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The Opportunity: As a German or French speaking Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies. The Day-to-Day: Lead portfolio reviews for clients and related partners Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook Become the expert on your assigned clients and their investment goals Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects Anticipate and fulfill client requests, identify opportunities and threats for each client Identify cross-sell and addition opportunities for Sales Relationship Managers Create customised action plans for each client to further build relationships and minimise risks Your Qualifications: At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry Strong capital markets knowledge Fluency in English is a must, also fluency in German or French required Committed to maintain quality of work while sticking to self-imposed timelines Engage with a wide array of audiences by phone, email and in person and also values collaboration Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies Enjoy travelling Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events, • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

CHEFS - ALL LEVELS, EVERYMAN BOROUGH MARKET.Unlimited Complimentary cinema tickets for you and your friends.Stream membership, allowing access to wages when needed.Employee Assistance Programme (Hospitality Action).Financial, legal, family, health, and wellbeing resources.Staff events, social activi

BACK OF HOUSE TEAM MEMBER, EVERYMAN BELSIZE PARK.Unlimited Complimentary cinema tickets for you and your friends.Stream membership, allowing access to wages when needed.Employee Assistance Programme (Hospitality Action).Financial, legal, family, health, and wellbeing resources.Staff events, social a

Role Overview\n We are seeking a discreet, highly organised and dependable Personal Assistant (PA) to provide comprehensive business and personal support to the CEO. The successful candidate will ensure that the CEO’s schedule, travel, communications and day-to-day priorities are managed efficiently and professionally. \n Key Responsibilities\n\n • Manage the CEO’s calendar, meetings, travel, business engagements and key reminders; proactively identify conflicts and propose practical solutions.\n, • Arrange domestic and international travel, including flights, accommodation, visas, ground transport, itineraries and last-minute changes.\n, • Coordinate meeting preparation, minutes, action tracking and internal/external communication to ensure timely follow-through.\n, • Draft, manage and organise Chinese and English emails, documents and materials; provide basic translation support when required.\n, • Support personal and family arrangements, including appointments, supplier liaison, residence and vehicle coordination, concierge services and ad hoc requests.\n, • Handle confidential business and personal information with absolute discretion; maintain orderly records, contact lists and sensitive communications.\n, • Liaise professionally with external service providers, partners and internal teams; represent the CEO appropriately when required.\n, • Assist with expense records, reimbursements, payment documentation and other day-to-day administrative support.\n, • Undertake urgent or ad hoc tasks assigned by the CEO and reprioritise work flexibly as business needs change.\n\n Requirements\n\n • Previous experience as a Personal Assistant, Executive Assistant, Administrative Assistant, Family Office Assistant or in a high-end client service role is preferred. Experience directly supporting a CEO, founder or senior executive is highly desirable.\n, • Fluent Mandarin is essential, with the ability to handle verbal and written communication in Chinese.\n, • Fluent spoken and written English is essential, with the ability to independently manage English emails, telephone calls, meetings and external communication.\n, • Hold a valid driving licence, be legally permitted to drive in the UK and be a confident, competent driver. The role may require support with local travel, pick-ups or vehicle-related arrangements.\n, • Excellent organisation, time-management and multi-tasking skills, with the ability to remain structured in a fast-moving environment where priorities may change frequently.\n, • Strong attention to detail, reliability and follow-through, with the initiative to progress tasks independently and report updates promptly.\n, • Mature professional judgement and a high level of discretion when handling sensitive information and personal matters.\n, • Proficient in Microsoft Office, Google Workspace, calendar-management tools and common communication platforms.\n, • Able to work in London and accommodate flexible working hours, ad hoc arrangements and occasional travel when required.\nWorking Style\n\n, • Calm, trustworthy and service-minded, while maintaining appropriate professional boundaries.\n, • Able to assess issues quickly, solve problems proactively and escalate appropriately when necessary.\n, • Comfortable switching between Chinese and English working environments and collaborating effectively with people from diverse backgrounds.\n\n

Manager (Consulting and Life Sciences) \n Location: London \n Who are Sisua? \n \n At Sisua, we help organisations turn strategy into action. We partner with clients to deliver complex transformation programmes, critical business initiatives, major system implementations, and mergers and acquisitions. Our mission is simple: to make big challenges achievable. \n \n Our name comes from the Finnish word sisu – a mindset defined by courage, determination, resilience, and perseverance in the face of adversity. These qualities shape our culture and the way we work with clients and each other. \n \n We combine the experience and expertise of larger consultancies with a pragmatic, hands-on approach. Our people work as trusted partners, bringing energy, authenticity, and deep delivery expertise to help clients achieve lasting results. \n The profile we are looking for \n \n This is a management consulting role within the life sciences sector. \n We are looking for candidates who have worked for a management consultancy, specialist life sciences consultancy, or consulting division of a professional services firm, delivering business transformation, programme delivery, operating model, technology, M&A, or change engagements for life sciences clients. \n \n This is not a scientific, laboratory, clinical research, medical affairs, or technical research role. A scientific or life sciences industry background alone will not be sufficient. \n \n Essential experience \n To be considered, you should have: \n\n • Substantial management consulting or professional services experience.\n, • Experience delivering consulting engagements for clients in pharmaceuticals, biotechnology, medical devices, healthcare, or another relevant life sciences sector.\n, • Experience leading client-facing transformation, programme delivery, technology implementation, operating model, M&A, integration, or change initiatives.\n, • Experience managing consulting teams, project plans, risks, budgets, deliverables, and senior client relationships.\n, • A strong understanding of the consulting lifecycle, including problem definition, analysis, recommendation development, delivery, quality assurance, account development, and proposal creation.\n, • The ability to operate confidently with senior client stakeholders and act as a trusted advisor.\n\n \n What will you be doing? \n As a Sisua Manager, you will lead medium to large client engagements and work directly with senior stakeholders to deliver measurable business outcomes. \n You will be responsible for the successful delivery of client work, including managing teams, plans, risks, issues, budgets, dependencies, governance, and the quality of client deliverables. \n You will also play an active role in developing client relationships, identifying further opportunities, supporting proposals, and contributing to the growth of Sisua’s life sciences consulting capability. \n This role will suit someone who enjoys working in fast-moving and sometimes uncertain environments, takes ownership, and is comfortable balancing client delivery, team leadership, and business development. \n \n Leading consulting engagements \n You will: \n\n • Lead complex consulting projects and programmes for life sciences clients.\n, • Structure ambiguous client problems and translate them into clear plans, workstreams, deliverables, and decisions.\n, • Manage engagement governance, plans, budgets, risks, issues, dependencies, and quality assurance.\n, • Oversee the development of high-quality client deliverables, recommendations, presentations, and reports.\n, • Build trusted relationships with senior client stakeholders and act as a strategic advisor.\n, • Hold accountability for the quality and successful delivery of the engagements you lead.\n, • Coach and mentor consultants and support the development of high-performing teams.\n, • Create an inclusive, collaborative, and delivery-focused working environment.\n\n Delivery and problem-solving \n \n You will have: \n\n • Advanced programme, project management, analysis, and problem-solving skills.\n, • The ability to lead engagements with minimal oversight.\n, • A proactive approach to identifying, analysing, and resolving complex business problems.\n, • The ability to bring structure, clarity, and momentum to challenging client environments.\n, • Strong commercial awareness and an understanding of how consulting engagements are managed.\n, • Excellent written and verbal communication skills.\n, • Strong capability in Microsoft Excel, PowerPoint, Word, Teams, and other standard consulting tools.\n\n \n Life sciences experience \n \n You will have experience working as a consultant to organisations in one or more of the following areas: \n\n • Pharmaceuticals\n, • Biotechnology\n, • Medical devices\n, • Diagnostics\n, • Consumer health\n, • Contract research or manufacturing organisations\n, • Healthcare or health technology\n\n \n Relevant engagement experience may include: \n\n • Business transformation\n, • Digital or technology transformation\n, • Enterprise system implementation\n, • Operating model design\n, • Organisational change\n, • Mergers, acquisitions, integrations, or divestitures\n, • Programme mobilisation or recovery\n, • Process improvement\n, • Regulatory or compliance-enabled transformation\n, • Commercial, supply chain, finance, HR, data, or technology change\n\n \n We are primarily looking for strong management consultants who understand how life sciences organisations operate and how to deliver complex change within the sector. \n Client and relationship management \n \n You will: \n\n • Build strong and lasting relationships with client stakeholders.\n, • Understand your clients’ operations, objectives, challenges, and wider market environment.\n, • Identify, qualify, and shape opportunities arising from your client engagements.\n, • Lead or contribute to account management, proposals, presentations, and business development activity.\n, • Recognise where Sisua can provide additional expertise and introduce colleagues into client opportunities.\n, • Maintain and develop a strong professional network within consulting and life sciences.\n, • Use active listening, empathy, and commercial judgement to understand client needs.\n, • Contribute knowledge, experience, and lessons learned back into the wider Sisua community.\n\n \n Building Sisua \n As a growing consultancy, we expect our Managers to contribute beyond their immediate client engagements. \n \n You will have opportunities to: \n\n • Help develop Sisua’s life sciences consulting capability and market proposition.\n, • Lead or contribute to internal initiatives, intellectual property, methods, tools, and thought leadership.\n, • Support recruitment, coaching, team development, and knowledge sharing.\n, • Contribute to initiatives such as AI adoption, health and wellbeing, employee networks, diversity and inclusion, and team events.\n, • Help shape the culture, direction, and continued growth of the business.\n, • Lead by example and create an environment that motivates others and reinforces the right behaviours.\n\n \n What is it like to work with us? \n Our self-directed career model gives you significant ownership over how your career develops. While we have a clear core offering, we encourage our people to explore new ideas, build new capabilities, and pursue areas that interest them. \n Entrepreneurial spirit is built into our business. You will have opportunities to use your creativity, influence how we work, and help build a successful and growing consultancy. \n Family time and wellbeing are important to Sisua. We offer: \n\n • 28 days of annual leave, plus bank holidays.\n, • A matched-contribution pension scheme.\n, • A supportive and flexible working culture.\n, • Opportunities to shape your career and contribute directly to the growth of the business.\n, • The chance to work closely with experienced consultants and senior client leaders.\n\n \n Diversity and inclusion \n Sisua is committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and fairness. \n \n We believe in equal opportunities for employment and advancement. All applications will receive consideration without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, age, disability, faith, or social background. \n We do not filter applications by educational background and encourage applications from people who identify with underrepresented and minority groups. \n \n We operate an inclusive recruitment process and will provide reasonable adjustments where needed. We value the unique perspectives and experiences each individual brings and strive to create an environment that embraces diversity and promotes equal opportunity.

My client, a leading Litigation law firm, with an exceptional reputation, is looking to hire a HR Advisor to join their wider HR team in London. \n \n This is an exciting opportunity for an HR professional looking to further develop their career within a highly successful and growing law firm. Working closely with the Head of HR, you will play a key role in delivering both operational and advisory HR support across the London and Dublin offices, while also contributing to a range of strategic people initiatives and projects. \n \n The position offers exposure to the full employee lifecycle, involvement in HR transformation initiatives, and the opportunity to work directly with Partners, senior leaders, Associates, and Business Services teams. Support will also be provided for continued professional development, including CIPD studies. \n \n As HR Advisor, you will be responsible for delivering a broad range of HR activities, combining day-to-day operational support with project-based work. This is a varied role that will suit someone who enjoys building relationships, improving processes, and providing pragmatic HR support within a professional services environment. \n \n A significant focus of the role will be supporting the implementation and ongoing optimisation of a new HR Information System, whilst ensuring an excellent employee experience throughout the employee lifecycle. \n \n Key Responsibilities \n\n • Maintain and update HR systems, employee records, and people data.\n, • Support HR data integrity, confidentiality, and compliance with relevant policies and legislation.\n, • Liaise with external payroll providers regarding monthly payroll changes, salary reviews, and bonus adjustments.\n, • Administer employee benefits and act as a point of contact for benefits providers.\n, • Support pension administration, including monthly contributions, auto-enrolment, salary sacrifice arrangements, and scheme changes.\n, • Manage employee absence records and family leave administration.\n, • Coordinate onboarding and offboarding processes, ensuring a seamless employee experience.\n, • Update HR policies, procedures, and internal HR resources as required.\n, • Support annual appraisal, performance review, and feedback processes.\n, • Produce HR reports, metrics, and people data for senior stakeholders.\n, • Act as a key contact for recruitment agencies and external suppliers.\n, • Coordinate interviews and recruitment logistics.\n, • Prepare draft employment contracts and offer documentation.\n, • Support hiring managers throughout the recruitment process.\n, • Deliver a positive candidate and onboarding experience for all new starters.\n, • Serve as a first point of contact for Associates and Business Services employees on a range of HR queries.\n, • Provide guidance on HR policies, procedures, employee benefits, and best practice.\n, • Support managers with employee relations matters, including performance management, escalating more complex issues where appropriate.\n, • Assist in the review and enhancement of HR processes and policies to ensure legal compliance and continuous improvement.\n, • Support salary review and bonus administration processes.\n, • Assist with employee engagement initiatives, surveys, and action planning.\n, • Play a pivotal role in the implementation and ongoing development of a new HR Information System.\n, • Support system testing, process mapping, data migration, and user training.\n, • Act as a key HR systems user and champion continuous improvement initiatives.\n, • Produce meaningful HR reports and management information using HR systems data.\n, • Support wider people initiatives relating to engagement, wellbeing, inclusion, and organisational development.\n, • Contribute to change management and business improvement projects.\n\n \n The successful candidate will ideally have: \n\n • Previous experience in an HR Advisor or similar generalist HR role.\n, • A sound understanding of UK employment law and HR best practice.\n, • Experience supporting employee relations matters and advising managers on day-to-day people issues.\n, • Strong organisational skills with the ability to manage multiple priorities and deadlines.\n, • Excellent attention to detail and a commitment to accuracy.\n, • Strong interpersonal and relationship-building skills.\n, • Outstanding written and verbal communication skills.\n, • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.\n, • A professional, discreet, and confidential approach.\n, • A proactive, solutions-focused mindset with the ability to work independently.\n, • Experience working within a professional services environment would be advantageous, although it is not essential.\n\n \n Why apply? \n\n • Exposure to a broad and varied HR generalist role.\n, • Close partnership with senior stakeholders and leadership teams.\n, • Involvement in HR transformation and systems implementation projects.\n, • Support towards CIPD qualification and ongoing professional development.\n, • Excellent career progression opportunities.\n, • Hybrid working arrangement.\n, • Collaborative and supportive working environment.\n, • Competitive salary and benefits package.\n\n

Responsible to: Service Manager \n \n Purpose \n The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. \n \n The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. \n \n Responsibilities \n Interagency work \n • Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. \n • Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. \n • Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. \n • Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. \n • Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. \n • Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. \n • Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. \n • Be flexible and willing to work in all types of environments. \n \n Case management \n • Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework. \n • Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept. \n • Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. \n • Attend monthly case management meeting with the Service Manager . \n • Attend clinical supervision. \n • Take appropriate steps to protect where there is an imminent risk to another person. \n \n Recording and administration \n • Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. \n • To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. \n • Weekly maintenance and accurate and secure audit trail of all relevant communication. \n • Comply with the data protection and information sharing protocols that Drive has agreed to. \n \n Direct work with service users \n • Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project \n • Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour \n • Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. \n • To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others \n • Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. \n • Develop strategies that will disrupt the continued risk posed by service users \n • Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan. \n • Ensure that risk assessment and risk management procedures are followed at all times. \n • Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. \n • Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. \n • The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. \n \n General \n • Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. \n • Represent the service at local events; deliver training and presentations as required. \n • Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. \n • Be confident to evidence reflective practice in all aspects of work, sharing learning and \n • Be committed to reviewing individual and team practice and undertake regular training. \n • Act with integrity and respect when interacting with service users, employees, agencies and individuals. \n • Competent in defensible decision making, recording and being held accountable \n • Show initiative in tackling issues within the service and in relation to other agencies. \n • Act as a champion for the implementation of the pilot programme in your area \n • Hold a full driving license, have access to a car and be able to travel across the pilot area as required. \n • Partake in evening and weekend work as required. \n \n Person specification \n Essential experience \n • Direct work with vulnerable service users \n • Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. \n • In managing safeguarding issues and procedures. \n • Writing and presenting information formally and informally, to a range of audiences. \n • Working within legislative frameworks and using this application to develop, influence and encourage partnership working. \n • Working within conflict management continuum. \n • Evidence of keeping reliable and timely reporting and meeting deadlines. \n \n Desirable experience \n • Work with victims and or perpetrators of domestic abuse. \n • Work with service users with complex needs and/or challenging behaviour. \n • Working with service users with diagnosed mental health issues \n • Working with service users with substance misuse \n • Work with young people aged 16-25 years. \n • Of using pro-social modelling and motivational interviewing in practice. \n \n Knowledge and understanding: \n • Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. \n • An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. \n • Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. \n • Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. \n • Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. \n • Understand multi-agency partnerships in relation to domestic abuse. \n • An understanding of the Marac process at an operational level; \n • Understanding of the child protection system. \n \n Skills \n • Ability and willingness to work independently and as part of a team. \n • Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. \n • IT skills, including use of Microsoft Office. \n • Hold a relevant degree, a vocational qualification or equivalent experience. \n • Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. \n • Empathy \n • Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. \n • Have excellent interpersonal skills. \n • Ability to lead and facilitate discussions to achieve a positive outcome. \n • Excellent networking skills and the ability to develop strong working relationships with other agencies. \n • Reflection and self-awareness. \n \n Attributes \n • Have confidence in their own ability to make decisions. \n • An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: \n • Excellent communication skills (both written and oral). \n • Belief in perpetrator behaviour change. \n • A comprehensive understanding of risk. \n • Range of experience in domestic abuse sector. \n • Capacity to manage raw emotions including conflict, challenge and trauma. \n • Proactive and self-motivated.

Job Title: Head of Garment Technology \n Department: Product \n Reporting to: Product Director \n Direct Reports: Senior Garment Tech & Junior Garment Tech \n Contract type: Permanent, 40 hours per week \n Location: Head office in Bermondsey. Hybrid working- 4 days per week in the office \n \n About the Fold: \n The Fold London is an award winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. \n \n With a multichannel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. \n \n As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. \n \n Role Overview: \n The Head of Garment Technology is the guardian of product integrity. Our customer buys us for fit, cut and longevity, making technical excellence central to the brand proposition. \n \n You will lead fit, sizing, construction, quality, technical compliance and ESG across all categories and routes to market. From block development and prototype approval through to bulk delivery, you will set and embed technical standards, ensuring consistency across both internal teams and suppliers. \n \n As the most senior technical voice in the business, you will lead and develop the Garment Technology team while influencing product, sourcing and buying decisions as we continue to grow internationally. \n \n Key Responsibilities: \n \n Fit, Sizing & Technical Standards \n\n • Own The Fold's fit identity, including block libraries, grade rules, size charts and construction standards\n, • Lead fit sessions across all categories and make final fit decisions where required\n, • Maintain technical standards, manuals and specifications across the business\n, • Define and own international sizing strategy and grading\n, • Act as the technical authority on garment construction, fabric performance and manufacturing feasibility\n\n \n Product Quality & Returns Performance \n\n • Own fit approval, sealing, inspection and AQL standards from prototype to bulk production\n, • Analyse returns and customer feedback, identifying root causes and driving improvements\n, • Deliver returns reduction initiatives in partnership with Buying and Merchandising\n, • Own testing programmes, performance standards, care instruction accuracy and product risk assessment\n, • Partner with E-commerce to improve fit guidance and product information\n, • Ensure all products meet quality, sustainability and brand standards\n\n \n Supplier & Factory Management \n\n • Lead technical onboarding and assessment of suppliers\n, • Build strong relationships with supplier technical teams to resolve issues quickly and effectively\n, • Drive first-time-right approvals, reducing fit rounds, development time and cost\n, • Support sourcing decisions through supplier capability assessment\n, • Ensure suppliers receive clear technical standards, specifications and fit feedback.\n\n \n Critical Path & Process Ownership \n\n • Own technical milestones across the critical path, working closely with Design, Buying and Production\n, • Plan technical workflow around seasonal calendars and factory shutdowns\n, • Drive process improvements that increase speed and accuracy\n, • Establish technical KPIs and reporting frameworks\n, • Ensure robust PLM discipline and technical record keeping\n\n \n Compliance, ESG & Supply Chain \n\n • Ensure compliance with UK, EU and US product, labelling and safety requirements\n, • Monitor emerging legislation and develop readiness plans for future compliance requirements\n, • Build and maintain product data and traceability processes\n, • Own social compliance across the factory base, including audits and corrective action plans\n, • Lead supplier onboarding from an ethical, social and technical perspective\n, • Maintain supply chain transparency and oversight\n, • Lead ESG strategy, sustainability roadmaps and reporting\n, • Ensure sustainability and ethical claims are fully substantiated\n, • Report compliance and ESG performance to the leadership team\n\n \n Budget & Resource Ownership \n\n • Manage departmental, testing, sampling and compliance budgets\n, • Control quality-related costs, including supplier claims and rework\n, • Build business cases for technical investment and supplier development\n, • Partner with Finance and Merchandising to ensure technical costs are reflected in commercial decisions\n\n \n Team Leadership & Collaboration \n\n • Lead, develop and mentor the Garment Technology team\n, • Foster a high-performing culture built on accountability and excellence\n, • Partner closely with Design, Buying, Merchandising, Production and E-commerce\n, • Present technical strategy, risks and performance to senior leadership\n, • Balance priorities effectively in a fast-paced environment\n\n \n About You \n\n • Head of Technical, Technical Manager or Senior Garment Technologist experience within premium or luxury womenswear\n, • Expert knowledge of garment construction, pattern cutting, grading, tailoring and fabric behaviour\n, • Proven experience managing offshore suppliers, quality standards, audits and traceability\n, • Strong understanding of testing, AQL, risk assessment and product compliance.\n, • Experience leading ESG or sustainability initiatives within a product or supply chain function\n, • Proven track record of building and developing high-performing teams\n, • Experience managing departmental budgets and forecasting spend\n\n \n Skills & Attributes \n\n • Commercially minded with strong analytical capability\n, • Exceptional eye for fit, quality and finish\n, • Clear, decisive and confident communicator.\n, • Solutions-focused, resilient and able to perform under pressure\n, • Collaborative relationship builder with a willingness to travel internationally as required\n\n, • \n Benefits & Perks: \n\n • 33 days holiday (25 days + bank holidays) + option to buy more!\n, • Pension scheme & Salary sacrifice options\n, • Financial wellbeing platform\n, • £1,250 annual The Fold gift voucher\n, • Bike to work scheme\n, • Employee Assistance Programme\n, • Enhanced maternity pay\n, • Friends & family discount – enjoy 50% off\n, • Monthly social events, plus summer & Christmas parties\n, • Summer Fridays\n, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea\n\n \n Why The Fold \n\n • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in\n, • Opportunity to play a highly visible role in a growing premium fashion brand\n, • Direct exposure to the leadership team and key strategic initiatives\n, • Broad and genuinely commercial remit with real influence on business performance\n, • Opportunity to help shape the next stage of international and operational growth\n, • Entrepreneurial environment with high levels of ownership and autonomy\n, • Collaborative culture with ambitious plans for the future\n, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally.\n\n \n Diversity and Inclusion \n We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

ABOUT US \n \n Evan Evans is the most established and best reviewed sightseeing operator in London and has been accompanying visitors on city tours and out of town excursions since 1933. Our mission is to provide high quality, immersive sightseeing experiences that showcase the beauty, heritage, and excitement of Britain and beyond. Our offering includes day tours by coach, walking tours, rail trips, private chauffeur & small group experiences, and we also provide tickets to London’s most popular attractions, river cruises and hop-on hop-off tours. \n \n Evan Evans is a proud member of The Travel Corporation (TTC) an award-winning family of 18 brands serving more than 1 million travellers worldwide each year. \n \n OUR VALUES \n Our values shape every hire we make and every team we build: \n \n 🌍 Value Every Voice — we put people first \n 🤝 Act with Integrity — we do what’s right \n 🧭 Explore Beyond Boundaries — we’re driven by curiosity \n 🎯 Own the Outcome — we take responsibility for our decisions \n ✨ Succeed Together — we’ve got each other’s backs \n \n POSITION PURPOSE \n \n Working within a vibrant team in our central London office, the Operations Executive is responsible for the smooth running and operation of our day tours and bespoke premium experiences, whilst maintaining a superior standard of customer service to achieve the company's service targets. \n \n Working in a team environment, the role is focused on service excellence and becoming an expert across our product range, including tailor-made itineraries for premium guests, enabling us to continue being the highest-reviewed day tour operator. \n \n KEY RESPONSIBILITIE \n \n Accurately prepare and issue quotations for bespoke and premium travel experiences within agreed deadlines. \n\n • Upsell relevant products and services where appropriate.\n, • Ensure all travel documents are correctly prepared and distributed to suppliers, guides and/or guests.\n, • Deliver all tours and bespoke experiences to the highest operational standards by working closely with suppliers, guides, and internal stakeholders.\n, • Ensure all guest experiences meet or exceed expectations.\n, • Manage any emergencies that arise while guests are travelling, escalating to management when required.\n, • Monitor rail, venue, and road closures and take proactive action to minimise guest disruption.\n, • Investigate and respond to negative feedback received via email or review platforms.\n, • Coordinate the recovery and return of lost property in a timely manner.\n\n \n Support Operations Management with additional tasks as required by the business. \n\n • Maintain accurate and up-to-date knowledge of the full product range.\n, • Participate in ongoing training and development initiatives.\n, • Proactively suggest new ideas and improvements to existing processes.\n, • Build and maintain strong relationships with suppliers and partners to ensure the successful delivery of high-quality tours and bespoke experiences.\n, • Collaborate with teams across the business to develop and maintain best practices.\n, • Work closely with the Guest Services team to deliver a consistently high level of customer satisfaction throughout the entire guest journey.\n, • Adhere to company KPIs and achieve individual performance targets.\n\n \n ROLE SUCCESS CRITERIA \n\n • Tours and bespoke experiences delivered to the highest operational standards.\n, • Guest experiences meet or exceed expectations.\n, • Quotations and travel documents prepared accurately and within agreed deadlines.\n, • Guest disruption and operational emergencies managed proactively and effectively.\n, • Company KPIs and individual performance targets achieved.\n\n \n KEY INDIVIDUAL TRAITS \n\n • Attention to detail: Strong organisational and prioritisation skills with excellent attention to detail.\n, • Calm and proactive: A calm, proactive, and solutions-focused approach when working under pressure.\n, • Collaborative: Ability to work independently and collaboratively within a team, with effective written and verbal communication skills.\n\n \n YOUR EXPERIENCE AND EXPERTISE \n\n • Experience in an operational or travel coordination role.\n, • Strong organisational and prioritisation skills with excellent attention to detail.\n, • Effective written and verbal communication skills; ability to manage multiple tasks and work to tight deadlines.\n, • Ability to work independently and collaboratively within a team; passion for delivering outstanding guest service.\n, • Good IT skills, including Microsoft Office (particularly Outlook, Excel, and Word). Desirable: Strong knowledge of London and Great Britain; previous experience within the travel or tourism industry; experience coordinating bespoke or premium travel experiences.\n\n \n TRAVEL & OTHER REQUIREMENTS \n\n • Contract: Maternity Cover – 6 Months\n, • Location: Evan Evans Head Office – 258 Vauxhall Bridge Road, London, SW1V 1BS\n, • Hybrid role\n, • Rotational shifts\n, • Five (5) days out of seven (7), including weekends and Bank Holidays, in line with business requirement\n\n \n WHY JOIN US? \n \n At TTC, we’re growing fast and looking for ambitious people who want to be part of \n our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career \n Alongside this, we offer a strong benefits package, including private medical healthcare, paid volunteering days, and a host of additional benefits. \n \n If you’re ready to build your career in Travel & Tourism and make an impact - click apply today!

Job Title: Learning & Development Business Partner \n Location: Hybrid Working - 4 Days in our office in Bloomsbury, London & 1 day WFH \n Salary: Competitive + Excellent Benefits \n Contract Length: 12 months FTC \n \n About the Role: \n \n At Imperial London Hotels, we believe our people are the difference. As we continue to evolve and invest in the future of our talent, we're looking for an ambitious Learning & Development Business Partner to join our People & Development team. \n We're looking for someone who can act as a trusted partner to our hotel leaders, identify capability gaps, design innovative learning solutions, and deliver projects that have a genuine impact on business performance, employee growth, and guest experience. \n \n What You'll Be Doing: \n \n\n • You'll work closely with General Managers, Heads of Department and People leaders across the business to identify skills gaps, performance challenges and future capability needs\n, • Use people insights, business data and stakeholder feedback to recommend impactful development solutions\n, • Create engaging learning experiences that go beyond the classroom\n, • Develop blended, digital and AI-enabled programmes that support operational excellence\n, • Facilitate workshops and discussions that challenge thinking, build capability and drive action\n, • Help shape talent pathways and career progression opportunities across Imperial London Hotels\n, • Contribute to succession planning and workforce development initiatives\n, • Support the creation of skills frameworks and learning pathways that enable long-term growth\n, • Manage L&D projects from concept through to implementation\n, • Measure effectiveness through data, learning analytics and business outcomes\n, • Use insight to continually improve learning experiences and demonstrate value\n, • Promote learning initiatives across the business\n, • Ensure onboarding, compliance and essential learning activities are delivered effectively\n, • Help create a culture where people can develop, thrive and build rewarding careers\n\n \n What We're Looking For: \n \n\n • At least 3 years' experience in Learning & Development\n, • Experience partnering with managers and operational leaders to identify development needs\n, • Strong learning design and facilitation experience\n, • Excellent stakeholder management and influencing skills\n, • The confidence to challenge constructively and drive change\n, • The ability to manage multiple priorities in a fast-paced environment\n, • A recognised L&D, training or facilitation qualification\n, • CIPD Level 3 (or equivalent experience)\n\n \n It Would Be Great If You Also Have: \n \n\n • Experience in multi-site hospitality, retail or other customer-focused environments\n, • CIPD Level 5 qualification\n, • Experience with coaching, mentoring or management development\n, • Knowledge of digital learning platforms, learning analytics and AI-enabled learning solutions\n\n \n What You Will Get In Return: \n \n\n • 20 days holiday (plus Bank Holidays)\n, • Access to ILH Training Academy programmes, apprenticeships and supported study\n, • Holiday Purchase Scheme\n, • Complimentary uniform dry cleaning, plus discounted personal dry cleaning\n, • Interest free Season Ticket Loan\n, • Workplace Pension\n, • Team member flat rate and 50% friends and family hotel discount\n, • 50% discount across ILH F&B outlets\n, • Discounted drinks at Blooms Café\n, • Employee funded Health Cash Plan\n, • Local Bloomsbury discounts\n, • Early Pay access\n, • Shopping discounts with selected retailers\n, • Salary sacrifice schemes including nursery care, cycle to work, and technology\n, • Access to mental health first aiders, wellbeing support and the Employee Assistance Programme\n\n \n Why Join Imperial London Hotels: \n \n For nearly 190 years, Imperial London Hotels has been welcoming guests to the heart of London. Today, we're proud to operate a collection of iconic hotels and provide rewarding careers for thousands of colleagues. \n \n When you join us, you'll become part of a business that is committed to developing its people, embracing innovation and creating opportunities for growth. \n \n Ready to Make an Impact? \n \n If you're a commercially minded L&D professional who loves partnering with leaders, shaping capability and delivering learning that drives real results, we'd love to hear from you! \n \n #LI-IMP

Data Operations Manager \n Location: London (hybrid, min. 3 days/week in our Farringdon office). We will also consider applications for a remote home-based contract for those who live more than 90 minutes away from the office. \n Company: Ascend Media (Elite Traveler, Spear’s, The World of Fine Wine, World of Fine Spirits) \n \n About us \n Ascend Media is home to some of the world’s leading luxury media brands: Elite Traveler, Spear’s, The World of Fine Wine, and The World of Fine Spirits. We create world-class content, digital platforms, and immersive brand experiences that connect with ultra-high-net-worth audiences and luxury brands worldwide. \n \n About the role \n We’re looking for a highly organised and detail-oriented Data Operations Manager to join our Data & Insights team. \n \n This role is responsible for the day-to-day operational delivery of data projects, ensuring that work is effectively planned, coordinated, executed, and delivered to a consistently high standard. Sitting at the intersection of data, editorial, and operations, the Data Operations Manager will coordinate team activity, maintain and improve databases and datasets, oversee data quality processes, and ensure projects progress smoothly from planning through to delivery. \n \n Working closely with the Data & Insights Director, data researchers, editorial teams, and other stakeholders across the business, you will translate priorities and project requirements into clear execution plans, allocate and coordinate work, monitor progress, and ensure that data remains accurate, complete, structured, and well maintained. \n \n Key responsibilities \n Data operations and database management \n\n • Oversee the day-to-day maintenance and management of databases and structured datasets across the Data & Insights function.\n, • Ensure data is accurate, complete, consistent, and maintained according to agreed standards.\n, • Coordinate regular data validation, auditing, cleaning, and quality assurance processes.\n, • Identify data gaps, inconsistencies, duplicates, and structural issues, and coordinate their resolution.\n, • Ensure database structures, fields, taxonomies, and documentation are maintained consistently.\n, • Support the continuous improvement of data management processes and operational standards.\n, • Maintain clear documentation covering database structures, processes, data definitions, and operating procedures.\n\n \n Project delivery and team coordination \n\n • Coordinate the execution of data and rankings projects from planning through to final delivery.\n, • Translate project priorities into clear tasks, timelines, responsibilities, and deliverables.\n, • Coordinate day-to-day team workloads and ensure priorities and expectations are clearly communicated.\n, • Create and maintain detailed project plans, workflows, trackers, and delivery schedules.\n, • Monitor progress across multiple projects and proactively follow up on outstanding actions and dependencies.\n, • Identify risks, delays, resource constraints, or process gaps and escalate them where appropriate.\n, • Ensure projects are delivered accurately, efficiently, and according to agreed timelines.\n\n \n Data quality and quality assurance \n\n • Own and coordinate quality assurance processes across data projects and ongoing database maintenance.\n, • Establish and maintain clear data quality checks and validation procedures.\n, • Review datasets and project outputs for accuracy, consistency, completeness, and adherence to defined requirements.\n, • Ensure quality checks are completed before data is published, transferred, or handed over to another team.\n, • Track recurring data quality issues and implement processes to reduce errors and improve consistency.\n, • Promote strong attention to detail and accountability for data quality across the team.\n\n \n Cross-functional and editorial coordination \n\n • Act as a key operational link between the Data & Insights team and editorial stakeholders.\n, • Coordinate timelines, requirements, dependencies, and handovers between teams.\n, • Follow up with stakeholders to ensure required information, decisions, and deliverables are provided on time.\n, • Translate meetings and discussions into clear briefs, specifications, action plans, and responsibilities.\n, • Ensure project requirements and changes are clearly documented and communicated to the relevant teams.\n, • Support smooth collaboration between data, editorial, commercial, and other relevant business functions.\n\n \n Process management and continuous improvement \n\n • Map, document, and maintain operational processes and standard operating procedures.\n, • Ensure agreed processes are consistently followed across projects and ongoing data operations.\n, • Identify inefficient, unclear, or repetitive processes and recommend practical improvements.\n, • Help introduce greater structure, consistency, and scalability across the Data & Insights function.\n, • Support the implementation and adoption of tools and workflows that improve team efficiency and data quality.\n\n \n Skills and experience \n Essential \n\n • Strong organisational, operational, and project management skills.\n, • Experience coordinating teams, workloads, projects, or operational delivery.\n, • Strong attention to detail and a clear quality-control mindset.\n, • Experience working with structured data using Excel, Google Sheets, or similar tools.\n, • Experience working with databases, CRM platforms, content databases, or other structured data systems.\n, • Experience with data validation, database maintenance, data auditing, or quality assurance processes.\n, • Ability to translate complex discussions and requirements into structured plans, documentation, and actionable tasks.\n, • Strong communication and stakeholder management skills.\n, • Ability to manage multiple priorities, projects, and deadlines simultaneously.\n, • A proactive approach to identifying and resolving operational issues.\n\n \n Desirable \n\n • Experience working with rankings, research databases, awards, directories, or other data-driven products.\n, • Experience working with editorial teams or content production workflows.\n, • Familiarity with CRM systems, survey platforms, or data collection tools.\n, • Experience developing data quality frameworks or QA processes.\n, • Experience creating and maintaining SOPs, process maps, and operational documentation.\n, • Experience coordinating researchers, data teams, or other operational teams.\n\n \n About you \n You are someone who: \n\n • Loves structure, clarity, and organisation.\n, • Naturally turns priorities into clear plans and actionable tasks.\n, • Enjoys coordinating people and keeping complex projects moving.\n, • Spots inconsistencies and data quality issues that others might miss.\n, • Takes ownership of ensuring databases and datasets remain accurate and well maintained.\n, • Enjoys turning messy discussions into clear workflows, documentation, and execution plans.\n, • Is comfortable following up, challenging inconsistencies, and ensuring agreed actions are completed.\n, • Thrives in a cross-functional environment with multiple parallel projects and priorities.\n, • Balances attention to detail with a strong focus on delivery and execution.\n\n \n Company benefits \n\n • 25 days' holiday (plus bank holidays)\n, • Additional days off for your birthday, health and well-being day and volunteering day\n, • Subscription to Group publications and all other online content\n, • Access to a discounted shopping program\n, • Cycle to work scheme\n, • Enhanced family leave pay offers\n, • Enhanced company sick pay after probation\n\n \n Applications meeting the selection criteria will be reviewed as soon as possible. \n \n Progressive Media Investments (Ascend Media) values diversity and is an equal opportunity employer. Please inform the hiring manager if you require any reasonable adjustments so that you can fully participate in the recruitment process. \n \n Please note, candidates must have, or be able to obtain, the right to live and work in the United Kingdom as we are unable to offer sponsorship for this role.

Description \n \n Job Title: Head of Operations ( Loveday Abbey Road) \n Professional Reporting Line to: Director of Operations/MD \n Direct Reports: Head Chef, Housekeeping, Hospitality Supervisor, Lifestyle Partner and Maintenance Technician \n Role Purpose \n The Head of Operations is a senior leadership role responsible for the operational delivery, standards and performance of all non-clinical functions across the residence. \n The role brings together the disciplines of a five-star hotel with the operational responsibilities and standards required within Loveday. \n \n The Head of Operations will ensure that every aspect of the member experience - from the presentation of the residence and quality of dining to housekeeping, lifestyle, maintenance and hospitality - is delivered consistently, efficiently and to an exceptional world-class standard. \n The Head of Operations will provide visible leadership to the Heads of Department and create a culture in which exceptional hospitality, attention to detail, commercial awareness and operational discipline are embedded throughout the residence. \n \n This role will also work in partnership with subject experts being the Executive Chef and Director of Property. \n The Head of Operations will have overall responsibility for the performance and day-to-day leadership of the non-clinical operation, ensuring departments work collectively rather than as individual functions. \n This role will oversee the complete member and family experience outside of direct clinical care, including arrival and welcome, concierge and reception, dining, housekeeping, lifestyle and events, maintenance, environmental standards and the overall presentation and atmosphere of the residence. \n The role will ensure that operational standards reflect those expected within the finest hotels and private members' clubs, while recognising the additional regulatory, safeguarding, health and safety and operational responsibilities of a care home environment. \n \n Clinical and care functions remain under the leadership and accountability of the relevant clinical leadership structure. \n \n Key Responsibilities \n Operational Leadership \n Provide leadership, direction and accountability to all non-clinical Heads of Department. \n Establish clear operating standards, departmental objectives, KPIs and accountability across each function. \n Lead daily operational meetings and ensure effective communication and coordination between departments. \n Maintain a highly visible presence throughout the residence, regularly inspecting member areas, back-of-house operations and service delivery. \n Identify operational issues quickly and ensure appropriate corrective action is taken. \n Ensure departmental rotas, resources and working practices are aligned to occupancy, member requirements and business needs. \n Create a culture of ownership in which Heads of Department are accountable for the performance, presentation and financial management of their areas. \n \n Ensure complaints are managed within the complaints policy framework and work to resolve to reduce/remove negative brand impact \n Ensure a 5* rating on Doctify and a minimum of 9.5 on Carehome.co.uk \n \n Five-Star Member Experience \n Take ownership of the non-clinical member journey and ensure an exceptional, highly personalised experience is delivered consistently. \n Ensure service standards reflect luxury hospitality and are aligned with our brand positioning and reputation for the best in class \n \n Ensure individual member preferences are understood, recorded and communicated effectively between departments. \n Oversee VIP arrangements, family visits, events, celebrations and other significant member experiences. \n Work closely with clinical colleagues to ensure hospitality and operational services complement each member's individual care requirements. \n \n Hospitality & Front of House \n Oversee reception, concierge and hospitality services, ensuring an exceptional welcome for members, families, professionals and guests. \n Ensure front-of-house colleagues demonstrate outstanding presentation, communication, discretion and service. \n Establish and maintain service standards for guest management, telephone handling, member requests, dining reservations, transport and concierge arrangements. \n \n Dining Experience and Beverage Experience \n Provide operational oversight of the kitchen and food and beverage functions. \n Work with the Executive Chef and Head Chef to ensure outstanding food quality, presentation, choice and service. \n Ensure the dining experience reflects luxury hospitality standards across our restaurant, private dining, room service and events. \n Monitor member feedback, menu quality, dining participation and service standards. \n Ensure food costs, purchasing, waste and labour are effectively controlled within budget and without compromising quality. \n Ensure all food safety, allergen, hygiene and regulatory requirements are consistently maintained. \n ctivity and staffing levels are appropriately managed against occupancy and budget \n \n Maintenance, Facilities and Environment \n \n Oversee maintenance and facilities management to ensure the residence is safe, compliant and maintained to an exceptional standard. \n Ensure planned preventative maintenance programmes are robust and completed within required timescales. \n Maintain oversight of statutory testing, servicing, contractor management and maintenance records. \n Ensure defects affecting member experience are identified and resolved quickly. \n Work closely with relevant colleagues on fire safety, emergency preparedness, business continuity, health and safety and environmental compliance. \n People and Leadership \n \n Ensure Loveday ethos and values are always demonstrated by the Head of Operations and wider team \n Lead, coach and develop Heads of Department, setting clear expectations for leadership and performance. \n Ensure departments recruit and retain colleagues who demonstrate both technical competence and a genuine luxury service mindset. \n Develop succession plans and identify future departmental leaders. \n Support Heads of Department with performance management, absence, conduct and capability issues in conjunction with HR. \n Champion colleague engagement and create a culture of professionalism, collaboration and pride. \n Ensure departmental training is completed and that colleagues remain competent in both their functional responsibilities and wider care-environment requirements. \n \n Quality, Compliance & Risk \n \n Ensure all non-clinical functions operate in accordance with organisational policies, regulatory requirements and relevant legislation. \n Work collaboratively with key stakeholders and the clinical team to support CQC compliance and organizational standards \n Maintain clear operational audit programmes covering areas including food safety, housekeeping, maintenance, health and safety, fire safety and environmental standards. \n Support investigations, complaints and incidents where operational or hospitality functions are involved. \n Recognise that while the role is non-clinical, every operational function contributes to members' safety, wellbeing, dignity and quality of life. \n \n Commercial & Financial Performance \n \n Take responsibility for departmental payroll, expenditure and controllable operating costs across the functions reporting to this role \n Ensure staffing structures and rotas reflect occupancy and operational requirements. \n Monitor agency and overtime usage and challenge unnecessary expenditure. \n Manage departmental purchasing, stock control and supplier performance. \n Identify opportunities to improve productivity and efficiency while protecting member experience and quality. \n Support revenue-generating opportunities including private dining, events, guest services and other relevant services where appropriate. \n Work collaboratively with sales and leadership teams to ensure the residence presents exceptionally for prospective members and families. \n \n The Head of Operations should operate as the custodian of the member experience and operational standards within the residence. \n They should be equally comfortable inspecting the presentation of a member suite, reviewing food costs with the Chef, challenging a maintenance programme, reviewing housekeeping productivity, discussing an individual member's lifestyle preferences or welcoming an important family or professional visitor. \n This is not a traditional facilities or care-home operations role. It requires an individual who combines the service mentality and attention to detail of five-star hospitality with the discipline, accountability and understanding required to operate within a highly regulated care environment. \n \n Experience & Attributes \n The successful candidate will ideally have significant senior operational leadership experience within luxury hospitality, five-star hotels, private members' clubs, premium senior living or another high-touch service environment. \n They will demonstrate: \n Exceptional operational leadership and attention to detail \n Experience managing multiple Heads of Department \n Strong knowledge of luxury hospitality and service standards \n Commercial and financial acumen \n Experience managing payroll, budgets and departmental costs \n Strong understanding of facilities, maintenance and health and safety \n Experience of food and beverage operations \n Excellent people leadership and coaching capability \n Confidence managing demanding and discerning customers \n Strong problem-solving and decision-making skills \n The ability to balance exceptional service with operational efficiency \n An understanding of regulated environments, ideally including health or social care \n High personal standards, discretion and professionalism \n A visible, hands-on and highly accountable leadership style \n \n Above all, the Head of Operations will understand that luxury is created through consistency, personalisation and attention to detail - and will ensure that every non-clinical aspect of the residence is to world class standard \n

\n Who Are We?\n Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. \n Job Category Underwriting Target Openings 1 What Is the Opportunity?\n Our Cyber Underwriting team are looking for a high-impact Managing Director to lead our London Market and UK & Ireland underwriting teams, You'll sit at the heart of our Cyber portfolio and partner closely with our Head of Cyber to shape the strategic direction and sustained growth of the book. Drawing on your breadth of market experience, you'll blend executive leadership with hands-on underwriting influence — building and developing a high-performing team while driving how we grow and differentiate across the London Market. You'll set the tone on pricing and risk selection, provide senior oversight on complex and high-profile accounts, and act as a credible, authoritative market presence through broker relationships, thought leadership, and industry events. With ownership of production, profitability and underwriting excellence, you'll report on portfolio performance and play a defining role in executing our Cyber strategy. This is an exceptional opportunity for a senior leader with deep Cyber expertise and a strong footprint across Lloyd's and the wider London and UK & Ireland markets to shape portfolio performance and leave a lasting mark on the future of our Cyber business. \n Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do?\n \n • Implement long and short-term business strategies to effectively achieve profit and growth objectives for assigned locations.\n, • Participate in the development of strategic business planning activities that are designed to increase the business unit's presence in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives.\n, • Participate in the establishment of underwriting and marketing strategies and standards that reflect local market competitive conditions and, at the same time, meet our growth and profit goals.\n, • Direct all marketing and underwriting activities of Underwriters to ensure that productions and underwriting objectives with respect to profitability are achieved.\n, • Marketing and underwriting responsibilities include, but are not limited to:\n \n, • Meeting with brokers to maintain and develop positive and productive relationships.\n, • In this capacity, assures that our contractual commitments are met and our production opportunities are maximized.\n, • Representing the company and underwriting strategy in the location(s) to brokers , employees and the community.\n, • Working with other business units as appropriate to support market presentation objectives and seek out cross sell opportunities as appropriate.\n, • Maintain the highest level of customer service.\n, • Direct and manage the delivery of excellent account administration services.\n, • Develop and maintain effective relationships with internal resources (e.g., Distribution Claim, Operations, etc.) to ensure delivery of all related service to clients.\n, • Hire, develop, and retain and excellent staff who will support profit, growth, and expense management goals.\n, • Perform other duties as assigned.\n \n What Will Our Ideal Candidate Have?\n \n, • Bachelor's Degree or higher education level preferred\n, • Knowledge of commercial product, operations, and broker distribution.\n, • Previous managerial experience.\n, • Ability to set clear direction by defining goals and priorities.\n, • Exceptional organization, quantitative reasoning, critical thinking, interpersonal, time management, verbal and written communication skills.\n, • Leadership: Consistently sets clear direction by defining goals and priorities Makes sound decisions Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right thing Energizes others to commit to achieving the highest standards Establishes and maintains an environment that encourages everyone to act in the best interest of the company\n, • Business Knowledge: Clearly demonstrates specific knowledge requirements Knows how to get things done\n, • Underwriting and Marketing Strong marketing and technical underwriting skills necessary to achieve established and stretch business goals Recognizes and acts on opportunities to penetrate new markets to increase market share Takes intelligent risks Professionally correct\n, • Financial: Understands the business objectives and can act in a decisive manner to achieve financial results\n, • Customer Focus: Identifies customer needs and takes appropriate action to meet those needs Acts with a sense of urgency Strong knowledge of competitive market conditions\n, • Teamwork Establishes strong coalitions and networks both within and outside the Division/Company/Enterprise\n, • Self Management: Takes responsibility for decisions and actions Manages own work, and directs the work of others\n What is a Must Have?\n \n, • Extensive Commercial Underwriting experience.\n What Is in It for You?\n \n, • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.\n, • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.\n, • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.\n, • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.\n, • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.\n Employment Practices\n Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/. \n Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland. \n Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support. \n Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. \n Travelers has been recognized by organizations such as G.I. Jobs and Military Times. \n Our employees are valuable assets to their hometowns, volunteering for important causes each year. \n Imagine other opportunities here. \n #J-18808-Ljbffr

Who Are We \n Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. \n \n At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future. \n \n This role is based in our Hammersmith, London office. \n \n Why This Role Matters \n The Director of Revenue Operations is responsible for building and leading the commercial operating system that powers Hansen's Energy & Utilities business. This role ensures there is one pipeline, one forecast, and one trusted source of commercial truth across a global business spanning four regions, multiple currencies, and a diverse mix of services, software licences, subscriptions, and evergreen contract models. \n \n As Hansen continues to invest in ambitious growth, this role brings together the people, processes, systems and governance needed to drive consistent, data-led decision-making and predictable revenue performance. The role owns the commercial technology ecosystem across Marketing, Sales and Customer Success, ensuring data integrity, forecasting accuracy and operational excellence throughout the customer lifecycle. \n \n A key responsibility is establishing how revenue retention is measured, managed and improved across Hansen's extensive installed customer base, including its significant portfolio of evergreen contracts. By creating clear commercial definitions, robust governance and consistent operating standards, this role enables regional teams to manage customer relationships effectively and deliver reliable forecasts. \n \n This is a unique opportunity to build and shape a critical function within a newly evolving Growth organisation. Reporting directly to the EVP Growth & GTM and sitting on the Growth Leadership Team, the successful candidate will define the strategy, structure and operating model for Revenue Operations while leading a team of 5-6 professionals across commercial systems. \n \n What You’ll Do \n\n • Own and optimise Hansen's commercial operating platform, ensuring Dynamics 365 remains the single source of truth across Marketing, Sales and Customer Success.\n, • Lead forecasting, pipeline management, and revenue reporting, establishing consistent definitions, processes and governance across all regions.\n, • Deliver actionable commercial insights through dashboards, analytics, attribution modelling and performance reporting.\n, • Define and manage the retention framework, providing visibility of customer risk, retention performance and revenue opportunities across the installed base.\n, • Oversee pricing governance, deal desk support, and quote-to-contract processes to drive commercial discipline and profitable growth.\n, • Lead the commercial technology stack, including ongoing optimisation, adoption and the successful transition from Market to Dynamics 365 Customer Insights Journeys.\n, • Partner with Regional EVPs, Finance, HR, and Customer Success leaders on territory planning, quota support, incentive administration and broader commercial planning activities.\n, • Build and lead a high-performing Revenue Operations team covering commercial systems, analytics, customer success operations and process excellence.\n, • Champion continuous improvement and AI-enabled capabilities that enhance productivity, data quality and commercial decision-making.\n\n \n What You Bring \n\n • Proven experience leading Revenue Operations across Marketing, Sales and Customer Success within an enterprise B2B software environment.\n, • A strong track record of owning and developing CRM platforms as strategic business systems, with extensive experience of Microsoft Dynamics 365 is required.\n, • Expertise in forecasting, pipeline governance, reporting and commercial performance management in complex, multi-region organisations.\n, • Strong analytical and data-driven decision-making skills, with the ability to translate insights into commercial action.\n, • Experience operating across multiple countries, currencies and revenue models, including subscription and recurring revenue businesses.\n, • The ability to establish governance, processes, and operating disciplines while influencing senior stakeholders and driving organisational alignment.\n, • Comfortable working in a high-growth, transformational environment where new frameworks, processes and ways of working are being built and embedded.\n\n \n Why Join Us? \n At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams. \n \n If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you. \n \n Contact Us \n If you possess the desired skills and enthusiasm, please “Apply Now” via the link. \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n Visit our website at hansencx.com for more information. \n \n Data Privacy Notice \n By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations. \n

The Job \n \n We are seeking a suitably experienced and highly motivated individual to join us. This role will perform the duties of the Quality Manager, taking sole ownership of the companies Quality Management System. This position requires the individual to have worked in a similar capacity previously with a proven track record. The role is based at our London office. \n \n You should be able to be client facing with the ability to develop strong relationships within the company and others. You will work as part of a team but should be happy working independently. This role involves working closely with the engineering staff, and would suit a bright, confident individual, with a positive outlook and good communication skills. \n \n WHO are ME Engineers? \n \n ME Engineers are an international consulting engineering firm providing engineering solutions for large scale, complicated and fast paced projects worldwide. Our clientele includes a diverse array of architects, developers, universities, and others of all sizes who demand excellence from their consultants. ME operates from 17 global offices and provides opportunities for our employees to work on some of the most exciting and innovative projects around the nation and world. \n \n As Quality Manager you will: \n \n The Quality Manager will collaborate with technical members of staff as outlined in the section below. The role will be consistent with company processes, values, and timelines to ensure that team and company goals are met. The role may include Line management of QA staff across the UK offices. \n \n The role will include but not exclusively: \n \n QA Manager Overview \n \n Perform duties of the Quality Manager, including audits, updates, system maintenance/improvements including all necessary duties to ensure our quality management system is fully operational and effective. \n \n ISO Compliance Activities \n \n • External audit, including preparation, scheduling & Action external audit OFIs. \n • Internal audit timetables and implementation \n • Implement procedures in line with QMS. \n • Conduct and minute internal QMS management meetings. \n • Updates of QMS as required including changes within the ISO framework. \n • Maintain (or obtain) Certified ISO internal auditor status. \n • Implementation and consistency of ISO across the UK offices \n • Ownership of Practice Quality Manual \n • Assist to monitor company suppliers register. \n • Review and maintain Company Risk & Opportunities register, Corrective Action, Continual Improvement, Non-Conformity and Customer Satisfaction Log(s) \n \n Quality Management Activities \n \n • Procedure updates and monitoring related to lessons learned and QMS. \n • Communication procedures \n • Standardisation of documents, inc. maintain Document Register/Intranet Portal(s) \n • Establish and maintain SharePoint standard document/template ‘Library.’ \n • Establish roles and responsibilities in specific procedures (i.e., BIM Model Share) \n • Conduct Inductions and periodic training. \n • Promote Quality and Constancy across all the Companies activities \n \n The Opportunity \n \n An exciting opportunity is available to join our team and contribute to their success in delivering a variety of interesting projects \n \n Your Qualifications/Skills \n \n • Proficiency in Day-to-day implementation of company processes in respect of, ISO 9001 (+ Knowledge of ISO 14001 & ISO 27001 also desirable) HS&E and CDM \n • Have completed Requirements Training Course - ISO 9001 \n • Have completed ISO 9001 Internal Auditor Training Course & hold current Certification \n • Experience of ISO Standards and auditing \n • Advanced MS Office skills \n • Experience of Deltek Vision (desirable) \n • Numerate \n • Excellent organisational skills \n • Extremely detail orientated and methodical \n • Adaptable to varying responsibilities and tasks. \n • Ability to multi-task \n • Highly proactive with the ability to set priorities, follow up and meet deadlines. \n • Able to communicate clearly, get on well with others at all levels and work well in a team. \n • Ability and interest in facilitating continual improvement systems. \n • Excellent timekeeping \n \n You believe in ME Engineers' values: \n \n • Build Trust & Respect \n • We are in this together \n • Embrace the challenge. \n • Be bold and passionate. \n • Creative problem solvers \n \n The Benefits \n \n • Competitive salary depending on experience and skills \n • Pension \n • Private Health insurance \n • Life insurance \n • Educational and professional development opportunities \n • 23 days’ holiday plus public holidays \n \n Why ME? \n \n ME is an employee-owned corporation. Our values and business focus are centred around not only our clients but also providing growth opportunities and a fantastic work environment for our employees. This opening provides an opportunity to not only grow your own personal career but also be a part of our exciting and growing family. \n \n We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, colour, religion, gender, sexual orientation, national origin, disability, or age. \n \n Full-time position with excellent salary and benefits. \n \n Due to the high amount of interest that we receive, we are unfortunately unable to respond to each application individually. Therefore, if you do not hear back from us then you have not been shortlisted for this role. \n

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place. YOUR IMPACTYou will manage a diverse portfolio of countries with a primary focus on the United States. Working alongside an experienced Director and Manager, you will help design, implement, and oversee strategic structures that deliver Partner awards tax-efficiently while strictly aligning with the firm’s global tax risk standards. You will act as a trusted advisor to Partners on their award delivery. This includes taking ownership of specific country-level requirements and managing day-to-day, direct interactions with Partners to address their tax-related inquiries. You will closely coordinate with the Corporate Tax, Employment Tax, and Mobility Tax groups to ensure that global strategies are successfully refined and properly implemented. You will foster strong internal partnerships with local office Finance teams and central corporate support functions (including Legal, Treasury, Benefits, and Finance) to guarantee that all award deliveries execute smoothly as planned. You will take a lead role in managing local tax audits concerning Partner awards and tax delivery. Additionally, you will provide critical technical support and project leadership on strategic, multi-country initiatives spanning the wider across the tax function. Your role is key in managing McKinsey’s global Partner population, ensuring excellent client service and advisory support to our Partners and mitigating risks associated with individual taxes across our global operations. You will work closely with various stakeholders within the firm to deliver exceptional tax expertise to both our Partners and the wider firm. You will join the Partner Tax Group, a critical team responsible for ensuring the tax-efficient, accurate, and seamless delivery of awards to the firm's global Partner Group. This group is comprised of over 3,000 senior employees across approximately 70 countries who jointly own the firm. To achieve this, the team works in highly collaborative partnerships with key internal departments—including Payroll, Benefits, Legal, HR, Accounting, and Finance—as well as external advisors.YOUR GROWTHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:\n\n • Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.\n, • A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.\n, • Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.\n, • Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.\n\n YOUR QUALIFICATIONS AND SKILLS\n\n • Educational Background: An excellent academic background, including a recognized tax or accounting qualification (ACA, ATT, CTA) or a recognized US tax qualification\n, • Experience: 10+ years of experience in US Federal and State personal taxes, including experience in the management of the personal tax affairs of US executives based in, or moving to or from, the US and related social tax/payroll withholding issues. This experience might have been gained either in accounting practice or in-house in a large multinational corporation. Experience ideally includes handling high-net worth individuals or senior executives\n, • Expertise: Experience in payroll withholding matters for US resident Partners, including State taxes in resident and non-resident States\n, • Problem-Solving Skills: Outstanding tax and problem-solving skills, with the ability to lead the design and implement workable tax operational processes\n, • Collaboration: Ability to collaborate effectively with colleagues at all levels within the organization and across a wide range of countries\n, • Independence: Ability to work independently, managing a number of projects simultaneously\n, • Global Perspective: Experience in leading global projects and multiple stakeholders\n, • Communication Skills: Very strong oral and written communication skills, with the ability to explain complex technical issues to various stakeholders\n\n FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. \n FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. #J-18808-Ljbffr

Department: Operations \n Location: SATS Ambulance, London NW2 7HD (Multi-site as required) \n Reports to: Chief Operating Officer (COO) \n Direct Reports: Duty Managers \n Job Purpose\n The Operations Manager is responsible for the day-to-day management of SATS Ambulance operations, ensuring the safe, effective and compliant delivery of private patient transport, ambulance services, international repatriations and healthcare support services. \n \n As a premium private healthcare transport provider, SATS places exceptional patient, family and client experience at the centre of everything it does. The Operations Manager will ensure every patient journey is delivered with professionalism, compassion, discretion and outstanding customer service. \n \n The role provides leadership to Duty Managers and frontline operational teams, ensuring high standards of patient care, operational performance, customer service, fleet management, compliance and staff welfare. \n Working closely with hospitals, healthcare providers, embassies, insurers, assistance companies, Heathrow Air Ambulance and internal departments, the Operations Manager will drive operational excellence, continuous improvement, regulatory compliance and service quality across the organisation. \n Key ResponsibilitiesOperational Management\n\n • Oversee the safe, effective and efficient delivery of all operational services.\n, • Manage private patient transport, ambulance operations, international repatriations and specialist healthcare transport services.\n, • Provide leadership and line management to Duty Managers.\n, • Review daily operational activity and ensure completion of operational checks.\n, • Act as the senior operational escalation point for staff and Duty Managers.\n, • Ensure appropriate staffing, resource planning and operational resilience.\n, • Maintain oversight of complex, priority and high-profile patient movements.\n, • Promote a culture of professionalism, compassion and customer care.\nStaff Management\n\n, • Monitor attendance, punctuality, conduct and professionalism.\n, • Conduct welfare meetings, supervision and performance reviews.\n, • Carry out uniform, PPE and appearance inspections.\n, • Undertake regular operational spot checks.\n, • Monitor mandatory training compliance.\n, • Ensure compliance with company policies and procedures.\n, • Conduct driver assessments and monitor driving standards.\n, • Review vehicle tracking and telematics data.\n, • Ensure completion of Vehicle Defect Inspections (VDIs) and vehicle cleaning checks.\n, • Promote accountability, teamwork and service excellence.\nFleet & Equipment Management\n\n, • Ensure operational readiness of the fleet.\n, • Oversee servicing, MOTs, repairs, maintenance and vehicle presentation.\n, • Monitor equipment servicing, calibration and operational readiness.\n, • Manage operational communications equipment and crew phones.\n, • Coordinate investigations relating to vehicle incidents.\n, • Manage fines, charges and vehicle-related compliance matters.\n, • Ensure vehicles reflect the professional image of the SATS brand.\nCompliance & Governance\n\n, • Ensure compliance with CQC standards, company policies, health and safety requirements and road traffic legislation.\n, • Oversee operational risk assessments and safe systems of work.\n, • Review operational policies and procedures.\n, • Produce and issue Operational Advice Notices (OANs) and safety briefings.\n, • Promote a positive reporting, governance and safety culture.\n, • Support the company's Safety Management System (SMS).\nService Delivery, Customer Experience & Client Relationships\n\n, • Ensure exceptional customer service standards across all operations.\n, • Build strong relationships with hospitals, healthcare providers, embassies, insurers and assistance companies.\n, • Attend client performance and review meetings.\n, • Ensure operational KPIs are consistently achieved.\n, • Monitor patient, family and client feedback.\n, • Investigate complaints, compliments and service concerns.\n, • Develop action plans to address service issues and improve performance.\n, • Ensure all communications are professional, compassionate and responsive.\n, • Promote a culture where customer experience is as important as operational performance.\n, • Act as the operational liaison with Heathrow Air Ambulance as required.\nQuality Assurance\n\n, • Conduct operational audits and compliance inspections.\n, • Audit third-party providers to ensure quality and compliance.\n, • Monitor service quality and customer experience trends.\n, • Identify areas for improvement and implement corrective actions.\n, • Ensure services consistently reflect the premium standards of the SATS brand.\nContinuous Improvement\n\n, • Identify opportunities to improve operational performance and efficiency.\n, • Introduce improvements that enhance patient care and customer experience.\n, • Support organisational change initiatives.\n, • Use operational data to drive decision-making and service improvements.\nHealth & Safety Responsibilities\n\n, • Promote a positive health and safety culture.\n, • Ensure compliance with health and safety policies.\n, • Investigate accidents, incidents and near misses.\n, • Ensure risk assessments are completed and reviewed.\n, • Monitor infection prevention and control standards.\n, • Ensure operational equipment remains safe and compliant.\n\n Person SpecificationQualifications\n\n • Educated to A-Level standard or equivalent experience.\n, • Full UK Driving Licence.\n, • Management qualification or equivalent management experience.\nExperience\n\n, • Significant experience within ambulance operations, patient transport, healthcare transport or emergency services.\n, • Experience managing operational teams.\n, • Experience investigating incidents and complaints.\n, • Experience managing fleet operations.\n, • Experience working against KPIs and performance measures.\n, • Experience leading service improvement initiatives.\n, • Experience managing customer service and client relationships.\nKnowledge\n\n, • Health and Safety legislation.\n, • CQC regulatory requirements.\n, • Fleet compliance requirements.\n, • People management principles.\n, • Risk management and governance.\n, • Private healthcare and patient-centred service delivery.\n, • International repatriation operations.\n, • Customer service excellence principles.\nSkills\n\n, • Excellent leadership and people management skills.\n, • Strong organisational and planning ability.\n, • Excellent communication and interpersonal skills.\n, • Strong problem-solving and decision-making skills.\n, • Ability to analyse operational performance data.\n, • Proficient with Microsoft 365 and operational systems.\n, • Excellent customer service and stakeholder management skills.\nPersonal Attributes\n\n, • Professional and approachable.\n, • Calm under pressure.\n, • Highly organised.\n, • Strong attention to detail.\n, • Self-motivated and accountable.\n, • Passionate about delivering exceptional patient, family and client experiences.\n, • Flexible and willing to work outside normal hours when required.\n\n Key Performance Indicators\n\n • Service delivery performance.\n, • Client contractual KPIs.\n, • Patient and client satisfaction scores.\n, • Complaint volumes and resolution times.\n, • Staff training compliance.\n, • Staff attendance and timekeeping.\n, • Uniform and professionalism standards.\n, • Fleet availability and utilisation.\n, • Vehicle servicing and MOT compliance.\n, • Vehicle cleanliness and VDI completion rates.\n, • Driver behaviour and telematics scores.\n, • Health and safety compliance.\n, • Audit outcomes.\n, • Staff engagement and retention.\n, • Repatriation mission performance.\n, • Customer feedback and recommendation rates.\n\n Working RelationshipsReports To\n\n • Chief Operating Officer (COO)\nDirect Reports\n\n, • Duty Managers\nKey Internal Relationships\n\n, • Clinical Team\n, • Fleet Team\n, • HR\n, • Training Department\n, • Senior Leadership Team\nKey External Relationships\n\n, • Hospital Managers\n, • Private Healthcare Providers\n, • Assistance Companies\n, • Insurance Partners\n, • Embassies and Consulates\n, • Heathrow Air Ambulance\n, • Third-Party Ambulance Providers\n, • Vehicle Maintenance Suppliers\n\n

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, we’re looking for a Global Head of Reinsurer Management to lead and shape our reinsurer engagement strategy. The strength of our market relationships, including a deep understanding of reinsurer behavior, truly differentiates our ability to provide delivery of capital and solutions to our clients, enabling long-term, strategic growth. Based in London, this role is pivotal in overseeing reinsurer relationships, driving market intelligence (MI) initiatives, and ensuring alignment across the firm. How you'll make an impact You’ll play a key role in building and maintaining strong partnerships with reinsurers while supporting Gallagher Re’s position as a global leader in the reinsurance market. Additionally, you’ll liaise with colleagues to implement sales-focused action items, manage executive schedules for reinsurer meetings, and serve as a resource for internal teams seeking additional capacity or opportunities. Here’s what you’ll do: • Design and implement the Reinsurer Engagement strategic plan, incorporating the business needs of key stakeholders, focusing on strategic alignment, revenue growth impacts and client needs (direct or indirect)., • Clearly define and communicate priorities for each relationship, developing comprehensive action plans and ensuring consistent follow-ups., • Monitor and document key takeaways from executive meetings, ensuring follow-through on action items and providing regular progress updates., • Partner with appropriate stakeholders to create content for strategy meetings., • Track and analyze reinsurer performance and review external messaging such as investor day topics to inform planning strategies and incorporation into action plans., • Provide support for revenue growth opportunities including more closely linking reinsurer appetite with placement needs., • Facilitate reinsurer surveys for use in internal evaluations and to provide reinsurers’ feedback to drive improving outcomes., • Oversee the advancement of reinsurer analysis tools and placement data utilization, for internal and external consumption driving dynamic responsiveness to reinsurer behaviors and more targeted placement and engagement strategies. About You Here’s what you’ll bring to the role: • A university degree in Economics, Finance, Risk Management, or a related field., • Over 10 years of experience in insurance/reinsurance, financial services, or strategic research, with a strong preference for reinsurance experience., • Proven track record in managing reinsurer relationships and leading business intelligence initiatives., • Strong understanding of reinsurance structures, capital markets, and regulatory frameworks., • Exceptional organizational, communication, and presentation skills, with the ability to engage with C-suite executives and external stakeholders., • A collaborative mindset, strategic thinking, and a passion for innovation., • Must be based in London or willing to relocate. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Waltham Cross Competitive Salary, plus car allowance & bonus Are you an experienced commercial leader with a passion for building high-performing teams, strengthening major customer partnerships and delivering profitable growth? Reynolds Food Group is looking for a commercially astute National Account Director, responsible for the leadership, performance and development of the National Account Management function, ensuring delivery of customer retention, profitable growth, account development, margin improvement and commercial excellence across the strategic customer portfolio. With more than 80 years of greengrocer heritage, Reynolds is trusted by chefs, caterers and food service operators across the UK for quality, reliability and fresh thinking. This is a senior leadership opportunity to influence customer strategy, develop commercial talent and make a measurable impact across the Group’s customer growth strategy. • Lead a strategic customer portfolio, delivering revenue, margin, profitability and retention targets., • Build and embed robust account plans, customer development strategies and strategic reviews., • Coach, develop and inspire a talented account management team, creating clear accountability and strong succession capability., • Strengthen senior customer relationships and identify opportunities to grow share of basket across the Reynolds Group., • Drive disciplined commercial governance, pricing compliance, forecasting accuracy and margin improvement., • Work cross-functionally with Operations, Procurement, Supply Chain, Finance, Customer Service and Product teams to deliver outstanding customer outcomes. You will bring significant experience in National Account Management, Strategic Account Management or Commercial Leadership, ideally gained within foodservice, hospitality, FMCG, wholesale, fresh produce or distribution. You will be a confident people leader with strong commercial acumen, excellent stakeholder management skills and a proven track record of delivering growth, improving margin and developing high-performing teams. Commercially curious, relationship-driven and data-led, you will be comfortable operating in a complex environment, influencing at senior level and turning strategy into clear, measurable action. • Competitive annual salary., • Bonus scheme and car allowance., • Annual pay reviews., • 25 days’ holiday plus bank holidays., • Group Personal Pension Plan., • Retail discount membership and Health Care Cash Plan membership., • Further company tailored benefits achieved through service and commitment. If you’re ready to take ownership of a strategic customer portfolio, lead a talented commercial team and help drive the next phase of growth for Reynolds, we’d love to hear from you. At Reynolds Food Group, we’ve spent over 80 years sourcing and supplying the freshest ingredients to the UK’s food service industry. From our roots as a family-run fruit and veg stall in Hackney, we’ve grown into the UK’s only national family-run greengrocer - trusted by chefs, restaurateurs, and caterers across the country. #J-18808-Ljbffr

London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Energy claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Specialty in the management of the UK & Lloyd’s Energy claims portfolio and effectively oversee direct reports. You’ll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Marine & Energy Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. Based in London, with a flexible/hybrid working arrangement under AXA XL policy. Occasional travel to broker/client locations and for training or claim reviews may be required. What will your essential responsibilities include? Oversee direct report(s) and their processes related to coverage analysis, investigation, evaluation, reserving and resolution of a book of Energy claims in accordance with established guidelines, service standards and regulations to meet AXA XL technical and quality service levels. • Lead and oversee a team of claim adjusters managing Energy claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements., • Own the performance, engagement and development of the team, including goal setting and performance management including managing workload and resource allocation across the direct report(s), considering expertise, claim complexity, workload, and other considerations. Technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning., • Manage your own portfolio of claims and oversee those of your direct report(s), including trend identification and reporting, oversight of large losses and problem-solving key issues as well as providing individual claim oversight using a consultative approach, and directly handle highly complex/ large loss files, as appropriate., • Build and maintain strategic relationships of brokers, clients, actuaries, Practice and underwriters relative to the portfolio, including presenting at new business/renewal pitches, client training seminars, claim trends, marketing and business development and retention activities., • Review, evaluate and manage external vendor relationships by portfolio., • Oversight of Enterprise Shared Services where required, including monitoring progress, providing advice and guidance to ensure high customer service levels are maintained., • Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning., • Work with Management, Claims Legal and handler to identify and select appropriate counsel. Pro-actively manage litigation strategy on largest / complex claims and ensure local adherence to litigation management principles., • Engage in Projects to manage key initiatives within product line as well as on global strategic projects as required and execute within agreed timescales., • Active participation and accountability for the Quality Review Process for area of responsibility, continually looking for ways to improve. Assist working with key stakeholders on process review and improvement., • Provide superior customer service to policyholders and brokers and ensure the same high customer service standards are upheld by all colleagues. Continually identify areas where client experience can be improved. You will report to Head of Specialty Claims. We're looking for someone who has these abilities and skills: Experience • Significant Energy claims experience (in energy/energy-related lines such as Energy Liability, Energy Downstream and Energy Upstream). Particular knowledge and understanding of Energy Transition. Proven track record in Lloyd’s market claims handling, large/complex losses., • Working knowledge of Lloyd’s minimum standards, Lloyd’s regulations, and the subscription market, • Demonstrated ability to influence underwriting and Market stakeholders and to manage cross-functional relationships (brokers, clients, actuaries, practice leaders), • Knowledge of legal entities and global claims handling in different jurisdictions, • Experience implementing new market initiatives and managing change Skills Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Energy at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro-active management of vendor relationships to deliver on Product strategy. Ability to take a pre-emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Energy Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Technical skills - Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Analytic Skills - Possesses excellent analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead independently. Data analysis - Confident using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed. • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe., • Robust support for Flexible Working Arrangements, • Enhanced family-friendly leave benefits, • Named to the Diversity Best Practices Index, • Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans., • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We’re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions., • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting., • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see axaxl.com/sustainability. AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you. Learn more at axaxl.com. #J-18808-Ljbffr

Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next‑generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI‑native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end‑to‑end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission‑driven focus of a security innovator at a pivotal moment in the industry. The Senior Customer Success Manager is responsible for the end‑to‑end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes, including executive alignment, realized business value, platform adoption, renewal readiness, and expansion identification. Operating with extreme ownership, this leader brings structure to complex environments, drives measurable results, and orchestrates internal resources without requiring direction. We hire builders and owners–not coordinators. This is a leadership‑caliber individual contributor role deployed against a limited number of accounts to enable deeper executive engagement and measurable customer outcomes. Role Scope • Own a portfolio of approximately 8-10 strategic enterprise customers, • Operate within a high‑touch engagement model where depth of partnership is prioritized over volume, • Engage regularly with CIO, CISO, and senior technology leadership, • Directly influence renewal outcomes, expansion opportunities, and executive satisfaction, • Support customers operating in complex, highly integrated environments, • Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation Core Responsibilities Extreme Ownership of Customer Outcomes • Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned customer., • Establish clear success criteria and align internal execution accordingly., • Drive customers from deployment to durable operational reliance., • Orchestrate the resources required to achieve customer outcomes., • Treat each customer as a business, balancing advocacy with commercial responsibility. Executive Engagement • Build trusted advisor relationships with CIO, CISO, and senior stakeholders., • Deliver Executive Business Reviews grounded in measurable business outcomes., • Align platform capabilities to strategic initiatives such as security posture, regulatory readiness, and operational resilience., • Guide executive decision‑making through insight and credible challenge when necessary. Value Realization • Build and govern multi‑year Success Plans for every strategic account., • Translate product capabilities into quantified business impact., • Ensure customers achieve the outcomes that justified their investment., • Develop referenceable advocates through demonstrated value. Renewal Predictability • Own renewal posture across the portfolio with no late‑stage surprises., • Inspect leading indicators including adoption depth, executive engagement, and realized value., • Communicate risk early with a clear mitigation strategy and path to resolution. Risk Management & Account Health Leadership • Bring rigor and objectivity to evaluating account health., • Proactively identify erosion signals and mobilize cross‑functional teams before issues escalates., • Develop and execute disciplined recovery strategies when required., • Deliver difficult messages when necessary to protect long‑term outcomes., • Maintain high forecast accuracy for assigned accounts. Cross‑Functional Partnership • Operate as the accountable leader for customer outcomes while partnering closely with Account Executives and Solution Engineers across the customer lifecycle., • Align commercial strategy with the Account Executive to support retention and expansion., • Partner with Solution Engineers on technical strategy, ensuring deployments support defined success criteria., • Lead integrated account planning across Sales, Solutions, and Customer Success., • Foster a one‑team approach focused on long‑term customer value rather than functional handoffs. While execution is shared, accountability for customer outcomes remains clear. Internal Execution & Governance • Coordinate Sales, Professional Services, Support, Product, and partner teams, • Establish governance frameworks that drive accountability and transparency, • Remove obstacles and maintain execution momentum across large programs, • Operate effectively within highly matrixed customer organizations Required Experience • 12+ years managing complex enterprise customers within SaaS or platform organizations, • Demonstrated ownership of large, multi‑threaded accounts with executive visibility, • Proven experience driving renewals, expansion, and long‑term customer value, • Strong business and financial acumen with the ability to connect adoption to ROI, • Executive‑level communication skills and presence, • Comfortable operating in ambiguous, high‑stakes environments, • Track record of proactively identifying risk and driving resolution Nice to Have: Identity/Security Domain Experience supporting identity, security, governance, or other mission‑critical enterprise platforms is beneficial but not required. Relevant exposure may include: • Identity Governance & Administration, • Privileged Access Management, • Access certifications / User Access Reviews, • Compliance initiatives (SOX, ISO, NIST, SOC 2), • Zero Trust programs, • Security transformation efforts Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr

About Smiley The Smiley Company is a globally renowned, award-winning licensor working with leading licensees and premier retail partners to bring our family of brands to life. Our presence spans across fashion, home, entertainment, lifestyle, and consumer goods categories. For over 50 years, Smiley has spread optimism and creativity through innovative, iconic products that remind people of the power of a smile. We are a dynamic team with a passion for creativity and storytelling, and we celebrate diversity in an inclusive, learning-focused environment. Purpose of the Role This is a varied and highly trusted role responsible for ensuring the smooth day-to-day running of the Smiley office, providing personal assistance to the Loufrani family, and supporting the Head of HR & Ops. As Office Manager & Family PA, you will manage the office environment, coordinate all company travel and oversee all office-related expenses. You will also provide discreet and proactive personal support to members of the Loufrani family across a range of business and personal matters. The role requires exceptional organisation, sound judgement, flexibility and complete confidentiality. As it involves regular communication with the Loufrani family and French-speaking contacts, professional fluency in both French and English is essential. Key Responsibilities Office Management & Expenses • Oversee the efficient day-to-day running of the Smiley office., • Act as the main point of contact for office-related enquiries, suppliers, contractors and service providers., • Manage office supplies, equipment, maintenance, facilities and the overall presentation of the workplace., • Coordinate internal meetings, meeting rooms, visitors, couriers, post and deliveries., • Assist marketing with influencer marketing, • Manage relationships with office suppliers and negotiate contracts and rates where appropriate., • Manage and monitor all office expenses, company credit card expenditure and supplier payments., • Work closely with the Finance team to reconcile expenditure, maintain accurate records and resolve any discrepancies., • Coordinate office moves, refurbishments and other workplace projects when required., • Manage onsite and off-site storage & inventory, • Maintain a welcoming, professional and well-organised working environment., • Ensure office is health & safety compliant. Company Travel Coordination • Coordinate all domestic and international company travel., • Arrange flights, accommodation, visas, ground transportation and detailed travel itineraries., • Manage changes, cancellations and last-minute travel requirements calmly and efficiently., • Ensure travel arrangements comply with company policies, preferences and agreed budgets., • Maintain accurate travel records and coordinate travel-related invoices and expenses., • Build and maintain strong relationships with travel agents, hotels and other travel suppliers., • Provide travellers with clear itineraries and all necessary supporting information. PA Support • Provide trusted PA support to the Loufrani family across business, family and personal matters., • Manage complex diaries, meetings, appointments and changing priorities., • Coordinate domestic and international family travel, including transport, accommodation and detailed itineraries., • Arrange restaurant bookings, events, personal appointments and other family logistics., • Prepare correspondence and communicate confidently with contacts in both French and English., • Manage personal expenses, paperwork, renewals, reservations and other administrative requirements., • Anticipate needs, follow up on actions and ensure important matters are handled promptly., • Liaise with household staff, advisers, suppliers and external contacts where required., • Handle sensitive personal, family and business information with complete discretion and confidentiality., • Provide occasional out-of-hours support when genuinely required. HR & Operations Administration • Coordinate employee onboarding and offboarding, including documentation, equipment and induction schedules., • Maintain accurate and confidential employee records., • Support recruitment administration, including interview scheduling and candidate coordination., • Track key deadlines, approvals, subscriptions, insurance policies, renewals and action points., • Support the administration of company systems and operational services., • Identify opportunities to improve administrative processes and introduce practical, efficient, • Assist with ad-hoc HR & Ops projects when required Key Skills & Experience Essential • Fluent French and English, both written and spoken., • Minimum three years’ experience in office management, executive assistance, family PA work or a similarly trusted role., • Demonstrable experience managing a busy office and coordinating multiple suppliers., • Experience arranging complex domestic and international business travel., • Strong expense-management skills, with experience handling budgets, invoices, company cards and reconciliations., • Exceptional organisational skills and attention to detail., • Ability to manage multiple priorities and respond effectively to changing requirements., • Highly discreet, trustworthy and confident handling sensitive and confidential information., • Proactive and resourceful, with strong judgement and a solutions-focused approach., • Excellent interpersonal and communication skills., • Calm, adaptable and comfortable working in a fast-paced environment., • Strong working knowledge of Microsoft Office, Google Workspace and general workplace systems., • Willingness to work flexibly when important business or family requirements arise. Desirable • Previous experience supporting a family, founder or senior executive in both a professional and personal capacity., • Experience supporting HR and operational administration., • Experience working within an international, creative, fashion, licensing or consumer-brand business., • Familiarity with expense-management, travel-booking and HR systems., • Experience organising company events, meetings and team activities. Salary & Benefits • Competitive base salary, • 33 days’ holiday, including bank holidays, • Pension scheme, • WFH Fridays, • Access to Perkbox and Vitality health insurance

At Lyle & Scott, we understand that our success begins with our people. We are currently seeking an experienced Facilities Manager (Retail & Property) to oversee health and safety, compliance, and facilities management across our retail stores and office locations. This role is vital to ensuring our business meets all statutory, regulatory, and company requirements while maintaining safe, compliant, and efficient environments for our colleagues and customers. The successful candidate will serve as the primary advisor on Health and Safety, responsible for implementing robust governance, effective risk management, and continuous improvement across our property portfolio. Key Responsibilities: • Lead health and safety and compliance activities across all retail stores and office locations., • Ensure full compliance with all relevant legislation, including health and safety, fire safety, building compliance, and statutory inspection requirements., • Develop, implement, and maintain health and safety policies, procedures, risk assessments, and safe working practices., • Conduct regular compliance audits, inspections, and site visits, ensuring that corrective actions are completed promptly., • Manage accident, incident, and near-miss reporting, investigations, and corrective action plans., • Maintain all compliance documentation, certification, and statutory records, ensuring they are current, accessible, and audit-ready., • Act as the primary point of contact for health and safety matters, providing advice and guidance to management and store teams., • Oversee contractor management processes to ensure that all third-party suppliers operate safely and comply with regulations., • Support new store openings, refurbishments, and property projects, ensuring that health and safety and compliance requirements are integrated throughout., • Manage facilities budgets and service contracts to ensure operational efficiency and value for money., • Ensure operations manuals, policies, and procedures remain compliant, accurate, and up-to-date., • Monitor, analyse, and report on key health and safety and compliance KPIs to senior leadership., • Drive a positive safety culture through training, communication, and continuous improvement initiatives. Skills & Qualifications: • Proven experience in facilities management within a multi-site retail or property environment., • Strong knowledge of UK health and safety legislation and compliance requirements., • NEBOSH General Certificate (or equivalent) is desirable., • Experience in conducting audits, inspections, and risk assessments., • Strong understanding of contractor management and statutory compliance obligations., • Excellent organisational, communication, and stakeholder management skills., • Ability to manage multiple priorities and work effectively in a fast-paced environment., • Strong IT skills and experience maintaining compliance records and reporting systems., • Self-motivated, proactive, and solution-focused approach. The Benefits... • ☀️Holiday purchase scheme., • 👶 Enhanced parental leave, • 🧑 ⚕️Cash plan - help towards everyday healthcare expenses, • 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa., • 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice., • 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge!, • 💍 1 week extra off work if you get married! (Not deducted from your annual leave), • 💰 Employer pension contributions., • 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents!, • 🎁 Welcome to the Family Lyle & Scott Item!, • 📚 Training and learning development., • 🚝 Season Ticket Loan., • ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance, • 🚲 Cycle2Work Scheme., • 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. If you want to make a real difference, this is the role for you. Please apply with your CV through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and evaluates all applications based purely on skills and experience.

Employer Relations Advisor - Onsite - Wembley - Monday to Friday- Our client, based in Wembley is recruiting for a permanent employee to be welcomed into their team ER Advisor is a pivotal role in our People and Culture team where you will play a key role in providing support and administration to managers on P&C related matters across the business along with supporting the People and Culture Generalist and People and Culture Manager. To provide guidance, support, and coordination in the consistent and effective application of HR policies, procedures and practices of the People and Culture department in line with employment legislation and British Security standards (BS7858). Managing sensitive and confidential matters and protecting the security of information, data and files. Duties and Responsibilities Lead on any ER related correspondence Lead on Transfer of Undertakings (TUPE) process for all sites Support with note taking at ER meetings for example, investigations, probations, disciplinary, grievance meetings, etc. Processing and ordering uniform allowance requests Dealing and processing employee portal queries Responding and supporting to queries within the People and Culture mailbox Making sure all employee change of details are processed Administering the leaver process for all employees SIA chasing and updates – ensuring all individuals renew their SIA licences in a timely manner Supporting and processing all types of family leave (maternity, paternity, adoption) Following and administering the absence process Supporting the Long-Term Sick employees through welfare calls and Occupational Health referrals Ensuring all Return to Works meetings are completed and filed correctly Maintaining electronic filing system for company personnel files Monitor and action employee’s visa/work permits on a regular basis using the applicable HR tracker Carry out Home Office checks where applicable Arranging DBS (CRB) checks as and when required by Clients Support the department with any Audits (ACS, ISO, NSI) Sending reminders and following up with all interim and full-term probation reviews Support with the Advice & Counselling process Support with maintaining all Training ensuring this is administered through iHASCO portal, First Aid courses are booked, and everything is tracked correctly Administer the SIA reimbursement process Ensure all employees hold an ID card, and reissuing expired cards Process all loans/advance requests, ensuring the correct approvals are sought before processing Administering eye care vouchers for DSE users Processing CVF’s (pay increases) and EVFs (contract variations) Processing and supporting with the SIA watchlist on Fridays Accountable for monthly payroll process for all employees Statistical Information Provide insights and compile relevant ER statistics for monthly Board reports (for example: TUPE, redundancy and restructures, investigation, disciplinary, appeals, grievances, client removals, absence, etc) Maintaining statistical information including accuracy of information On-boarding/ Recruitment/ Audits Support the People and Culture Assistant and People and Culture Manager with security screening and recruitment as and when required Understand the BS7858 standard and screen in line with this Customer Relations create and maintain a sound working relationship with colleagues, the management/operations team and across the Company as a whole Liaising with other departments and with Company clients as and when needed Ensure adherence to the Company’s HR policies and procedures and providing guidance where necessary Experience/Knowledge Previous ER experience * intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email

About us Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. About the role Administrator Location: Farringdon Full time Full UK driving licence required for occasional travel to support senior management. An exciting opportunity has arisen for an Administrator to join the VolkerEnergy Business Unit. In this role, you will be responsible for providing accurate reporting, effective business administration, and operational coordination support. The role will be responsible for developing and maintaining Power BI and Excel reports, producing management information and board reporting, administering expenses and travel arrangements, and coordinating plant and PPE requirements. The postholder will play an important role in supporting business performance by transforming data into meaningful insights, ensuring accurate business information is available to stakeholders, and providing responsive administrative support that enables teams to operate efficiently and effectively. Key Responsibilities Reporting & Business Information Produce, maintain and distribute regular business reports for operational and leadership teams. Create, review and analyse Power BI reports to identify trends, risks and opportunities. Summarise complex data into clear and concise management information. Develop and maintain Excel-based reports, trackers and dashboards. Validate data accuracy and investigate anomalies. Support the preparation of board reports, business reviews and leadership presentations. Assist stakeholders in interpreting data and reporting outputs to support decision making.Financial Administration Process, monitor and track mileage and expense claims in accordance with company procedures. Provide guidance to employees regarding expenses and mileage submissions. Maintain accurate records and supporting documentation. Support financial reporting and administrative processes where required.Travel & Logistics Coordination Arrange travel, accommodation and associated logistics for employees and managers. Coordinate rail, hotel and other travel bookings in line with company policies. Manage travel itineraries and booking amendments. Ensure travel requirements are delivered efficiently and cost effectively.Plant, PPE & Asset Administration Coordinate requests for plant, equipment and PPE. Maintain records relating to PPE allocation and plant requirements. Monitor stock levels and support replenishment activities. Liaise with suppliers and internal teams to ensure timely provision of equipment. Support compliance requirements relating to plant and PPE records.Administrative & Operational Support Provide administrative support to managers and project teams. Manage meeting room bookings, ensuring rooms are appropriately scheduled, Manage shared inboxes, correspondence and general enquiries. Maintain business records, databases and filing systems. Prepare documents, reports, meeting packs and presentations. Support ad hoc business activities and operational requirements.Meeting & Stakeholder Coordination Organise meetings, workshops and team events. Coordinate meeting logistics, agendas and supporting documentation. Produce meeting minutes and action trackers where required. Build effective working relationships with internal and external stakeholders.About you Previous administration/ secretary role experience Articulate, personable, professional, presentable and supportive Computer literate: including Excel, Word & PowerPoint Excellent communication and organisational skills An enthusiastic team player UK Drivers License is required as you may need to attend meetings outside of Farringdon to support senior management.If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all

About Us Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. About the Role VolkerStevin is seeking an experienced Managing Quantity Surveyor (MQS) who is looking to further develop their career, with a clear pathway towards becoming a Commercial Manager. Role Overview: Reporting directly to the Commercial Manager, you will take commercial responsibility for the successful delivery of a number of projects. You will lead all commercial and contractual aspects of your assigned projects, while providing direction, oversight, and leadership to the wider commercial team to ensure projects are delivered successfully and commercial objectives are achieved. The position will require visits to your assigned projects; however, flexible working arrangements are available to support a healthy work-life balance. Tender: Review and commercially assess the main contract conditions and advise on risk and scope areas Review and commercially assess sub-contract packages for incorporation into the main tender when required. Review tender information for value engineering opportunities Assist the bid team as required. Assist and review as required by senior management. Tender input as requiredPre-construction: Produce a procurement schedule in close conjunction with the project lead Ensure that all aspects of the project are understood and make effective use of the tender handover. Understand and be aware of the tender book allowances, risk and scopes. Establish the first profit and loss forecast. Ensure the project team are aware of their roles and responsibilities with particular reference to the business's commercial interests.Subcontract management: Ensure the commercial team are administering all subcontracts in accordance with the terms. Provide a first line of support for dispute mitigation. Provide support to the project team to ensure packages are let in accordance with company policy and within budget to maximise project gains.Client: Ensure that the client aspirations are understood and relationships are maintained and developed over the lifecycle of the project. Provide the client with a commercial contact to discuss any potential disputes or changes which could impact on the delivery. Maintaining the business's commercial interests whilst also maintaining professional relations with the client. Ensure that the client's expectations are well managed Provide the client with cash flow and final account forecasts updated monthly.Commercial: Ensure that the commercial team comply with the company commercial policy and perform their roles to the required standard. Manage the team and inform the commercial manager should the requirements of the project change and staffing levels need adjusting. Be accountable for the development of programme awareness of his site team. Produce, monitor, chase and complete warranty, pcg & bond tracking schedules for consultants, main contract and subcontractPost construction: Complete and action post-contract reviews Resolve main contract and finalise all formalities promptly Settle all sub-contracts and secure signed final accounts Archive documentation in line with company policy Ensure defects are rectified post-PC; issue notices for non-compliance Apply for, invoice, and chase retention payments Retain project responsibility until defects certificate is issuedAbout you Adequate experience as a Managing QS Confident leader and communicator Knowledgeable in NEC contracts A degree in QS and relevant experience obtained. (Essential) An accredited course by the Royal Institution of Chartered Surveyors (RICS), the Chartered Institute of Building (CIOB) or the Chartered Institution of Civil (Ideal)If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance Flexible working opportunities programme Mental health, physical health, and financial support 24/7 Virtual GP serviceFairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all

Who Are We Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future. This role is based in our Hammersmith, London office three days per week, with the remaining two days working remotely. Why This Role Matters The Head of Revenue Operations is responsible for building and leading the commercial operating system that powers Hansen's Energy & Utilities business. This role ensures there is one pipeline, one forecast, and one trusted source of commercial truth across a global business spanning four regions, multiple currencies, and a diverse mix of services, software licences, subscriptions, and evergreen contract models. As Hansen continues to invest in ambitious growth, this role brings together the people, processes, systems and governance needed to drive consistent, data-led decision-making and predictable revenue performance. The role owns the commercial technology ecosystem across Marketing, Sales and Customer Success, ensuring data integrity, forecasting accuracy and operational excellence throughout the customer lifecycle. A key responsibility is establishing how revenue retention is measured, managed and improved across Hansen's extensive installed customer base, including its significant portfolio of evergreen contracts. By creating clear commercial definitions, robust governance and consistent operating standards, this role enables regional teams to manage customer relationships effectively and deliver reliable forecasts. This is a unique opportunity to build and shape a critical function within a newly evolving Growth organisation. Reporting directly to the EVP Growth & GTM and sitting on the Growth Leadership Team, the successful candidate will define the strategy, structure and operating model for Revenue Operations while leading a team of 5-6 professionals across commercial systems. What You’ll Do • Own and optimise Hansen's commercial operating platform, ensuring Dynamics 365 remains the single source of truth across Marketing, Sales and Customer Success., • Lead forecasting, pipeline management, and revenue reporting, establishing consistent definitions, processes and governance across all regions., • Deliver actionable commercial insights through dashboards, analytics, attribution modelling and performance reporting., • Define and manage the retention framework, providing visibility of customer risk, retention performance and revenue opportunities across the installed base., • Oversee pricing governance, deal desk support, and quote-to-contract processes to drive commercial discipline and profitable growth., • Lead the commercial technology stack, including ongoing optimisation, adoption and the successful transition from Market to Dynamics 365 Customer Insights Journeys., • Partner with Regional EVPs, Finance, HR, and Customer Success leaders on territory planning, quota support, incentive administration and broader commercial planning activities., • Build and lead a high-performing Revenue Operations team covering commercial systems, analytics, customer success operations and process excellence., • Champion continuous improvement and AI-enabled capabilities that enhance productivity, data quality and commercial decision-making. What You Bring • Proven experience leading Revenue Operations across Marketing, Sales and Customer Success within an enterprise B2B software environment., • A strong track record of owning and developing CRM platforms as strategic business systems, with experience of Microsoft Dynamics 365 preferred., • Expertise in forecasting, pipeline governance, reporting and commercial performance management in complex, multi-region organisations., • Strong analytical and data-driven decision-making skills, with the ability to translate insights into commercial action., • Experience operating across multiple countries, currencies and revenue models, including subscription and recurring revenue businesses., • The ability to establish governance, processes, and operating disciplines while influencing senior stakeholders and driving organisational alignment., • Comfortable working in a high-growth, transformational environment where new frameworks, processes and ways of working are being built and embedded. Why Join Us? At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams. If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you. Contact Us If you possess the desired skills and enthusiasm, please “Apply Now” via the link. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visit our website at _ for more information. Data Privacy Notice By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations.

Role: Young Women and Girls’ Mentor Advocate Based: Hammersmith, Stratford, Finsbury Park and community locations across London Rate: 14.34 PAYE or £18 umb Start Date: ASAP Duration: Temp ongoing Hours: 21 hours per week – Either Mon – Wed or Wed – Friday Hybrid, some home working Our client is looking for two Young Women and Girls’ Mentor Advocates to provide long-term mentoring support to a small cohort of girls aged 9-13 who are experiencing or at risk of domestic abuse, school exclusion, exploitation, gang involvement or contact with the criminal justice system Synopsis of duties: Provide centre-based and outreach support and adopting a child-centred, strengths-based approach. Support the physical, emotional, social and educational development of young girls, helping them to build communication skills, resilience, confidence and positive relationships. Identify and assess the needs, strengths and goals of young girls on an ongoing basis, carry out safety planning and develop, review and support individual support plans. Support young people in a range of settings, including schools, community spaces, care homes and local authority buildings, delivering outreach and group work and providing mentoring, coaching and practical support. Proactively work with young girls and their families to address issues before they escalate, helping to prevent crises such as abuse and exploitation. Meet each child on a weekly basis, either online or through home/community-based sessions, building positive relationships and planning appropriate activities around their individual interests, abilities and goals. Take responsibility for the safety and welfare of young girls when supporting them in the community, during sessions and within group activities. Provide high-quality support to families, ensuring that interventions are tailored to their individual needs and contributing to effective systems and procedures. Follow safeguarding procedures and proactively assess risks and safety concerns, raising concerns with the Service Manager and taking appropriate action to safeguard young girls. Develop and maintain excellent working relationships with a range of professionals, including Social Workers, schools, Pupil Referral Units, Youth Offending Teams, Police, Health, Education, Jobcentre Plus, Local Authority and voluntary and community organisations. Use institutional advocacy and multi-agency working to maximise positive outcomes for young girls and contribute to coordinated support plans. Assist the Service Manager to develop and maintain links with statutory and non-statutory partner agencies, develop referral pathways and provide guidance and training for professionals working with young girls at risk. Lead workshops and activities focusing on emotional wellbeing, healthy relationships and independent living. Maintain accurate records, monitor progress and provide regular updates on young girls’ progress and outcomes. Ensure accurate and timely case recording and monitoring information is maintained in accordance with contractual and service requirements. Maintain accurate case management records, collate relevant monitoring and evaluation data and keep the Service Manager informed of issues, achievements and outcomes. Provide Duty cover for the service email inbox and phone line, responding to enquiries, providing guidance and support and processing new referrals with the support of the Service Manager. Take responsibility for personal learning and development and remain up to date with relevant research, legislation, policy, safeguarding practice and other developments relevant to the role. Participate in team meetings, peer support, reflective practice, supervision and training, contributing to a culture of open communication and critical reflection. Assist in the development and improvement of services in line with agreed development plans.Essential Requirements A relevant qualification, for example in violence against women and girls (VAWG), criminal justice, youth work, social work, education or another relevant area. Significant experience of supporting children aged up to 13 on a one-to-one basis and within group settings, using trauma-informed approaches. Strong understanding of the challenges facing vulnerable children and families, including domestic abuse, exploitation, gang involvement, CSE, mental health, self-harm, ADHD, ASD, multiple needs and contact with the criminal justice system. Understanding of the practical and emotional support needs of young girls, including education, confidence-building, healthy relationships and resilience Knowledge of trauma-informed and gender-informed approaches when supporting children experiencing multiple forms of disadvantage Current knowledge of legislation, guidance and regulations relating to safeguarding, child protection and Child Sexual Exploitation (CSE). Strong understanding of risk management, needs assessment, safety planning and support planning, particularly when working with young girls with complex or multiple needs. Experience of delivering youth work and group activities, including managing challenging behaviour within larger groups. Strong crisis management skills and the ability to remain calm and effective when working in stressful situations. Experience of working in partnership with statutory and voluntary organisations and developing and maintaining strong professional relationships. Experience of working with children and young people with multiple needs, including ADHD, mental health difficulties, self-harm, CSE and ASD, and an understanding of how these can impact the individual and their family. Ability to work in a child-centred manner and quickly build trust and rapport with young people. Ability to have motivational conversations about challenging topics in a non-judgemental and child-centred way. DBS on the update service or dated within the last 12 months Available immediatelyThis role is open to female applicants only, as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency

Dartford, Leatherhead or South Mimms We have an exciting opportunity for a PDA Linear & Street Lighting Portfolio Manager to join our Connect Plus Services (CPS) team, supporting the M25 London Orbital Motorway project. CPS is a joint venture between Balfour Beatty, Atkins and Egis, responsible for operating and maintaining the M25—Europe’s busiest motorway. Delivering over £100m of annual investment, alongside planned and reactive maintenance, this is a complex and high-profile network requiring robust and efficient planning. If you are building a career in highways, this role offers exposure to one of the UK’s most challenging and dynamic infrastructure environments. As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. • Monthly reporting schedule which includes PSR, CPM. Ensure owners are identified for required inputs and they complete in required timescales and are suitable to review by the relevant delivery lead., • Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved. Focus on ensuring the AMFP commitments on the PDA team are well understood and achievable., • Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme. Give guidance to the PM’s on the fundamental principles of forecasting and ensuring a consistent approach across the team. Develop Income and cost profiles, overseeing and challenging the Project Managers input., • Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood. There should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented., • Monitor the workload of PM’s and support project reallocations where appropriate or additional support., • Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues., • Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management., • Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary develop, agree, and implement solutions to overcome these., • Demonstrate high standards of visible safety leadership. Ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal. Ensure that the safety culture within the team is strong., • Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies. Prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Who we're looking for • Proven experience in project delivery, involving a programme of a comparable value to this role., • Strong leadership skills and experience managing a team, preferably within a matrix organisation., • Ability to manage multiple projects simultaneously and under pressure., • Familiarity with the industry's safety standards and regulations., • Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry, • Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ), • A good working knowledge of NEC3 and 4 Contracts, • Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline., • Broad knowledge and understanding of other design areas., • Understanding of Environmental requirements of schemes, • Experience of coordinating interfaces with external resources, • Understanding of H&S Requirements related to highway construction & maintenance works., • Knowledge of CDM and other H&S legislation, • Competent in exercising the duties under CDM., • Applicable CSCS Card, • Team leadership and management experience in driving performance and productivity, • Strong communication and stakeholder management skills, • Strong customer focus with a service delivery mindset, • Commercial understanding and budgetary control experience, • Understanding of Lean principles, • Proactive problem solving, • Excellent communication skills, • Strong safety management culture, • Self-aware and adaptable style to meet varying project needs., • Resilient, • Presentation skills., • Team building skills., • Ability to prioritise and self-manage., • Ability to develop relationships and engender trust., • Experience:, • Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above., • Experience of managing highways projects through complete lifecycle Why work for us Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. • Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow., • 25 days paid annual leave (pro rata), • Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave, • Pension, share incentive plan, volunteering leave, recognition schemes and much more… Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network. At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/ We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com #J-18808-Ljbffr

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place. You will act as a security point of contact for McKinsey’s Social, Healthcare and Public Entities (SHaPE) Practice with additional support from the rest of the Tech Ecosystem organization as and when required. You will drive the promotion and adoption of the Secure Development Lifecycle, DevSecOps and Cloud security policies, and contribute to the development and continual improvement of the Tech Ecosystem security strategy. You will provide reporting on security compliance, incidents, Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). You will also deliver and represent the priorities of the Practice back to Tech Ecosystem Leadership. You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: • Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey., • A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes., • Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences., • Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family., • BSc/MSc in Information Security, Computer Science or other technical discipline, • 3+ years of experience in a similar information security role, • Working experience with cloud offerings such as AWS, Databricks, etc, • Technical understanding of a range of enterprise IT and cloud-based architectures and technologies, such as networking, server infrastructure, operating systems, web applications, databases, containerization, mobile, • Expertise defining system boundaries and the applications and security/compliance/infrastructure support services operating therein, • Understanding of common security and privacy management frameworks and participation in audit/certification such as: GDPR, NIST SP800-53, ISO 27001, NIST CSF, etc, • Experience evaluating logging activities for ingestion into SIEM as part of continuous monitoring plan, • Experience with security technologies and tooling, e.g. vulnerability scanners, firewalls, network monitors, IAM, SIEM, IDS/IPS, • Knowledge of Secure Software Development Lifecycle and DevSecOps FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. FOR BRAZILIAN APPLICANTS: Applicants for job positions in any office in Brazil have flexibility regarding qualifications and McKinsey & Company will not require previous experience of more than 6 months. If the job description indicates preferred prior work experience of more than 6 months, applicants for such job position in the Brazilian offices must interpret the preferred qualification described as limited up to 6 months maximum. #J-18808-Ljbffr

This job is with Criteo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. As a Senior Account Executive for New Business in the UK & Ireland market, you will be the primary in-market commercial leader responsible for identifying, engaging, and converting high-potential prospects into strategic partnerships with large and enterprise clients. Based in London, you will serve as Criteo's physical presence in the market, driving face-to-face engagement, representing the company at key industry events, and building the senior relationships that matter most. You will leverage advanced Sales Enablement tools and proven commercial methodologies to drive growth and position Criteo as a trusted growth partner in the AdTech space. Expand our client base across the UK & Ireland market by efficiently managing all aspects of the sales cycle, from prospecting to closing and client onboarding. Develop and lead strategic action plans to consistently hit and exceed revenue targets across large and enterprise segments. Build and nurture long-term relationships with senior decision-makers across complex organizations acting as a trusted advisor who combines strategic insight with strong communication and executive presence. Position Criteo as a trusted growth partner through insight-led, value-driven engagement, understanding clients' marketing goals, business priorities, and competitive landscape to deliver tailored, consultative solutions. Represent Criteo externally as the primary in-market ambassador through industry events, executive forums, trade bodies (e.g. IAB UK, ISBA), and high-profile client engagements, elevating Criteo's brand presence in the UK & Ireland. Anticipate market trends and customer needs to inform commercial strategy, share intelligence internally, and strengthen Criteo's positioning and relevance in the market. Operate with a high degree of autonomy while collaborating cross-functionally with internal teams and experts including Technical, Marketing, Product and Account Management to win and grow complex opportunities. Utilize tools such as Salesforce CRM, SimilarWeb, and LinkedIn Sales Navigator to optimize pipeline development and conversion. Contribute to a positive, high-performing team culture by sharing best practices and supporting colleagues, engaging in peer mentoring and coaching across the wider team. Senior-level sales experience (min. 5 years), with a strong track record of closing high-value deals with large and enterprise clients in the UK & Ireland market. Demonstrated success in complex and multiproduct technology sales, ideally within the AdTech/MarTech industry or the marketing agency landscape. Strong consultative selling skills and ability to engage confidently with C-level and senior stakeholders, understanding their strategic marketing goals and business needs. Familiarity with sales methodologies such as MEDDIC, SPIN, or Sandler. Strategic thinker with excellent pipeline management and forecasting capabilities. Strong executive presence - a confident, credible communicator who inspires trust, clarity, and long-term partnership with senior buyers. Natural leader and collaborative team player who thrives in cross-functional deal environments, including partnering effectively with a remote team based in Barcelona. Autonomous, proactive, and comfortable navigating complexity with maturity, influence, and resilience in a market where in-person engagement is critical. Analytical mindset with data-driven decision-making capabilities. Active in social selling and industry engagement to elevate both personal and Criteo's brand visibility, with an established network in the UK & Ireland digital advertising ecosystem. Fluent in English; knowledge of Irish market nuances is a plus. We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application! We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics. 🏢 Ways of working - Our hybrid model blends home with in-office experiences, making space for both. 📈 Grow with us - Learning, mentorship & career development programs. 💪 Your wellbeing matters - Health benefits, wellness perks & mental health support. 🤝 A team that cares - Diverse, inclusive, and globally connected. 💸 Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Are you a Contentious Probate Solicitor looking to join a Chambers and Legal 500-ranked team offering Private Medical Insurance, a contributory pension, a discretionary annual bonus and high-quality, complex work? This is an excellent opportunity for a 2-5 year PQE solicitor to work on medium to high-value disputes involving significant estates and trusts, within a boutique firm recognised as thought leaders in the sector. A boutique firm based in London Bridge, with a contentious probate team recognised by Chambers and Legal 500 as thought leaders for the sector. Recognised for expertise working with high-net-worth individuals and listed in the Chambers High Net Worth directory. A diverse and broad client base, including a leading reputation for working with individuals who have capacity issues and the organisations that support them. Acts as Independent Administrators, Trustees and Deputies, handling cases involving trust assets and breach of trust. The firm is seeking an experienced and motivated Contentious Probate Solicitor to advise and represent clients in disputes relating to wills, estates, trusts and inheritance. This role offers a range of medium to high-value disputes, often involving complex legal issues and significant estates, and demands strong analytical skills alongside the ability to manage sensitive matters with professionalism and empathy. • Acting for claimants and defendants across a wide range of contentious probate matters, including challenges to the validity of wills, claims under the Inheritance (Provision for Family and Dependants) Act 1975, and disputes involving executors, trustees and beneficiaries., • Providing clear, strategic advice to clients on the merits of their case, settlement options and litigation risks., • Drafting legal documents, including statements of case, witness statements and settlement agreements., • Managing cases through all stages of the dispute process, from pre-action correspondence to mediation, court proceedings and settlement negotiations., • Attending court hearings, mediations and client meetings as required., • Maintaining accurate case files and ensuring compliance with regulatory and firm policies., • Working collaboratively with colleagues across the private client and litigation teams., • Keeping abreast of developments in probate law and sharing knowledge within the team., • Qualified solicitor in England and Wales with 2-5 years' PQE in contentious probate or related litigation., • Excellent knowledge of the law relating to wills, probate, trusts and inheritance disputes., • Strong negotiation, advocacy and drafting skills., • The ability to work independently and manage a caseload efficiently., • Outstanding communication and client care skills, with a sensitive approach to complex family dynamics., • Proactive, organised and capable of working under pressure to meet deadlines., • ACTAPS membership or a willingness to work towards accreditation, along with experience in alternative dispute resolution and complex estate disputes, would be advantageous., • Competitive Salary, • Private Medical Insurance, • Life Insurance, • Income Protection, • Contributory Pension, • Discretionary annual staff bonus, • Reduced gym membership, • Discount vouchers through one of our suppliers, • Season Ticket Loan, • And more #J-18808-Ljbffr

Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Every day our teams help people in businesses and communities to do what is right and achieve their goals. The GTM Manager – Private Equity shapes and delivers the GTM plan for the Private Equity business. The role is the day-to-day link between Private Equity and the wider Commercial Function, bringing agreed segment strategy and local campaigns to life, and keeping pipeline and Dynamics data accurate and current. The GTM Manager – Private Equity works closely with the GTM Lead – Private Equity and Private Equity stakeholders to turn strategy into action, flagging priorities and risks as they arise. We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. Shape and deliver the GTM plan for Private Equity, turning agreed strategy into clear, day-to-day actions. Keep activity on track, flagging slippage or emerging priorities to the GTM Lead – Private Equity. Support the GTM Lead – Private Equity in shaping segment strategy and messaging for the Private Equity market. Act as the day-to-day link between Private Equity and the Commercial Function, keeping local activity connected to the firmwide agenda. Flag priorities, risks and opportunities to the GTM Lead – Private Equity and wider Private Equity leadership. Build strong working relationships with Commercial Growth Services specialists (including Campaigns, Events, Business Development and Pricing) to keep Private Equity activity resourced and on track. Build strong relationships across international firms, supporting and driving global connection and collaboration. Shape and deliver local campaign activity for Private Equity, building and activating campaigns with Commercial Growth Services. Support Private Equity subject matter experts (including the Head of Private Equity and PE Coverage team) to build a point of view and raise their profile with key buyers. Feed Private Equity expertise into firmwide campaign activity where relevant. Maintain accurate, timely Dynamics data for Private Equity, flagging data quality issues to leadership. Work with Commercial Growth Services to keep Private Equity testimonials, case studies and collateral current. Support pipeline discipline by tracking opportunities and following up on data gaps. Adopt AI tools such as Claude and GT Augment day-to-day, using them to sharpen campaign activity, pipeline management and reporting. Identify practical use cases within Private Equity GTM and share them with the GTM Lead – Private Equity and peers across the GTM - Strategic Growth Team. Follow firm standards for responsible AI use, flagging any risk or governance questions to the GTM Lead – Private Equity. • Delivery of the Private Equity GTM plan against agreed actions and timelines., • Campaign activation and delivery for Private Equity, on time and to quality., • Dynamics/CRM data quality and completeness for Private Equity., • Pipeline accuracy and discipline, including timely follow-up on data gaps., • Practical adoption of AI tools to improve campaign and pipeline efficiency. Joining us as a GTM Manager, the minimum criteria you'll need is proven commercial experience within business development, marketing or a commercial function, ideally gained in professional services or financial services environment, alongside strong stakeholder management, communication skills and a data-driven approach to pipeline management and decision-making. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. • Experience using CRM systems (ideally Dynamics) to manage opportunities, maintain pipeline accuracy and support decision-making., • Ability to work effectively with partners, directors and senior stakeholders across a complex, matrixed organisation., • A proven track record of delivering strategic plans and commercial initiatives, ensuring activity remains on track and objectives are achieved., • Strong commercial awareness and curiosity, with the ability to identify growth opportunities and leverage data and insights to inform recommendations., • Knowledge of the Private Equity market and its commercial dynamics would be advantageous. Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. We're also committed to supporting you through different life stages, with a range of family friendly and wider leave policies. You can find full details of our reward, benefits and leave policies on our website: Reward and benefits. Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be. We're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Whether that's working reduced contracted hours, working your hours over a shorter period or utilising our 'how we work' framework. Everyone has an immediate right to request a flexible arrangement through our flexible working policy. Read more about our approach to flexible working. #J-18808-Ljbffr

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place. You will join the Partner Tax Group, a critical team responsible for ensuring the tax-efficient, accurate, and seamless delivery of awards to the firm's global Partner Group. This group is comprised of over 3,000 senior employees across approximately 70 countries who jointly own the firm. To achieve this, the team works in highly collaborative partnerships with key internal departments—including Payroll, Benefits, Legal, HR, Accounting, and Finance—as well as external advisors. Your primary focus will be on the United States, with opportunity to expand to a diverse portfolio of countries. Working alongside an experienced Director and Manager, you will help design, implement, and oversee strategic structures that deliver Partner awards tax-efficiently while strictly aligning with the firm’s global tax risk standards. You will serve as a key point of contact for Partners regarding their award delivery. This involves handling specific country-level requirements, managing day-to-day interactions, and efficiently addressing tax-related inquiries. You will collaborate closely with the Corporate Tax, Employment Tax, and Mobility Tax groups to ensure that global strategies are effectively executed and maintained. You will build and maintain strong internal partnerships with local office Finance teams and central corporate support functions (including Legal, Treasury, Benefits, and Finance) to guarantee the smooth, planned execution of all award deliveries. You will actively coordinate and support local tax audits concerning Partner awards and tax delivery. Additionally, you will provide critical technical assistance and project support on strategic, multi-country initiatives across the wider tax function. Your work is vital in supporting McKinsey’s global Partner population. You will ensure excellent advisory support and service to our Partners, help mitigate individual tax risks across global operations, and work closely with various stakeholders to deliver exceptional tax expertise to the wider. firm-wide exceptional expertise firm-wide tax expertise. You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey., • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes., • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences., • Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family., • Educational Background: A strong academic record, including a recognized tax or accounting qualification (e.g., ACA, ATT, CTA), or a recognized US tax qualification (EA, CPA)., • Experience: 7+ years of experience in US Federal and State personal taxes. This includes experience managing the personal tax affairs of US executives (domestic or mobile) and related social tax/payroll withholding issues. Background can be from practice or in-house at a large multinational corporation. Experience with high-net-worth individuals is highly preferred., • Expertise: Solid experience in payroll withholding matters for US resident Partners, including State taxes in both resident and non-resident States. Detailed understanding of individual tax taxes in the US and working knowledge of US tax return information., • Problem-Solving Skills: Excellent problem-solving capabilities, with the ability to design and implement practical tax operational processes., • Collaboration & Independence: Proven ability to collaborate effectively with global colleagues at all levels, while remaining highly self-directed and capable of managing multiple projects simultaneously., • Global Perspective: Experience supporting or managing global projects involving multiple cross-border initiatives across jurisdictions and with stakeholders., • Communication Skills: Outstanding oral and written communication skills, with the ability to distill and explain complex technical issues to non-tax stakeholders. FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. #J-18808-Ljbffr

We are looking for an Delegated Authority Governance Officer to be based in London. The Delegated Authority Governance team sits within Underwriting Integrity & Solutions (UWIS) at AGCS and is responsible for all governance relating to Delegated Underwriting Authority Facilities across the business globally. The team owns and maintains the UW Facility Functional Rule, oversees the Internal Annual Facilities Review and Program Review process, and manages all contract agreement templates in collaboration with Legal & Compliance. Key responsibilities include ensuring the presentation of significant Facilities to the Underwriting Committee and Board of Management for approval, reporting on the Facility Inventory, tracking and remediating breaches of authority, overseeing sub-delegation arrangements, and acting as the central point of management for all Subject Matter clauses and addenda to Delegated Underwriting Authority contracts. The team works cross-functionally with Lines of Business, Portfolio Solutions, Distribution, Claims, Outsourcing, Risk Management, and Compliance to ensure robust controls and governance are in place throughout the full lifecycle of every Facility - from onboarding and active underwriting through to renewal and exit. Take the lead on executing the due diligence required under the AGCS Underwriting Delegated Authority Functional Rule - ensuring every delegated authority relationship is rigorously assessed, actively supervised, and audit-ready, both internally and externally. You'll be the go-to expert for reviewing binding authority documentation, making sure everything aligns seamlessly with AGCS' risk and compliance frameworks - no gaps, no grey areas. As the voice of Delegated Authority Business, you'll represent the function across a range of internal and external committees and working groups, building influence and driving alignment at every level. Collaboration is at the heart of this role. You'll work hand-in-hand with Underwriting, Claims, Compliance, and other key stakeholders to ensure AGCS governance processes aren't just understood - they're embedded and second nature across the business. And when it comes to keeping everything running smoothly, you'll harness the power of OneView to maintain meticulous, comprehensive records of all Facility Contracts and Facility Partners - ensuring full transparency and traceability at all times. • Developing a deep understanding of the strategic arrangements and ensuring the governance aligns with our overall model., • Ensure that the AGCS UW Delegated Authority Functional Rule required due diligence is executed, monitor the BAU supervision and internal and external audit processes for delegated authority relationships. This includes the review of binding authority documentation and ensuring compliance with AGCS' risk and compliance frameworks., • Represent Delegated AUTHORITY BUSINESS on various internal and external Committee and Groups. Advising internal stakeholders of any appropriate actions which are required and ensure these are addressed., • Work with Underwriting, Claims, Compliance, and other key stakeholders to ensure all AGCS governance processes are fully understood and adopted, escalating queries when required to., • Utilise OneView to maintain a comprehensive list of all current 100%,lead and follow Facility Contracts and Facility Partners, and ensure records are properly recorded on other SME systems., • Utilize OneView to maintain records of all due diligence and audit activity and follow up requirements, including on other relevant SME systems., • Record breaches and track mitigating action, escalating appropriately both locally and to the AGCS Head of Governance Delegated Authority Business., • Contribute to the review and design of Facility policies and procedures and contribute to cross-team projects on behalf of Facility Management., • Analyse Facility Partner MI and report findings and trends back through the required channels., • Provide reporting updates for various audiences, primarily for any AGCS Governance Fora., • Represent the Delegated Authority Governance at both internal and external meetings where required, e.g. divisional underwriting meetings, market meetings etc., • Adherence to all relevant regulatory requirements forms part of the role, and the demonstration of behaviours as set out in relevant Functional Rules, Standards and Policies, as they relate to the role, placing customers at the centre of business and behaving with integrity., • Previous experience working in a Delegated Authority Governance., • The ability to work under limited supervision and elevate queries as required., • Experience in assessing/supervising due diligence for delegated authority arrangements., • Experience in reviewing and interpreting audit reports and dealing with associated recommendations, • Working knowledge of relevant regulatory developments in the field, • Experience in stakeholder management and working with different departments to ensure adherence to processes and procedures., • MS Office including Excel, • Distribind and OneView experience helpful., • Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial. 105377 | Underwriting | Professional | Allianz Commercial | Full-Time | Permanent We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Let's care for tomorrow. We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com #J-18808-Ljbffr

Fantastic new position for consultancy organisation with around 200 employees in the London office with a fantastic family feel culture. This is very much an operational, advisory and supportive role ensuring employees receive clear and practical support. Looking for someone who is thoughtful, gives consistent advice, makes good judgement decisions and supportive in areas such as wellbeing, benefits, employee relations and core HR processes. Able to look for improvements in the way services are delivered, reviewing benefits and wellbeing, improving systems and processes or communications, contributing to project work. Two direct reports whilst remaining hands on. • Oversee core HR operations which include the employee lifecycle, recruitment contracts, onboarding, right to work, starters, leavers, absence, family leave and all employee records., • Provide advice on employee relations, performance concerns, disciplinary and grievance ensuring a fair and robust process., • Maintain and communicate HR guidelines, policies and procedures, seeking external advice on complex matters if needed., • Manage two direct reports and their development. Accountable for payroll., • Support with annual performance reviews, salaries and bonuses., • Oversee benefits administration, reviewing against employee feedback., • Support with employee engagement, survey analysis, action planning. Using HR data to identify trends in turnover, absence etc and providing recommendations., • Lead and contribute HR process improvement and project work., • CIPD qualification / degree educated., • Professional services experience preferred., • Excellent interpersonal skills and able to form strong relationships across the board., • Calm and thoughtful., • Diplomatic and discreet and able to resolve conflict quickly., • Highly organised and able to juggle conflicting priorities., • Solutions orientated and can think outside the box., • Inclusive approach and culturally aware., • Proven HR generalist experience and hands on approach., • Experience using HR data to support decision making., • Experience of Workday. Red Anchor Recruitment is an equal opportunities agency #J-18808-Ljbffr

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. 60 Marina Pl, Hampton Wick, Kingston upon Thames KT1 4BH Manager – Capital Management – Strategic Programs and M&A manages the execution of a program of capital projects supporting strategic programs, M&A, and Sazerac sites outside of North America. Responsible for project scoping, budget building, project planning, and execution. Ensures proper governance of projects, partnering with Engineering, Operations, Finance, Compliance, and Legal to execute projects. Works collaboratively across the organization to ensure alignment and coordination with stake holders including Commercial and Executive leaders. Supports delivery of company strategic and global growth initiatives, ensuring proper technical analysis and business case justification. Partners closely with Engineering and Capital Planning team. • Cost Savings Projects: Drive initiatives that improve cost efficiency and support sustainable financial performance. Advance projects that strengthen financial discipline and maximize resource utilization. Support initiatives that improve profitability through thoughtful cost management., • Globalize the Company: Expand the organization’s capabilities, reach, and ways of working to support sustainable growth across global markets., • Company Communications: Proactively communicates across the organization to ensure appropriate strategy and alignment of stake holders including Commercial and Executive leaders., • Acquisitions Project: Supports strategic growth opportunities and business expansion initiatives., • Deliver global strategic growth initatives: Lead and execute enterprise-wide priorities that support long-term business growth across markets, and regions., • Execute new initiatives on time and within budget: Effectively plan, coordinate, and deliver new initiatives according to established timelines and financial expectations., • Optimize working capital: Identify opportunities to improve the effective use of financial and operational resources in support of business performance and growth., • Increase profitablity: Identify and advance opportunities to improve financial performance through sustainable revenue growth, cost management, operational efficiency, and effective resource allocation. Annual CAPEX plan: Develop and execute the annual CAPEX plan in alignment with business priorities., • CAPEX Addendum: Number of projects requiring additional funds above the originally approved amount., • CAPEX Cashflow Forecast Accuracy: A monthly measurement of actual cashflow in the month vs. forecasted plan., • CAPEX Cashflow: A monthly measurement against our full year estimate of total CAPEX cashflow., • CAPEX Project Approval in Year: The velocity of the projects approved. The number of projects approved in a month vs. the expected projects submitted each month., • Sazerac Company Revenue Growth: Growth of Sazerac revenue growth versus target., • Sazerac Company Gross Profit Growth: Growth of Sazerac Gross Profit on a FY vs. PY and plan basis., • Manage KPI Action Plans: Lead action plans that address key performance indicators and support achievement of business objectives. Drive accountability for actions tied to operational and financial performance measures., • Track Capital Spend and Project Savings: Maintain visibility into capital expenditures, project progress, and cost-savings outcomes., • Submit and Obtain CAPEX Project Approval: Ensure capital projects are appropriately documented, evaluated, and approved before execution., • Develop and Manage Capital Expenditure Plans and Budgets: Develop and manage capital expenditure plans and budgets to support business priorities and operational needs., • Global - Brand Introduction and Compliance: Coordinate cross-functional efforts to support compliant brand launches across markets., • Conduct Engineer Assessment on New Projects: Review new project proposals to confirm technical requirements, operational readiness, and implementation considerations. Partner with relevant stakeholders to assess engineering needs and support informed project decisions., • Improve Processes Continuously: Drive continuous improvement initiatives to enhance efficiency, quality, and operational performance. Foster a culture of ongoing evaluation, problem-solving, and operational excellence., • Command Skills, • Customer Focus, • Planning, • Organizing, • Informing, • Business Acument, • Strategic Agility, • Functional/Technical Skills, • Managing Through Systems, • Technical Learning, • Process Management, • Problem Solving, • Integrity and Trust, • Ethics and Values, • Priority Setting #J-18808-Ljbffr

Insights Manager - Jockey Club Experiences, London, Liverpool or Birmingham | Full-Time / Permanent Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics, and deep insights to drive business strategy, innovation, and decision-making. Across Levy UK&I, E15 Insights creates value through elevating operational delivery, enhancing consumer experiences and optimizing innovation and new investment opportunities. Areas of impact will range across E15 Insights remit in sports stadia and facilities, arenas, theatres, and other venues. The role will be ultimately responsible for delivering the insights solutions and insights delivery as part of Jockey Club Experiences, covering catering, C&E, hospitality and premium sales. The successful candidate will be a key business partner to decision makers across Jockey Club Experiences, using the data tools that they build using our cutting-edge technologies. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Insights Manager - The Role • Deliver a holistic package of data and insights to decision makers at selected venues that covers strategic and tactical decisions around pricing, operations, commercials, sustainability, guest experience, and technology., • Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models to ensure the right decision is made. Support ongoing review of performance and deliver analytics that answer the 'so-what' question., • Provide insights and data tools to inform sustainable business practices, guiding decision-makers on the right sustainable options and what their impact might be., • Deliver data support around guest experience including ideal data collection methodologies before then using the data to inform decisions around changes to the venue to deliver a great service for our guests., • Work with the BUILT team to identify opportunities for technology and innovation to improve performance including solution ideation, implementation support and post-implementation monitoring., • Inform and deliver client reporting packs including financial performance, operational statistics, and value-add analytics to maximise the value delivered for our client partners. This would be in conjunction with operations, finance, HR, and any other relevant teams., • Design and develop the right data ingestion and data cleansing processes to inform and drive insights reporting tools for both external and internal users. Own the end-to-end process that generates automated reporting, scheduled reports and intra-company data transfers to enable reporting., • Inform and take part in internal client review meetings and processes, supporting the operations, finance and HR teams to deliver learnings and improvement. Use data and analytics to inform decision making around venue master plans and enhancements., • Demonstrate a growth mindset with a willingness to learn and take on new responsibilities within the team., • Take ownership of processes and demonstrate pride in solving problems independently. What we're looking for • Planned and methodical - displays the ability to be planned and methodical in their approach, with an objective and considered point of view., • Value focus - supports decision makers with strategic, financial and operational decisions with a strong commitment to deliver value to clients and colleagues., • Embraces change - is involved with and embraces the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues., • Analytical approach - data driven in their approach to establishing business solutions, understands and drives the use of data in informing strategic approach., • Knowledge hungry - strives to continually learn more, growing breadth and depth of knowledge to enhance personal development and deliver on business objectives., • Commercial focus- understands how operating models are built and what levers can be utilised to improve performance utilising a data driven approach., • Flexible and agile - balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required. Appreciates need for speed of action and reaction without diluting quality of results., • Self-starter - able to work independently and deliver to deadlines, taking the initiative to ensure the correct approach is taken., • Communicates effectively - delivers insights in the right communication style and medium to maximise the impact of analytics and data. Skills Specification • Advanced Microsoft Excel, • Excellent critical thinking and analytical skills, • A growth mindset, • Expertise in Microsoft Power BI or similar analytical tools desirable, • Financial training or exposure desirable What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0209/76624001/52830964/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

• Full-time We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of a great team doing impactful work In a world with ever more complex challenges, asset management is an increasingly important discipline to ensure asset owning and managing organisations get the service and ultimately business outcomes they require from their asset base. We work with organisations who own or manage some of the world’s most interesting large physical infrastructure, guiding them on the journey of increasing the sophistication of their asset management practices. These organisations also span the full spectrum of asset management maturity; from those new to the concept whom we help understand and put in place the fundamental building blocks of good asset management, to those who are mature and are seeking to push the asset management boundaries, with whom we implement digital innovations. Working across multiple sectors, such as transport, energy, water, nuclear and defence and across a vast array of maturity levels, means that our asset management work is exciting and varied. For example, we: • deliver major transformation programmes, • optimise the adoption of innovative technologies to achieve major performance and cost efficiencies, • develop leading-edge regulatory business plans, • design optimised and differentiated asset investment strategies and plans, • perform complex analysis on asset information to drive insights and decisions The way we approach asset management at PA is different to many. We combine our asset management experience across multiple sectors, with wider PA expertise in areas such as innovation, digital, human capital to bring truly ingenious, well‑rounded, practical solutions to our clients. What we’re looking for We're not looking for experts in asset management. We're looking for people who can help asset‑intensive organisations change. We're looking for people who understand how infrastructure businesses really work and who can influence meaningful change across them. You may work in transport, utilities, energy, nuclear, defence or another asset‑intensive sector. What matters most is not whether you hold a particular qualification, but whether you understand the challenges of running complex organisations, balancing competing priorities, and translating strategy into practical action. Our strongest people combine business insight with delivery credibility. They understand how investment, operations, engineering, digital capabilities, regulation and organisational performance come together to create outcomes. They know how decisions are made, how change happens, and how to build alignment across diverse stakeholder groups. They are trusted by colleagues, well connected across their industry, and recognised for bringing people together to make things happen. We are particularly interested in people who have experience of: • leading or supporting investment planning, asset strategy, operational improvement, business transformation, digital and data programmes, organisational design, or the implementation of major systems and capabilities, • Experience of working across capital and operational environments, translating long‑term ambitions into deliverable programmes, and helping organisations navigate uncertainty would be highly valuable Successful candidates will be curious, commercially aware and comfortable tackling complex problems. They will be able to communicate clearly with everyone from executive leadership teams to front‑line operations, distilling complexity into practical decisions and actionable insights. They will enjoy working collaboratively, leading teams, developing opportunities and helping clients address some of their most important strategic and operational challenges. Most importantly, we're looking for people who understand the business behind the assets, can influence outcomes beyond their immediate role, and want to help organisations deliver lasting change. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare, • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days, • Generous company pension scheme, • Opportunity to get involved with community and charity‑based initiatives, • Annual performance‑based bonus, • PA share ownership, • Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. #J-18808-Ljbffr

Job Title: Fraud Performance and Controls Lead Location: Leicester, London or Bexhill (all hybrid) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Fraud Performance and Controls Lead, you’ll be leading the performance and optimisation or our end to end Policy Fraud portfolio, driving commercial value through the effective design, performance and continuous improvement of fraud controls, underwriting referrals and operational processes. You’ll act as the critical link between Underwriting, Analytics and Operations, with accountability for maximising fraud prevention outcomes, reducing friction for genuine customers and delivering sustainable profitability through an effective fraud control framework. • Owning the performance of the Policy Fraud portfolio against agreed fraud, commercial and customer measures, identifying opportunities to improve fraud detection, referral efficiency and underwriting outcomes, • Driving initiatives that improve loss ratio, referral performance and operational efficiency and presenting portfolio performance, risks and opportunities to senior stakeholders, • Acting as the senior fraud representative for policy fraud referrals and controls, influencing the underwriting strategy through operational insights and fraud intelligence and partnering with analytics, pricing and underwriting teams to improve referral rules and control performance – supporting the next generation of fraud prevention strategies, • Optimising end-to-end workflows, removing process inefficiencies, ensuring consistent operating models across workstreams and coordinating change activity impacting operations, • Leading the review of significant fraud and large loss cases to help identify control weaknesses and emerging fraud threats, producing actionable insights that strengthen controls and identifying trends, vulnerabilities and opportunities – ensuring lessons learned are translated into measurable business improvements, • Leading initiatives to improve the effectiveness and efficiency of fraud operations, identifying automation opportunities, supporting the implementation of new fraud controls, decisioning capabilities and customer journeys and driving simplification and standardisation of operational processes, • Extensive experience across insurance fraud, underwriting, financial crime or commercial risk management, • Strong understanding of fraud controls, referral strategies and operational performance management, • Experience in leading and delivering measurable commercial outcomes, change and transformation initiatives, • Exceptional stakeholder management skills with the ability to influence senior leaders, • Strong analytical capability with the ability to interpret complex data and convert insights into action, • Commercially minding with a strong understanding of insurance profitability drivers, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our Careers Website. Regrettably we are unable to offer sponsorship for this role. • in addition to a competitive salary and £5k car allowance you will also receive…, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Ready to lead and shape inclusion across one of the UK's largest housing associations? Join us as Head of Diversity and Inclusion and help create meaningful change for both our residents and colleagues. As Head of Diversity and Inclusion, you’ll lead the delivery of Peabody’s Inclusion Strategy, helping to create a workplace and services where everyone feels they belong and can thrive. Working closely with Executive and senior leaders, you’ll embed equality, diversity and inclusion into decision-making, service delivery and organisational culture, ensuring inclusion is at the heart of everything we do. You’ll use data, insight and evidence to identify opportunities for change, drive measurable improvements in colleague and resident outcomes, and strengthen accountability across the organisation. Leading a specialist team, you’ll champion inclusive leadership, influence senior stakeholders, and build strong partnerships with colleagues, residents and external organisations to deliver meaningful and lasting impact. You’ll bring significant experience of leading diversity, inclusion or equality strategies within a complex organisation, along with a proven track record of influencing senior leaders and delivering sustainable cultural and organisational change. You’ll understand how to embed inclusion into everyday operations and services, using data and insight to shape priorities, measure progress and drive action. We’re looking for someone who combines strategic thinking with the ability to turn ambition into outcomes. You’ll be confident building relationships, challenging constructively, and bringing people with you on the journey. A strong understanding of equality legislation, governance and inclusion best practice is essential, alongside a genuine passion for creating equitable experiences and opportunities for colleagues, residents and communities. • Up to 30 days’ annual holiday, plus bank holidays, • Two additional paid volunteering days each year, • Flexible benefits scheme, including family friendly benefits and access to a discount portal, • 4 x salary life assurance, • Up to 10% pension contribution, • Professional development and opportunities to broaden your experience When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. Peabody does not provide sponsorship as a licensed UK employer. This advert will close on Monday 7th September 2026. However, we reserve the right to close this advert early if we receive a high volume of suitable applications. Our fair, inclusive and transparent recruitment process includes an in-person Interview as well as a follow-on session of meeting the diversity network leads. This will be held at our Westminster Bridge Road office on Thursday 24th September 2026. If you have any questions about this role, please email Talent Specialist, Ryan Loasby #J-18808-Ljbffr

Glasswall is looking for a hands-on Security Engineer with 3-5 years of experience to join our small, high-impact Security Engineering team. Reporting to the Lead Security Engineer, you will help embed security throughout the product design and development lifecycle. You will investigate security findings, assess their practical risk, work with engineering teams on remediation, and verify that issues have been resolved. You will also help identify systemic improvements that prevent similar vulnerabilities from recurring. We use AI-assisted tools for activities such as code review, threat modelling, triage and security testing. These tools increase our coverage, while engineers remain accountable for all analysis and decisions. You will help improve these workflows and contribute to securing the AI-enabled features in Glasswall's products. • Conduct threat modelling and secure design reviews for new features, services and architecture changes, identifying risks early and recommending practical security controls, • Perform secure code reviews and hands-on testing of our applications and APIs, combining manual analysis with SAST, DAST, SCA, secret scanning, container scanning and IaC scanning, • Triage security findings to determine their practical exploitability and business impact, prioritising remediation based on reachability, exposure and relevant threat intelligence, • Partner with engineering teams to develop remediation plans, provide code-level guidance, contribute fixes where appropriate and verify that issues have been resolved, • Investigate the root causes of vulnerabilities and reduce recurrence by introducing secure patterns, targeted linting rules and appropriate pipeline controls, • Integrate, operate and tune security tools across CI/CD workflows, automating scanning, triage and reporting to improve coverage and reduce noise, • Develop and improve the AI agents, prompts and automation that support code review, threat modelling, triage and security testing, evaluating their output and maintaining human accountability, • Contribute to container, Kubernetes and software supply chain security by assessing configurations and dependencies, supporting SBOM adoption and improving build and deployment controls, • Support external penetration tests, vulnerability disclosure and bug bounty programmes by helping define scope, reproducing and validating findings, and coordinating remediation, • Contribute to product security incident response and secure development standards by investigating issues, documenting lessons learned and turning them into practical guidance., • 3-5 Years of Hands-on experience in application security, product security or DevSecOps within a software product environment, • Experience reviewing unfamiliar code, identifying security defects and explaining them clearly to engineering teams, • Practical knowledge of common vulnerability categories, including the OWASP Top 10 and CWE classifications, • Vulnerability analysis and exploitability assessment skills, including familiarity with CVSS, EPSS and CISA's Known Exploited Vulnerabilities catalogue, • Experience working with engineering teams to prioritise and remediate security findings, • Practical knowledge of threat modelling and risk assessment, • Hands-on experience with at least one of SAST, DAST or SCA tooling in a CI/CD environment, • Practical experience using LLMs or agentic AI tools, with an understanding of their strengths and limitations in security workflows, • Some hands-on security testing experience, such as penetration testing, red teaming, bug bounty work or CTFs, • Programming ability in at least one language, plus scripting skills sufficient to contribute fixes and automation (we use C#, Python, Bash and PowerShell), • Clear communication and sound, risk-based decision-making that balances security, delivery pace and cost. We encourage you to apply even if your experience is not a 100% match with the position. • A drive to identify and automate repetitive manual work, • Experience building or security testing LLM and agentic AI systems, including prompt injection testing, AI red teaming, guardrails, or MCP and tool-use security, • Secure development experience in .NET, • Knowledge of cloud and container security across Azure or AWS and Kubernetes, • Experience with CI/CD platforms such as Azure DevOps or Argo Workflows, and an understanding of how security controls fit within them, • Knowledge of standards and frameworks such as OWASP ASVS, NIST SSDF, MITRE ATT&CK and SLSA, • Experience with Application Security Posture Management (ASPM) tools, • Experience with fuzzing or security testing of file parsers and binary formats, • Experience running or managing penetration tests, vulnerability disclosure processes or bug bounty programmes, • Engagement with the security community through activities such as security research, bug bounty results, published CVEs or advisories, CTF participation, conference speaking or technical writing. We didn't start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitization filters in the US Intelligence Community's highly classified networks. We are rated #1 by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we're trusted by commercial and government organisations around the world. In June 2025 Glasswall officially entered a new era of growth and innovation having been acquired by the leading private equity firm, PSG Equity. This marks a significant milestone for our company and one that underscores the strength of our business, the dedication of our team, and the exciting potential that lies ahead. With PSG's strong track record of scaling high-growth cybersecurity and technology businesses, we are better positioned than ever to accelerate innovation, expand into new markets, and deliver even greater value to our clients, employees, and stakeholders. Cybersecurity is a mission-critical field, and we've always believed that staying ahead means moving faster, continually adapting to meet new challenges and investing more boldly in the future. This partnership empowers us to do exactly that while maintaining the same leadership, values, and commitment to excellence that have brought us this far We're excited for what's to come so now is a great time for you to join us on our journey. At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across our business. Every six months we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. • Glasswall offers a competitive salary and incentives package., • We offer flexible and remote working options, with hybrid working from our office in the Central London area., • Office travel and incidental WFH expense coverage., • 25 days holiday (plus public holidays)., • Private Medical Insurance including mental health support and cancer care., • Enhanced sick pay., • Company sponsored life, critical illness, and income protection insurance., • Contributory pension scheme., • Access to 'salary sacrifice' benefits such as Cycle to Work and Tech Schemes. A successful candidate will live in the United Kingdom and be comfortable working from home with some meetings being held in the London office. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow, and in return, you help us grow into a stronger, more inclusive organisation. Glasswall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. #J-18808-Ljbffr

Head of Business – Volkswagen Macclesfield Fun, exciting, rewarding work. Join us for the ride. Working with world‑class brands as a Head of Business you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle‑to‑work scheme, • Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask, • Drive the performance of each department in order to ensure that excellent customer service is provided and all financial targets are achieved., • To create with each Department Manager co‑ordinated, detailed annual plans, in line with defined long term goals, for each section of the business covering all targets for profitability, productivity, resource control and development., • To establish and develop the retail centre organisation and control systems to ensure the efficient operation of each department, consistent with its present and future objectives., • To monitor continuously all adverse trends and potential problems, and take corrective action in a timely manner., • To monitor all competitive threats and opportunities to the business to ensure the long‑term profitability of the Company and protection of the franchise., • To direct the activities of each department manager to ensure they and their staff are continually contributing to the objectives of the business., • Previous proven experience within a similar position, • Customer awareness, • Track record of success, • Brand affinity, • Negotiation and communication skills., • Ability to meet deadlines and work under pressure, • Full UK driving licence We value diversity and believe it strengthens our team. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. • Respect, • Integrity, • Transparency, • Teamwork, • Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. #J-18808-Ljbffr

This job is with GSK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job description As the VP, Chief Enterprise Architect, you will set the vision for enterprise-wide architecture—driving digital and AI-enabled transformation, and influencing business strategy at the highest levels. You’ll bring consultative leadership, deep technical expertise, and executive presence to orchestrate change and deliver lasting impact across our global business. In this role, you will set the target-state architecture across digital, data, AI, cloud, and core platforms. You will ensure our technology landscape accelerates R&D innovation, modernizes manufacturing, enhances commercial effectiveness, and strengthens regulatory resilience. This is a strategic executive leadership role requiring consultative influence, technical depth, and the ability to translate emerging technologies into scalable, secure, and AI-ready enterprise capabilities across a highly regulated global organization. Vision & Enterprise Strategy • Define and lead a multi-year enterprise architecture strategy aligned to business growth, AI scale, operational excellence, and regulatory requirements., • Establish a clear target-state architecture and phased transformation roadmap across global business units., • Ensure technology investments reduce complexity, enable reuse, and accelerate innovation velocity. Enterprise AI & Platform Enablement • Design the enterprise AI and data platform architecture to enable AI-at-scale across R&D, manufacturing, and commercial functions., • Establish standards for responsible AI, model governance, data interoperability, and secure AI deployment in regulated environments., • Accelerate AI solution deployment through reusable patterns, reference architectures, and scalable digital platforms. Executive Influence & Business Partnership • Advise senior business and technology leaders, translating complex enterprise challenges into actionable architecture roadmaps tied to measurable outcomes., • Align architecture priorities to business KPIs such as time-to-market, productivity gains, cost optimization, and risk reduction., • Serve as enterprise design authority for major transformation programs and strategic investments. Governance & Risk • Design pragmatic, agile architecture governance that balances innovation with security, compliance, and enterprise risk management., • Lead enterprise standards across cloud, data, integration, security, and AI domains., • Guide architecture strategy during M&A, integration, and organizational redesign efforts. Organizational Leadership & Evangelism • Build, inspire, and scale a high-performing global architecture community across enterprise, domain, data, AI, and platform disciplines., • Champion architecture as a strategic capability — shifting from review-and-approve to enable-and-accelerate., • Foster a culture of learning, experimentation, and disciplined execution. Stakeholder Engagement • Cultivate strong partnerships across global business functions, external innovators, and strategic technology partners., • Represent enterprise architecture in executive forums and strategic planning discussions. Why You? We are seeking professionals with the following skills and qualifications to help us achieve our goals: • Advanced degree (MS, MBA, or equivalent) and relevant certifications (TOGAF, advanced cloud or AI architecture credentials) would be preferred., • Significant enterprise architecture leadership experience, including service as Chief Architect or Enterprise Architecture VP within a complex, global organizations., • Experience in global, highly regulated environments such as bio-pharma, healthcare, or life sciences would be ideal., • Demonstrated ownership of enterprise-wide digital and AI transformation strategies delivering measurable business impact., • Experience architecting scalable AI, cloud, data, and platform ecosystems in regulated industries., • Proven ability to influence executive stakeholders and simplify complex technical strategies into business-aligned action., • Strong execution discipline — balancing strategic vision with practical delivery., • Demonstrated success reducing enterprise complexity, rationalizing legacy estates, and accelerating platform adoption., • Thought leadership through industry forums, publishing, or standards bodies., • Experience integrating architecture strategies post-M&A and during large-scale operating model transformation., • Proven ability to mentor senior architects and build federated global architecture communities. Skills Automation Technology, Cloud Based Services, Computer Programming, Configuration Management (CM), Container Orchestration, Database Management, Enterprise Backups, Infrastructure Security, Network Services, Operating Systems (OS), Scripting, Service Integration, System Monitors, Troubleshooting Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at _ where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the _ where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at _

This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Director / Senior Director, Business Relationship Management (BRM) – Financial Institutions (FI) Group EMEA Business Relationship Management, Financial Institutions - EMEA Fitch Ratings’ FI BRM team is seeking a Director or Senior Director to join our London office. This exciting role sits within the FI Business & Relationship Management (“BRM”) group in London. The main objective of the role is to originate new rating mandates, primarily through banker and intermediary relationships. The FI Group covers Banks, Non-bank Financial Institutions (NBFIs), and Insurance companies, with BRM leading business development for Fitch Ratings. What We Offer: • Exposure to a growth sector within a respected, dynamic team, • Challenging and rewarding work in a collaborative environment, • Excellent development opportunities within FI BRM and across Fitch, • A flexible work environment We’ll Count on You To: You will broaden relationships with key FI bankers and support the team in originating new rating mandates through these relationships, mainly in the London market but also across EMEA. A major focus will be raising Fitch’s profile with bankers and other intermediaries through meetings, targeted events, and thought leadership. Key deliverables include: • Originate new business by engaging with a network of bankers and other intermediaries (DCM, Syndicate, and Origination, in IG and HY/LevFin, across public and private markets), • Take a strategic approach to expand and capitalise on Fitch Ratings’ FI market presence, leveraging banker relationships to create opportunities, • Map Fitch’s FI banker relationships in the London market and support EMEA-wide mapping, • Develop a deep understanding of the credit rating landscape and articulate the benefits of Fitch to bankers/intermediaries, • Collaborate closely with EMEA FI BRM colleagues, including those focused on issuer relationships and FI subject matter experts, • Coordinate with BRM teams covering other asset classes, including Corporates and Structured Finance, • Propose creative ideas for new outreach initiatives, • Occasional travel required, primarily London-focused What You Need to Have: This role requires strong existing banker relationships and a deep understanding of the FI and debt capital markets landscape, ideally gained from an origination, advisory or coverage role. Demonstrated ability to drive revenue from both established and self-managed contacts is essential. Excellent communication and interpersonal skills are required, with a proven track record in developing commercial relationships and opportunities. Additionally, the candidate should have: • Excellent English language skills, • Strong command of Microsoft Suite (Word, Excel and PowerPoint), • Ability to work independently and develop and implement growth strategies, • Strong team orientation and relationship-building skills, internally and externally What Would Make You Stand Out: • An understanding of credit analysis and the role of credit ratings in capital markets, • Established banker / intermediary relationships in London and EMEA, • Experience in the FI sector (Banks, NBFI, Insurance); familiarity with Corporates (Levfin and/or IG), • Proven experience in debt capital markets and in public/private funding solutions, • Familiarity with Salesforce or other CRM systems, and financial data platforms such as Bloomberg and FactSet, • Professional or business qualifications (CFA, relevant Master’s degree), • Aptitude for learning and developing AI solutions to drive business outcomes Why Fitch? At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. We are building incredible things at Fitch and we invite you to join us on our journey. Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables our clients to make important credit judgements with confidence. Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning. For more information please visit our websites: | | _ Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. #LI-CM1 #LI-Hybrid

This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Group is currently seeking a Data Operations – Associate Director (Insurance) based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. Want to learn more about a career in technology and data at Fitch? Visit: _ About the Team • The Associate Director (Insurance) role will oversee the collection of fundamental data needed across Fitch Group, and will work extensively with other Data Operations teams, Fitch Ratings analytical staff and Fitch Solutions Product Owners to assure the quality of the data collected and available to stakeholders., • The role will be a key component of the initiative to centralise, streamline and accelerate the capture/collection of fundamental data. This role will be highly influential in helping to define the collection methodology, to ensure it meets the current and future needs of Fitch’s credit ratings analysts and product workflows., • This is a great opportunity to join a growing team responsible for all of Fitch’s fundamental data collection, supporting both Ratings and Solutions, • Exposure to the latest technology, as processes are transformed to leverage AI/ML How You’ll Make an Impact: • Have advanced knowledge relevant to the sector and stay updated with new developments that will impact stakeholders., • Ensure highest levels of data quality for Insurance financials, making sure data has been correctly processed by data input analysts, validated by internal data analysts, and providing constructive feedback as required., • Understand Fitch’s business priorities and resource constraints, translating strategic initiatives into practical projects, identifying necessary stakeholder inputs., • Take the initiative to develop ideas, with an understanding of the broader business and act in its best interests., • Delegate tasks while maintaining ownership and manage workloads effectively, whilst adapting to changes., • Identify trends where similar fundamental data points may be treated differently across jurisdictions, working closely with analytical teams to build consensus for an agreed standardised approach., • Document methodologies on how various fundamental data points are defined, can be identified in financial statements, and should be captured in Fitch standardised data templates., • Take responsibility as a lead data steward for documentation of standardised terms in Collibra., • Act as a mentor, develop less experienced staff, and provide guidance on projects., • Provide training and ongoing support to outsource teams capturing fundamental data, and handle exceptions to support consistent high data quality., • Draw out underlying business needs from stakeholders, to facilitate positive solutions and manage expectations whilst communicating clearly., • Set standards for client service/ stakeholder management, taking the lead to resolve disagreements, and handling challenging clients with professionalism., • Take responsibility for the creation of key management reporting monthly, and present results to stakeholders on a quarterly basis., • Lead the exploration, evaluation, and responsible adoption of AI/ML techniques to drive measurable business outcomes across data workflows and decisioning. You May be a Good Fit if: • Experience of working with Insurance financial data, in a financial institution, accountancy, auditing, counterparty credit risk environment, with an understanding of IFRS, GAAP & wider accounting fundamental processes., • Ability to work independently, whilst also being a strong leader with the ability to inspire others within a team environment., • A CIMA, ACCA, ACA, CFA qualified would be preferred., • To be a self-starter who can pick up new processes quickly and accurately., • Have a can-do attitude to problems. What Would Make You Stand Out: • Attention to detail, with a highly organised and methodical approach to work., • Prior experience working with offshore teams, and or leading/ mentoring team members., • Excellent communication and interpersonal skills., • Desire for continued professional development., • Knowledge of AI/ML tools and their practical applications., • Openness to change. Why Choose Fitch: • Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location, • A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity, • Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals, • Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing, • Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively, • Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe, • Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. #LI-TD1 #LI-Solutions #LI-Hybrid

This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Group is currently seeking a Endpoint Engineer based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a Best Place to Work in Technology 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. Want to learn more about a career in technology and data at Fitch? Visit: _ About the role: The Endpoint Engineer is a key technical contributor within the global infrastructure organization, providing advanced (Tier 2/3) support, endpoint management, and platform engineering across Windows, Microsoft Intune, and related technologies. This role delivers secure, reliable, and frictionless user experiences through modern device management practices, automation, observability, and Zero Trust principles. How You’ll Make an Impact: Endpoint Platform Engineering (Windows CSP / Intune) • Own the migration of legacy Group Policy configurations to modern CSP-based Intune policy, resolving conflicts to protect platform consistency and compliance posture., • Design and maintain consolidated, well-governed CSP policy structures across the fleet. Hardware Fleet & Device Lifecycle • Drive vendor-led firmware and driver lifecycle management — including HP Image Assist and Dell Command Update automations — to improve device stability and end-user experience., • Troubleshoot and remediate audio, video, and conferencing reliability issues., • Perform hardware and performance testing/benchmarking to support fleet standardization decisions. Autopilot & Provisioning Modernization • Modernize Windows Autopilot and provisioning workflows to reduce legacy dependencies and improve consistency., • Resolve drive-mapping dependencies and CSP conflicts affecting the provisioning pipeline., • Complete remaining GPO-to-CSP transitions in support of provisioning consistency. Application & Configuration Management • Package, test, and deploy enterprise applications using MECM/Intune and modern deployment frameworks, ensuring compliance with internal and regulatory requirements., • Collaborate with engineering leadership to design, implement, and operationalize endpoint policies, configurations, and standards in support of global infrastructure initiatives. Developer Tooling & AI Workload Enablement • Configure, package, and support core developer tooling across the fleet (VS Code, Python, Git, CLI utilities), balancing developer flexibility with security and compliance standards., • Define and support endpoint requirements for AI/ML workloads, including GPU driver management, containerization/WSL2, and local model runtime resource sizing., • Partner with engineering and data teams to evaluate, standardize, and roll out AI-assisted developer tools (e.g., Claude Code, Copilot) within governance and device-management guardrails. Operations & Support • Deliver advanced incident and problem resolution with a strong focus on user experience and root-cause elimination., • Execute recurring operational activities, including patching, vulnerability remediation, compliance reporting, and endpoint health monitoring., • Partner closely with the Service Desk to drive continuous improvement, streamline workflows, and reduce recurring issues through automation or policy enhancement., • Participate in an on-call rotation to support critical after-hours incidents or high-priority escalations. Documentation & Cross-Functional Collaboration • Create and maintain technical documentation, runbooks, and cross-team knowledge resources., • Engage in cross-functional project work spanning cloud identity, automation, security hardening, and software lifecycle management., • Act as an owner by proactively driving issues to resolution across business You May be a Good Fit if: 3–5+ years in enterprise endpoint engineering or advanced support, with hands-on experience in: • Windows 11, Azure AD / Entra ID, • Microsoft Intune (Endpoint Manager), MECM, and co-management services, • Active Directory and Directory Services, including Group Policy and RSAT tools, • Intune configuration and compliance policy management, • LAPS and least-privilege / privilege elevation models (e.g., Privilege Management), • Microsoft 365 Apps deployment, configuration, and update servicing, • Networking fundamentals (DNS, DHCP, VPN, Proxy) Strong experience with modern Intune management, including: • Windows Autopilot (user-driven, pre-provisioning, self-deploying), • Zero-touch provisioning and cloud-first imaging strategies, • Intune application management (Win32, MSI, MSIX, store apps, managed apps), • Settings Catalog, Compliance Policies, and Configuration Profiles, • Device Filters, Dynamic Groups, and scalable targeting strategies, • Endpoint Analytics and digital experience monitoring (DEX) Hardware validation and lifecycle management, including: • Hardware and performance testing/benchmarking to support fleet standardization decisions, • Firmware and BIOS update management and deployment (e.g., HP, Dell), • Wi-Fi driver troubleshooting and remediation across the device fleet, • 802.1X / WPA2-Enterprise network authentication troubleshooting (EAP-TLS, RADIUS) Proficiency with Windows PowerShell, including: • Running, creating, and editing PowerShell scripts, • Managing system processes and services via PowerShell, • Understanding basic command syntax and parameters, • Troubleshooting errors using PowerShell, • Experience supporting Zero Trust, conditional access, and identity-based access controls. Developer tooling and AI workload support, including: • Configuring and troubleshooting VS Code, Python, and common CLI/developer environments, • Git-based version control workflows, • Endpoint requirements for AI/ML workloads (GPU drivers, WSL2/containers, local model runtimes, resource sizing), • Applying governance and device-management guardrails to developer and AI tooling without blocking productivity, • Ability to collaborate effectively, communicate clearly, and produce high-quality documentation and runbooks., • Demonstrated ownership mindset, with a focus on eliminating root causes and improving user experience. What Would Make You Stand Out: • PowerShell App Deployment Toolkit (PSADT) — creating/modifying deployment scripts, packaging and deploying applications, customizing user prompts, troubleshooting logs, and managing detection/remediation logic., • Advanced MECM collection design and query creation., • Windows imaging modernization (e.g., Autopilot, zero-touch provisioning, DISM when needed)., • Familiarity with software packaging technologies (EXE, MSI, MSIX, INTUNEWIN)., • Experience with third-party patching platforms (e.g., Patch My PC)., • Strong PowerShell automation expertise and familiarity with Git-based workflows., • Experience with vulnerability management tools and endpoint telemetry/observability platforms., • Experience supporting local AI/LLM developer tooling (e.g., Claude Code, Ollama, LM Studio) and GPU-accelerated workstations., • Microsoft certifications related to Endpoint, Azure, or Security. Why Choose Fitch: • Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location, • A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity, • Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals, • Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind, • Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively, • Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives At Fitch, AI is embedded in how we work every day—supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We’re looking for colleagues who are comfortable operating in an AI-enabled environment—or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done. Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. #LI-HYBRID #LI-KC1

This job is with VodafoneThree, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location: Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do • Manage PAYM outflow performance, including forecasting for voluntary and involuntary churn, both on volume and S15 value, • Own and manage reactive saves toolkit, execution and utilisation within channels to retain customers balancing volume and value - taking into account maturing base shape, out of contract profiles and market dynamics, • Design and timely and accurate briefing of Segment of One activities to protect churn, • Interlock with BCRC for involuntary churn forecasting and performance, • Oversight of the involuntary migrations process, and driving opportunities for improvement and automation, • Align and interlock toolkit with retention strategy to deliver P2P outcomes, • Lead channel relationships and performance management including Outbound dialling teams, inbound assisted channels, indirect partners and digital Who you are • Experience in churn management and outflow forecasting/tracking, • Strong understanding of PAYM customer behaviours., • Expertise in save toolkit design and deployment., • Ability to collaborate across retention, BCRC, and channel teams., • Commercial acumen and performance tracking., • Expertise in churn analytics, turning insight into action via mitigation strategies. Critical Success Factors & Core Competencies: • Analytical rigour and forecasting accuracy., • Stakeholder collaboration and toolkit ownership., • Customer-centric approach to churn reduction., • Ability to manage complexity across PAYM portfolio, • Performance-driven and curious mindset Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (_) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. #VodafoneThree #LI-Hybrid