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Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required: No Reports to: VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Manages and is responsible for day-to-day activities of one or more unit of operations, • Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved, • Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company’s operations, • Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts, • Manage the daily/weekly/monthly P&L, • Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT, • Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis, • Spends time on floor to audit current procedures to monitor and improve efficiency of operations, • Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day, • Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre, • Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed, • Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied, • Participate in monthly and quarterly ATAC meetings, • Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate, • Demonstrates expertise on Teleperformance’s tools, service offerings and processes, and a deep understanding of the client’s requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance’s capabilities, • Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s, • Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation, • Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support, • Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site, • Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues., • Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas, • Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations, • Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services, • Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures, • Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction, • Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices, • Other duties as assigned. Main Job Requirements Education and Specific Training • Bachelor’s degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience • Minimum 3 years’ experience of complaint management in a regulated environment preferably Financial Service, • Minimum 2 years’ experience of fraud management in a regulated financial services environment, • Experience of managing a large operation of 200+ people, • Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others, • Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills • Achievement oriented, • Superior analytical ability, • Superior communication skills, • Robust and commercially balanced decision-making, • Flexibility, • Sound reasoning & judgement, • Excellent leadership and management skills, • Planning and organizing, • Lead by example / integrity, • Problem Solving, • Employee & Client satisfaction orientated, • Self-motivated and can motivate others, • Highly advanced team building skills, • Strategic and commercial thinker, • High levels of resilience and focus, • Coaching focus, • Advanced facilitation & presentation skills, • Advanced project management skills, • Advanced change management skills, • Advanced KPI knowledge and understanding, • Commercially astute

Ophthalmology Medical Director Northwest Region Full Time Permanent Position Our client is one of the UK’s largest independent sector healthcare providers and they provide a range of innovative and expert healthcare services to a great blend of NHS, private and insurance patients. With their own network of private hospitals nationwide and expert clinicians and surgeons within, they deliver more than 50 services from orthopaedics through ophthalmology, gynaecology, oral, spinal to weight loss. They are award winning and recognised for providing the highest level of quality, specialist secondary healthcare and excellent patient outcomes for over 50,000 patients each year. They have an opening for a Northwest Medical Director to undertake a 50/50 clinical ophthalmology/leadership role to be based out of their Manchester facility. The site has been ranked outstanding by the CQC and is all set to be a Centre of Excellence with KOL’s in Ophthalmology and world-renowned professors practicing out of the Manchester facility. This facility is bright, modern and clean with state-of-the-art equipment and technology to provide world class eye care. The Ophthalmology centre is able to undertake diagnosis and treatment in a single visit and undertakes a wide range and breadth of ophthalmological treatments to include cataracts and glaucoma treatment, oculoplastics, ptosis, blepharoplasties and together with the mobile ophthalmology units can provide virtual and physical retina services to ensure patients have great eye care. There are 5 mobile ophthalmology units that would also fall under the Northwest Clinical Director’s remit too. The role of Northwest Medical Director – Ophthalmology Reporting into the National Medical Director Secondary Care you will: - • Work collaboratively to strengthen and further develop the medical workforce across the Northwest sites under your remit., • Guide the organisation in ensuring the delivery of its clinical strategy and vision for leading service transformation., • Provide medical leadership to ensure that the Company consistently delivers the highest standards of clinical and professional healthcare practice in ophthalmology in the Northwest., • To work collaboratively to further develop the reputation of the Ophthalmology service, nationally and internationally as well as contributing positively to the commercial performance of all sites., • To play a vital role in shaping the organisation’s culture and strategic vision and communicating this to staff on the front line., • As a member of the Senior Leadership Team, share responsibility with the Service Directors and the Head of Nursing for decisions about the management of the site and its’ services, • Undertake a 50% clinical role practicing Ophthalmology and delivering great patient care and outcomes in the Northwest., • 50% Medical Director/people leadership responsibility for all staff in the Manchester area and across the 5 mobile units, • Will look at staff engagement, staff retention methods to maintain excellent staffing levels and patient care The person we are looking for will be: - • An expert Consultant Ophthalmologist with managerial experience, excellent leadership skills and the ability to command respect from clinicians., • The post holder must have the ability to be a positive force in clinical quality, operational and financial performance., • An expert change manager in secondary care and able to influence stakeholders at all levels in a clinical setting to achieve, willing to challenge the status quo to become and maintain the Rochdale centre as a world class centre of excellence for Ophthalmology., • Must have held a Clinical Director or Medical Director, Deputy Clinical Director or equivalent position for 5 years as a minimum., • Must be a Doctor of Medicine or equivalent medical degree from an accredited institution., • Valid Medical Licence to practice in the UK. The benefits • Our client will pay for your medical indemnity/insurance in FULL., • Flexible working patterns available to ensure you have a great work life balance., • All Doctors/Medical Directors are recruited on an employed contract/ salaried basis – a lot less hassle as you are not having to invoice patients or insure yourself., • You can also undertake 5th and 6th days in addition to core hours if you wish – or not!, • Paid study leave, • Death in service, • Cycle to work scheme, • 25 days annual leave, • Home working days available, • 5% matched pension contribution, • Relocation package of up to £8,000 available, • Signing on bonus/golden handshake

You’ll be responsible for preparing monthly, quarterly, and annual financial statements in line with US GAAP, managing cash flow and working capital, and supporting financial planning and analysis. This is an interim Financial Manager position, reporting to the Finance Director. You’ll also coor

Managing Consultant / Principal / Director Location: Manchester, UK Company: IRG Executive Search & Selection About IRG IRG is a global executive search firm, renowned for delivering retained mandates across management consulting, strategy, technology, digital, professional services, and private equity. We partner with an elite group of clients, maintaining long-standing relationships through consistent, high-quality delivery. Our culture is collaborative, performance-driven, and client-first, fostering a supportive and professional environment where people are empowered to thrive. Why We're Hiring As part of our ambitious 5-year growth strategy, IRG is seeking entrepreneurial leaders to join our recruitment team. This role is ideal for someone looking to drive top-line growth, build a sector-focused practice, and shape the future of a high-growth executive search firm. Key Responsibilities Client Leadership & Delivery • Lead and oversee the delivery of consulting engagements across:, • Private equity due diligence (commercial, operational, and tech), • Performance improvement, • Technology transformation, • Financial and operational restructuring, • Translate strategic objectives into actionable transformation plans, • Ensure high-quality deliverables, client satisfaction, and engagement profitability Practice Leadership • Build and manage a high-performing team of consultants, • Drive the growth and development of either private equity and M&A, strategy consulting, technology consulting or professional services more broadly, • Contribute to knowledge development, methodologies, and service innovation, • Collaborate with cross-functional teams (e.g., M&A, digital, data, cyber, finance) Business Development • Develop and expand strategic client relationships at a senior level, • Drive business development, with full autonomy over your practice Your Profile • Proven leader in executive search or recruitment, ideally with a track record in retained assignments, • Strong business development capabilities and client relationship management skills, • Demonstrated ability to build and mentor high-performing teams, • Entrepreneurial, ambitious, and ready to play a strategic role in a growing firm Experienced in: • Management consulting (Top-tier or boutique), • Big 4 Advisory, • PE-backed value creation roles, • Corporate restructuring / turnaround / transformation, • Technology and digital transformation consulting, • Experience working with private equity clients, portfolio companies, and/or distressed assets., • Strong track record in business development and practice leadership What IRG Offer • Highly competitive base salary with uncapped bonus potential, • EMI share options – benefit directly from your success and contribution, • Private healthcare, pension, and other employee benefits, • Hybrid role – 4 days in the office, 1-day WFH, • Clear progression path with structured personal and professional development, • A chance to leave your mark in a fast-growing, agile, and entrepreneurial business Ready to Shape the Future with IRG? If you’re a high-performing leader ready to build something meaningful, we’d love to hear from you! 07521390013

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Job Summary: As an Account Director, you will be responsible for excellence in delivery across the entire programme of work for your client accounts. As a client account lead you will provide strategic counsel to clients, autonomously lead a cross-functional internal team and proactively seek opportunities to grow the account. Stepping up from the Associate Account Director role will see you take more of a defined leadership role within your accounts and across the MedEd team, with an increasing focus on the growth and development of your team members and maintaining wider client team satisfaction, and proactively seeking opportunities to grow accounts. Responsibilities: Client delivery • Go-to for clients, managing relationships and setting their expectations of the agency, • Accountable for the delivery of the entire programme of client work on at least two medium-to-large client accounts, with sponsor support, • Ensure work is delivered to the highest standard and within agreed timeframes and budgets, • Coach others to build/maintain positive client relationships and challenge your junior team to provide solutions to client challenges before you offer input, • Support your junior team to manage challenging client conversations as required, • Challenge clients as needed – ensuring only the best work is delivered, • Maintain knowledge of clients' business and external factors impacting it, providing counsel and shifting programme direction as needed, • Confidently formulate objectives and strategies for new client work, ensuring that programme strategy is pulled through, • Facilitate client meetings/workshops and manage challenging client conversations when required, • Be fearless and flexible in your approach – leading and executing a project, regardless of prior experience (or lack of) Business development • Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas to clients, • Identify new business opportunities outside of existing accounts, with the support of the internal cross-functional team, • Support the ongoing new business process, leading in the production of 1-2 credentials and/or RFP responses per year, • Lead development of content for the annual internal account planning process Team management • Develop your own authentic leadership style, instilling professional values and good working habits in your teams, • Inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members, • Protect and promote our team culture, ensuring it is lived at every level through the Medical Communications team, • Facilitate and encourage cross-learning and sharing of best practices between team members, • Promote clear and free-flowing communication lines between accounts, MW, PM, creative, strategists and any other business functions active within your client accounts; support troubleshooting where issues arise, along with account Sponsors as required, • Provide coaching and mentoring to junior team members and manage their performance, • Support interviewing for new AAs – SAMs, • Line manage at least one accounts team member AA – SAM, providing day-to-day support and longer-term career development guidance Financial management • Take responsibility for financial management of your client business and participate actively in the monthly financial process, • Develop accurate budgets for clients and track resource use against available budget throughout the month, • Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business, • Ensure the profitability of your accounts, addressing any problems such as over-service or scope creep Agency environment • Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration), • Keep abreast of award-winning work and insights from other industries, sharing as appropriate, • Regular involvement in new business opportunities Required skills and experience: • Must have a degree in a scientific subject, and a strong scientific background, • Excellent business communication skills, including informal/formal presentation and writing skills, • Skilled in data communication and able to develop final documents and presentations, • Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget, • Leadership skills, with experience and capability to lead and develop junior staff (formal line management experience expected), • Ability to support and drive new business operations alone and as part of bigger team, • High energy, able to effectively operate in a fast-paced, growing and evolving environment Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: ___. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more ___.

Key Responsibilities of the Finance Director: Oversee and manage a small finance team, including bookkeepers, credit control, and payroll Lead on profit and loss management, ensuring accuracy and compliance Provide financial planning, analysis, and reporting to support business decisions Work close

As Assistant Director of Finance, you will be ensuring financial stability through effective controls, adherence to relevant compliance and regulation, and the smooth running of day-to-day financial operations. Leading, developing and motivating the team of finance professionals at various stages of

Operations Director – Roofing Sector 📍 Location: Oldham 🕒 Employment Type: Full-Time | Permanent We are seeking an experienced Operations Director with a proven background in the roofing industry to lead the operational performance of a high-growth business. This role is central to the company’s continued expansion and will play a key part in scaling the business to a £20m+ turnover. You will take full ownership of project delivery, resource planning, commercial oversight, and health & safety - ensuring projects are completed to time, quality, and cost expectations. This is an ideal opportunity for a senior operational leader who is hands-on, commercially sharp, and ready to make an impact. Key Responsibilities 🔹 Strategic Leadership • Develop and execute the operations strategy, aligned with the company’s growth targets., • Represent operations at board level, providing insight into performance and risk., • Build a scalable operations structure capable of supporting significant business growth. 🔹 Project Delivery Oversight • Ensure roofing and related projects are delivered safely, on time, and to budget., • Oversee pre-construction, delivery, aftercare, and programme management functions., • Monitor KPIs covering productivity, programme, quality, and client satisfaction. 🔹 Planning & Resource Management • Collaborate with the Head of Operations to optimise use of labour, plant, and subcontractors., • Drive improvements in productivity and operational efficiency across all teams. 🔹 Commercial & Financial Oversight • Support the Commercial Manager in protecting project margins., • Monitor cost controls and contribute to accurate forecasting and cashflow planning. 🔹 Health, Safety, Environment & Quality (HSEQ) • Lead the company’s commitment to HSEQ standards., • Ensure all operational activities are fully compliant with legal and client requirements. 🔹 Client Relationship & Continuous Improvement • Drive high client satisfaction through reliable project execution and clear communication., • Lead continuous improvement initiatives and ensure performance data is effectively captured and reported. Essential Experience & Skills ✅ Must have a strong operational background in roofing – either in residential, commercial, or industrial settings ✅ Proven experience in senior leadership, managing multiple project teams and functions ✅ Commercially astute with a strong understanding of project margin control ✅ Skilled in workforce planning, process improvement, and performance reporting ✅ Strong knowledge of HSEQ frameworks and best practices ✅ Confident communicator, capable of influencing at board level Why Apply? • Join a dynamic, fast-growing business with ambitious goals, • Play a key leadership role with direct board influence, • Competitive salary and benefits package, • Lead meaningful change and build a scalable, high-performance operation Apply in Confidence All applications are treated with the highest level of confidentiality. The employer is committed to equal opportunities and welcomes applicants from all backgrounds.

SENIOR CAMPAIGN DIRECTOR MANCHESTER CITY CENTRE LEADING CREATIVE AGENCY AMAZING CLIENT ACCOUNTS HYBRID WORKING £65-68k + Excellent Benefits! Creative agency based in central Manchester is looking to recruit a Senior Campaign Director to lead their Campaign team. Hybrid working. Your role will encompass the following key areas: • Campaign Leadership & Delivery, • Client & Stakeholder Management, • Operational & Financial Management It is essential that you have football and sports sector experience, along with a passion for sports/football/e-sports/entertainment. Other key skills required include in-depth knowledge of integrated campaigns, with deep expertise in social-first strategies, earned media, influencer marketing, digital, experiential and content production. The ability to strategically manage multiple concurrent, highly complex, high stakes projects simultaneously in a fast paced environment is also required for this role, along with strategic problem solving and stakeholder management skills. Your role will entail overseeing multi-million pound campaign budgets and strategic resource planning, with clear focus on driving substantial growth in margin and repeat business. A proven leader with the ability to grow, guide, mentor & nurture talent and lead from the front. Exciting opportunity to join a successful, award-winning agency who offer the chance to work across global brands! Great benefits as part of the package! Please apply with your CV today!

Overview Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. As a growing scientific communications agency, we are seeking a self-motivated, strategy-oriented Scientific Director to add to our scientific services team. We are a remote-first organization, and we embrace an "accelerate from anywhere culture". You may be required to travel based on business requirements or for company/team events. Responsibilities • Work with clients’ Medical Affairs and Scientific Communications teams to develop and execute strategic scientific communications initiatives such as scientific communications platforms, scientific communications plans, KOL engagement plans, etc., • Work with clients’ scientific teams to develop and execute both publications and medical communication tactics, such as manuscripts, abstracts, posters, review articles, symposia decks, literature searches, gap analyses, strategic publication plans, and MSL field materials., • Take ownership of client relationship by partnering with the Account Director to build confidence in company’s service offerings; ensure compliance and consistency with client SOPs, messaging, and scientific communications objectives; and assisting with resolution of client concerns., • Work with in-house technology and creative teams to build innovative digital solutions for Medical Affairs and Scientific Communications clients., • Oversee and be accountable for quality of scientific communications tactics/deliverables developed by in-house scientific writers. Review deliverables to ensure strategic alignment and scientific accuracy and be accountable for quality of deliverables sent to the client., • Develop, manage, and track strategy and tactics in partnership with a cross-functional team of internal and client stakeholders., • Train and mentor junior writers; contribute to skill development of the writing team., • Participate in client pitches and business development meetings as the scientific lead., • MD, PhD, PharmD or similar advanced degree required., • At least 5 years of core writing experience and 3+ years of experience as a Medical Director at a pharmaceutical company or 7+ years of core writing experience and 2+ years as an Associate Medical Director., • Integrated Scientific Communications experience preferred with demonstrated experience on both medical communications and publications accounts., • Demonstrated expertise in developing and executing deliverables mentioned in the above for both investigational and mature products., • Experience across several therapy areas preferred., • Experience in writing/reviewing deliverables., • Experience with developing digital content and other deliverables to supplement traditional deliverables and communications., • Strong attention to detail and editorial skills needed., • Willingness to train and develop junior writers by doing detailed reviews of documents and training sessions., • Experience providing congress support and conducting/facilitating advisory board meetings a plus., • This role is fully remote (based anywhere in the US); travel to client locations, meetings, etc within the US and elsewhere will be required., • Annual leaves, public holidays and a special day off for your birthday and work anniversary, • Statutory leaves including SSP, maternity and paternity leaves, • Comprehensive health coverage including eye tests., • Holistic wellness support with access to fitness club and sportive activites., • Financial security through life assurance and income protection Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. The selection process for this role includes an initial recruiter screening, an interview with the hiring manager, a strategic assessment, and HR interview rounds. Equal Opportunity Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Accelerating from Anywhere As a remote-first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently., • Documenting work that brings everyone on the same page., • Maturity to choose between synchronous and asynchronous collaboration. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange - leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide.

Senior Product Manager – Native Apps | B2C Location: Manchester (1 day per week) Salary: £80-100k We’re looking for a Senior Product Manager to work in tandem with a Product Director, where you'll be pushing best practises and helping a more traditional business move into a Tech-first one, with Native Apps at the heart of it. You’ll be working closely with engineers, designers, and analysts, and turn big ideas into impactful, customer-first experiences. What you’ll be doing: • Driving adoption and engagement across native mobile apps, • Using data (quant + qual) to guide product decisions and validate ideas, • Partnering with design to deliver intuitive, customer-friendly solutions, • Collaborating with engineering to ship high-quality, scalable features, • Keeping stakeholders aligned and sharing key updates across the business What we’re looking for: • Experience as a Product Manager/Product Owner., • A proven track record of growing native mobile apps, • Strong B2C background (regulated industry experience is a bonus), • Someone who is customer-obsessed, pragmatic, and data-driven. If you want to make a tangible impact on people’s financial wellbeing, while working on products that genuinely help customers, this could be the role for you.

Job Title : MEP Director (Building Services) Job Location : Manchester Job Type : Permanent Client Overview Our client is a well-known M&E consultancy with over 3 decades of history in building services and offices across Edinburgh, Glasgow, Aberdeen, and London. Their team takes pride in providing economically and environmentally sustainable M&E designs and consultancy services across a wide range of projects including hotels, commercial, data centres, education, student accommodation, mixed use, sports and leisure, healthcare, industrial, residential, etc. Due to constant expansion, they are now looking for a dynamic and commercially astute Director with a strong background in Mechanical or Electrical Design Engineering within the Building Services sector. This is a strategic leadership role for someone ready to take ownership of M&E projects, drive business growth, and shape the future of the M&E team within a thriving consultancy. The role will be based in Manchester so candidates should be local or be willing to relocate. Role Overview • Project Leadership: Oversee and manage the delivery of high-profile building services design projects from inception to completion., • Business Development: Identify and pursue new business opportunities, leveraging existing industry connections to win work and expand the client base., • Team Growth & Recruitment: Build and lead a high-performing team of engineers and consultants, actively participating in recruitment and talent development., • Client Engagement: Maintain and grow relationships with key clients, ensuring exceptional service and repeat business., • Strategic Planning: Contribute to the company’s strategic direction, including service offerings, market positioning, and operational improvements., • Financial Oversight: Monitor project budgets, profitability, and resource allocation to ensure commercial success. Requirements • Degree qualified in Building Services Engineering or relevant subject., • Proven experience in Mechanical or Electrical Design Engineering within the Building Services industry., • Outstanding leadership and project management skills., • A well-established client network in the UK building services market, ideally with the ability to bring work or clients., • Demonstrated success in business development, client management, and team leadership., • Entrepreneurial mindset with a passion for growth and innovation., • Chartered Engineer status (CEng) or working towards it is desirable. Benefits • A starting salary of up to £90,000 per annum (DoE), • Car Allowance paid monthly on top of your salary, • Annual bonus - Discretionary based on company and individual performance, • Company Pension Scheme - 5% matched, • 25 days of annual leave + public holidays, • Private Healthcare, • Long Service Bonus, • Flexible working arrangements Next Steps If you're interested in this opportunity, please submit your updated CV or reach out to Lusona Consultancy for a confidential conversation. If this role isn’t quite the right fit but you’re exploring new opportunities, we would be happy to assist you in finding the perfect match.

GREAT CULTURE. EXCEPTIONAL BENEFITS. SHAPE MULTI-OUTLETS. FUTURE PROJECTS We are seeking an experienced and dynamic Director of Food & Beverage to lead all culinary and service operations at a top Manchester hotel. This pivotal role involves overseeing all aspects of food and beverage, ensuring exceptional guest experiences, and driving operational excellence. ABOUT THE ROLE • Lead and manage all food and beverage operations, including restaurants, bars, and M&E, • Develop and implement the brand ethos and stakeholders, • Ensure the highest standards of food quality, presentation, and service., • Collaborate with the General Manager and other departments to enhance guest satisfaction and operational efficiency., • Manage budgets, forecasts, and financial performance of the F&B department., • Recruit, train, and mentor a dedicated F&B team, fostering a positive and inclusive work environment., • Monitor industry trends and competitor offerings to keep F&B concepts fresh and competitive. ABOUT YOU • Proven experience in a senior F&B leadership role within a hotel or multi outlet operations, • Strong financial acumen with experience managing budgets and achieving revenue targets., • Exceptional leadership and interpersonal skills, with the ability to inspire and develop a team., • Passionate about delivering outstanding guest experiences and maintaining high standards., • Creative and innovative mindset, with a keen eye for detail and quality., • Knowledge of sustainable and locally sourced food practices is advantageous. Your DNA • Thrive in a vibrant, creative, and collaborative team environment., • Take ownership and shape the direction of multiple F&B outlets., • Inspire and drive excellence across your team., • Enjoy a competitive salary with a comprehensive benefits package., • Access ongoing professional development and clear career progression. If you are a visionary F&B leader with a passion for hospitality and a flair for innovation, we want to hear from you. Sound great? Please apply below. Not for you? We will help you with your next move. Get in touch via our website. We are Sixty Eight People. Through people, we will revolutionise our industry!

Corporate Finance Executive This role works closely with and reports into the Senior Corporate Finance Director , and is a unique opportunity to gain exposure to the lead advisory elements of Corporate Finance including: * Research * Financial analysis * Financial modelling * Report wri

This role supports the Finance Director in overseeing the finance department and is ideal for someone with extensive experience who thrives in a dynamic, fast-paced environment. Responsibilities include supporting budgeting processes, reporting financial performance to the board, and managing the fi

The role will report into the Group Tax Manager and provide assistance to the Group Tax Manager and Financial Director with day to day queries and all aspects of tax compliance. Provide assistance to the Group Tax Manager and Financial Director with day to day queries and all aspects of tax complian

Associate Director – Manchester, £72,000 - £79,000 per annum 37 hours per week Permanent We are currently recruiting for an experienced Associate Director to lead on the delivery of large, strategic infrastructure projects across the North West. This is a hybrid role, based from our clients private office in Manchester city centre. The successful candidate will act as the lead Project Manager on behalf of Local Authority clients, managing complex multi-agency schemes and building long-term client relationships. You will be responsible for overseeing all aspects of project development, from concept through to delivery, ensuring projects are strategically positioned to secure government funding and achieve required outputs. Responsibilities • Acting as the lead client representative for Local Authorities on major infrastructure projects., • Managing the full project lifecycle: feasibility, planning, risk management, programme and budget control., • Leading large multi-disciplinary teams, including consultants, contractors, and council departments., • Chairing steering groups, working groups, and key project meetings., • Drafting consultant briefs, leading procurement processes, and managing consultant fees., • Developing and writing governance documentation, funding bids, and project business cases (HM Treasury 5 Case Model)., • Liaising with public sector officers, statutory stakeholders, landowners, funders, and community groups., • Ensuring compliance with planning, land acquisition, procurement legislation, and governance procedures., • Building strong client relationships and securing repeat business.The ideal candidate will have experience and/or a strong working knowledge of:, • Leading large strategic infrastructure projects in a public sector-led environment., • Project governance, funding streams, and bidding processes., • Programme and project planning, risk management, and financial control., • The planning process, land acquisition (including CPO), and statutory requirements (WebTAG, DMRB etc.)., • Bid writing and business case development., • Strong leadership, communication, and organisational skills., • Managing relationships with senior public sector officers, government funders, and statutory stakeholders., • NEC and JCT contracts.Desired qualifications: RICS, NEC accreditation (or equivalent). Contact For more information, please contact James at Service Care Solutions on 01772 208967 or via email at

Managing Director Manchester Salary: £120,000pa + car + potential future equity Job Summary: I am working with a well-established SME in Manchester in the Defence sector who are seeking an experienced Managing Director to join their team on a permanent basis. Reporting directly to the CEO, this role is ideal for a candidate who is experienced in business turnaround, leading the strategic and operational direction of the company, improvement of financial performance, driving growth and ensuring strong relationships with customers within the defence sector. Key Responsibilities: • Lead the business through a strategic and operational transformation to restore profitability and long-term sustainability., • Develop and execute a turnaround strategy aligned with board objectives, delivering measurable performance improvements., • Strengthen the company’s presence and reputation within the UK defence marketplace, building trusted relationships with MoD, DE&S, and key industry partners., • Oversee all business operations, ensuring compliance with defence industry regulations and contractual obligations., • Provide strong leadership across all departments, fostering a culture of accountability, innovation, and continuous improvement., • Represent the company with key clients, stakeholders, and at high-level defence and industry events., • Drive new business development, leveraging existing relationships and market knowledge to secure strategic contracts and partnerships., • Ensure sound financial management, cost control, and operational efficiency across the business. Requirements and Qualifications: • Significant senior leadership experience (Managing Director, CEO, or equivalent), ideally in an SME or mid-sized defence organisation, • In-depth knowledge of the UK defence industry, including procurement processes, regulatory requirements, and key stakeholders – knowledge of the defence sector is an essential requirement for this role, • Proven experience leading a successful business turnaround – restoring profitability, restructuring operations, or re-aligning strategy, • Strong commercial acumen, with a track record of securing and managing complex defence contracts, • Experience managing stakeholder relationships across government, primes, and industry bodies, • Demonstrated ability to lead organisational change and inspire high-performance teams, • Excellent communication, negotiation, and decision-making skills, • Degree-level education in business, engineering, defence studies, or a related field; MBA or similar qualification is advantageous, • Must be eligible to obtain UK security clearance, • Detail orientated, able to investigate and look at a business from ground level up In return, you will receive: • Salary circa £120,000pa + car, • Potential for future equity in the business – will be discussed at interview, • Private health care, • Excellent company pension, • 4 day working week (condensed hours across Monday – Thursday), • Excellent holidays and other benefits If you are interested in this role, please click apply now and I will be in touch to discuss further.

The Hospital Director will have accountability for the financial and operational performance of the hospital, including setting the standard by leading the Hospital's Senior Management Team (SMT) and taking ownership for cost control, budgeting, and ensuring regularity requirements are satisfied. Th

We’re the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking

Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance an

Job Summary: Merchr Ltd t/a The Souvenir Collection is looking for a Finance Manager to support the Finance Director in managing the day-to-day financial operations. The ideal candidate will assist with maintaining prime books of entry, balance sheet reconciliations, expense tracking, and administr

Fitch Ratings is one of the world’s leading credit ratings agencies, providing credit analysis, ratings, research, and commentary to financial market participants. Credit Analyst - Associate Director, Corporates - Manchester. Get notified about new Credit Analyst jobs in Manchester, England, Unite

This EVM Blockchain platform is at the forefront of transforming the financial industry with its cutting-edge technology and is seeking a passionate Director of Product Design to shape the design strategy and team for this world-changing business. Massive opportunity to design a blockchain ecosystem

Agile practitioner capabilities & experience working with or in Agile teams. Product Owner / Agile Product Lead based out of our New York, London, or Manchester offices. Ratings Workflow Solutions (RWS), part of the Ratings COO organization, is a cross-functional, agile team responsible for designin

We are a market-leading provider of part-time Finance Directors and Chief Finance Officers’ services to mid-sized businesses, helping clients access high-level financial leadership on an affordable, flexible basis. Chief Financial Officer role recruiting within the M, OL & SK postcodes. Experience

At Deloitte we understand the importance of balancing your career alongside your home life. A career at Deloitte is an opportunity to develop in any direction you choose. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.

The Head of Operations, alongside the Strategic Account Director, is responsible for operational and financial ownership, and for the overall success of a prestigious client account. The Head of Operations will be responsible for operational delivery and P&L to specific regions within the client’s

Job Summary: Merchr Ltd t/a The Souvenir Collection is looking for a Finance Manager to support the Finance Director in managing the day-to-day financial operations. The role requires both strategic insight and hands-on financial management, supporting decision-making at all levels of the business.

If you’re a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you’re looking for something different, or you’re an independent CFO who’s already made the break from corporate life, or a working or returning C

Extensive industry knowledge and trends, and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience of contributing to thought leadership, points of view, publications, and business strategy. Demonstrated history of inclusive

Director of Finance - CSS Clinical Group. Join MFT as the next Director of Finance for our Clinical Scientific Services Clinical Group (CSS) - a high profile and visible role. You will lead with autonomy and clarity, developing & driving robust financial strategies that support transformation & inno

As a Client Finance Director, you will be responsible for overseeing the Finances for multiple accounts by partnering with other finance team members, Client/Scientific Services teams, and the Shared Service Center (SSC) in managing and ensuring the financial integrity of client finances. Prepare ad

Work closely with non-finance teams to align financial and commercial objectives. This role will give you the chance to take ownership of financial strategy, strengthen processes, and guide a talented team as the business continues to scale. Lead all financial operations, reporting, and planning acr

Job Summary: Merchr Ltd t/a The Souvenir Collection is looking for a Finance Manager to support the Finance Director in managing the day-to-day financial operations. Job Description Finance Manager Location – Rochdale, OL16, this role can be either full-time office based or hybrid with 2/3 days

If you’re a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you’re looking for something different, or you’re an independent CFO who’s already made the break from corporate life, or a working or returning C

Recruiting within the B postcodes in the Birmingham area!.If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who's already made the break

If you’re a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you’re looking for something different, or you’re an independent CFO who’s already made the break from corporate life, or a working or returning C

Were the UK & Global Market leading provider of part-time Finance Directors and Chief Finance Officers services to mid-sized businesses. If youre a top quality Chief Financial Officer / Finance Director whos frustrated and fed up with the confines of a normal corporate life and youre loo

Your clients will say “this person and The CFO Centre are in it with me for the long-term, and I know they really care”. Working closely with your Regional Director and team of CFO/FDs in a highly collegiate environment. We’re the UK & Global Market leading provider of part-time Finance Direct

Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance an

If you're a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you're looking for something different, or you're an independent CFO who’s already made the break from corporate life, or a working or returning CFO par

Your clients will say “this person and The CFO Centre are in it with me for the long-term, and I know they really care”. We started The CFO Centre to change the game for mid-tier businesses!. I even get to go to my kids football games now!” – CFO Centre CFO.

My client a national service industry are looking for a permanent qualified financial director due to growth within the business. Get notified about new Financial Director jobs in. This role will head up the finance team reporting into the managing director.

Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. If so, Deloitte’s Major Programmes practice could be the place for you!. Deloitte’s Major Programmes practice

Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorgani

Our team combines traditional property services with financial and business advisory expertise to deliver integrated solutions on the simplest assignment to the most complex. As a Director your work will be predominantly advisory, and the types of clients you will deal with include:. This can mean t

The role will report into the Group Tax Manager and provide assistance to the Group Tax Manager and Financial Director with day to day queries and all aspects of tax compliance. Provide assistance to the Group Tax Manager and Financial Director with day to day queries and all aspects of tax complian