Product QA Manager
1 month ago
Chichester
Product Quality Assurance Manager The Role We are recruiting a Product Quality Assurance Manager responsible for overseeing product quality, food safety, legality, and integrity across a soft fruit operation, ensuring compliance with customer, retailer, and legislative standards. This role requires a hands-on quality professional with strong communication skills and the ability to work closely with production, harvest, commercial, and technical teams to manage quality performance and resolve issues efficiently. You will play a key role in maintaining high product standards from field to customer in a fast-paced fresh produce environment. Key Responsibilities Quality Assurance & Compliance Ensure all products meet required food safety, legal, integrity, and customer standards Deliver Quality Service Level (QSL) targets for the business and customers Investigate complaints, rejections, and non-conformances, ensuring timely resolution Maintain and improve QA systems in line with BRCGS v9 and retailer requirements Analyse and trend quality data to drive continuous improvement Team Leadership & Development Manage and develop QA and Label Room teams Ensure customer specifications and quality standards are consistently met Promote a right first time culture across production teams Manage the QA budget and support effective resource planning Cross-Functional & Customer Support Work closely with commercial, production, and operational teams to resolve quality issues Support customer visits and technical discussions Build strong relationships with internal and external stakeholders Auditing & Site Engagement Carry out internal and external quality visits Document findings and communicate outcomes to relevant stakeholders Support audit readiness and ongoing compliance activity Contribute to internal initiatives and continuous improvement projects About You Experience in a Quality or Technical role within Fresh Produce Strong knowledge of BRCGS v9, retailer standards, and food safety systems HACCP Level 2 and Food Safety Level 2 TACCP/VACCP training and Lead Auditor training preferred Experience leading or supervising QA teams Confident communicating with customers and internal teams Strong analytical, problem-solving, and IT skills Proactive, detail-focused, and comfortable working in a fast-paced environment Need to have a legal right to work in the UK For further information, please get in touch with Oskar Ballard at MorePeople on (phone number removed) or email