Commercial Finance Specialist (Senior Billing Admin)
3 days ago
Newcastle Upon Tyne
Commercial Finance Specialist (Senior level Billing Administrator) Newcastle Upon Tyne - Global Head Office (5 min Central Station) Who: Tenth Revolution Group What: Commercial Finance Specialist (Senior Billing Administrator) Where: Global HQ Office in Newcastle (hybrid after training period) When: ASAP Nov start preferred however Dec/Jan to be considered Why: continuous growth within a successful & business critical team A fantastic opportunity has arisen for an organised, positive Commercial Finance Specialist (Senior level Billing Administrator) to join our fast-paced external Contractor Finance team. Your role: As a Commercial Finance Specialist you’ll be reporting directly onto the Head of Commercial Finance. Your role is to ensure that our billings processes align at all times with the expectations of the customer. From engaging with the customer at the start of a new relationship to understand their billing expectations, through to ensuring that all subsequent months follow the agreed principles, you will be the key billing interface between the customer, our internal Contract Operations & our Sales department. Where issues arise, you will promptly and systematically resolve, along with delivering a great customer journey. You will be responsible for the end to end processing of timesheet data from various Internal & External sources into the CRM/ERP system for processing, ensuring that the subsequent client invoices generated align with the agreed protocols for that client. You will have a keen attention to detail and be process orientated. You will have a customer service mindset and be motivated by the opportunity to deliver a brilliant service to the customer and to your internal stakeholders Daily responsibilities will include but not be limited to: New Customer Onboarding: • Engage with the Sales team and customer contact to understand billing requirements for new customer and to work collaboratively with the customer to define billing arrangements that work for all parties, • Work with Contract Finance team to ensure billing process is set up correctly form initiation with the systems and process framework, • Ensure that responsibilities in relation to new customer and documented, understood and educated Ongoing billing: • Daily monitoring of timesheet portal to assist validation of Contractor time sheets and expense reports;, • Data entry to maintain our internal CRM, accounting and timesheet systems, • Daily generation of client invoices, • Daily updating of client portals, • Handling multiple queries and invoice discrepancies, including any Credit/Rebills required, • Supporting where necessary, the onboarding and offboarding of contractors to ensure compliance with customer requirements, • Investigating reasons for invoice discrepancies and undertaking process change/education/new control implementation to avoid reoccurrence of issue, • Driving cross-functional meetings – Helping to ensure queries are resolved., • Responsibility for managing large volumes of data input with high accuracy, • Utilizing our time sheet submission system in order to answer queries. Other: • Close working with our Sales and Finance teams, • Other ad hoc duties as required within the role., • Assistance with any on-going project work, systems testing and process amendments., • Efficiently manage a large amount of information that is often sensitive & confidential. Requirements: • Experience in accounting processes, data analysis, process optimization and financial management, • Robust knowledge of contract management, • 3+ years’ experience in financial operations, • 3+ years of Client facing interaction, • Advanced Microsoft Excel skills, • High attention to detail, • Preferably fluency in an additional language – Italian/French/German (but not a necessity) The ideal candidate will possess the following competencies: • Ability to work well independently under pressure/set example in a wider global team, • Cross-functional collaboration in fast-paced environments, • Strong numeracy, communication and organisational skills, • Flexible, adaptable, positive, problem solving work attitude, • Ability to meet deadlines/manage time effectively with multiple recurring deadlines, • Experience dealing with timesheet submissions/queries, • A desire to take ownership and make a positive impact Why work for TRG? • Performance based career plan to senior/leadership levels, • Performance based discretionary bonus*(*not guaranteed), • Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day, • 10 days of 'Work From Anywhere' after passing probation, • ‘Family Matters’ (Maternity/Paternity/loss/fertility support), • Discounted travel (Corporate Pop Card: +1 years’ service), • Perkbox & NE1 discounts at local area retail/hospitality, • End of year/Xmas Company Closure (25th Dec-1st Jan), • EAP (Phone Counselling, Legal/Financial/HR/Health), • 4pm ‘Wellbeing Weekend’ early finish for all staff, • 3pm 'Summer Fridays' early finish in July/August, • Monthly socials (complimentary drinks/food), • Central Services awards/recognition bonus, • Salary sacrifice workplace pension, • Employee benefits platform, • Frequent team/TRG events, • Fantastic team culture Salary: discretionary D.O.E (please enquire within confidentially) TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: Contact: Sarah McKinnell to be considered confidentially: (Talent Acquisition Manager for UK, Nordics, CEE Sales & Central Services back office support)