Document manager jobs in LeedsCreate job alerts

About Creode We're a digital marketing agency specialising in financial services. We partner with financial services brands that want to challenge the market and grow - from building societies to FinTechs - helping them compete and win through smart strategy, effective campaigns, and websites that perform. We're a team of specialists who value accountability, problem-solving, and impact. We're investing in proprietary tech which supports our clients and streamlines delivery, and we're integrating AI into our workflows. This means we can focus on what matters: delivering excellent work for clients who trust us with their digital presence and marketing messaging. The role We're looking for a Client Delivery Manager to own the day-to-day relationship with our digital clients, ensuring smooth delivery of website updates, enhancements, and support work, as well as managing full website builds. This isn't a strategic account management role, nor is it a traditional project management position. It's the crucial operational layer between clients and our technical team - someone who keeps work flowing, problems solved, and clients confident that we've got things in hand. You'll manage a mixed portfolio: some clients have just a few hours of ad hoc work each month, others have larger ongoing requirements. Most communication is via email, but you'll need to be comfortable picking up the phone when it matters. You won't be working in isolation. Our development team are here to support you with technical queries and will handle the complex technical work directly. Your job is to understand enough to ask the right questions, brief work clearly, and know when to bring others into client conversations. What matters is that you're curious enough to learn, confident enough to ask questions, and collaborative enough to know when to bring in technical expertise. This role reports to Emma Severn, Account Director. What you'll be doingClient relationship management • Proactively manage retainer utilisation - tracking hours, flagging issues, and suggesting ways clients can get value from their allocation, • Send regular reports showing what's been delivered and what's remaining, • Conduct regular check-ins with clients to prioritise work and maintain relationships, • Be the first point of contact for queries and requests, • Testing work to ensure it is error free before sending it back to the clientDelivery coordination, • Turn client briefs into clear, actionable tickets for developers and designers, • Use approved AI tools to streamline workflows, aid document creation, and improve communications, • Coordinate work across the team and attend stand-ups to stay on top of what's in flight, • Ensure developers are properly briefed and clients are updated when work is completedCommercial accuracy, • Manage invoicing in Xero with meticulous attention to detail, • Track project budgets and flag early when work is trending over budget, • Build towards autonomy in quoting additional workProblem ownership, • When something goes wrong, own it - don't pass it to the client to solve, • Bring solutions, not problems, • Show empathy and urgency when clients are stuckWhat we're looking forEssential:, • 2-3 years' experience in a client-facing role (agency, web development, or similar), • Genuine interest in digital and websites - conceptual understanding of WordPress, plugins, APIs, and web architecture, • Excellent written and verbal communication, • Proficiency with AI tools for writing, research and planning, • Obsessive attention to detail, especially around invoicing and commitments, • Proactive mindset - you spot problems before they become crises, • Genuine people skills and curiosity about clients and their challenges, • Enthusiastic, positive outlook, you bring good energy to your team and clients, • A team player who celebrates shared wins and supports others when things get busy, • Takes pride in doing things properly, not just quicklyDesirable:, • Familiarity with WordPress, • Experience with Xero or similar accounting software, • Understanding of retainer-based client relationships, • Clients consistently using their retainer hours effectively, • Accurate invoicing that maintains strong client relationships, • Smooth coordination between clients and the technical team, • Proactive identification and resolution of issues before they escalate, • Strong working relationships with clients built on trust and reliabilityWhat we offer, • Hybrid working: Tuesday and Wednesday in the office (moving to Tuesday, Wednesday, and Thursday), • Holiday: 25 days plus bank holidays, • Benefits: Private healthcare, pension contribution, performance-related bonus scheme, • Development: Professional development budget and training support, • Clients: Work with interesting financial services brands (building societies, fintechs, insurance, wealth management), • Team: Small team environment where you can make a genuine impact, • Take responsibility for outcomes, not just outputs, • See the bigger picture - budget, timeline, goals, • Communicate with honesty and transparency, • When things go wrong, we fix themSolve Problems, • Clients need solutions, not just services, • Use insight and experience to find opportunities, • Bring answers, not just questions, • Tackle challenges head-onHave Impact, • Focus on work that moves the needle, • Measure what matters, • Build client success and agency reputation, • Contribute to team and business growthGrow Our People, • Invest in learning, development, and clear career paths, • Give feedback with honesty, kindness, and intent to improve, • Create an inclusive, supportive, and high-performing environment, • Champion diversity of thinking, backgrounds, and experienceShow Up for Each Other, • Value people over process, always, • Foster trust, psychological safety, and collaboration, • Support wellbeing, balance, and long-term sustainability, • Take care of each other, especially when things get toughGive Back, • We're part of something bigger than ourselves, • Support communities where we work and live, • Use our skills to create a positive social impact, • Champion causes and organisations that align with our values Living our values In client work: Our values drive every client interaction - from taking ownership of project outcomes to solving complex challenges and ensuring every piece of work delivers measurable impact. In team culture: These aren't just words on a page. They define how we collaborate, communicate, and support each other. Every team member contributes to living these values daily. In growth: Our commitment to these values helps us grow as individuals and as an agency. They guide our decisions, shape our culture, and drive our success. How to apply Send your CV and a cover letter to explaining: • Why this role appeals to you specifically (not just "I'm passionate about digital"), • An example of a time you proactively solved a client problem before it escalated Questions about the role? Contact Emma Severn at Creode is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Supervising Social Worker Responsible To: Registered/Deputy Manager Location: Mansfield/Nottingham area Working Hours: 37.5 Hours Per Week Monday - Friday Pay: Up to £39,000.00 per year Job Types: Full-time, Permanent Main Purpose of Job To represent Swiis Values while providing a comprehensive and flexible social work service to foster carers and children/young people as required. In compliance of all regulatory requirements and Social Work England Standards of practice. Support and Supervision of Foster Carers 1. Manage and supervise a caseload of approved foster carers., 2. Monitor and evaluate, the continued suitability and competence of Foster Carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people., 3. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the Swiis policies and procedures., 4. Support Foster Carers to evidence their competence against the TSD Standards and complete the workbook within specified timescales, assess evidence provided and sign off each standard where sufficient evidence has been provided., 5. Provide and record regular supervision to allocated foster carers in line with Swiis’s operational procedures, as to frequency and content; and undertake such additional support visits/telephone contact with foster carers as placement agreements/ contracts may specify or require., 6. Work in partnership to help identify any needs within the foster family e.g. respite, activities, holidays, with all members of the child’s network, including contributing to all relevant meetings and any other tasks defined., 7. Contribute to foster carer annual reviews, within required timescales, providing written evidence of competence. Presenting annual review reports to Swiis panel as required., 8. Identify learning and development needs of foster carers. Document these in the Personal Professional Development Plan (PPDP) and recommend actions required to address them., 9. Undertake re-assessments of current foster carers where necessary., 10. Attend any meetings to support foster carers, children and young people., 11. Support foster carers in preparing children and young people for independent or semi-independent living., 12. Assist or delivery of foster carer workshops and support groups., 13. Participate in the Out of Hours duty system. Safeguarding Children and Young People 1. Social Workers must ensure each child has an accurate and up to date care plan on file and that carers have a copy available for reference., 2. Work in partnership with the relevant authority to ensure that the child and young person’s needs as identified in the care plan and placement agreement are met., 3. Ensure that each child/young person has in place a current: Placement Plan (with delegated authority). Health & Personal Education Plan and where appropriate a Pathway Plan. 4. Individual risk assessment and safe caring documents are completed for all children/young including behaviour management plans where appropriate., 5. Ensure each child has a placement agreement on file and that carers have a copy available for reference if appropriate., 6. Ensure that comprehensive case recordings are completed and maintained within policy timeframes and added to the relevant agency database., 7. Demonstrate a sound knowledge of fostering regulations & child safeguarding procedures., 8. Participate in negotiation between Swiis and Local Authorities to ensure that each child or young person placed is carefully matched with a foster carer capable of meeting their needs., 9. Ensure all paperwork and procedures in relation to critical Incidents and notifiable events, are completed., 10. Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration., 11. Attend social, educational and leisure activities relating to the support of children, young people and foster carers., 12. In consultation with line manager, ensure that learning and development needs meet the requirements of professional development., 13. Ensure that all foster carers and household members, support persons etc aged 18+ have an up to date DBS., 14. Attend meetings and/or provide reports for commissioning or care teams to address individual needs and care package. Administration 1. Take responsibility for administration in relation to the social work task to include file administration, typing of all communication, reports and case recordings and comply with database compliance policies and procedures, ensuring that all requirements of the system are met., 2. Maintain data management of all information regarding foster carers and children in line with Data Protection and Swiis storage, retention, archive, policy., 3. Ensure our recordkeeping and data processing procedures comply with GDPR requirements and agency Policy related to data protection. Additional Duties 1. The post holder will be expected to demonstrate that Swiis’ Values are at the heart of all they do., 2. The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post., 3. The post holder will be expected to reach a minimum basic standard of I.T. competence to be able to use Company electronic systems effectively., 4. The post holder will be expected to ensure to comply with Equal Opportunities Policy and Procedure in all employment practices. Health & Safety Responsibilities 1. Be familiar with the Company’s Health and Safety Policy and ensure that all relevant rules and procedures are conformed to at all times., 2. Identify all risks to health and safety and take suitable and adequate measures to eliminate, reduce or control those risks., 3. Ensure that all employees are aware of the safety, fire and first aid facilities and procedures., 4. Ensure that staff specifically nominated to carry out duties as part of the health and safety policy are adequately trained, supported and have the resources to carry out their role i.e. first aid personnel, safety officers, fire wardens, safety representatives., 5. Personally undertake health and safety training and periodically review and update own level of awareness of health and safety., 6. Ensure the proper use of all equipment issued in the interest of health, safety or welfare i.e. protective clothing, hands-free mobile telephone kit, lifting equipment., 7. Ensure that any situation that represents a danger and all accidents/incidents are dealt with promptly and sufficiently by the appropriate person., 8. Take responsibility for own health and safety and that of others by following health and safety systems and procedures and keeping all work areas clean and tidy., 9. Take responsibility for fire prevention i.e. ensure that staff do not smoke in offices and cars, overload electrical circuits, wedge open or block fire doors etc. Driving (if applicable) 1. Acquire, maintain, tax and adequately insure a vehicle fit for business purpose reporting any change in vehicle or insurance cover immediately to HR., 2. Maintain a full current licence and report any endorsements or disqualification immediately., 3. Obey all applicable road safety legislation., 4. Plan journeys to avoid travelling in adverse weather conditions and for excessive hours taking a break at least every two hours., 5. Ensure that passengers are carried only in accordance with the vehicle manufacturer’s design specification with a seat for everyone and seat belts worn on all journeys., 6. Avoid the use, where possible, of hands-free’ mobile telephones, whilst driving. Equal Opportunities/Diversity 1. Set a good example of appropriate behaviour and ensure that there is a supportive working environment., 2. Avoid unlawful discrimination in all operations and aspects of recruitment and management of staff i.e. promotion, training, pay, benefits, discipline etc., 3. Ensure that staff know what standards of behaviour are expected and intervene to stop discrimination, bullying or harassment., 4. Report complaints of discrimination, bullying or harassment immediately to line manager/Group HR. Benefits • Competitive annual salary of up to £39,000 per annum (plus car allowance), • Up to 38 days annual leave per annum inclusive of bank holidays, • Excellent Private Dental and Healthcare Scheme available*, • Company Pensions Scheme with options to increase contributions, • Life Assurance benefit of up to 3 times your annual salary paid to your beneficiaries, • Swiis are currently operating a hybrid home working schedule, *This is subject to change depending on the needs of the business., • Additional payment for OOHS, • Car allowance of £3,400 per year About Swiis: Swiis Foster Care is a national leading Independent Fostering Agency with consistently Outstanding Ofsted inspections due in part to the high-quality service provided to our foster carers and children and young people in our care. Swiis Foster Care is a family-owned independent fostering provider which has been operating for over twenty years. Swiis Foster Care is a continuously expanding company and offers significant development opportunity for the right candidate. Apply now If you believe that you have the appropriate experience and ambition to work for one of the finest Independent Foster Care Agencies in the UK and have the desire to really improve outcomes for children and young people looked after, then please submit an up-to-date CV detailing a full employment history. Swiis is an equal opportunities employer. We are committed to ensuring that our staff have excellent working conditions and genuine career opportunities. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake the appropriate checks which will include an Enhanced Disclosure & Barring Service Check.

A leading consulting firm in the UK seeks a Manager for their Consulting Technical team, focusing on compliance within consulting solutions.The candidate should be a qualified solicitor with experience in corporate law.Responsibilities include timely handling of technical queries, reviewing document

Move beyond audit. Start fixing problems, not just reporting them. Are you currently sitting in a mid-tier or large professional practice , likely 3-5 years into audit , staring down another busy season and asking, 'I want out but I don't want to lose the technical challenge.' This role is designed specifically for that moment . This is not a traditional internal audit role. This is a problem-solving, advisory and partnering role , sitting at the centre of a growing, international business. You'll work with the business, not at arm's length, helping to strengthen, modernise and embed controls , rather than repeatedly testing the same ones. What will you actually be doing? You'll operate as a trusted internal controls advisor , partnering with finance, operational teams, control owners, external auditors and global stakeholders to: Strengthen and modernise the internal control framework as the business continues to scale internationally Fix issues, not just identify them • supporting remediation, designing better controls and embedding sustainable solutions Review, challenge and improve financial controls , identifying gaps and operational weaknesses before they become problems Support SOX and wider assurance requirements , without being buried in repetitive, low-value testing Build strong stakeholder relationships , influencing how controls are designed, owned and operated across the organisation This is a step on from audit and you're no longer reporting findings and walking away. You stay involved, influence outcomes and see the impact of your work. Why this role stands out More influence, less repetition Real ownership of controls and improvement initiatives Visibility with senior stakeholders across a global organisation A first move into industry that still stretches you technically A role where your audit skillset is used to add value , not just tick boxes In short: you move from testing controls to owning and improving them . Who this role is likely to suit This role is ideally suited to someone from: Big 4 / Top 10 audit or internal audit Financial Controls / SOX / Risk & Assurance backgrounds You're likely operating at: Audit Senior / Assistant Manager / Manager level Technically strong Commercially curious Comfortable working with people, not just processes Ready for your first move into industry without losing credibility or challenge The opportunity This is a high-impact role in a fast-moving, international environment where controls genuinely matter. You'll be trusted, listened to and given the platform to shape how things are done , not just document how they are today. If you're ready to step away from pure audit and into a role where you can influence, improve and make a visible difference , this is worth a conversation. For a confidential, consultative overview , please contact a member of Gifford and Partners . TPBN1_UKTJ

A leading software company is seeking a Customer Success Manager for Document Cloud in London.

PandaDoc is hiring a Staff Product Manager to lead the next evolution of our document experience — redefining how users create, refine, and complete their documents through connected, intelligent, and adaptive workflows. Staff Product Manager, Document Experience. Shape cohesive experiences across

Familiarity with Document software, including Document Cloud and other related creative industry products, is a plus. Customer Success Manager – Document Cloud. Customer Success Manager – Document Cloud.

Construction Document Controller / Office Manager – Full Time. If you are a reliable Document Controller looking for a long-term opportunity on a major project and can start immediately, we’d love to hear from you. We are currently looking for an experienced Construction Document Controller to j

This role is perfect for a product manager who thrives in ambiguity, has strong technical acumen, and enjoys delivering user‑centric, scalable solutions. Experience in intelligent document processing, workflow automation, and/or knowledge management. Senior Product Manager / Director of Product.

Document Production Assistant Manager. This is a fantastic opportunity to play a key role in ensuring the smooth running of our document production service—maintaining exceptional quality and client service across the firm. Lead, support, and develop the evening Document Production team.

Undertake any other responsibilities related to document management, monitoring, or governance as required to ensure full compliance with the Group Document Management Policy. Undertake any other responsibilities relating to document management, monitoring, or governance as required to ensure full c

Monitors personnel's performance of activities, completion of documentation, personal conduct, and work ethics to identify trends. Implements and documents the necessary actions to incorporate work changes and if possible, maintain progress schedules and budgeted costs. Provide guidance and supervis

A leading tech company in Greater London is seeking a Junior Group Document Manager to establish and manage a document management system. The ideal candidate should have 2–4 years of experience in document management, strong communication skills, and the ability to handle confidential information.

Manages the document and records management team to include analyze, recommend, map and implement information and documentation work processes and data flows through full turnover to client. Manages the document and records management team to include analyze, recommend, map and implement information