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Incident Manager Banking Chester: Hybrid - 3 days onsite per week 12 months £550 per day In short: Incident Manager, ideally with FS experience, required to join a large Banking client to assist in a lengthy programme of work to last more than a year. You will be required to work 1 weekend per month. In full: Description: Seeking a skilled Incident Manager responsible for overseeing and coordinating the response to major incidents. This role will provide EMEA regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 650+ Applications. Partners with global team mates to allow for seamless delivery of Incident Management Processes. Drive to Resolution Business Impacting Incidents: * Incident Coordination: Manage high-severity incidents by leading triage efforts, hosting bridge calls, documenting timelines and driving to resolution to ensure all business impacting incidents are resolved in a timely manner with minimal business impact * Analysis and Mitigation: Coordinate the team to understand impacts, perform forensics, categorise, and mitigate incidents, ensuring the right experts are engaged * Communications: Ensure all personnel know their role during incidents. Keep teams aligned and accountable to timely completion of allocated actions. Ensure regular updates to Business and Technology stakeholders * Experience in a Major Incident Management role * Strong technical background with the ability to understand complex systems and troubleshoot issues * ITIL Certification * Assertive with strong leadership skills, quick decision-making abilities, and the capability to coordinate multiple teams and resources in real-time Skills / Behaviours: * Ability to think strategically and plan for different scenarios that could occur during an incident * Ability to run the room and fearless regarding escalation * Ability to negotiate * Excellent written and verbal communication skills and experience with Executive level communications * Strong sense of accountability and ownership * Must be proactive, enthusiastic, flexible and results driven with attention to detail * A team player who must be able to remain calm under pressure, juggle multiple priorities, using initiative to meet deadlines without close supervision * Capable of working across organisational boundaries in a very demanding, high-output environment * Experience working in a large enterprise IT Organisation * Experience with triaging mission critical systems failure and resolution * Trained or experienced in advanced risk management/identification * Knowledge of crisis management, disaster, and business recovery and continuity management * Experience with postmortem processes and continuous improvement methodologies. * Knowledge and understanding of Change policy Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Senior Contracts Manager - International markets Location Chester, North West England (Hybrid: 23 days per week in-office). Languages Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential The Company Our client is a highly successful global organisation experiencing rapid growth across global markets. To support this e... ZIPC1_UKTJ

Our global pharmaceutical client is seeking an HR Data Specialist to support the administration and integrity of employee data within the Workday Human Capital Management (HCM) system across the EMEA region on an initial 6-month contract. This role will focus on the management of time, absence, and leave of absence processes, ensuring accurate data entry, compliance with regional requirements, and timely processing aligned with payroll deadlines. Key Responsibilities • Administer and maintain time off, time tracking, and leave of absence transactions within Workday., • Review and approve transactions submitted by employees or managers and process backdated adjustments and corrections where required., • Ensure accuracy and integrity of employee data, maintaining compliance with regulatory and payroll requirements across EMEA., • Monitor return-to-work processes and follow up with managers as needed., • Review reports to identify data discrepancies and update Workday records accordingly., • Support employees and managers with time and absence related queries, escalating more complex matters where appropriate., • Maintain confidentiality of employee records and medical documentation., • Contribute to process improvements and operational efficiency initiatives within HR operations., • Participate in ad-hoc HR projects when required. Key Requirements • Proven experience in HR operations with a focus on time, absence, or leave administration., • Strong experience working with HRIS/HCM systems, preferably Workday., • Strong Excel skills, including VLOOKUPs, Pivot Tables, and data manipulation., • Excellent attention to detail and data accuracy., • Ability to work effectively in a fast-paced, high-volume environment., • Strong communication and stakeholder management skills., • Ability to identify and resolve data discrepancies and escalate issues where necessary. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

A leading bank is looking for a Desktop Support Engineer to join their team on long-term contract basis where they will support users with the ongoing VDI migration issues within EMEA. Required Skillset: • Must have experience with virtual desktop technologies - Citrix and VMware Horizon, • Must have exposure to end user migrations, experience of working alongside migration teams to support users, • Very strong communication skills, • Comfortable with day-to-day user facing role, • Very delivery orientated, efficient resolution of migration problems, • Customer facing, great attitude, • Used to troubleshooting a wide variety of issues, • Used to knowledge sharing, building FAQs for the environment, • Financial Service experience or equivalent large corporate environments

Channel Sales Account Manager Key Details • Contract Type: Full-time (UK contract), • Location: Flexible as is a field sales / outside sales role within the Cheshire, Cumbria, Manchester, Lancashire, Merseyside regions, • Compensation: guideline £50,000 gross per annum to start + benefits (car)+ bonus, • Career Level: open - so put as mid-level About the Company Our client is an established international brand operating across the B2B technology and consumer electronics sector (especially in the channel/distributor/reseller/partner eco-system) . Their portfolio spans printers, networking, storage and data management, cloud computing, security, licensing, and related hardware, software, and services. Despite their international footprint, they retain a people-first culture that values collaboration over corporate politics. They are known for also balancing competitive pricing with high-quality, value-driven solutions and for fostering a modern, inclusive, and ethical working environment - this is achieved by not just focusing on the sector's largest possible tenders, but also focusing on respectable, profitable and growing smaller and mid-size clients. The Role As a Channel AM, you will manage and develop relationships across Northwest (Cheshire, Cumbria, Manchester, Lancashire, Merseyside regions), with exposure to broader European and EMEA deals at times too. This role focuses on strengthening partnerships within the IT channel ecosystem (the world of OEM,s, resellers, VARs, and distributors). You will focus on existing accounts, adding value through relationship management, commercial insight, and cross and up-selling, but bringing in new clients will be essential core business. Both development (“farming”) and opportunity identification (“hunting”) skills will be needed. What makes this role exciting is the balance: they are established but still have room to grow (they are beyond a mid-size company but far from a corporate yet). This role is a field ales / outside sales role with strategic mapping and approaching of the market and operational travel to clients (with new prospects and business development being key). What We’re Looking For • Previous experience in a B2B sales or commercial role, ideally within technology / IT, • Familiarity or interest in IT/Tech, HW, SW, and associated services or solutions, • Strong relationship-building and communication skills (for business development and prospects) & "hunting" / business development skills, • A value-led sales mindset focused on long-term partnerships rather than transactional selling, • Expertise/motivation to develop within the IT channel/reseller/VAR/distributor world Why Join? This is an exciting opportunity to join a growing mid-size company (established already but still much scope to grow) with a clear commitment to ethical, sustainable growth and people-centric values. Employees consistently highlight the supportive culture, international collaboration, and emphasis on quality and value rather than pure price competition (price of course counts but is not only metric). The role offers genuine flexibility through hybrid/remote working — an approach the company continues to embrace while many organisations are scaling back.

Senior Contracts Facilitator Location Chester, North West England (Hybrid: 2–3 days per week in-office). Languages Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential The Company Our client is a highly successful global organisation experiencing rapid growth across international markets. To support this expansion, they are seeking a Senior Contracts Facilitator to join their international enterprise contract facilitation team. The Role of the International Senior Contracts Facilitator As Contracts Analyst / Facilitator you will manage the delivery of contract review, negotiation and issue resolution across EMEA, APAC, and Canada. You'll collaborate with the contract legal support team and other cross-functional stakeholders. Key Responsibilities: • Train, lead, and perform quality control within a team of international Contract Facilitators., • Experienced in intake, template selection, , negotiation, execution, and storage., • Create training materials in collaboration with International Legal, leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures., • Confidently facilitate, including drafting, negotiating and redlining, highly complex international contract types in collaboration with internal stakeholders and CLS as required by BMS SOPs and escalation protocols., • Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts., • Collaborate closely with international and local legal teams and other key market stakeholders for reviews and escalations., • Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope., • Act as the first escalation point on substantive contracting related questions., • Appropriately document systems and processes, including collaborating with CLS and International Legal Teams to ensure relevant tools (such as playbooks) and contract templates are up to date., • Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience., • Grow and develop an evolving customer focused organization internally and externally., • Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential, • Bachelor's degree required: LLB, paralegal certification or other relevant formal legal contracts experience preferred., • Direct experience in redlining, contract language and negotiation of contract terms., • Prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required., • Experience in international contracting (EMEA/APAC & Canada) including any local nuances that may impact contracting., • Experienced in facilitating a contract from intake, template selection, drafting, redlining and negotiation through escalation, approval, signature and storage., • Experience with Contract Lifecycle Management technology (e.g., Icertis) to automate and streamline processes., • Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus., • Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment., • Familiarity with Icertis would be preferred ., • Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role. £42,000 to £45,000 + 14% annual bonus Benefits include: 26 days holiday + bank holidays, Family healthcare cover & life assurance, Attractive company pension scheme, Career development support & funding for professional qualifications How to Apply To be considered, please send your CV to: Jonathan Grimes

Senior Contracts Manager - International markets Location Chester, North West England (Hybrid: 23 days per week in-office). Languages Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential The Company Our client is a highly successful global organisation experiencing rapid growth across global markets. To support this expansion, they are seeking a Senior Manager to join their international enterprise contract facilitation team. The Role of the International Senior Contracts Manager As Senior Manager you will manage the delivery of a contracting capability across international markets (EMEA, APAC, and Canada). Typically this will cover supporting contract review, issue identification, negotiation and escalation management in collaboration with the contract legal support team and other cross-functional stakeholders. Key Responsibilities: • Lead and support the training and devel...

A leading sportswear brand is seeking an Assistant Store Manager for its Cheshire Oaks store. This role involves driving sales performance, supporting the Store Manager, and leading a high-quality team.

The customer Service and Technical Operations Trainer is responsible designing, delivering and maintaining training programs across Customer Service, Technical Support and Operational Teams. At WSA, we provide innovative hearing aids and hearing health services.

Job Title: Procure-To-Pay Manager (EMEA).

A hugely exciting opportunity to join an international organisation assuming responsibility for the EMEA finance function overseeing a team across the Surrey, Germany & Holland. Regional Finance Director, EMEA – Benefits. Opportunity to shape and lead finance transformation across EMEA.

The EMEA Customer Coordinator Specialist will play a key role in supporting and enhancing customer relationships across the retail industry. Description Build and maintain strong relationships with key customers within the EMEA region. Profile A successful EMEA Customer Coordinator Specialist shou

An established consultancy operating exclusively in the mission-critical data centre sector is seeking an experienced Operations Director to drive performance, consistency, and delivery excellence across its growing European portfolio.A industry leader delivering project, commercial, and constructio

Office-based with international travelWhats in it for you?12% pension (rare in the market) Annual bonus + additional Christmas bonus 33 days holiday (including bank holidays) BUPA healthcare Overseas travel allowance Exposure to major global engineering projects Long-term career progression in a

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world.With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and tra

Sales Director Europe | £150m Regional Revenue Portfolio (Matrix Influence) | Industrial / Manufacturing / B2B.Are you a Sales Director ready to write the most exciting chapter of your career? At DwyerOmega, a global leader in precision measurement and control, we’re on a transformation journey,

This position will be based in the London office supporting the Group in capital raising, investor engagement and marketing of the Group as well as its private funds within Europe, the Middle East, and Africa (EMEA). Support the Group in the capital raising process, with focus on marketing and manag

Lead Regional EHS Manager - EMEA. EMEA (remote in the UK or Ireland). You will lead and oversee a small team of skilled EHS professionals, providing strategic direction, coaching, and performance management to ensure consistent implementation of EHS programs across the EMEA region.

Senior Sales Executive | B2B EMEA | Enterprise SaaS. We’re partnering with an established global SaaS business entering an exciting scale-up phase, as they look to appoint a Senior Sales Executive to drive new business growth across B2B EMEA. Strong commercial presence with the ability to engage s

IMDEX is seeking a highly skilled Senior Legal Counsel to provide strategic legal support across our EMEA operations. EMEA (top-tier firm or respected in-house team). Opportunity to influence commercial and governance outcomes across the EMEA region.

The Head of Project Management is a pivotal leadership role responsible for the end-to-end.You will drive operational excellence by refining.Reporting directly to the VP of Installation & Technical Project Management, you will bridge the gap between high-level strategy and on-the-ground execution.St

The Intern Commercial Planning & Analysis EMEA reports to the Manager Commercial Planning & Analysis EMEA. Wyndham Hotels & Resorts is now seeking an Intern Commercial Planning & Analysis EMEA to join our team in London, UK. This internship offers a unique opportunity to work at the heart of Wyndham

Our client is investing heavily in ecommerce across EMEA and scaling its digital capabilities to unlock the next phase of growth. The Senior Amazon EU Manager (3P) will operate with real autonomy, influence senior stakeholders, and directly impact commercial success across EMEA. Amazon performance,

Own and drive UK & EMEA revenue performance. Sales Director | UK & EMEA | High-Growth SaaS Challenger. This is a rare opportunity to step into a Sales Director role with full ownership of UK & EMEA revenue, leading a high-performing team.

Their technology, originally developed in elite motorsport environments, is now being used to deliver.Be part of a business focused on.RFPs, and complex sales cycles.Business Development / Technical Sales.A proactive, driven mindset with a passion for.If you’re interested, or know someone who migh

As a rapidly growing company, Jotform is seeking an Enterprise Business Development Manager who will be responsible for the sales operations in EMEA. The BDM is responsible for selling Jotform Enterprise in the EMEA Region.

Build and execute the EMEA sales plan. Lead and coach a small local EMEA team. Willingness to travel across EMEA.

Develop and manage the EMEA field services and small works budget and P&L, including forecasting and cost control. Reporting to senior leadership and working closely with regional Sales, Operations, and Project Delivery teams, this role is pivotal in establishing Pavion as the premier service partne

Foundever are looking for a new EMEA Senior Pricing Director, reporting to the Leader of Global Pricing. He/She/They will be working on high-profile deals with Global and EMEA clients.

Read and interpret A/V systems drawings.Attend commissioning coordination meetings as needed with owner, project management,.Use computer devices to configure, deploy and assist debugging of control systems and.DSPs) and/or other A/V systems installed on client sites both from.Develop a project spec

The EMEA Sales Director will be responsible for leading regional sales activity, building strategic client relationships, and driving sustainable growth across the UK and wider EMEA market. Strong track record of delivering revenue growth across the UK and EMEA markets. Clear opportunity for progres

Define Lyfegen strategic partnership framework for EMEA and Canada in close collaboration with executive leadership. Comfortable operating across EMEA and Canada. End-to-end ownership of Lyfegen’s partner-led growth strategy across EMEA and Canada, with full accountability for driving revenue impa

An exciting opportunity has arisen for an experienced Tax Compliance & Reporting senior Manager to join a complex, fast-paced international group within a high-performing EMEA & APAC tax team.

A leading technology firm in Greater London is seeking an experienced leader for strategic banking client management.This role demands ownership from business development to delivery, fostering long-term client relationships and driving growth.Candidates should have several years of experience in th

A leading technology solutions provider in London seeks an experienced Account Manager to nurture client relationships and drive revenue growth.The role involves account management, cross-selling, and engaging with clients across various regions.Ideal candidates have 5+ years of experience in Accoun