively with staff and customers regarding delivery schedules and any potential issues., • Safely load and unload goods, ensuring they are secured properly for transport., • Maintain accurate delivery records and documentation., • Adhere to all traffic laws and company policies while driving., • Provide exceptional customer service during deliveries, addressing any concerns or questions from clients. Qualifications • Valid driving licence with a clean driving record; experience with commercial driving is preferred., • Previous experience as a Van Driver or Delivery Driver is preferred., • Mechanical knowledge to perform basic vehicle maintenance and troubleshooting., • Ability to communicate clearly and effectively with team members and customers., • Strong organisational skills and attention to detail., • Ability to work independently as well as part of a team. If you are a dedicated individual with a passion for driving and delivering exceptional service, we encourage you to apply for this exciting opportunity.