Trabajos emergency management en SurbitonCrear alertas

Join Our Team as a Shift Lead Technician - HVAP\n Location: Wembley \n Salary: Competitive, with regular overtime opportunities, private healthcare, and flexible benefits \n Are you an experienced maintenance professional with an electrical background? Do you want to work at one of the UK’s most iconic venues? This is your chance to join a high-profile stadium that hosts world-class sporting and entertainment events, operating 24/7 in North West London! Your Role\n As a HVAP Shift Lead, you will oversee critical building operations in a mission-critical environment. Your leadership will ensure compliance with safe systems of work while maintaining the performance and reliability of essential M&E infrastructure. What We Offer\n In return for your expertise, you’ll enjoy: \n\n • A competitive salary with regular overtime opportunities\n, • A basic shift pattern of 4 on, 4 off, 6 on, 4 off, 4 on, 6 off, including both Day and Night Shifts\n, • The opportunity to work in a technically complex and prestigious environment\n, • Ongoing support, training, and career development opportunities\n, • A diverse and inclusive team culture that values your contributions\nKey Responsibilities\n\n, • Lead and coordinate shift engineering operations within a critical environment\n, • Monitor and manage plant performance via BMS and CAFM systems\n, • Ensure all PPMs, reactive tasks, and statutory compliance activities are completed within SLA\n, • Manage HVAP responsibilities, including isolations, permits to work, and safe systems of work\n, • Oversee incident management, escalations, and emergency response procedures\n, • Maintain accurate shift logs, technical reports, and operational documentation\n, • Supervise contractors and engineering teams to ensure safe and efficient delivery\n, • Support energy efficiency and continuous improvement initiatives\n, • Provide shift cover and operational support when required\nRequirements\n\n, • NVQ/City & Guilds Level 3 in Electrical Installation or equivalent\n, • 18th Edition IET Wiring Regulations qualification\n, • Previous experience in a critical environment, data centre, or high-profile commercial site\n, • HV Authorised Person (HVAP) status is essential\n, • Strong understanding of critical M&E systems, BMS, and CAFM platforms\n, • Experience leading engineering teams in a shift environment\n, • Excellent knowledge of health & safety and statutory compliance\n, • Strong communication, organisational, and problem-solving skills\nBenefits\n We’re committed to evolving our benefits to attract and retain great talent. Here’s what you can expect: \n\n • Pension with a leading provider and employer contribution\n, • 22 Days Holiday\n, • Personal Wellbeing and Volunteer Days\n, • Private Medical Insurance\n, • Sick Pay\n, • Life Assurance\n, • Salary sacrifice car scheme (Hybrid/Electric Vehicle)\n, • Free 24/7 Employee Assistance Program for mental health and well-being support\n, • Flexible benefits including Dental Insurance, Gym Membership, and more\nNext Steps\n We’re on a journey to build a culture where everyone is included, treated fairly, and with respect. This starts with our recruitment process. We’ll provide clear information about the recruitment process and are happy to accommodate any needs you may have during the application or interview process. About Us\n We are one of the leading independent engineering and services businesses in the UK, founded in 1921. With a turnover of £500m and 3000 employees, we take pride in developing great people through our investment in training. \n Working across various sectors within the building and infrastructure industry, our innovative and responsible approach allows us to engage in groundbreaking projects, providing solutions with the latest tools and technologies. \n We value progression and ensure that when you join us, you have a clearly defined development path, supported by regular reviews, training, and ongoing support to help you be the best you can be.

\n \n \n About the Company \n Sweeptech solves waste management problems in the most sustainable way through unique processes, innovation and technology. \n We provide a wide range of services that include waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency... \n \n \n \n \n \n\n \n ZIPC1_UKTJ

About the Nurse Case Manager Role:. Position Overview Nurse Case Manager. Management of all new and ongoing emergency medical assistance, claims, and repatriation cases working with co-ordinators and the wider organisation using problem solving expertise, to help patients who are often in very stres

Health and Safety Advisor - £50,000-£55,000 + £5,000 Car Allowance / Company Car + Package – Thames Valley – Water Utilities – ID: 11769 Do you want a role where you can influence operational teams, improve health and safety performance, and support the delivery of major water utilities projects across the Thames Water region? Principal People are working with a leading infrastructure contractor to recruit a Health and Safety Advisor to support projects across the Thames Water framework. This is a hybrid role with regular travel across the region, working closely with operational and project teams on a range of live infrastructure and environmental projects. This position will support the Health and Safety Manager in delivering health, safety and environmental excellence across the framework. You will play a key role in supporting operational teams, ensuring compliance with management systems and legislation, and driving continuous improvement across project delivery. The role is relationship-led and requires someone who is visible on site, confident engaging with teams, and able to influence behaviours while promoting a positive health and safety culture across the business. Joining a well-established contractor with a strong pipeline of secured work gives you the opportunity to develop your career within one of the UK’s leading infrastructure and water sector businesses. What’s in it for you: Salary up to £55,000 Company Car / £5,000 Car Allowance + Mileage Variable Pension Scheme up to 13% 28 Days Annual Leave + Bank Holidays (With option to buy more) Private Medical (With option to add family) CPD, Development & Progression Support Long-term secured work within the UK water and infrastructure sector What you will be doing: Supporting the delivery of the HS&E strategy across the framework. Providing practical HS&E advice and support to operational and site teams. Reviewing Construction Phase Plans, Emergency Response Plans, RAMS and project documentation. Conducting site inspections, HS&E reviews and environmental audits. Supporting ISO 14001 compliance and environmental performance standards. Investigating incidents and non-conformities, identifying root causes and supporting corrective actions. Monitoring HS&E performance through KPIs and supporting continuous improvement initiatives. Delivering HS&E briefings, training and best practice guidance. Supporting supply chain onboarding and ongoing HS&E performance monitoring. Building strong relationships with clients, contractors and operational stakeholders. What they are looking for: NEBOSH Construction or General Certificate as a minimum. Experience within construction, infrastructure, utilities or water sectors. Strong understanding of HS&E legislation, management systems and risk management. Confident communicator with the ability to engage operational teams and stakeholders This is a strong opportunity for someone who wants to join a well-established contractor and play a visible role across major infrastructure projects with long-term career development opportunities. If this sounds of interest, apply today

About the role An established technology organisation is seeking a Service Systems Engineer to support and maintain mission-critical CAD and Control Room solutions used by Emergency Services customers. Working within a Service Engineering function, you will provide advanced technical support, investigate complex incidents, perform root cause analysis, implement changes and work closely with customers to ensure the continued availability and performance of operational systems. You will act as a technical escalation point for CAD-related issues and collaborate with development, project and third-party teams to resolve problems and deliver service improvements. The role covers CAD-related services across both on-premise and Azure cloud application environments. Key responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. Analyse application, infrastructure, database and integration logs to identify root causes and implement permanent fixes. Support Azure cloud application services, including Azure App Services, application hosting, monitoring, configuration and service availability. Support and maintain integrations with telephony, radio, Airwave, GIS, mobilising, messaging and third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents and customer escalations. About you You will ideally have: Experience supporting operational CAD or Control Room systems within a Public Safety environment. Experience with Azure cloud services and application hosting, ideally including Azure App Services, monitoring, networking and troubleshooting. Strong troubleshooting and fault-finding skills across applications, databases, infrastructure and integrations. Experience analysing logs, system events and performance data to diagnose complex issues. Working knowledge of Microsoft SQL Server, database queries and data analysis. Linux experience. Knowledge of public safety workflows, including call handling, dispatch, mobilisation and incident management. Experience supporting mission-critical systems where service availability is essential. Strong customer-facing communication skills and the ability to lead technical discussions. Interested? If you have experience working with mission-critical public safety technology and are looking for a technically challenging Service Systems Engineering role, this could be an excellent opportunity to explore further. Please get in touch for more information or an informal discussion about the position. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Monday to Friday (Apply online only) Mobile officer St Helier. The candidate must have a full UK drivers License and can drive a manual car. Location: South London / Surrey (Epsom & St Helier) - Must be able to travel to both locations! Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: • The role of the mobile officer is to drive in-between sites at Epsom and St Helier., • Support either Epsom or St helier with incidents, • Deliver IDs and Access cards t, • The officer must a clear communicator and approachable., • Collaborate with the in-house security management team, following instructions from Hospital Security Managers., • Manage queues, entrances, lobbies, wards, and car parks around the hospital premises., • Provide assistance to the public, offering directions and information about the hospital and local area., • Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence., • Offer support to NHS staff and respond promptly to any incidents or emergencies., • Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention., • Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: • Valid Door Supervisor licence., • Full (Manual) driving licence, • Right to Work in the UK., • 5-year employment/educational history., • Able to work in a fast paced, challenging environment., • Able to keep cool under pressure., • Proficiency in using two-way radios., • Excellent written and verbal communication skills., • Professional appearance and demeanor. Preferred (but not essential) Requirements: • Previous experience in NHS environments., • Security experience with conflict management., • Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: • Competitive pay rate., • Onsite training provided., • Perkbox. Hospital Security can be physically touch, mentally challenging and extremely rewarding

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? Whats in it for you? Salary: Dual Fuel - £39,033 Dual Fuel (3 phase/CT) - £40,117 Dual Fuel - £42,285 (if based inside the M25) Dual Fuel (3 phase/CT) - £43,370 (if based inside the M25) We offer a range of benefits designed to support your life in and out of work, some of which include; £2000 per year safety and attendance bonus, split payment every 6 months Company sick pay You'll have access to an uncapped additional productivity related bonus Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised! Regular overtime paid is available to you at time and a half and double time on Sundays Looking for progression? 87% of our field managers have been promoted from DF engineers Company van/vehicle and fuel card for business use Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out 22 days plus bank holiday, rising to 25 days with service In addition, this role offers; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme What will you be doing? As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf ofE.ON NEXT, ensuring customers Smart Meters are working correctly. Our smart metering partnership with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you enjoy working on your own,chatting to customers and meeting new people? As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from an Engineer. Are you looking for longevity in your career? You can have it with M Group Energy. You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! Worried the role could be lonely? You'll be on weekly meetings, catch ups and our Field Managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine. What youll bring Valid UK driving licence You must have held your licence for 1 year and have less that 6 points. Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters? Have you gotprevious MOCOPA experience to a multi rate level? If you have the below qualifications and skills, great, but you dont need them to apply; Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase Ideally have been registered on the EUSR portal About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE INDDF TPBN1_UKTJ

Graduate Teaching Assistant Reeson Education are partnering with a SEN school in New Malden to welcome applications from graduates who are seeking a stepping stone to a career in working with children. Key benefits of the role: Progression opportunities into an Unqualified Teacher role A great steppingstone into Psychology and Care Training available in behaviour management, communication strategies and emergency aid Funding available for teaching training courses Permanent employment opportunities available Secured work 5 days per week (though part-time is also considered) What is required of a Graduate Graduate Teaching Assistant? A genuine desire to work with children with special education needs A caring, compassionate and resilient nature A 'can-do' attitude but also being pro-active rather than always waiting for direction You will require a DBS check (which we can support you with)The Graduate Graduate Teaching Assistant will be working with children with Education Health Care Plans (EHCP's) who tend to require additional support with explaining certain tasks and in breaking problems down. Apply with your CV now and you will be contacted within 24 hours! Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance.Compliance Manager Qualifications: Minimum 5 years' management experience in compliance across housing, gas, or building services Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable) A relevant technical/ building qualification to Level 4 or above. Skilled in ICT systems, data reporting, project governance, and stakeholder engagementCompliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years

Electrical Engineer (Night Shift) Location: Hounslow Salary: £44,000 per annum + Overtime & Benefits Shift Pattern: Fixed Night Shift - Sunday to Thursday (21:00 to 05:00) About the Role We are looking for a dedicated Electrical Engineer to join our nighttime maintenance team. Operating on a fixed Sunday-to-Thursday night schedule, you will carry out essential electrical maintenance, system updates, and urgent repairs during non-peak operational hours to keep the airport's critical infrastructure running smoothly and safely. Key Responsibilities Execute planned preventative maintenance (PPM) and remedial work on power systems, lighting networks, distribution units, control panels, and backup systems during low-traffic night windows. Conduct rapid fault-finding and emergency repairs to clear critical system defects before morning airport operations commence. Complete detailed logs, work orders, and safety documentation via a digital maintenance management tool (CMMS / handheld device). Ensure strict adherence to safe isolation procedures, issuing Permits to Work and executing Risk Assessments and Method Statements (RAMS) under airside safety regulations. Collaborate with night duty shift managers and external contractors to ensure complex electrical tasks are completed on schedule. Essential Qualifications & Requirements NVQ Level 3 in Electrical Installation (or C&G equivalent). BS 7671 18th Edition Wiring Regulations qualification. Demonstrated electrical maintenance experience in commercial, industrial, or critical infrastructure environments. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

About us VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities. We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts. About the role We have a fantastic opportunity for a Highways Street Lighting Operative to work on our Street Lighting project in Kingston and Sutton. You will be responsible for providing support for electrical installations, repairs, planned maintenance and new installations. Key responsibilities: Assisting with the installation of signs / columns, bollards and associated equipment 24 hour Emergency Response / Out of Hours Standby Assisting with the installation of any new build works Carry out works as instructed by the Site Supervisor in a safe manner, within the scope if relevant duties Electrical inspection and testing including periodic testing Fault diagnosis and repair Ensure vehicles are maintained to a high standard, with vehicle defect sheet completed correctlyAbout you Essential: Enjoys working in an outdoor environment all year-round Comfortable working from height Reasonable commute to SW19 depotDesirable: Highways maintenance experience Preferable registration to Highways Electrical Level 3 NVQ SWQR Qualification Safe Isolation / G39 Street Lighting Installations experience MEWP Operator ECS H&S Test First AidIf your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefit Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. #LI-NP1 #VHStreetLighting #VHWimbledon

Repairs Planner Location: Walton-on-Thames Contract: Temporary to Permanent Pay Rate: £17.84 per hour Umbrella Working Pattern: Monday to Friday, Fully Office Based About the Role We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Walton-on-Thames. This is a fantastic opportunity for someone with experience within social housing, property maintenance or repairs who is looking to secure a long-term position with the potential to move into a permanent role. As a Repairs Planner, you will be responsible for coordinating and scheduling repairs appointments, ensuring jobs are allocated to the appropriate operatives and that customers receive an efficient and responsive service. You will work closely with operatives, residents, contractors and internal teams to ensure repairs are planned effectively and completed within the required timescales. Key Responsibilities Plan and schedule repairs and maintenance appointments. Allocate jobs to the appropriate operatives based on location, skills and availability. Manage and update the repairs scheduling system. Liaise with residents to arrange suitable appointments. Communicate with operatives throughout the day to manage workloads and changes. Monitor outstanding repairs and ensure jobs are progressed within agreed timescales. Reschedule appointments where required and minimise missed appointments. Deal with customer queries relating to repairs and appointments. Liaise with contractors and internal departments where necessary. Prioritise emergency and urgent repairs appropriately. Ensure all repair information is accurately recorded and updated. Monitor operative diaries and maximise productivity. Identify and escalate any issues that could impact service delivery. Provide general administrative support to the repairs and property services team. About You The ideal candidate will have previous experience within a Repairs Planning, Scheduling, Housing or Property Maintenance environment. You will ideally have: Previous experience as a Repairs Planner, Repairs Scheduler, Maintenance Coordinator or similar. Experience working within social housing, housing maintenance or property services. Strong organisational and time-management skills. Excellent communication and customer service skills. The ability to manage a busy workload and prioritise competing demands. Strong attention to detail and accurate data-entry skills. Good IT skills and experience using repairs or housing management systems. The ability to remain calm and organised in a fast-paced environment. A proactive approach to problem-solving. The confidence to liaise with residents, operatives and contractors

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities • Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales., • Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards., • Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication., • Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed., • Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards., • Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre., • Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales., • Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays., • Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience., • Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism., • Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting., • Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: • Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills., • Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey., • Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction., • Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement., • Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach., • Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment., • Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping., • The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement., • The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

Experience in and/or demonstrable knowledge of e-commerce legal/regulatory/safety risk management, incident/crisis management, public relations, or public policy. Create and improve frameworks & processes for e-commerce emergency/escalation management, collaborating with cross-functional stakeholder

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Full time and part time flexible shifts available.Newcross Healthcare is recruiting experienced Care Assistants in Hawick to provide high quality care in care homes and local community settings.You will support people with daily living, promote independence and help them live safely and comfortably.

An exciting opportunity has arisen to join our vibrant learning community within Simpson Primary School, Bathgate as an Administration Assistant.The school is a non-denominational school serving the community of Wester Inch in Bathgate, West Lothian.The school has 21 mainstream classes P1- P7 and

As a Support Worker in our Community Support and Holiday Service, you'll help adults with learning disabilities build confidence, develop independence and enjoy fulfilling lives.From supporting people to access work, education and leisure opportunities to accompanying them on holidays, you'll help m

Relief Social Care Assistant, St Brendans (3066).Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and pl

Supporting health promotion, long-term condition management, frailty, and end-of-life care with compassion and dignity.

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

Mental Health Support Workers – Lincolnshire.Full-Time, Part-Time & Flexible.Are you compassionate, patient and passionate about helping others? We’re looking for.Full-time, part-time and flexible contracts.Excellent opportunities for career progression.A rewarding role where you can make a genu

Start Date: Immediate Start - Subject to successful application.We are looking for experienced, confident and reliable Healthcare Assistants.You will need good communication skills and the ability to work in a variety of healthcare settings providing advanced notice and short notice cover.You will w

Experienced Full-Time Receptionist/Administrator.Are you looking for a challenge?.Are you looking for a great team environment?.Are you looking to develop within a growing environment?.If the answer to these questions is yes – then read on.We are a friendly NHS General Practice in W11 looking for

Residential Children’s Support Worker.Nurse Seekers are proud to be recruiting on behalf of a well-established children’s residential care provider for passionate and dedicated.The service provides a holistic, child-centred environment where children and young people are supported to flourish em

Positive Employment is currently recruiting for a Personal Carer for our client, a private care business based in London.The successful post holder will provide compassionate and reliable care to an elderly individual, assisting with personal care, daily routines and general wellbeing.The role requi

Are you a Support Worker looking to make a meaningful difference? Join us at Transforming Support, where you'll help change lives and ensure quality care for those who need it most.Support Worker - Male Only (GOR).Full-time - £14 per hour (£28,028 per annum) + discretionary yearly bonus up to £1,

MedGen Healthcare is seeking compassionate, resilient, and dedicated.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs.You will play a vital role in helping young peo

Are you a Support Worker looking to make a meaningful difference? Join us at Ascend Support, where you'll help change lives and ensure quality care for those who need it most.Bank Support Worker - Male Only (GOR).Please note: Applicants must be authorised to work in the UK.We are unable to offer Vis

Sports Receptionist - Lanzarote, Canary Islands (Spain).Come work at the world's biggest sports resort .Club La Santa is the world’s biggest sports resort – and we continue to set the standard for active and fun holidays.At Club La Santa, guests can enjoy more than 80 different sports on state

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.Situated in the heart of Leicester Square, where the four corners of the city meet.We are seek

Support Worker - Tower Hamlets, London.We're looking for a kind, compassionate and resilient Support worker to join our Homelessness and complex needs Social Care Service in Tower Hamlets.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helpi

Club Receptionist - Richmond upon Thames, London.Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.Our people are the creators that bring the space to life.We're a tea

Build relationships with members and guests and communicate and red flags and positive feedback to management. Assist management with new hires by training Soho Standards and steps of service expected daily.

Samen met het managementteam leid en begeleid je het receptieteam om uitmuntende service te bieden aan al onze leden, of dit nu face-to-face is of via telefonische vragen.

Prepare daily reports and handovers for management, identifying any service or operational issues. Build relationships with members and guests and communicate and red flags and positive feedback to management.

Hotel Receptionist - Holiday Inn Bloomsbury - Bloomsbury, London.Imperial London Hotels Group based at.Shifts 07:30-16:00/ 11:30-20:00/ 13:00-21:30.Do you love meeting new people and sparking conversations?.Are you a friendly and organised team player with a knack for making others feel at ease?.Do

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

Start your journey in a rewarding career.Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care s

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Shifts Available: Weekdays, Weekend, Flexible.Full Time, Part Time, Zero Hours, Work Placement Opportunities.Preferred (non-drivers also considered).CR0, CR2, CR5, CR8 and bordering SE25).BR1BR7 and bordering SE9, SE19, SE20, SE25, SE26).Hatfield, Stevenage, Welwyn Garden City (AL10, SG1, SG2, SG5).

Mayfair Homecareare a leading live in care provider that stretches across the Midlands and surrounding areas.We at Mayfair Homecare, pride ourselves on placing our valued live-in care assistants at the core of what we do, so that in turn they are best equipped to support those who use our services.W

Customer Service Advisor - Social Housing Repairs & Maintenance.Full-Time, temporary 3-6 months.Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!.We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities.With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comf

To answer emergency bells or calls from residents immediately and seek further assistance if necessary.